Sussex County Miners

Sussex County Miners

Stadium Concessions Manager

Sussex County Miners - Skylands Stadium - Manager
Augusta · NJ
Food and Beverage: Food/Beverage Management
Job Description: Stadium Concessions Manager

Overview

Skylands Stadium is seeking a dynamic and experienced Stadium Concessions Manager to oversee all aspects of our concession operations. The ideal candidate will be responsible for managing concession stands, ensuring exceptional service, and maintaining high standards of food quality and safety.

Responsibilities

  • Operations Management: Oversee daily operations of all concession stands within the stadium, ensuring efficient and effective service during events.
  • Staff Management: Recruit, hire, train, schedule, and supervise concession staff, including cashiers, cooks, and servers. Foster a positive work environment and encourage teamwork.
  • Inventory Control: Maintain inventory levels by ordering supplies, managing stock, and conducting regular inventory checks. Ensure all items are stored properly and meet safety standards.
  • Food Quality and Safety: Ensure all food and beverages are prepared and served according to health and safety regulations. Conduct regular inspections to maintain cleanliness and compliance with health codes.
  • Financial Management: Manage budgets, track sales, and control costs to maximize profitability. Prepare financial reports and analyze performance data to identify areas for improvement.
  • Customer Service: Ensure a high level of customer satisfaction by addressing complaints and resolving issues promptly. Train staff to provide excellent customer service.
  • Menu Planning: Develop and update concession menus, considering customer preferences and seasonal items. Work with vendors to source quality products at competitive prices.
  • Event Coordination: Coordinate with event organizers and stadium management to plan and execute concessions for various events, including games, concerts, and special events.
  • Marketing and Promotion: Implement marketing strategies to promote concession offerings. Develop special promotions and pricing strategies to boost sales.
  • Compliance and Reporting: Ensure compliance with all local, state, and federal regulations related to food service operations. Prepare and submit necessary reports to management and regulatory agencies.
Qualifications

  • Experience: Minimum of 2-3 years of experience in food and beverage management, preferably in a stadium or large event venue setting.
  • Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred but not mandatory.
  • Skills: Strong leadership, organizational, and communication skills. Ability to manage multiple tasks and work under pressure. Proficiency in Microsoft Office (Word, Excel, and Outlook).
  • Customer Focus: Demonstrated commitment to delivering exceptional customer service.
  • Financial Acumen: Experience in budgeting, financial reporting, and cost control.
  • Food Safety: Knowledge of food safety regulations and standards. ServSafe certification or equivalent preferred.
  • Flexibility: Willingness to work irregular hours, including evenings, weekends, and holidays, as required by event schedules.
Additional Information

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

How to Apply

Interested candidates should submit their resume and cover letter via teamwork or via email  to [email protected]. Please include "Stadium Concessions Manager Application" in the subject line.

Skylands Stadium
SkylandsStadium.Com

Job Questions:

  1. Can you describe your previous experience managing concession operations at a large venue? What specific strategies did you implement to enhance customer satisfaction and operational efficiency?

  2. Leadership and Team Management: How do you approach hiring, training, and supervising a diverse team of concession staff? Can you provide an example of a challenging situation you faced and how you successfully managed it?

  3. Inventory and Financial Management: Describe your experience with inventory control and budgeting for concession operations. How do you ensure cost control while maintaining high standards of food quality and customer service?

  4. What is your expected Salary?