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JOB TITLE: Spring Training Ticket Sales & Service Associate (Seasonal) DEPARTMENT: Mesa Spring Training Operations

REPORTS TO: Assistant Director, Spring Training Ticket & Business Operations

FLSA STATUS: Non-exempt

ROLE:

The Chicago Cubs organization is looking for motivated and career driven individuals to sell tickets to Sloan Park, the Cubs spring training facility, in Mesa, Arizona. The Ticket Sales & Service Associate is an entry level full time, seasonal position (October – mid-January, with the possibility of extending to March) focused on selling and servicing season, group, and individual ticket buyers for Sloan Park. This seasonal position is a great opportunity to build your sales and marketing career within the Sports Industry. No relocation expenses will be provided, local candidates only.

RESPONSIBILITIES

Research, prospect and establish leads via direct phone contact, networking, and industry events.
Meet or exceed weekly and monthly sales goals. These goals include team goals related to the successful sale of the party deck and overall sales for the Spring Training games.
Provide superior customer service and responsive follow-up to clients, existing ticket holders, prospects and single game customers.
Build relationships with clients and keep accurate records in Salesforce.
Attend all Spring Training home games and assist with game day responsibilities. This can include managing logistics of the party deck, rooftop, and other group outings.
Work other events at Sloan Park during the season.
Perform other duties as assigned by Director of Sales and Ticket Office Manager.

REQUIRED QUALIFICATIONS

Bachelor’s degree from an accredited college or university.
Demonstrated ability to effectively manage multiple initiatives simultaneously.
Demonstrated customer service skills.
Effective communication skills, both written and oral.
Highly motivated with a desire to meet and exceed stipulated goals.
Demonstrated passion for baseball and personal drive to grow within the organization.
Must be available to work October – mid- January with the possibility extending into March.
Ability to work non-standard work hours with variable schedule, to include nights, weekends, and holidays.
Local AZ candidates only

PREFERRED QUALIFICATIONS

1 – 2 years prior sales or customer service experience.
Experience using ProVenue ticketing system.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Chicago Cubs Spring Training