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Account Executive, Group Events & Hospitality with Arizona Diamondbacks in Phoenix · AZ

Arizona Diamondbacks jobs
Sports Jobs in Phoenix · AZ
Ticket Sales and Services: Ticket Sales
Job Title: Account Executive, Group Events & Hospitality 
Department: Group Events & Hospitality 
Reports To: Director, Group Events & Hospitality 

Job Purpose:
This position is responsible for selling group tickets. This position is also responsible for planning and coordinating large group events and group-specific theme nights, directed at generating ticket sales. In addition to the revenue generation, this individual’s role is to assist in the planning, executing and leadership of the group sales staff.
Primary (Essential) Duties:
  • Generate new group sales through cold calling, outside appointments, and ballpark tours
  • Build relationships in order to generate repeat business
  • Proactively create opportunities for new revenue
  • Provide superior and professional customer service to clients
  • Perform game day responsibilities, including entertaining clients and fulfilling large group event commitmentsAttend team and community events for the purpose of maximizing sales opportunities
  • Coordinate with other departments to organize and implement large/group theme nights
  • Meet or exceed weekly and monthly sales goals
  • Work with current Group Sales Staff & Inside Sales on training, developing and execution of Group Sales initiatives
  • Assist in the creative concepts of group/suite sales marketing: including flyers, posters, mailers, website, and other support materials
  • Available on game nights to assist and help oversee revenue generating initiatives 
  • Help create, execute, and oversee department sales contests and incentive programs
  • Other duties assigned by Director

Budget Responsibilities
  • Reaching budgeted revenue goals in groups, suites, and season tickets

Knowledge, Skills and/or Abilities
  • Demonstrate good selling techniques and knowledge of the sales process
  • Exceptional communication skills, both oral and written
  • Ability to work independently
  • Must be focused, assertive, competitive and committed
  • Highly-motivated with a desire to be successful
  • Detail-oriented, organized and the ability to multi-task
  • Demonstrates a positive and personable demeanor
  • Ability to use Microsoft Office, TicketMaster Ticketing System, and Microsoft CRM
Experience/Education Requirements
  • Four-year college degree
  • Minimum of one-year sales experience, sports sales experience preferred
  • Bachelor’s Degree in Sport Management or Business preferred
  • Prior sports sales experience, group and Inside sales experience, a plus
Working Conditions and Physical Demands:
  • While performing the duties of this job, the employee must be able to:
  • Ability to work flexible hours including nights, weekends and holidays 
  • Function in a high activity and heavily crowded outdoor professional sports venue 
  • May work at heights
  • Employee will be exposed to inclement weather of varying degrees
  • While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs
  • The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds. 
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
This is not an all-inclusive document
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

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