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CURRENT JOB OPENINGS -- Opportunities currently available are available within the following categories:

Social Media/Communications Internship (2018 Season)

Indians Sportservice/Cleveland Indians
Cleveland, OH
Marketing: Social Media
Cleveland Sportservice at Progressive Field

Cleveland Sportservice is the proud partner and exclusive food and beverage provider at Progressive Field, one of the most beautiful and unique sports venues in the United States.  Progressive Field is the home of Major League Baseball’s Cleveland Indians located in the Gateway District of downtown Cleveland on the corner of Ontario and Carnegie Progressive Field raises the bar of excellence for sports and entertainment facilities. Home to the new Corner Bar and Right Field Neighborhoods, Progressive Field offers a unique way to dine at the ballpark.

Our associates are talented individuals committed to teamwork, hard work and customer service. If you share our vision of “Creating special experiences one guest at a time”®, we want to know you!

Candidates must be willing and able to work a flexible schedule, including nights, weekends and holidays.

 The Opportunity

The Social Media Intern will help coordinate and assist with Social Media relations, with a strong focus on customer content creation and customer engagement. Help create a fun and informative platform for our audience. Help us connect with the next 10,000 followers!

The Social Media Intern is responsible for generating social media content, including photos, videos, and posts. The Social Media Intern will report to the IT Manager and will assist in IT operations. Including the resolution of Point of Sale problems.  


Daily posts to social media networks.
Help build social media community and presence.
Take photo and video for social media networks.
Develop new methods to reach our growing audience.
Assist with IT operations.
All other duties as assigned. 

Attention to detail
Must possess basic photography and videography skills
Have strong written and verbal communication skills
Must exhibit a strong technical acumen
Ability to work independently and in a team environment
Strong multitasking skills.
Strong commitment to customer and client service. 
Social media platform experience including Twitter, Hootsuite, Instagram, Facebook and Snapchat.
IT experience preferred. 

We are looking for a driven candidate who is able to prioritize and adapt to the high volume and fast-paced nature of our business. Candidates must be able to stand or walk for entire shift; and must be willing and able to successfully complete guest service, food safety and alcohol service training.

We offer complimentary meals each day, select benefits including 401k options (eligibility requirements must be met), and convenient parking. Progressive Field is a non-smoking facility.

All applicants will be subject to pre-employment background screening at the employer's expense.

 Who We Are

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds.

Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us. Apply now!

Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Its portfolio includes high-profile venues ranging from sports stadiums, entertainment complexes, national parks, restaurants, airports, and some of the top regional casinos in the country. The company also owns a selection of award-winning destination resorts, as well as a series of premium restaurants and catering services that are leaders in the industry. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates serving half a billion guests in the United States, Canada, the United Kingdom, Australia, New Zealand, and Asia.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is a veteran-friendly and equal opportunity employer.

Thank you for your interest in joining the team behind the team at Progressive Field! 
Progressive Field in a non-smoking facility. Associates are prohibited from using tobacco products while on company time and while on company property.
DNC Sportservice is an equal opportunity employer, utilizing background checks as part of the pre-employment process.
We have many part-time seasonal positions currently posted, your qualifications will be reviewed and considered for all available positions. Please only apply for the position you feel best suits your interests.

Job Questions:

  1. How did you hear about this job?

  2. Do you have previous experience with social media platforms?

  3. Are you 18 years of age or older?

  4. Are you available to work March - October?

  5. Are you available to work evenings and weekends?