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POSITION: Human Resources Coordinator

DEPARTMENT: Finance

REPORTS TO: Accounting Manager

FLSA STATUS: Hourly Non-Exempt

Summary

ASM Global, the leader in events and venue management for public assembly facilities, seeks a Human Resources Coordinator at the BMO Harris Bank Center and Coronado Performing Arts Center in Rockford, IL. This individual will perform all aspects of Human Resource operations which includes administration and maintenance of all Facility Benefit Programs, act as the Recruiting business partner, in addition to coordinating and preparing Payroll for all employees in compliance with state and federal wage and hour requirements. You will work directly with management in fostering growth, diversity, equity, and inclusion.

Essential Duties and Responsibilities

Include the following. Other duties may be assigned.

Follows ASM Global Human Resources policies to assure compliance with legal requirements and government reporting regulations affecting human resources functions. Maintains compliance with state regulations concerning employment.
Administers various Human Resources plans and procedures for all facility personnel.
Performs full cycle recruitment activities. Writes and places advertisements. Recruits, interviews, tests, and selects employees to fill vacant positions. Plans and conducts new employee orientations.
Keeps records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting.
Coordinates training or trains Managers in interviewing, hiring, terminations, promotions, performance management, performance review, safety, and sexual harassment. Coordinates training or trains employees in ASM Global Customer Service Training.
Conducts internal investigations related to employment relations issues.
Advises management in appropriate resolution of employee relations issues. Advises the corporate office of EEOC complaints and other escalated employee relations problems.
Responds to inquiries regarding policies, procedures, and programs.
Administers performance review and salary administration program.
Administers benefits programs such as life, health, dental and disability insurances, pension plans, vacation, sick leave, leave of absence, and employee assistance. Serves as the COBRA and FMLA Administrator for facility.
Investigates accidents and prepares reports for insurance carrier.
Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Education and/or Experience

High School Diploma or equivalent required
Bachelor's Degree from accredited four-year college or university preferred; or equivalent combination of education and experience.
2 to 3 years related experience and/or training
Experience administering benefit programs

Skills and Abilities

Critical thinking and problem solving skills
Ability to handle conflicts, make common sense decisions, and exercise proper action during high tension and stressful situations
Effective communication, interpersonal and organizational skills required
Ability to interact with all levels of staff including management and clients
Knowledge of spreadsheets and word processing software
Excellent data entry, basic accounting and journal entry skills
Solid knowledge of principles and practices of personnel administration
Familiarity with COBRA, ERISA, FMLA and related state and federal regulations required
Understanding of payroll taxes, laws, regulations and requirements
Ability to function both independently and as a team member
Ability to meet specific deadlines and successfully work under pressure, with close attention to detail
Remain flexible and adjust to situations as they occur
Professional presentation, appearance and work ethic
Ability to maintain confidential information

Computer Skills

To perform this job successfully, an individual should be proficient In Word and Excel. Experience with ADP or HRIS software payroll systems desirable. Exposure to accounting and financial reporting software.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. The employee may be exposed to low to extreme noise – from a normal office environment to the noise of an event being held in the facility.

Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

This position offers a competitive salary and benefit package.

Gretchen Gilmore

ggilmore@smgrockford.com

BMO Harris Bank Center

300 Elm Street

Rockford, IL 61101

Applicants that need reasonable accommodations to complete the application process may contact

815-489-8233

ASM is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

BMO Harris Bank Center | Rockford