Delaware North Careers

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CURRENT JOB OPENINGS -- Opportunities are available within the following categories:

Host/ Hostess - Cardinals Nation Restaurant

Cardinals Nation
Saint Louis, MO
Food and Beverage: Server/Concessions

Job Title: Host/Hostess

Pay Range: $9 per hour

Shifts/Hours Required: All Cardinals Games, Holidays, Weekdays and Weekends

Age Requirement: 18

 

Position Summary:

Each host/hostess at Cardinals Nation is responsible for Greeting and seating guests in accordance with Company’s GuestPath Universal Service Standards and applicable Operational Standards.

 

Essential Functions:

·         Reviews and organizes floor plan with manager

·         Confirms stations and checks tables and chairs for cleanliness

·         Greets guests and seats them at tables in a friendly and professional manner

·         Seats guests according to seating chart, server rotation and guest preference and provides guests with menus

·         Maintains control of the seating and wait times

·         Cleans and maintains Host station; contributes to the cleanliness of the dining areas

·         Answers any guest questions regarding service, and provides general assistance for guests and employees

·         Thanks guests as they are leaving, and wishes them farewell

·         All other duties as assigned

 

Education & Experience:

·         Basic understanding of restaurant operations, computer skills, and phone skills

·         Previous host experience preferred

·         Open Table System experience preferred

 

Knowledge, Skills & Abilities:

·         Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards

·         Friendly, professional demeanor

·         Must be attentive and detail oriented

·         Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously

·         Effective communication skills; ability to communicate with guests and co-workers

 

Physical Requirements:

·         Ability to remain standing for entire length of shift, may include walking up and down stairs

·         Constant walking, bending, reaching and repetitive motions

·         Ability to lift stock up to 35lbs occasionally

·         Visual acuity and hearing sufficient to read seating chart and communicate with guests

·         Ability to maneuver between tables and around corners

Environmental Requirements:

·         Noise levels may be moderate to high during busy times

·         May be exposed to variable temperatures, including extreme hot and cold

·         May be required to work overtime on short notice

Job Questions:

  1. Are you 18 years of age or older?

  2. How did you hear about this job?

  3. Have you every worked for any Delaware North property or Cardinals Nation?

  4. Are you able to stand on your feet for long periods of time?

  5. Please describe your availability.

  6. Do you have any supervisory experience?

  7. What is your availability? Please be specific.

  8. Are you able to perform a job where constant walking, bending, reaching and repetitive motion are necessary?

  9. Are you able to work all St. Louis Cardinals Home Games?

  10. Are you available during the season and after?

  11. Are you able to work in a fast paced environment?