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Assistant Director, Coliseum Technical Operations with USC Auxiliary Services in Los Angeles, CA

USC Auxiliary Services jobs
Sports Jobs in Los Angeles, CA
Technical Services: IT Database Management/Services
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Nicknamed The Greatest Stadium in the World, the Los Angeles Memorial Coliseum has hosted college football, professional football, two Olympics, a World Series game and numerous concerts since 1923.  As the home for Trojan Football, the Coliseum has become a symbol for University excellence and spirit. USC has committed $270 million to Coliseum renovations to guarantee its continuing presence as a premiere stadium well into the future, serving all Angelenos and Trojans alike.

We are seeking an Assistant Director, Coliseum Technical Operations to join our rapidly growing team.

The Opportunity:

Are you a skilled IT professional? Do you take thrive on finding solutions to new, complex issues? Then this is the job for you! As our AD, Coliseum Technical Operations, you will be challenged to lead a team of IT professionals, resolve issues, develop innovative solutions, and design new interfaces. Our customers will expect that each event goes off without a hitch, and you will help to ensure that their expectations are exceeded. We take pride in solving problems before they arise and you will be vital to ensuring this!

The Accountabilities:

  • Directs technical operations staff and vendors, oversees completion of technical tasks, and defines and manages technological capital projects at Los Angeles Memorial Coliseum. Responsible for the management and oversight of budget and planning for the technical infrastructure worth millions of dollars. Recruits, hires, and trains all Coliseum IT, networking, and audio/video employees. Directs all aspects of Coliseum wired and wireless local area networks (LANs) which are separate from the university. Manages and monitors all network components, oversees upgrades, and provides support for technical products and services. Defines and implements digital security policies and procedures, and establishes and maintains systems and training projects to provide a safe working environment. Helps develop technical operations goals that support the Coliseum strategic business plan.
  • Manages and oversees budget and capital planning for all Coliseum technical infrastructure worth millions of dollars, including audio/video, networking (wired and wireless) and telephonic systems. Plans, staffs and delivers the technical needs of Coliseum clients and event promoters across A/V, temporary network and telecommunication platforms. Assesses and organizes workload in logical manner to maximize efficiency and meet project deadlines.
  • Directs, manages and oversees technical operations staff, contract and vendor management, and related subcontract vendors. Recruits, screens, hires, trains and evaluates all Coliseum IT, networking and A/V employees. Evaluates performance,provides guidance and feedback, and counsels and disciplines, as required.
  • Directs all aspects of Coliseum wired and wireless local area networks (LANs) which are separate from the university. Partners with Auxiliary Services IT team to define Coliseum network requirements, manage and monitor all network components, functions, and performance, and oversee workstation and networked device support for Coliseum staff. Oversees the planning for employee workstation upgrades and transitions. Provides support for technical products and services,including help-desk management and delivery, ticketing systems, timekeeping, and other software.
  • Works with Auxiliary Services and university IT teams to define, manage, and implement digital security policies and procedures regarding security cameras,recording systems, card-reader functions and more, meeting all federal, state, and university security requirements. Establishes and maintains systems and training projects to provide a safe working environment.
  • Defines and manages IT, network and A/V capital projects for the Coliseum.Defines scope, assigns resources, reports status and resolves issues. Participates in the development of Coliseum technical operations goals and objectives,supporting the Coliseum strategic business plan. Implements and manages program deliverables necessary to meet strategic goals.
  • Stays current on changes and trends in legal, regulatory, sports and technology environments that may affect operations. Ensures senior management, staff and relevant stakeholders are informed of any changes in a timely manner. Establishes and maintains appropriate network of professional contacts and membership with appropriate organizations and publications, attending meetings, seminars and conferences.
  • Perform other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

The Qualifiers:
  • Education: Bachelor's Degree in Computer Science or related field. Combined experience/education as substitute for minimum education.
  • Experience: 5 years.
  • Directly relevant experience supervising technical staff. Thorough knowledge and experience in local area network(LAN) and WiFi systems and administration. Strong understanding of computer networking and security principles. Demonstrated interpersonal and communication skills – oral and written. Excellent customer service orientation and ability to produce documentation for operations or event planners and promoters. Understanding and working knowledge of operations and maintenance at large venues. Experience in the setup, execution and takedown of events. Skilled at analysis, conceptualization and design, and problem identification and resolution.

What We Prefer:
  • Master’s Degree in Computer Science or related field.
  • 7 years of experience.
  • Experience in large venues or supporting athletic teams, and with venue IT technologies including point-of-sales and audio/visual, crowd management, scoreboard, and event management systems.Knowledge of the sports and entertainment industries.

The Trojan Family Rewards:
We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families including:
  • Dental and vision plans, tuition assistance for our employees and their families, paid time off, flexible spending accounts, 2:1 retirement plan contributions, child care centers and up to $50,000 housing subsidy. And because we are a qualifying public service organization, you may qualify for Public Service Loan Forgiveness (PSLF) for educational loans. Don’t believe us? Visit benefits.usc.edu.
  • Discounts to USC sporting events, USC Bookstores, wireless plans, travel, accommodations, and local entertainment. 
  • Career Growth: We are the largest private employer in Los Angeles offering tremendous development opportunities in multiple fields and industries. The Trojan Network connects current and previous members of the Trojan family to create an endless professional network.

This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans
As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.

USC has great minds that transform the world with their talents and research. Will you be one? Join us!

FIGHT ON!

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