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Eau Claire Express

Ticket Sales Internship

Eau Claire Express
Eau Claire, WI
Internship: Internship

The duties of the Ticket Sales Intern include any or all of the following:

  • Assist in directing box office sales at the downtown office and at Carson Park
    • Oversee will call tickets
    • Process call-in and walk in ticket orders
    • Staff ticket window or will call booth on each game night
  • Plan and execute group ticket/corporate outings
    • Organize all birthday outings
    • Follow-up with groups coming out to park to get final ticket counts and food/beverage choices
    • Exhibit strong customer service
  • Track tasks and orders in ticket/CRM system
    • Maintain a detailed list of follow-up calls
    • Data entry of information collected at games
    • Follow-up with every group outing leader
  • Soft Sales Phone Calls
    • Make customer service¬† phone calls to individual ticket buyers
    • Sell 5-Game Ticket Packs and Friends and Family Package over phone
  • Create new promotional and theme night ideas to promote ticket sales
    • Attend community events: parades, mascot appearances, etc to promote ticket sales
    • Work with marketing and public relations interns to create ticket packages around theme nights
  • Update and Create Website Content
    • Update promotions page and ticket sales page
    • Create promo codes in ticket system
  • Assist in overseeing season ticket, sponsor, host family, and 5-game pack requests
    • Main contact for special requests
    • Create a brief write-up for host family or season ticket holder of the night PA read
    • Assist General Manager in printing/distributing tickets prior to the season
  • Assist with player and mascot appearances if necessary
  • Other duties as assigned

Job Questions:

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