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Ticketing Specialist - San Jose Giants (San Jose · CA)

San Jose Giants jobs
Sports Jobs in San Jose · CA
Ticket Operations: Ticket Operations
Ticketing Specialist - San Jose Giants (San Jose, CA)
| Full/Part: | Seasonal
| Base Salary: | Hourly, 40+ Hours per week
| Total Compensation: | Hourly and Commission Eligible
| Category: | Sales & Marketing: Ticket Operations
| Report to: | Ticketing Manager

 Description:
The San Jose Giants seek a competitive, professional, self-starting individual who will be responsible for selling tickets and groups, along with box office operations during the season.
 
Primary Responsibilities:
  • Sell single game tickets, mini plans, full season and group ticket packages.
  • Make outgoing sales calls and, as needed, process incoming sales inquiries. 
  • Prospect and make cold calls to local companies and single game ticket buyers to sell San Jose Giants season ticket plans and an emphasis on group ticket packages.
  • Assist with daily operations of the box office, prioritizing efficiency and customer service. 
  • Manage printing and distribution of both season and individual game tickets.
  • Event setup and management of ticket inventory via Tickets.com.
  • Attend community events, generating sales and ticketing leads
  • Work with finance department for daily sales reports and balancing.
  • Maintain database and facilitate communication with season ticket clients.
  • Provide superior customer service to clients including existing ticket holders, new prospects, groups and single game customers.
 
Qualifications:   
  • Bachelor’s Degree, Business or Sports Management preferred.
  • 1+ year of previous ticket office experience preferred.
  • Tickets.com experience is a plus.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Must have excellent communication skills, be customer service-oriented, have an exceptional work ethic, strong desire to succeed, professionalism, strong organizational skills, and a passion for sales.
  • Must be available to work all home games and special events throughout the year.
  • Willingness to work long hours, evenings, weekends and holidays.
This is a seasonal position with an anticipated start date of February 15, 2022. The anticipated end date is one week after the last San Jose Giants game in September 2022.


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 
 

Job Questions:

  1. Are you currently located in the Bay Area?

  2. Are you able to relocate if chosen for a role?

  3. Are you available for all San Jose Giants home games? Schedule listed on www.sjgiants.com

  4. Do you have experience with Tickets.com?