Summary: The St Paul Saints are seeking a Retail Merchandise Manager to oversee all retail merchandise and souvenir operations at the Saints Team Store at CHS Field. This full-time position will be responsible for creating and implementing merchandise strategies including the curation, purchase, management, and forecasting of inventory trends for all retail merchandise, and overseeing product display and layout within the retail store. Customer engagement is a significant component of this position, and a friendly, professional commitment to customer service and satisfaction is vital for this role.

Essential Duties: Essential job duties for this position include the following:

Design, select, purchase, and manage inventory of merchandise in the Team retail store.
Supervise team store staff and interns including scheduling of hours and the delegation of tasks.
Develop a retail merchandise strategy to identify popular items, promotions, and price points to meet projected revenue goals and forecasted budget.
Identify and vet potential vendors and negotiate terms and conditions for the design, purchase, and delivery of merchandise and souvenir items.
Coordinate with clubhouse managers to supply team uniforms and hats.
Oversee the online team store, including the monitoring of sales, collection of online orders, packaging and shipping of items and changing of orders.
Coordinate with the Digital Media Manager to execute promotional sales through the team social media channels.
Prepare and maintain accurate inventory records and adjust inventory as needed.
Prepare daily sales and forecasting reports and maintain familiarity with retail merchandise budget.
Manage the retail merchandise Point of Sale System (POS).
Create an inviting retail store layout and displays that promote the team merchandise.
Uphold, support, and promote all company policies and procedures.
Maintain routine communication with the General Manager and provide pertinent information regarding retail merchandise and souvenir operations.

Supervisory Responsibilities: The Retail Merchandise Manager is responsible for overseeing retail store staff, including part-time game day staff during the baseball season.

Required Skills and Qualifications: This position requires excellent communication and organizational skills for success. As a manager, and the point of contact for retail customers, this position will require positivity, problem-solving abilities, and a commitment to meet and exceed desired expectations.

Education/Experience:

Bachelor’s Degree preferred.
2-3 years of previous merchandising and/or sales experience preferred.
Ability to attend most, if not all, home games
Familiarity with retail POS systems, Microsoft Excel or accounting systems preferred.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

St. Paul Saints