Assistant Director of Operations
Pro X Athlete Development is a 60,000 sq. ft. athletic performance facility located inside the Grand Park Sports Campus in Westfield, IN. We specialize in offering a fully-comprehensive training experience for athletes with a focus on Sports Performance training, sport-specific skill training, Physical Therapy & Sports Rehab. We service a very diverse client base ranging from beginner athletes to current professional athletes and everyone in between.
Pro X Athlete is seeking a dedicated and dynamic individual to join our team as a full-time Assistant Director of Operations. In this pivotal role, you will play a critical part in the success of our organization by providing invaluable assistance across all aspects of our business operations. Your responsibilities will span a wide spectrum, from contributing to our strategic planning and customer communication efforts to overseeing facility maintenance, managing our valued members, and serving as a reliable fieldhouse supervisor. We are looking for a candidate with a strong business acumen, exceptional organizational skills, and a passion for the sports and fitness industry. If you are a proactive and detail-oriented professional who thrives in a fast-paced environment, and you are ready to make a significant impact in the world of athletics, we encourage you to apply and become an integral part of the Pro X Athlete team.
- Assist in day-to-day operations such as facility maintenance, daily schedule planning, customer support, employee work schedules, front desk oversight, etc.
- Execute customer/member management duties including, but not limited to, answering questions, responding to customer emails and phone calls, providing guidance on available training services, member on-boarding, visitor management, etc.
- The Assistant Director of Operations will serve as the welcoming and knowledgeable face of our business, ensuring that every interaction with customers, members, and partners reflects our commitment to excellence and professionalism.
- Collaborate with the entire Pro X team on inbound and outbound marketing strategies, including but not limited to, content gathering, creating and executing the marketing calendar, managing seasonal promotions, etc.
- Sharpen and improve sales strategies for all of the services & programs offered by Pro X
- Must live or be willing to relocate to Central Indiana
- Must be present during peak facility operation hours - evenings and weekends, peak hours may fluctuate depending on the season
- Must possess an outgoing and friendly personality and enjoy face to face interaction with others
- Must be a reliable leader who is passionate about joining a team of professionals and excited to contribute to a great culture
This is a full-time salaried position with a starting annual base salary of $45,000. After six months of service as a full time employee, the incumbent will be eligible to participate in our 401k retirement plan; which includes a company percentage match. The employee will also be eligible to participate in an incentive program which allows for a share in the success of the overall business.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.