East Division

Director of Tournaments and Special Events

Joliet Slammers
Joliet, IL
Event Management: Event Operations/Management
Director of Tournaments and Special Events
Position Summary
With the addition of artificial turf in 2018, Slammers Stadium and the Joliet Slammers look to expand the use of the professional stadium in downtown Joliet by adding sports tourism driven events such as baseball, softball, and soccer tournaments, in addition to other facility rentals.  As a result, the Slammers are looking for a Director of Tournaments and Special Events to drive all facility rentals.
Working with the General Manager, the Director of Tournaments and Special Events will be the primary driver for facility tournaments and rentals.  These ongoing efforts run from inception to completion with a variety of associated accountabilities.  This position has a strong emphasis in relationship building skills with youth, high school, and college Baseball/Softball/Soccer/Lacrosse coaches and requires personal drive, determination, and hard work in a fun, fast-paced environment. The Director will work closely with the Director of Food & Beverage and Facilities Manager in planning food and beverage needs, as well as cleaning and maintenance needs.
Essential Duties and Responsibilities
Pre Opening
  • Pre-sale of tournaments
  • Participate in planning/strategic meetings when requested
  • Implement marketing plan and strategy of tournaments/rentals
  • Participate in local/regional PR campaigns
  • Manage the preparation of team packets and information for tournaments
  • Support the organization in a sales and tournament building role
  • Make sales calls, speak directly with coaches and organizations to fill tournament slots
  • Meet with league representatives and coaches to fill tournament slots
  • Attend league meetings, events, and conventions as a Slammers/Slammers Stadium representative
  • Build relationships with current and potential sports specific partners
  • Actively seek other stadium event opportunities, both athletic and non-athletic events
  • Provide exceptional customer service to customers on-site throughout the duration of the tournament/event
  • Update and maintain all information on facility website, social media, and marketing materials with regards to rentals/events
  • Drive constant growth of tournaments and rentals
  • Manage tournament staff
  • Meet all key activation deadlines
  • Support and interact with third party tournament organizations as required
  • Ensure all participants are following rules of artificial turf field and handle any and all violations in the appropriate manner
  • Research and fully understand key scheduling drivers including, but not limited to, seasons, critical dates, tournament play and restrictions
  • Build useful data bases through personal research, online resources, and historical and current information inclusive of teams, organizations, clubs, tournaments and other sources that allow facility to reach key demographics
  • Utilize and leverage information derived from benchmarking, research and data base collection to personally communicate to target markets
  • Provide timely information to the General Manager to ensure key activation deadlines are achieved
  • Establish and implement onsite communication sales plan that targets attending teams, athletes, and coaches promoting facility driven events.
  • Personally take ownership in reaching facility financial goals as it relates to your primary job functions
  • Demonstrate and promote a positive attitude and inclusive environment
  • Practice and teach our facility core principles through example
  • Practice and follow professional office etiquette in your daily communications
  • Create and maintain financial reports for events
Minimum Qualifications
  • Bachelor’s Degree
  • Two years of experience in amateur sports tournaments
  • Ability to provide exceptional customer service skills
  • Strong verbal and written communication stills-ability to communicate with staff and prepare written reports
  • Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan ahead
  • Ability to handle multiple tasks simultaneously in fast paced environment
  • Ability to work independently and as a team member
  • Computer skills and knowledge of Microsoft Word and Excel
  • Cash handling experience preferred
  • Ability to operate basic office equipment
  • Ability to learn all video board and sound related equipment and basic functions
  • Willingness to work long hours and weekends seasonally as the business requires
  • Ability to stand for long periods of time
  • May be asked to routinely lift items of weight up to 50lbs
  • Must be able to work well in a fast-paced environment in large, crowded areas of outdoor park
  • Ability to operate turf grooming equipment

Job Questions:

  1. Do you have at least two years of experience with amateur sports tournaments?

  2. How did you hear about this job?

  3. Describe all previous work experience related to amateur sports.