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Usher with Los Angeles Dodgers LLC in Los Angeles, CA

Los Angeles Dodgers LLC jobs
Sports Jobs in Los Angeles, CA
Facility Operations/Event Staff: Usher/Ticket Taker
Title:                              Usher 
Department:              Ushers/Ticket Takers
Status:                          Event Staff
Reports to:                  Manager, Guest Services
Posting date:              February 11, 2019                      
Deadline:                     March 1, 2019
 
The Usher is responsible for providing outstanding customer service by assisting guests to their seats, providing directions to the stadium’s concessions, souvenir locations and other stadium features. 
 
Job Functions:
  • Greet guests attending all stadium events
  • Assist guests in seat locations, resolving customer service concerns and provide general information
  • Perform pre-game, in-game and post-game duties 
  • Provide assistance to guests with special needs
  • Maintain a visible presence and monitor assigned sections
  • Guide guests to exits or provide other assistance/instructions in case of an emergency
  • Monitor alcoholic beverage activities, recognizing and reporting illegal and improper behavior and reporting it according to policy and procedure
  • Work collaboratively with all staff and stadium partners
  • Assist in with crowd management efforts
  • Perform all other duties as assigned

Basic Requirements/Qualifications:
  • High school diploma, GED or the equivalent
  • Customer service experience preferred
  • Must be able to be provide courteous, polite and respectful service to all guests
  •  Demonstrate excellent communication and interpersonal skills when interacting with guests and fellow employees
  • Ability to adhere to department standards pertaining to attendance, performance and conduct
  •  Ability to walk, climb stairs and stand for extended periods of time
  • Able to work evenings, holidays and weekends as needed
  • Bilingual skill is preferred

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

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