(Part time) Box Office Attendant | Iowa River Landing - Spectra (Coralville · IA)

Spectra Jobs
Jobs in Coralville · IA
Facility Operations/Event Staff: Facility/Venue Management
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Overview

Undersupervision of Box Office Director and Box Office Supervisor, responsible for ticketsales and customerservice for all
ticketed events at Xtream Arena. 

Responsibilities

  • Opens and or closes ticket window as required.
  • Accurately dispenses tickets as requested by patrons; accepts payment and makes change accurately.
  • Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets.
  • Completes daily ticket sales report. Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office Supervisor or Manager for audit.
  • Fills reservations for seats by telephone or mail, handles Will-Call window according to procedures, or other related duties as assigned by Supervisor.
  • Demonstrates excellent customer service skills; responds promptly to customer needs; responds to requests for service and assistance; able to work independently and handle most box office questions without assistance.
  • Efficiently and courteously answers questions concerning prices, seating and events. Gives information concerning coming attractions.
  • Files various records and reports. Performs related clerical work as assigned.

Qualifications

  • High school diploma or general education degree (GED)
  • 1 to 3 months related experience and/or training
  • Or equivalent combination of education and experience
  • Box Office or guest services background preferred
  • Ability to count money, make change accurately
  • Ability to listen and follow instructions
  • Ability to input data into a computer to record sales transactions
  • Good communications skills. Listens and gets clarification; Responds well to questions. Able to read and interpret written information
  • Good problem solving skills and organizational ability
  • Ability to work independently and as a member of the team
  • Good customer service skills and sense of public relations