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Season / Group Ticket Specialist | Providence College - Spectra (Providence · RI)

Spectra jobs
Sports Jobs in Providence · RI
Sponsorship Sales & Activation: Business-to-Business Sales
*In order to be considered for this role, after clicking "apply now" above and being redirected, you must fully complete the application process on the follow-up screen. *

Responsibilities
  • Sell Season Ticket packages, Mini-Plans, and Group Ticket packages for a major Division I institution
  • Establish professional relationships in order to repeat business and superior customer service
  • Use proactive tactics to create opportunities for new business with existing customers
  • Use Salesforce as a tool to sell group tickets to local companies and create new group theme nights
  • Call past customers and new customers to generate ticket package sales
  • Make 50+ outbound calls per day for sales calls
  • Meet or exceed appointed sales goals for all ticket packages
  • Maintain complete and accurate records for customers
  • Multi-task between handling large call volume and servicing customers
  • Ability to handle heavy call volume, both outbound and inbound
  • Ability to work nights, weekends, and holidays as dictated with event schedules
  • Other duties and responsibilities as assigned

Qualifications
  • Bachelors Degree from accredited college/university in a related field required
  • Minimum of 2 years sales experience, preferably in sports/entertainment, required
  • Excellent written and verbal communication skills in the English language required
  • Demonstrated ability to manage numerous business relationships in a professional manner
  • Superior time management skills and presentation skills
  • Must possess attention to detail, premium organization and ability to listen
  • Must be professionally aggressive, competitive, and possess a dedicated attitude
  • Must be highly-motivated with strong aspirations to be successful
  • Strong interpersonal and organizational skills
  • Knowledge of Paciolan ticketing system preferred, but not required
  • Knowledge of Salesforce CRM system preferred, but not required
 
Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at www.spectraexperiences.com.
 
We are strengthened by our differences and united by making a difference. Spectra embraces diversity, equity, and inclusion. We are committed to building a team that represents a variety of backgrounds, perspectives, and the communities that we serve. We strive to create an inclusive culture and equitable workplace where all employees feel valued and can bring their whole selves to work. Not only is it the right thing to do, but we know that diverse, equitable and inclusive teams invite deeper collaboration and understanding, spark greater innovation, and achieve higher employee satisfaction.
 
Spectra is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply.