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Spring Training - Ticket Sales Representative with Chicago Cubs Baseball Club, LLC in Mesa, AZ

Chicago Cubs Baseball Club, LLC jobs
Sports Jobs in Mesa, AZ
Ticket Sales and Services: Ticket Sales
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ROLE
The Chicago Cubs organization is looking for motivated and career driven individuals to sell Sloan Park, the Cubs spring training facility, in Mesa, Arizona.  The Ticket Sales & Service Associate is an entry level full time, seasonal position (October – March) focused on selling and servicing season, group, and individual ticket buyers for Sloan Park.  This seasonal position is a great opportunity to build your sales and marketing career within the Sports Industry.  No relocation expenses will be provided.

RESPONSIBILITIES
  • Research, prospect and establish leads via direct phone contact, networking, and industry events.
  • Meet or exceed weekly and monthly sales goals.  These goals include team goals related to the successful sale of the party deck and overall sales for the Spring Training games. 
  • Provide superior customer service and responsive follow-up to clients, existing ticket holders, prospects and single game customers. 
  • Build relationships with clients and keep accurate records in Salesforce.
  • Attend all Spring Training home games and assist with game day responsibilities.  This can include managing logistics of the party deck, rooftop, and other group outings.
  • Work other events at Sloan Park during the season.
  • Perform other duties as assigned by Director of Sales and Ticket Office Manager. 

REQUIRED QUALIFICATIONS
  • Bachelor’s degree from an accredited college or university. 
  • Demonstrated ability to effectively manage multiple initiatives simultaneously.
  • Demonstrated customer service skills.
  • Effective communication skills, both written and oral. 
  • Highly motivated with a desire to meet and exceed stipulated goals. 
  • Demonstrated passion for baseball and personal drive to grow within the organization. 
  • Must be available to work January through April.
  • Ability to work non-standard work hours with variable schedule, to include nights, weekends, and holidays.

PREFERRED QUALIFICATIONS
  • 1 – 2 years prior sales or customer service experience. 
  • Experience using Pro Venue ticketing system.

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