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Intern, Retail & Supply Chain Management - USA Baseball (Durham · NC)

USA Baseball jobs
Sports Jobs in Durham · NC
Internship: Internship
USA Baseball has two Coordinator, Retail positions available.
Start Date: March 14, 2022 or May 2, 2022
End Date: September 9, 2022
Intern #1: Full-time hours from March 14 to September 9.
Intern #2: Full-time hours from May 2 to September 9.

All USA Baseball employees will "work-from-home" for the 2022 season. All employees will be expected to work remotely during business hours, Monday through Friday from 9 a.m. - 5 p.m. ET, unless otherwise directed by your supervisor or during USA Baseball sanctioned events. If assigned to work an event, employees will operate on-site at an assigned facility. USA Baseball will implement strict COVID-19 guidelines for all events in 2022 in order to protect the long-term health and safety for its employees and participants.

Position Reports To: Senior Director, Retail

Position Background: The USA Baseball retail department manages and oversees the brand’s official online shop,, the USA Baseball Team Store located at the National Training Complex in Cary, N.C., and satellite stores at various USA Baseball events throughout the year. In August 2012, the retail department brought all of its e-commerce in-house and launched the initial USA Baseball Official Online Store.
Position Responsibilities: 
  • Oversee inventory, shipping and tracking of officially licensed merchandise for the USA Baseball 14U, 15U, 16U & 17U National Team Championships and other various events.
  • Potentially travel to a USA Baseball event in various parts of the country to oversee event merchandising.
  • Manage the processing and fulfillment of e-commerce orders submitted via
  • Provide customer service for USA Baseball's ecommerce customers through a variety of communication channels including the telephone, email, text and web-based forms.
  • On-going maintenance of, including but not limited to updating product descriptions, product photographs and inventory management.
  • Assistance in developing the organization's e-commerce calendar of events and creating special events around key dates.
  • Manage the USA Baseball Team Store throughout the summer, including monitoring merchandise inventory.
  • Support the Director, Retail Operations, and complete any administrative duties, including social media updates, as necessary.
  • Assist in the operation of additional USA Baseball events, National Team programming and other departments within USA Baseball (alumni relations, operations, travel services, etc.) with various tasks as necessary.
Preferred Qualifications:
  • Minimum of one year of retail experience
  • Flexible schedule and weekend availability for all USA Baseball events taking place at the National Training Complex in Cary, NC.  
  • Must be available to travel to Arizona or California during June and July if needed.
  • Professional communication skills, both in person and via phone, email, etc. 
  • Proficient in Microsoft Office.
  • Highly organized with great attention to detail
  • Lift/Carry up to 50 lbs.
  • Flexible and willing to perform other tasks as assigned
Required Education:
  • All candidates should be in current pursuit of or possessing a bachelor's degree. 

About USA Baseball:
USA Baseball is the National Governing Body for the sport of baseball in the United States and is a member of the United States Olympic Committee (USOC) and the World Baseball Softball Confederation.  The organization selects and trains the Olympic, Pan Am, Premier 12 and World Baseball Classic teams (and all other USA Baseball Professional Teams); the USA Baseball Collegiate National Team; the USA Baseball 18U, 15U and 12U National Teams; and the USA Baseball Women’s National Team, all of which participate in various international competitions each year.  

The organization is responsible for the proliferation and health of the sport, and leads a number of amateur initiatives including PLAYBALL and Pitch Smart.  USA Baseball also presents the Golden Spikes Award annually to the top amateur baseball player in the country. 

USA Baseball is an equal opportunity employer. It is the policy of USA Baseball to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.