ASM Global, the leader in privately managed public assembly facilities, has an immediate opening for an Operations Ice Technician & Supervisor at the DCU Center in Worcester, Massachusetts 01608.

POSITION SUMMARY:

The Operations Ice Technician and Supervisor is responsible for the daily activities required to run, maintain and service the facility ice floor, as well as the Worcester Common Ice Rink.

POSITION RESPONSIBILITIES:

Supervises and schedules all aspects of operations, interfacing with engineering, building and grounds and technical services, including ADA compliance, public safety and security
Oversees installation of ice, which includes freezing floor, painting base color, lines and logos, and building up the ice sheet
Prepares ice for all practices, games and other ice events at the DCU Center and the city’s outdoor skating rink on the Common
Removes debris, checks ice depth, scrapes and edges, resurfaces ice and maintains spectator netting
Operates and maintains the ice resurface and ice edger equipment
Repairs and builds ice
Uses and properly cares for ice equipment, including ice resurfacing and ice edger with multiple manual controls, gears and food pedals
Ability to properly operate, maintain and drive a Zamboni
Interfaces with hockey tenant, ice rental groups and the Oval on the Common outdoor rink
Oversees daily housekeeping/custodial activities, set up, changeover and tear down of equipment
Maintains glass and dasher walls, including quick changes to broken hockey shields
Maintains ice and lay water as needed
Monitors temperature and humidity levels
Prepares and covers ice for events that require a regular floor surface
Operates and controls equipment via computers
Oversees, assists and directs employees who assist with installation and maintenance of ice
Responds to visual and audible alarms from building automation and life safety systems
Read and interpret documents, procedure manuals, floor plans, assignment sheets, safety rules, operating and maintenance instructions for all areas of the department
Organize and prioritize to meet deadlines
Obtain any licenses, certificates or training required by company, local, state or national authorities for the operation of the equipment found in the facility

SUPERVISORY RESPONSIBILITIES:

This position carries out supervisory responsibilities in accordance with ASM Global’s policies and applicable laws. Responsibilities include planning, assigning, directing work, addressing complaints and resolving problems. Scheduling of employees and payroll data input.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

White performing the duties of this job, the employee is regularly required to move around the facility, stand for long hours during events and talk/hear. This position may require work inside or outside of the building, as needed by events.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND /OR EXPERIENCE

Must be familiar with techniques for repairing and building ice around hockey goals and other areas that lose ice
High school diploma or GED
At least one year of experience with ice floors and related equipment
Completion of accredited courses from an ice making technology school is strongly preferred
Current driver’s license required
Knowledge of Microsoft Office software

SKILLS AND ABILITIES

Ability to work extended and/or irregular hours including nights, weekends and holidays, as needed
Demonstrate knowledge in the practice and procedures related to all areas of custodial, event set up, tear down and changeovers
Demonstrate knowledge in the practice and procedures related to ice installation, preparation and maintenance, typical methods and techniques for maintaining, repairing and building ice and treatment of water and hydraulic equipment
Ability to work independently, exercising judgement and initiative
Works effectively under pressure or stringent schedule producing accurate results
Ability to maintain an effective working relationship with clients, employees, exhibitors, patrons, tenants and others encountered in the course of employment

NOTE
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply. VEVRAA Federal Contractor