Essential Functions:

The High Point Rockers are looking for an enthusiastic Group Sales Intern to provide support to our management team excellent customer service to our patrons. A Group Sales Intern assists the Director of Sales and Sales Executives in the day-to-day operation of the Group Sales Department. The ideal candidate will be able to learn quickly and function in a fast-paced and dynamic environment. This role provides an ideal opportunity to learn the full group sales process in the sport and entertainment industry.

Responsibilities:

Ability to work in a high paced environment.
Electronic and computer proficiency
Excellent customer service while maintaining the highest standards of quality and cleanliness.
High attention to detail
Strong communication and problem-solving skills.
Ability to maintain a neat, clean & professional appearance.

Duties:

Answering phones and communicating game progress
Assisting the group sales department daily
Assisting with special group events such as scout nights, school and kids days, church nights, youth baseball clinics, birthday and team parties, etc.
Assuring proper signage for group areas is correct and in place each day
Daily set-up of all group hospitality areas
Personally interact with fans and patrons you encounter
Processing payment by phone order
Representing organization in the community
Scheduling parties and confirming details and logistics
Assist in the creation of presentations/PowerPoints for Corporate proposals
Assist in creation of flyers
Interact with fans before, during and after the games
Keeping upbeat atmosphere before, during and after games
Other duties as assigned

Qualifications:

Ability to meet deadlines and balance multiple tasks
Ability to work effectively in a team environment
Flexibility to work long days, evenings, weekends, and holidays
Must be able to problem solve quickly, work efficiently in an intense environment
Previous sports experience a plus, but not required
Self-motivated, organized, and detail oriented

General Physical Requirements:

Ability to stand for up to 5+ hours during a game
Ability to work long hours, weekends & holidays
Ability to work in adverse weather conditions, including but not limited to rain and heat

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.