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New Britain Bees

Box Office Sales Assistant (For Credit)

New Britain Bees
New Britain, CT
Ticket Operations: Box Office Management
The New Britain Bees are accepting resumes for a Box Office Assistant for the 2018 season. The start date would be late April and the internship would run through a majority of the 2018 New Britain Bees season. Candidates must be college students who can earn credit for the internship. The For Credit Box Office Assistant will assist the New Britain Bees ticket staff, in box office operations. Duties include ticketing, customer service, cash reconciliation, and financial reports, as well as other duties as assigned. As the box office is often the first point of contact for fans, candidates must possess strong customer service skills as well as the ability to work and multi-task in a fast paced environment. Duties include:
·         Assist patrons in the box office during games and/or during regular business hours by processing ticket orders in an efficient and professional manner
·         Responsible for processing individual ticket orders, both in person and on the phone.
·         Assist in ticketing promotions and deals
·         Help prepare daily cash reports and deposits, as well as reconcile daily ticket sales
·         Will be responsible for opening and/or closing and securing the box office when required
·         Perform other duties and responsibilities as assigned
·         Outgoing and friendly personality with strong communication skills
·         College Student in business or sales program eligible for course credit
·         Previous box office experience is preferred but not required
·         Knowledge of the Glitnir Ticketing system is a plus
·         Must maintain highest level of customer service at all times
·         Previous cash handling experience is preferred
·         Monday-Friday Schedule 

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