Arena Jobs

SECURITY AND SAFETY MANAGER with Bert Ogden Arena in Edinburg, TX

Bert Ogden Arena jobs
Sports Jobs in Edinburg, TX
Facility Operations/Event Staff: Security
Overview:
 The Security and Safety Manager directs, supervises and coordinates the day-to-day security and safety operations of the venue, Ensures the safety and security of guests, staff, and property of the venue. This position will respond to incidents involving guests and staff, patrol the property to ensure the security of the property, investigate complaints/crimes/accidents, respond to medical incidents and prepare incident reports. Ensures the venue and property is meeting the proper Security Standards and is in compliance with local, state, and federal laws by performing the following duties personally or through subordinate staff:
 
Duties and Responsibilities include the following. Other duties may be assigned 
  •  Develop, implement, and maintain a pro-active security and loss prevention program designed to insure a safe and secure environment for patrons and staff 
  • Design programs to increase and lead security and loss prevention awareness programs 
  • Oversee Security Operations; emergency response, investigations, dispatch, patrols, and safety 
  • Investigate crimes, complaints, and accidents that occur on the Fairgrounds and prepare accurate written reports describing the events 
  • Properly document, update, maintain and communicate all departmental policies and procedures in a clear and orderly manner 
  • Develop and review emergency response and crisis management procedures (Fire, Flood, Natural Disasters, Civil Disturbances, etc.) and conduct periodic training exercises related to such procedures 
  • Must adhere to and comply with all NBA security guidelines pertaining to the G-League basketball association 
  • Maintain, train, operate, and monitor use and implementation of all CCTV, access control, radio and emergency communications, and backup systems 
  • Establish policies and maintaining records related to the venue access controls, including the issuance of daily, seasonal, and year-round credentials to employees, vendors, and media 
  • Responsible for Health and Safety program implementation and documentation in accordance with OSHA regulations 
  • Review security needs and implement security detail for events and high profile guests 
  • Assist with code compliance inspections of the facilities and ensure all licenses and permits are current and up to date. Assist with properly maintaining life/fire safety systems 
  • Liaison with local, state, and federal law and code enforcement officials to include the Office of Emergency Management 
Coordinate Safety Committee that incorporates all departments.
 
SUPERVISORY RESPONSIBILITIES
Manages the supervision of staff within the Security Department. Carries out supervisory responsibilities in accordance with policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.
 
QUALIFICATIONS
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
EDUCATION AND/OR EXPERIENCE 
  • Bachelor’s Degree in Criminal Justice, Law Enforcement or Security Management or related field preferred or equivalent combination of education and experience 
  • Minimum of 3-5 years security or law enforcement experience, preferably in a sports and entertainment venue in an operationally guest focused role 
  • Minimum of 3 years supervisory experience in managing security or law enforcement staff 
  • Working knowledge of Crowd Control Management 


SKILLS AND ABILITIES 
  • Exceptional conflict resolution and precise decision making skills 
  • Excellent communication, organizational and interpersonal skills required 
  • Self-motivated with strong client relations and staff management skills 
  • Must have the ability to manage in a fast-paced, diverse environment with focus on Client and Guest Services, entrepreneurship and building & growing a strong business is essential 
  • Maintain a professional, cooperative working relationship with City officials, clients, employees, exhibitors, patrons, and others encountered in the course of employment 
  • Professional presentation, appearance and work ethic 
  • Requires ability to work flexible and extended hours, including nights, weekends and holidays, in addition to normal business hours 


COMPUTER SKILLS
To perform this job successfully, an individual should have extensive knowledge of Microsoft Office with ability to learn and master new applications.
 
CERTIFICATES, LICENSES, REGISTRATIONS
‘Non-Commissioned Security Officer’ designation, or ability to receive on within 90 days of employment.
 
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
This position will require a considerable amount of walking, standing, climbing, stooping and possibly heavy lifting. The position requires work in both indoor and outdoor settings. This position may be subjected to adverse conditions, including physical contact from hostile people. 
 
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

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