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Ticket Operations Assistant - Salem Red Sox (Salem · VA)

Salem Red Sox jobs
Sports Jobs in Salem · VA
Internship: Internship
The Salem Red Sox are the Single A affiliate of the Boston Red Sox and a subsidiary of Fenway Sports Management. They are seeking an organized, attentive, and outgoing individual to fill the position of Ticket Operations Assistant in Virginia’s beautiful Blue Ridge. 

The ideal candidate will be incredibly organized and communicative, have a willingness to learn, and represent the Red Sox in a professional, and friendly manner. The Ticket Operations Assistant will have the opportunity to gain exposure to all aspects of the team’s ticket office as well as the overall ticket operations. Ideally, the position would begin in mid-March and run through the end of the season. 
 
Hiring Manager: Lior Bittan
 
Requirements:
  • Bachelor’s Degree in applicable field
  • Strong communication, organization, and interpersonal skills
  • Passion for the product and providing excellent customer service
  • Ability to be coachable, with a desire to learn and excel
  • Ability to problem solve, work independently, and as a team
  • Knowledge of Tickets.com (preferred, but not required)
 
Duties and Responsibilities:
  • Assist in day-to-day ticket operations including event creation, buyer type management, and fulfilling orders
  • Assist in print and distribution of season tickets, group tickets, and game day tickets
  • Responsible for supervising and assisting box office employees
  • Answer phones and assist walk-in customers
  • Troubleshoot ticket issues for customers
  • Other duties as assigned

Compensation: 
  • Monthly stipend + housing

 *We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.*

Job Questions:

  1. Are you willing to relocate to Southwest Virginia?

  2. Do you have any experience with Tickets.com or any other Ticketing platform? (If with another please specify)