Changeover/Conversion Manager with Wells Fargo Center in Philadelphia, PA

Wells Fargo Center jobs
Sports Jobs in Philadelphia, PA
Event Management: Event Operations/Management
Department:  Operations
Reports To:  Director Operations
Supervises People (Y or N):
Exempt or Non-exempt:  Salaried; Exempt

Job Summary:
The Changeover Manager provides direct supervision to the operations and changeover staff for all events at the Wells Fargo Center.
Essential Job Functions:
  • Assume management responsibility for all services and activities involved in the operations of event setup, teardown and assist in facility related issues.
  • Assist selecting, training, motivating and evaluating changeover staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures. 
  • Ability to follow written instruction as well as interpret CAD drawings.
  • Assign appropriate changeover and operations staff to accurately and efficiently set-up and tear down the event.
  • Communicate between shifts the necessary tasks that still need to be completed.
  • Working knowledge of operations equipment including forklifts, pallet jacks, staging, retractable seating risers, basketball floors, etc.
  • Maintains changeover equipment and storage areas.
  • Perform other duties as assigned.

  • Bachelor’s degree or better from an accredited college/university with major coursework in facility management, hospitality management, business management, or related field preferred or the equivalent in industry related experience.
  • Minimum of three (3) years of experience in facility operations preferably with a sports facility, convention center or other multipurpose public assembly facility.
  • Must have a demonstrated ability to function in a fast paced, high-pressure environment and possess superior interpersonal and communication skills.
  • Must be self-motivated and have excellent organizational skills.
  • Possess a working knowledge of audio / video and information technology systems preferred.
  • Ability to work overnights, weekends and holidays as required.
  • Ability to climb stairs and lift 40 lbs, unaided.

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
Intellectual/Social demands: 
While performing duties of this job, the employee is frequently communicating with employees, co-workers, volunteers, management staff and guests in a clear, business like and respectful manner.  Required to constantly multi-task between two or more tasks and prioritize between these tasks while working under time limits in moderate to high pressure situations.  This position requires constant attention to details following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Position requires frequent ability to work on a task independently and frequently work as a part of a team for a variety of tasks.  Ability to learn proper techniques for serving alcoholic beverages.  Ability to speak and read in English at an intermediate level.  Ability to handle cash with accuracy and responsibly.  This includes ability to calculate basic math functions including addition and subtraction, calculations of percentages. 
Physical demands:
While performing duties of the job, the employee will constantly be required to grasp, fingering manipulation of product, feel.  Employee will frequently push & lift food product and supplies.  Frequently requires employee to pull, climb, stoop, kneel to push carts of supplies.  Vision requires ability to constantly adjust focus and close vision to read instructions. Ability to frequently hear communication of others is a loud event environment. Constant standing, walking and moving about a large event facility is required.  Ability to lift 50 pounds, and push carts of product up to 150 pounds.  
Work environment:
The duties of this position are performed primarily indoors.  Exposure to loud environment including frequently communicating with guests in a loud environment, working in crowded workspaces and in crowded events with 1000 guests or more. Exposure to potentially intoxicated guests. Employees will frequently work on tasks independently or on small teams. 
                                              This job description is subject to change.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

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