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CURRENT JOB OPENINGS -- Opportunities currently available are available within the following categories:
2018 Internship, Ticket Operations
The Ticket Operations Intern will work closely with the Ticket Operations staff in the selling, printing, and mailing of single & group tickets, season packages, and special ticket events and initiatives. The Intern will assist in the processing of internal CRM departmental requests and will be instrumental in the execution of Nationals ticket offers and promotions through the ProVenue ticketing system. Interns should assist the Ticket Operations Department in providing a wider more intensive service net for our external and internal customers.
The Ticket Operations Intern is expected to provide exceptional customer service to Nationals Park patrons at all times. The Intern will be tasked with preparation and set up of the four Box Office locations around Nationals Park and be heavily involved with servicing patrons within the Ticket Services Lobby on gamedays. Candidates should possess superior customer service skills and have the ability to interpret and react quickly as situations arise in a fast paced work environment.
The Intern will be provided the opportunity to experience the daily and gameday functions of a MLB ticket operations department. Candidates must have prior customer service experience as well as be experienced with internet and web based browsers/searches, MS Office applications such as Excel, Word & Powerpoint, and have superior writing/reading comprehension. Prior experience in the handling and reconciliation of cash is required. The intern will be expected to work long irregular hours, including nights, weekends, and holidays.
Essential Duties and Responsibilities:
Minimum Education and Experience Requirements
Knowledge, Skills, and Abilities necessary to perform essential functions