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CRM Administrator with New York Mets in Flushing , NY
New York Mets jobs
Sports Jobs in Flushing , NY
Technical Services: Computer Information Systems
This position is responsible for the Mets’ Customer Relationship Management instance, maintaining our CRM instance, providing support for sales campaigns, and ensuring system uptime.
The successful candidate will work with our Data Architect to ensure the standardization and ease of access of all our source data.
o Routine maintenance
o User creation / deprovisioning
o System troubleshooting
o Train end users (sales reps and managers)
o Document new processes
o Provide technical support to end users, diagnose and resolve problems.
· Use SQL queries to retrieve business information, respond to ad hoc requests and write reports using information from the organizations database.
· Contribute to the business intelligence team as needed and support core business functions outside of CRM, including but not limited to accounting reconciliation, internal consulting projects and ad hoc reporting.