Comcast Spectacor

Comcast Spectacor

Command Center Supervisor

Comcast Spectacor - Manager
Philadelphia · PA
Security · Facility/Venue Management · Event Operations/Management
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The Xfinity Mobile Arena is one of the world’s busiest arenas, home of the Philadelphia Flyers, Philadelphia 76ers, Villanova University basketball, Philadelphia Wings, family shows and concerts. Since opening in 1996, the arena is the centerpiece of sports and entertainment in the greater Philadelphia region as well as prominently featured in the national spotlight. The 21,000-seat arena is a showcase arena for the company’s industry-leading qualities as an operator and an innovator in the live event experience.

Job Summary

Responsible for the supervision of security guards. Protects the organization's employees, properties and all items of value on premises from any preventable harm or danger.

Job Description

Core Responsibilities

  • Oversee all work of building security staff on assigned shift.
  • Responsible for the security of the complex building and grounds.
  • Responsible for the fire alarm system for the building.
  • Responsible for the building’s chiller alarm system.
  • Direct visitors and vendors and ensure temporary building passes are issued and log in book is signed.
  • Check all bags for contraband and tag all bags entering the building.
  • Coordinate all building tours in the complex.
  • Maintain daily incident log and complete reports on crimes and accidents.
  • Maintain key log records.
  • Coordinate all event move-ins.
  • Monitor all cameras throughout complex.
  • Monitor all access control systems in complex.
  • Assists the Security Manager and Director with special projects.
  • Works flexible hours and is available on call 24/7 as situations warrant.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. This includes all shifts--7am-3pm, 3pm-11pm, and 11pm-7am.
  • Other duties and responsibilities as assigned.

      Employees at all levels are expected to:

      • Understand our Operating Principles; make them the guidelines for how you do your job.
      • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
      • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
      • Win as a team - make big things happen by working together and being open to new ideas.
      • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
      • Drive results and growth.
      • Support a culture of inclusion in how you work and lead.
      • Do what's right for each other, our customers, investors and our communities.

      Disclaimer:

      • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

    Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

    Skills:

    Supervision; Building Security; Communication




    Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.


    Education

    Bachelor's Degree

    While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

    Relevant Work Experience

    2-5 Years