Oak View Group

Oak View Group

Concessions Supervisor|Part-time| Iowa Events Center & Wells Fargo Arena

Oak View Group - Part Time
Des Moines ยท IA
Food and Beverage: Server/Concessions
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The Concessions Supervisor is responsible for overseeing the operation of the concession stands and warehouse areas including the cashiers, cooking, warehouse, and prep areas. The Concessions Supervisor will oversee stands cleanliness/neatness, product quality, customer service, stand safety, food safety, and alcohol service. Employee is also responsible for receipt and storage of all food, beverage, and related products. Employees must maintain excellent attendance and be available to work an event-based schedule.


This role will pay an hourly wage of $17.00 plus tips


For PT roles: Benefits: 401(k) savings plan and 401(k) matching

job expires 11/30/2024


Assist Concession Managers in preparation for event needs.
Performs opening and closing procedures for event and non-event days.
Ensure concession team members follow proper policy and procedure in accordance with OVG Hospitality standards.
Verifies inventory prior to and after the event for accuracy as required.
Receives product deliveries and maintains accurate inventory records.
Assists in the warehouse, including transportation of products.
Neatly maintains storage areas ensuring all items are placed in their proper storage areas at the proper location.
Responsible for overseeing Concession Stand Managers, Warehouse, Cashiers and Cooks.
Responsible for communicating performance concerns according to company policy and practice to Concession Managers.
A willingness to cover any open position to assure location is fully operational and company standards pertaining to the speed of service and guest satisfaction are met.
Oversee stands cleanliness, product quality, customer service, food safety, and alcohol service are being met by OVG company standards.
Assist in other areas in the Concession department as directed.
Other duties as assigned to support the Concession operation as directed by Concessions Managers or Assistant General Manager.



High school diploma or equivalent.
Previous experience in basic food handling, sanitation, and customer service is preferred.
Detail oriented, ability to multi-task and effectively prioritize in a fast-paced, changing environment.
Ability to be self-directed while working in a team-oriented environment.
Ability to read in the English language to effectively manage inventory and requisitions.
Ability to work a flexible schedule including nights, weekends and long hours.