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Box Office Assistant (Seasonal) with Myrtle Beach Pelicans in Myrtle Beach · SC

Myrtle Beach Pelicans jobs
Sports Jobs in Myrtle Beach · SC
Internship: Internship
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Company Information
The Pelicans are the Advanced-A Affiliate of the Chicago Cubs and a proud member of the Carolina League. For more information visit our website at www.myrtlebeachpelicans.com

Who are the Myrtle Beach Pelicans?
We are the Advanced-A Affiliate of the Chicago Cubs and are located less than a mile from the beautiful white sand beaches that stretch for 60+ miles along the Grand Strand. Myrtle Beach hosts 18,000,000+ visitors annually and the destination consistently ranks among the best in the country.  The Pelicans are heading into their 22nd year in Myrtle Beach and play at the beautiful TicketReturn.com Field at Pelicans Ballpark. 

Myrtle Beach Pelicans Awards & Accolades
  • 2015 Bob Freitas Class A-Advanced Award Winner (Baseball America)
  • Top 10 MiLB Experience (Stadium Journey Magazine)
  • Carolina League Excellence in Marketing & Promotions Award
  • Top 5 Myrtle Beach Attraction (TripAdvisor)
  • TripAdvisor Certificate of Excellence Recipient
  • Franchise Sellout Record (15)
  • Franchise Record for Average Nightly Attendance (3,877)
  • Back-to-Back Carolina League Champions (2015 & 2016)
  • 17 MiLB Golden Bobblehead Award Nomination

Do you want to be a leader in the sports industry?
In mostly every industry you'll find people who are content with where they are. However, you'll also find people who have the drive, will and determination to keep getting better every single day. At the Myrtle Beach Pelicans we pride ourselves on hiring those types of people in every department, and especially in ticket sales. Under the leadership of the Greenberg Sports Group, we want to hire people who have the drive to become the best in the industry. After you've established yourself as a top producer with the Pelicans, we'll want to promote you here or you'll have opportunities within Greenberg Sports Group. 
 
Perfect practice makes perfect:
We've all heard the saying, practice makes perfect. With the Pelicans we believe that perfect practice makes perfect. You'll be training, training and training some more to become the best ticket sales person that you can be. When you're done training, we'll go ahead and keep training to keep you sharp. You'll be coached and trained by leaders in the sports industry, joining a ticket sales process that's been proven to be successful.

 What you will be doing:
As a Box Office/Ticket Sales Assistant, your main responsibilities will be customer service, servicing clients, helping to hit team goals, and maintaining box office operational needs. You’ll do this by answering/returning phone calls in a timely manner, up-selling potential clients at the window/over the phone, and printing/organizing tickets for delivery/shipping/will-call. Working all possible games/events, and running the box office on non-game day Saturday’s.
 Essential Duties and Primary Responsibilities include but not limited to (other duties may be assigned):
 • In and outbound season/mini ticket sales, group sales, and single game fulfillment. Single/package allocation, database management, and game day operations.
 • Provide assistance with various marketing and promotional activities for the purpose of servicing ticket purchasers or corporate partners.
 • Work closely with Box Office Manager and Senior Director of Finance to make sure proper accounting and reporting procedures are followed, including, maintenance of account reports, daily sales tracking report, contracted sales report, attendance report, and game day audits.
 • Opening and Closing duties of Box Office. Includes, counting monies, balancing reports, daily sales reports, upkeep of work areas, etc.
 • Provide a superior level of customer service to all suite clients, season ticket holders, plan holders, single game buyers, new business prospects and fans alike
 • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
 • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
 • Participate and contribute to daily or weekly sales team meetings and training sessions
 • Model and reinforce the Pelicans "expectations" of positivity, work ethic, professionalism, respect and being the best you can be
 
 Competencies:
 • Strong organizational and time-management skills
 • Excellent oral and written communication, customer service and problem solving skills
 • Working knowledge of Microsoft Office
 • Ability to function in fast-paced environment, handle multiple projects and adhere to deadlines
 • Ability to navigate the stadium in order to visit clients during home games and escort potential customers on seat tours, showing various seating options and facilities on both game days and non-game days
 • Availability to work flexible long hours including nights, weekends and holidays
 
 Qualifications:
 • College degree 
 • Sales and Operations experience preferred 
 • Experience working with an Athletic Ticketing System recommended 
 • 3-5 references available upon request 

Compensation:
• $750/Month + commission on all contracted ticket sales
• Estimated start/end date: Early March through the end of the 2020 season.
 
 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Job Questions:

  1. How did you hear about this job?

  2. What Ticketing Systems do you have experience with?

  3. Describe yourself in one word.

  4. What about this position is most appealing to you?

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