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Angels Baseball -2022 Season Part-Time - Guest Relations Attendant - Los Angeles Angels (Anaheim · CA)

Los Angeles Angels jobs
Sports Jobs in Anaheim · CA
Facility Operations/Event Staff: Event Guest Relations
*In order to be considered for this opportunity applicants, after clicking "apply now" above and being redirected, must then fully complete the application process on follow-up screen. *
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Overview:
Guest Relations Attendants will be available in designated areas and stations within the ballpark to provide superior customer service for all fans of Angels Baseball and guests of Angel Stadium. These locations will include, but are not limited to the Guest Relations Office, Satellite Kiosks, Entrance Gates and other stations or immediate locations within or around the ballpark as deemed necessary.  Guest Relations Attendants are cross-trained, scheduled and rotated through each discipline listed below so as to ensure maximum customer service and that all fans, suite holders and guests’ needs are fulfilled. This is a part time, non-benefited, non-union position. **This position, when scheduled, will temporarily provide coverage in the front office reception area during regular business hours (typically from 8:30 am to 5:30 pm)**
 
Duties:
All Guest Relations Attendants must be friendly and attentive to the needs of the fans and guests. They must be able to address multiple guest concerns in a professional yet sympathetic manner, utilizing complaint forms when necessary. This position will be required to be aware of many facets involving baseball and the ballpark; including event schedules, food items available/location, merchandising locations, Security, First Aid, etc. All Guest Relations Attendants must have the ability and flexibility to work in all areas of Guest Relations.
 
Qualifications:
  • Must possess excellent interpersonal skills and diplomacy with the public
  • Strong verbal communication skills in person and on phone
  • Calm and collected under pressure
  • Bilingual a plus
  • Basic computer skills and phone skills (including using outlook, word and basic excel)
  • Patient and observant
 
Physical Demands:
  • Some physical activity and ability to lift, carry and push product, strollers, etc.
  • Ability to sit for extended periods of time (up to 3 hours at a time)
  • Ability to stand for extended periods of time (up to 3 hours at a time)
  • Ability to lift up to 25 lbs occasionally
  • Ability to push guests in wheelchairs weighing up to over 100lbs frequently
 
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
 
 Please note that any job offer is contingent upon your providing verification that you have been fully vaccinated (at least 14 days have passed since receiving final dose of vaccine) against COVID-19.  Job offers will be withdrawn (regardless of whether you have already signed) if this condition is not satisfied.  Unless and until this step has been completed, you should not resign your current employment, otherwise alter your employment status, or alter any personal circumstances in reliance on a conditional offer.  Angels Baseball is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law.  If there is a medical or religious reason you believe you cannot comply with this requirement, please discuss with Human Resources during your interview process. 

 The Angels believe that diversity contributes to a more enriched collective perspective and a better decision-making process. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status, or any other characteristic protected by law.