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Part-Time Retail Associate (Postseason) with Houston Astros in Houston, TX

Houston Astros jobs
Sports Jobs in Houston, TX
Retail/Licensing: Retail Sales Associate
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Department: Retail
Supervisor: Manager, Retail Operations
Classification: Part Time/Non-Exempt

The Houston Astros are looking for friendly faces to add to our Part Time Retail Associate team for a potential postseason run. As a retail associate, you will be a frontline representative for the club in our in-stadium retail store locations. This requires excellent customer service and communication skills. With games occurring at different times throughout the end of the season and into the postseason, a flexible schedule is also a must. 

This is a PART TIME/GAME DAY/SEASONAL position that requires daytime, nighttime, and weekend availability. The majority of hours we have to offer coincide with our game schedule, including the postseason home schedule. While you will be eligible for off-season hours, the frequency is reduced compared to the game schedule.

Job Duties:
  • Greets and acknowledges guests.
    • Answers guests’ questions and assists them whenever possible.
    • Recommends, selects and helps locate or obtain merchandise for guests.
    • Processes sale with appropriate point of sale system, accepts payment, counts change and bags merchandise.
    • Follows all register procedures and handles cash accordingly.
    • Exchanges merchandise for guests and processes returns, with approval of supervisor
    • Maintains records related to sales.
    • Ensures that all merchandise is correctly labeled and displayed.
    • Routinely stocks merchandise and faces items on shelves.
    • Verifies amount of bank at beginning and the end of each shift.
    • Maintains a clean and organized store or stand.
    • Maintains orderly back-stock and knows where goods are to be found.
    • Sets aside and notifies supervisor of defective, mismarked, mislabeled, incorrectly priced, shopworn or damaged merchandise.
    • Watches for and recognizes security risks and thefts and reports to security and management.
    • Completes all related close-out paperwork.
    • Performs other duties as assigned, such as conducting inventory or loading and unloading merchandise.

Preferred Experience and Skills:
  • Previous experience in cash handling.
    • Previous experience with operating point-of-sale systems.
    • Previous experience in retail or customer service environment.
    • Excellent guest service skills; ability to adhere to Company’s customer service standards.
    • Good communication skills; ability to communicate with guests and co-workers
    • Attention to detail.
    • Ability to handle multiple tasks simultaneously in fast-paced environment.
    • Ability to work independently and as a team member.
    • Basic math skills; ability to accurately handle money and count change.
    • Willingness to aggressively sell assigned items.
    • Capable of following job guidelines and supervisors' instructions.

Physical Requirements:

  • Ability to lift and carry up to 25 lbs.
  • Ability to stand for entire length of shift.
  • Ability to walk up and down stairs frequently.
  • Bending, reaching, and climbing on step stool.
  • Visual acuity sufficient to see and distinguish merchandise and operate point-of-sale system.

This position is mainly a seasonal position with limited event opportunities in the off-season. While we are looking for staff to join us for a potential postseason, there may be an opportunity to continue working next season.

Due to the volume of applications we receive, we may not be able to respond to each applicant.

 Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 


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