Salt River Fields at Talking Stick

Salt River Fields at Talking Stick

Ticket Sales Representative - Salt River Fields at Talking Stick (Scottsdale · AZ)

Salt River Fields at Talking Stick Jobs
Jobs in Scottsdale · AZ
Ticket Sales and Services: Ticket Sales
JOB DESCRIPTION
Definition:
Under limited supervision, the Ticket Sales Representative will provide excellent customer service while administering the sale and distribution of game tickets. This job class is treated as FLSA Non-Exempt.

Essential Functions:
Essential functions may include the following tasks, knowledge, skills, abilities and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not intended to be a comprehensive listing of tasks performed by all positions in this classification.

Tasks:
The primary responsibility of this position is to provide guests with the best guest experience possible while administering the sale and distribution of game tickets in-person and by phone at Salt River Fields at Talking Stick. 
  • Balance cash receipts and tickets at the beginning and end of each shift. 
  • Assist customers with ticket purchases, including providing information regarding pricing, availability and seating locations throughout the ballpark. 
  • Be responsible for the sale and distribution of game tickets and balancing of cash receipts and credit card payments, according to established ticket office policies and procedures. 
  • Maintain a high-level of customer service in a fast-paced game-day environment. 
  • Be familiar with full range of ticket packages, promotions and plans in order to upsell and cross-promote products. 
  • Perform duties according to Ticket Office policies and procedures guide. 
  • Miscellaneous: perform other job related duties as assigned by Ticket Office management. 

Knowledge, Skills, Abilities and Other Characteristics: 
  • Knowledge of the culture, customs, traditions, history and government of SRPMIC. 
  • Knowledge of counting money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. 
  • Skill to receive payments by cash, check, and credit card. 
  • Ability to demonstrate excellent customer service skills are required. 
  • Ability to be a team player who works well with others. 
  • Ability to work with minimal supervision. 
  • Ability to lift and carry up to 10 pounds. 

Qualifications: 
  • Ideal candidate will have previous customer service, ticket office, and cash-handling experience. 

Special Requirements: 
  • Schedules will typically be 10:00 am – 2:00 pm or 10:00 am – 4:00 pm 
  • Weekday availability and ability to work 3 shifts a week highly preferred

Job Questions:

  1. During the span February 25 - March 28, are you available to work Monday - Thursday 10 am - 3 pm?