Ticketing Operations Internships with St. Cloud Rox Baseball Club in St. Cloud · MN

St. Cloud Rox Baseball Club jobs
Sports Jobs in St. Cloud · MN
Internship: Internship
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The St. Cloud Rox Baseball Club is seeking an enthusiastic individual for a Ticketing Operations Internship for the summer of 2021. The Rox are a proud member of the finest developmental league for elite college baseball players, the Northwoods League. The Northwoods League has over 250 alumni who have gone on to play Major League Baseball. During each of their first nine seasons of existence, the club has been near the top of the Northwoods League in attendance while creating an environment that is entertaining for families of Central Minnesota.

RESPONSIBILITIES: (This position starts in May and ends mid-August)
  • Oversees daily ticket office operations
  • Manages ticket inventory.
  • Sells tickets as fans call in or come to the ticket office throughout the day, before and during games.
  • Inputs, prints, delivers group tickets as assigned by front office staff.
  • Prints online Will Call orders daily and places them in respective Will Call envelopes and drawers.
  • Answers office phone throughout the day, assisting with answering questions and taking phone orders.
  • Assists with the Rox Reading Program (Filing forms, printing tickets, making reminder phone calls to members, etc.)
  • Assists with the Rox Kids Club (Printing tickets, managing Kids Club member lists through Google Docs)
  • Sets up and takes down ticket booth before and after each home game (Involves moving computer, ticket printers and ticket stock to the ballpark and setting up)
  • Becomes well versed with the ticketing system, ballpark and inventory in order to answer any questions fans have either in person or over the phone.
  • Other duties as assigned

QUALIFICATIONS:
  • Self-motivated, detail oriented, highly organized
  • Strong customer service skills
  • Ability to work nights, weekends, and potential holidays
  • Succeed in a team environment
  • Multi-task and effectively problem solve in sometimes stressful environments
  • Some heavy lifting may apply
  • Knowledge of basic computer skills (Xcel, Word, Outlook, etc.)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Questions:

  1. How did you hear about this job?

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