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Manager, Operations | XL Center - Spectra (Hartford · CT)

Spectra jobs
Sports Jobs in Hartford · CT
Communications/Community Relations: Corporate Communications


This is a managerial position responsible for assisting in the administration, planning, budgeting, and direction for the operations of the XL Center including front and back of house services, technical services, information technology, conversion, custodial services, and equipment inventory control. 



  • Manage all staff involved in housekeeping, conversion, and technical services
  • Develop, maintain, and manage operating procedures relating to housekeeping, technical service, 24-hour facility security and conversion.
  • Manage the day-to-day maintenance of the ice surface in accordance with AHL regulations.
  • Develop preshow department staffing estimates of expense for the Event Manager and Accounting.
  • Review and recommend day-to-day operational policies and procedures for the Operations department.
  • Research, review, and recommend equipment, materials, and supplies required for the Operations department.
  • Perform other tasks as assigned by the Director of Operations.


  • Minimum of 3 years of increasing responsibility in facility operations including housekeeping, conversion, and technical services. Knowledge of ice rink maintenance preferred.
  • High school diploma required. College degree preferred.
  • Ability to work flexible schedules and demanding hours including nights, weekends, and holidays as required.
  • Ability to coordinate multiple tasks and prioritize quickly.
  • Excellent oral and written communications skills.
  • Knowledge in determining and coordinating logistical needs for very large events, preferably in a large sports arena or event facility.
  • Proficiency with general office PC applications
  • Exceptional organizational skills with the ability to handle multiple, high priority projects with attention to detail.
  • Applicants must be proactive self-starters able to work autonomously.
  • Demonstrated sound organizational, coordinating, and personal interface skills.


Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at www.spectraexperiences.com/


We are strengthened by our differences and united by making a difference. Spectra embraces diversity, equity, and inclusion. We are committed to building a team that represents a variety of backgrounds, perspectives, and the communities that we serve. We strive to create an inclusive culture and equitable workplace where all employees feel valued and can bring their whole selves to work. Not only is it the right thing to do, but we know that diverse, equitable and inclusive teams invite deeper collaboration and understanding, spark greater innovation and achieve higher employee satisfaction.


Spectra is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply.