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Event Security Officer with AZ Diamondbacks in Phoenix · AZ

AZ Diamondbacks jobs
Sports Jobs in Phoenix · AZ
Facility Operations/Event Staff: Security
Job Title
Event Security Officer
Department
Security
Work/FLSA Status
Non-Exempt
Reports To
Sr. Manager, Security
Direct Reports
 
Job Purpose
Under the supervision of the Sr. Security Manager, Event Security Officers are responsible for providing physical security and crowd management for events held at Chase Field.  Event Security Officers conduct patron screening, access control, enforce venue policies and respond to/assist in emergency situations.
Essential Job Responsibilities and Duties:
  • Conduct personnel screening in accordance with facility and league policies.  This includes operating hand held and walk through metal detectors as well as performing searches of personnel and their belongings
  • Conduct vehicle inspections including vehicle undercarriages
  • Perform access control and credential checking
  • Enforce facility and league policies and procedures as well as the guest code of conduct
  • Conduct multiple foot patrols of the facility
  • Work static/fixed posts
  • Respond to emergencies in a timely and efficient manner
  • Protect facility and organization assets
  • Assist staff and guests during emergencies including assisting in evacuations
  • Complete accurate reports and paperwork including incident and medical reports
  • Provide assistance, direction and information to guests and staff
  • Adhere to all appearance and uniform standards
  • Provide industry best guest experience
  • Other duties as assigned
Knowledge, Skills, Abilities:
  • Basic reading and writing skills
  • Basic computer skills
  • Strong ability to work well with co-workers and supervisors in a team environment 
  • Maintain a neat, professional appearance
  • Friendly, outgoing personality
  • Bilingual-English/Spanish preferred
  • Ability to perform all physical requirement of the position
Experience/Education Requirements:
  • Prior military, corrections, law enforcement or security experience
  • National Center for Spectator Sports Safety and Security (NCS4) Certified Sports Venue Staff (CSVS) Certification (provided as part of onboarding)
  • First Aid/CPR/AED certification preferred
  • NIMS and ICS Training preferred
Physical Requirements:
  • Visual acuity
  • Dexterity to handle radios, vehicle screening mirrors, hand wands and other essential equipment
  • Ability to lift items weighing 25 pounds or more such as barricade, boxes, bags, etc. and carry them over reasonable distances without assistance
  • Ability to defend themselves and others
  • Ability to conduct multiple foot patrols of the facility over long periods of time without assistance and in all weather conditions
  • Ability to stand at fixed posts for several hours at a time in all weather conditions
  • Subject to reaching, twisting and kneeling to perform the essential functions of the job
  • Ability to reach all areas of the facility by climbing stairs and ladders without assistance
  • Ability to respond to emergencies in a timely manner without assistance
  • Ability to assists guests and staff in emergencies, including pushing wheelchairs and/or picking up, dragging or otherwise moving persons in distress.
  • Ability to work in large crowds and loud environments

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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