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Overview
We are our hiring a Part Time Supervisor, Parking. The parking supervisors will assist with overall management of event parking & transportation operation activities during all UBS Arena events. They will be a part of our front line staff to provide the greatest experience for all of our guests.
This role will pay a wage of $27.75.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
Responsibilities
- Ensure all parking areas, rideshare area, bus/train locations are event ready
- Assist director by providing supervision of third-party parking operator, shuttle bus operations, rideshare area, valet.
- Ensure parking operator has required staffing levels and at proper post fully equipped to perform their tasks on time
- Monitor all LIRR schedules of trains servicing UBS Arena. Alert management of any service disruptions
- Assist with the management of the employee parking program
- Program and inspect all facility and roadway signage, including VMS signs to ensure information is accurate, relevant, and up to date.
- Perform daily quality assurance checks of all grounds
- Liaise with exterior maintenance, landscaper, snow removal contractor
- Ensure all exterior mechanical equipment is operational such as trams, generators, light towers, VMS, UTVs, etc.
- Assist with maintenance of traffic set up and break down prior to and after each event
- Serve as a member of the traffic management team during major events.
- Monitor traffic of nearby roadways via 511NY, Waze and other traffic apps. Alert management of any disruptions or congestion that may impact our guest’s arrival or exiting.
Qualifications
- Must have a demonstrated ability to function independently in a fast paced, high-pressure environment
- Must have the ability to work flexible schedule including long hours, nights, weekends, and holidays.
- Must be comfortable working with the public and have strong interpersonal and communications skills
- 2+ years’ experience in general operations, exterior maintenance, parking or ground transportation.
- Ability to deal with customers and resolve customer issues and/or complaints
- Knowledge of parking revenue management systems a plus
- Proficient in Microsoft Suite
- Valid driver license required
- The duties of this position are performed primarily outdoors. Be prepared to work in all different weather conditions.
- Must uphold and maintain a customer friendly environment.
