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CURRENT JOB OPENINGS -- Opportunities are available within the following categories:

Hospitality Attendants (Game Day Positions)

Detroit Tigers Spring Training-Delaware North Sportservice
Lakeland, FL
Food and Beverage: Server/Concessions
Reports to: Catering Manager
Union/Non-Union: Non-Union
Pay Range: Hourly
Shift/Hours Required: Varies-Event Driven
Age Requirement (if applic): 18+
Start Date: January/February  2018
 
Position Summary 
Under direction of the Catering Manager, ensures effective operation of assigned hospitality spaces, including set up, breakdown, stocking, serving and attending to guests’ needs, in accordance with Company’s GuestPath Universal Service Standards and applicable Operational Standards.

Essential Functions:
  • Sets up and checks on assigned spaces prior to event, to ensure proper items are in place, in accordance with company procedures
  • Verifies and sets-up all pre-event food and/or beverage orders
  • Identifies guest host and properly introduces oneself
  • Takes and places event-day food and beverage orders if necessary 
  • Set-ups and checks on event-day food and beverage orders
  • Replenishes food, beverages, condiments and utensils as needed
  • Maintains standard of orderliness and cleanliness of suite throughout the event
  • Obtains signatures from the host on charges if applicable 
  • Serves guests until the end of the event
  • Clears all items  and cleans all surfaces and items in hospitality space
  • Re-sets and re-stocks suite for next function
  • Completes closing functions and checks out with supervisor
  • Performs other duties as assigned.

Education & Experience:
  • Minimum of 6 months to 1 year of service experience in a hotel, full service restaurant, catering facility or club environment required; previous experience as suite runner preferred.

Knowledge, Skills & Abilities:
  • Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards
  • Ability to complete required pre-employment sanitation and alcohol service training
  • Organizational skills; detail-oriented
  • Ability to work accurately, efficiently, and courteously in a high pressure environment.
  • Good communication skills; ability to effectively communicate with guests, and retain and communicate menu information and service preferences
  • Ability to follow job procedures and supervisor instructions
  • Basic math skills; ability to accurately account for cash and inventory.

Physical Requirements:
  • Ability to lift up to 40 pounds for set-up, service and clean up of space.
  • Ability to stand and walk for entire length of shift, including walking up and down stairs and lifting as the work duties demand.\

Environmental Working Conditions:
  • Variable temperatures – required to move between hot, noisy conditions of kitchen and climate-controlled dining environment

  • May be required to work in confined and/or narrow spaces

*Nothing in this job description restricts the management’s right to assign or reassign duties and responsibilities on this job at any time.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

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