Manager, Event Security - UBS Arena (Elmont · NY)

UBS Arena jobs
Sports Jobs in Elmont · NY
Facility Operations/Event Staff: Security

Made for Music, Built for Hockey

About UBS Arena
UBS Arena is the first third-generation arena in New York and the new home for the New York Islanders.  On the grounds of historic Belmont Park, UBS Arena is Made for Music and Built for Hockey; designed to deliver superior concert acoustics and unforgettable experiences for both music and hockey fans. UBS Arena will attract a roster of world- class artists and diverse music genres and expects to host more than 150 major events annually.

Position Summary

The Manager of Event Security reports to the Vice President of Security and is primarily responsible
for planning and coordinating security operations for specific events at UBS Arena. The Manager is
responsible management of the arena event security staff and ensuring event operational activities
are managed effectively and meet efficiency and customer satisfaction requirements.  

While you are here, you will:

  • Develop goals and objectives for the Event Security function ensuring that key objectives are met. 
  • Oversee a team of security supervisors and officers with a focus on management and effective allocation of staff assignments. 
  • Responsible for interviewing and selection of all temporary staff ensuring that quality resources are employed.  
  • Effectively train, coach, develop, and retain talent, understanding their needs and helping them meet professional goals. 
  • Ensure security staff is knowledgeable of post orders, security procedures and guidelines. 
  • Build collaborative relationships with key contacts internally and externally to ensure smooth and effective day-to-day operations and maintain strong department, company and community relationships and reputation.  
  • Develop and implement policies and procedures with continuous improvement mindset.  
  • Prepare required daily and periodic reports regarding operational and day to day activities. 
  • Ensure proper documentation and follow up of all incident reporting.  
  • Must stay Informed of critical events and be able to adjust operating procedures accordingly.        
  • Ensure employees adhere to safety and health policies and procedures to protect employees against workplace hazards. 
  • Assist the Vice President of Security with safety and security operations of the event, including planning, staffing, budgeting, and execution. 
  • Comply with all UBS Arena policies and procedures. This includes safety, insurance, incident/accident reports, HR, payroll, and accounting.  
  • Work with UBS Arena’s Event Services Department to ensure that each event’s needs are met and staffed accordingly.   

What you need to be qualified:

  • 5+ years of progressive experience relating to venue security and facility operations. 
  • Minimum 3 years of progressive supervisory management experience, preferably in a union environment.  
  • Strong interpersonal skills with customer service focus.  
  • Skills in supervision, budget management and project management.  
  • Highly organized with excellent project management skills and the ability to meet tight deadlines and work effectively in a high-pressure environment. 
  • Ability to lead, give clear and concise direction, and provide feedback to staff. 
  • Strong proficient experience with Microsoft Office Suite with a strong focus on advanced excel capabilities required 
  • Position will require working occasional nights and weekends. 
Core Competencies  
  • Proactive, service focused 
  • Flexibility  
  • Well-organized  
  • Attention to Detail 
  • Works well under pressure 

Who you are:

  • Accountable: Take ownership of your work and of your projects from start to finish with a keen attention to detail
  • Flexible: Switch gears on a moment’s notice and adapt to shifting priorities
  • Collaborative: Build cross-functional relationships within the organization and with partners
  • Passionate: Bring energy and a can-do attitude to the role every day
  • Solutions-Oriented: Show off your problem-solving and decision-making skills while focusing on the solutions in every case

Joining the team means:

  • Experience & growth in a brand-new fan first, top-of-the-line arena in the New York Metropolitan area
  • Joining a culture of start-up mentality
  • Comprehensive medical & dental benefits
  • 401k eligibility
  • Paid time off

The Fine Print

UBS Arena is an equal opportunity employer and values diversity at our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Why OVG       Our Team       Services       Venues       News       Contact
© 2020 OVG Facilities, a division of the Oak View Group