Delaware North Careers

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CURRENT JOB OPENINGS -- Opportunities are available within the following categories:

HOST/HOSTESS

CINCINNATI SPORTSERVICE AT GREAT AMERICAN BALL PARK
Cincinnati, OH
Food and Beverage: Food/Beverage Management
Pay Range: $55.00 PER EVENT
Shift/Hours Required: VARIES (APPROX 4-6 HOURS PER SHIFT)
Age Requirement (if applic): MUST BE 16 YEARS OF AGE OR OLDER
Position Summary 
Greets and seats guests in accordance with Company’s GuestPath Universal Service Standards and applicable Operational Standards.
Essential Functions:
  • Reviews floor plan and reservation book daily; creates seating chart (IF APPLIC)
  • Sets up the Host station according to checklist
  • Greets guests and seats them at tables or in waiting areas
  • Seats guests according to seating chart, server rotation and guest preference and provides guests with menus.
  • Maintains control of the seating and wait times
  • Cleans and maintains Host station; contributes to the cleanliness of the dining and bar areas (IF APPLIC).
  • Inspects dining and serving areas to ensure cleanliness and proper setup.
  • Answers any guest questions regarding service, and provides general assistance for guests and employees.
  • Thanks guests as they are leaving
  • Answers restaurant telephone line during assigned hours of operation (IF APPLIC).
  • Performs other duties as assigned
Non-essential Functions:
  • Resets tables after guests leave
  • Assists as needed with general cleaning, removing and emptying garbage, bussing tables, and re-stocking supplies and food product.
Education & Experience:
  • No experience required
Knowledge, Skills & Abilities:
  • Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards
  • Attentive and detailed oriented.
  • Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously.
  • Capable of performing specified procedures and following instructions.
  • Effective communication skills; ability to communicate with guests and co-workers
Physical Requirements:
  • Ability to remain on feet for entire length of shift
  • Ability to maneuver between tables and around corners.
  • Frequent walking, bending, lifting, reaching, and stretching.
  • Ability to lift and carry up to 35 lbs.
  • Visual acuity and hearing sufficient to read seating chart and communicate with guests
 Environmental Working Conditions:
  • Indoor, climate-controlled restaurant environment
  • May occasionally be exposed to variable temperatures depending on the season

Job Questions:

  1. How did you hear about this job?

  2. HAVE YOU WORKED AT A DELAWARE NORTH LOCATION IN THE PAST?

  3. ARE YOU ATLEAST 16 YEARS OF AGE OR OLDER?