Assistant Catering Manager| Alerus Center - OVG360 (Grand Forks · ND)

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Jobs in Grand Forks · ND
Event Management: Event Operations/Management
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Overview

Plans and directs the activities of events that serve food and beverages. Have a wide variety of daily duties which include; estimating, ordering, arranging, supervising, recording and overseeing all food, beverage and equipment. Coordinate with and provide excellent service to venue clients, while working with them on their event needs.

Responsibilities

  • Recruit, hire and oversee training of staff.
  • Schedule work hours for server staff.
  • Resolve customer complaints about food quality or service.
  • Oversees and provides direction to café staff.
  • Directs cleaning of dining areas to maintain sanitation standards.
  • Ensures that all catering equipment is cleaned and stored in proper place.
  • Ensure that all banquet employees are current with food handling permits and alcohol serving permits.
  • Maintains safety program for banquet area.
  • Maintain all HACCP Standards in the banquet area.
  • Ability to keep appropriate records.
  • Monitor actions of staff and customers to ensure that health and safety standards and liquor laws are followed.
  • Completes beverage, concessions, and café inventory monthly.
  • Ability to use computer software to monitor inventory, track staff schedules, and perform other record keeping tasks.
  • Act as Food & Beverage Manager on duty in absence of Director or Banquet Manager.
  • Monitor and control resources.
  • Ability to communicate with supervisors, subordinates and peers.
  • Must guide, direct and motivate subordinates.
  • Ability to monitor events, materials and surroundings.
  • Must be able to effectively communicate with others outside of the organization.
  • Ability to establish and maintain relationships.
  • Organize, plan and prioritize work.
  • Estimate sizes, quantities, time, cost or materials needed.
  • Make decisions and solve problems.
  • Think creatively.
  • Resolve conflict and negotiate with others.

Qualifications

  • Must have two years of management experience in a convention center or hotel banquet facility.
  • Must be able to stand for extended periods of time.
  • Ability to speak clearly so that listeners may understand.
  • Must be able to make fast, simple, repeated movements of fingers, hands and wrists.
  • Ability to bend, stretch, twist or reach out with the body, arms and/or legs.
  • Must be able to lift, push, pull or carry heavy objects.
  • Administration and Management training: general knowledge of managing the operations of a business, company or group.
  • Customer Service training: general knowledge of providing special services to customers based on their needs.
  • Economics and Accounting training: general knowledge of producing, supplying, and using goods and services. Also includes knowledge of keeping business records.
  • Personnel and Human Resources: general knowledge of human resources practices and procedures.
  • Experience with teaching methods involved in learning and instructing others.
  • Must have experience in working with events and banquets.
  • Must have strong communication skills.
  • Must be self-confident and driven.
  • High school diploma or equivalent GED. Equivalent experience may be substituted.