Overview

Summary: The Gate Screener will be responsible for the fan screening process before and during baseball games and other events at American Family Field in support of the mission to provide exceptional guest experiences in a safe, clean and friendly environment. This position will support providing a higher level of security to guests, property and personnel and limit risks of liability. A strong emphasis is placed on providing top level customer service to our fans.

Essential Duties and Responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

Follow all aspects of fan security screening as outlined in Major League Baseball’s Best Practices bulletin during games and other events that require fan screening
Perform bag screening while guests enter American Family Field
Operate and monitor walk-through metal detectors and handheld metal detectors professionally to manufacturer and industry standards
Greet and monitor fans entering the screening area in a polite manner making the experience as pleasant as possible
Observe fans entering the screening area, identify prohibited items and ensure those items do not enter the ballpark
Interact with fans with a positive attitude using good communication skills

May be designated for special assignments in areas eligible for special pay on an as needed basis:

Process credentials and access for media members and guests at American Family Field in dock entrance(s)
Monitor Brewers social media software in command center and report necessary information gathered
Early entry employee screening

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Must be available to attend training sessions, stadium tours and other events, as necessary, prior to beginning of the baseball season
Must be available to work weekdays, weeknights, and weekends during baseball season
Must be at least 18 years of age
Must be able to stand throughout five (5) hour shift
Willing to learn and use programs on your computer and/or mobile phone to submit availability and complete necessary employment training

Education and/or Experience

High school diploma or general education degree (GED). Experience with crowd control at a major sports venue preferred. Background or training in criminal justice a plus.

Computer Skills

To perform the job successfully, an individual should have knowledge of Microsoft office software including Word, Excel, PowerPoint, Outlook, and Internet Explorer.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is regularly required to reach with hands and arms. The employee is regularly required to stand for five (5) hours; walk; sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to outside weather conditions, which may include heat, cold and various forms of precipitation.

The employee is occasionally exposed to moving mechanical parts.

The noise level in the work environment is usually loud.

Work Hours

Hours vary according to the game and event schedule. Gate Screeners are typically expected to arrive two (2) hours prior to game time and average shifts can be up to five (5) hours; employees may be requested to work additional hours on occasion. Maximum of 30 hours per week.

Responsibilities

Follow all aspects of fan security screening as outlined in Major League Baseball’s Best Practices bulletin during games and other events that require fan screening
Perform bag screening while guests enter Miller Park
Operate and monitor walk-through metal detectors and hand held metal detectors professionally to manufacturer and industry standards
Greet and monitor fans entering the screening area in a polite manner making the experience as pleasant as possible
Observe fans entering the screening area, identify prohibited items and ensure those items do not enter the ballpark
Interact with fans with a positive attitude using good communication skills
May be designated for special assignments in areas eligible for special pay on an as needed basis:
- Process credentials and access for media members and guests at Miller Park in dock entrance(s)
- Monitor Brewers social media software in command center and report necessary information gathered

Qualifications

Must be available to attend training sessions, stadium tours and other events, as necessary, prior to beginning of the baseball season
Must be available to work weekdays, weeknights, and weekends during baseball season
Must be at least 18 years of age
Must be able to stand throughout five (5) hour shift

Milwaukee Brewers