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Coordinator, Sales & Service with Miami Marlins in Miami · FL

Miami Marlins jobs
Sports Jobs in Miami · FL
Ticket Sales and Services: Client Relations/Customer Service
Position Summary:  
The Miami Marlins seek highly motivated, coach-able, and professional individuals who have a passion for sports. The Coordinator of Sales & Service is a full-time benefited position with a focus on being the front line for all communication efforts for the Sales & Service staff. 
Essential Functions:
  • Work across departments to develop business rules and functionalities
  • Manages projects and special assignments by establishing objectives, determining priorities and managing time
  • Ticket sales department liaison for all sales events. Including but not limited to; working with ballpark operations, 3rd party vendors and marketing
  • Provide administrative support to VP of Ticket Sales & Service
  • Responsible for scheduling game day duties for the Sales & Service Staff
  • Manage client gift inventory such as autographed memorabilia, promotional items, tickets to other venues, etc.
  • Schedule, organize and communicate all Sales & Service meetings and trainings
  • Perform all other duties as assigned by the VP of Ticket Sales & Service
  • Manage the execution of Marlins individual ticket promotion strategies
  • Assist with event planning with email communication efforts to season ticket holders regarding sales events, fan loyalty program and standard season ticket holder benefits

Additional Functions:
  • Assist Event Planning Executive with season ticket holder and season ticket prospect events including: overall operations day of event, as well as all other functions associated with the execution of the event
  • Ticket sales department liaison for all digital marketing requirements with MLBAM and Channel 1 Media Solutions

Qualifications & Requirements:            
  • Excellent verbal communication skills with ability to present ideas and information clearly
  • Collaborative team player able to work with a variety of departments and different personalities
  • The ability to work with multicultural populations
  • Strong organizational, time-management, excellent oral and written communication, and problem solving skills
  • Proficient computer skills including Microsoft Office
  • Individuals must be coach-able and possess a positive attitude
  • Deliver exemplary customer service
  • Available to work flexible hours including nights, weekends and holidays.
  • Bilingual (English/Spanish) a plus

 Suggested Education & Experience Guidelines:
  • Bachelor’s Degree in Marketing, Sales, Service, Communications or related field
  • A minimum of (2) years professional work experience in the sports field. 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

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