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50/50 Raffle Seller - Cubs Charities with Chicago Cubs Baseball Club, LLC in Chicago · IL

Chicago Cubs Baseball Club, LLC jobs
Sports Jobs in Chicago · IL
Facility Operations/Event Staff: Game Day/Event Staff
*In order to be considered for this role, after clicking "apply now" above and being redirected, you must fully complete the application process on the follow-up screen. *

ROLE
The Charitable Game Day Ambassador plays a vital role in fundraising for Cubs Charities while delivering best-in-class fan experiences to guests of Wrigley Field. The ideal candidate will be consistent, energetic, engaging, passionate, personable, proactive and welcoming. This position will be focused on selling 50/50 (Split the Pot) Raffle tickets to benefit Cubs Charities while creating “Marquee Moments” for our loyal fans. Success will be measured via evaluations of Raffle Supervisors, sales revenue, peer and guest feedback and secret shops.

RESPONSIBILITIES
  • Effectively communicate and sell 50/50 raffle tickets to patrons in and around Wrigley Field during home games
  • Accurately count monies while adhering to the company cash handling policy, reconcile tickets sold with cash received and report totals to Raffle Supervisors
  • Represent and market the Cubs Charities brand through positive and enthusiastic sales techniques and fan interaction
  • Resolve guest concerns and special requests within the framework provided via the Seasonal Associate Handbook and training, while upholding the “Wrigley Field Fan Code of Conduct”
  • Promote a safe and enjoyable experience, identify and report inappropriate behavior, safety risks or medical situations through functional hierarchy
  • Use knowledge of Cubs Charities, Wrigley Field and Cubs history to engage fans and guests to deliver exceptional service
  • Perform additional responsibilities as needed and as directed by Raffle Supervisors
  • Deliver best-in-class service through all touch points via the Cubs service brand, “Marquee Moments”

REQUIREMENTS/QUALIFICATIONS
  • Demonstrated sales skills and experience with cash handling in high volume
  • Demonstrated ability to create unique personal interactions
  • Strong verbal and communication skills
  • Ability to work minimum number of games per season and non-standard hours, including evenings, weekends and holidays
  • Able to perform the following physical tasks: bend, squat, kneel, climb flights of stairs, walk on uneven ground, walk/run up and down ramps, walk and stand for extended periods of time
  • High school diploma or GED
  • 18 years or older by Opening Day Monday, March 30, 2020

PREFERRED QUALIFICATIONS
  • At least one year of experience working as an ambassador at Wrigley Field, or equivalent experience
  • An enthusiastic personality exuding a positive attitude that demonstrates initiative, approachability and friendliness
  • A passion for Cubs Charities, Wrigley Field and its unique history
  • Demonstrated ability to thrive in a team setting
  • Ability to work under stress
  • Responds well to coaching and feedback

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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