American Airlines Center

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Human Resources College Intern - Summer with American Airlines Center in Dallas, TX

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Internship: Internship
American Airlines Center is one of the nation’s top arenas. Since openings its doors in 2001, American Airlines Center has been setting the precedent for sporting and live entertainment events. Bringing in a variety of big name shows and housing both the Dallas Mavericks and the Dallas Stars. American Airlines Center serves more than 2 million guests during 200+ live events each year. We aim to provide genuine, memorable and innovative experiences to every single one of our guests and demand excellence and creativity in everything we do.
At American Airlines Center, we value our employees and what they bring to the company, but more importantly to the guest experience.  We are seeking a motivated and energetic summer College Intern to join our winning HR team.  The Goal of the Internship is to develop the knowledge and experience necessary for an Intern to obtain a paid Entry Level HR Generalist or Associate position following graduation. 

Internship Objectives: On completion of the internship, intern(s) should possess the following skills:
  • Ability to identify most important concepts of basic employment laws, including but not limited to FLSA, FMLA, ADAAA, Title VII, Workers Comp, etc. and their effect on operations; 
  • Ability to learn the day to day work flow duties and responsibilities of primary HR functions, including but not limited to employee relations, benefits administration, recruitment, compensation, regulatory compliance, HRIS, and recordkeeping;
  • Ability to roll-up sleeves to work in any capacity of Human Resources, including filing, typing,  posting, screening, sorting paperwork, presenting at orientations, etc.;
  • Ability to use organizational skills and metrics to improve HR processes;   
  • Ability to create and apply templates as a practitioner’s tool;
  • Ability to propose new strategies or process improvements that will better align the department with the best practices of a successful organization;
  • Ability to understand the legal ramifications of all Human Resources policies, procedures, practices, and decisions throughout an organization; 
  • Ability to understand how Human Resources must adapt and evolve its programs and benefits in order to meet changing economic circumstances while retaining its primary business model and service objectives.       

Internship Content
The internship is a 12-15 week program in which the above objectives will be taught and the intern will apply the knowledge in hands-on learning opportunities with supervision from the Vice President and HR Generalist.  Some of these opportunities may include, but not be limited to, one or more of the following projects:
  • Review of HR Policies and Procedures to identify process improvements;
  • Review of current processes for recruitment and orientation;
  • Review of current processes for training and development;
  • Review of in-house HR technology and how to maximize its effectiveness.

Education / Qualifications
Intern must be a student in their junior or senior year at an accredited college or university.  Prefer cumulative GPA of 3.0 or higher with 1+ years of prior work experience preferred (part-time employment and previous internships of any type may be included). 
To perform this internship successfully, an individual must be able to demonstrate Arena Operating Company’s Core Values of Integrity, Teamwork, Passion and Excellence.  The Intern should also have the following qualifications:                 
  • Must be pursuing a Bachelor’s Degree in Human Resources Management, Organizational Development, Industrial Relations, Psychology, or any other concentration related to Human Resources.
  • Internship must qualify for academic credit through student’s college or university
  • Student must be eligible to work in the United States (no Visa sponsorships)
  • Should be able to work a minimum of 16 hours a week
  • Must be able to provide 2 character references (not from family or friends)
  • Must be able to pass background check and drug screen upon selection

Other Skills and Abilities
  • Proficient computer skills (MS Word, Excel, PowerPoint, Outlook, Internet, etc.)
  • Excellent organizational skills and attention to detail,
  • Strong interest and passion for the Human Resources field – willingness to learn,
  • Excellent written and verbal communication skills,
  • Excellent problem-solving skills,
  • Ability to maintain confidentiality regarding all HR work,
  • Ability to effectively present information in one-on-one and in supervised meetings to employees and other members of the organization

Physical Demands
Ability to regularly stand, sit, walk, talk, hear, use hands to handle or feel, reach with hands and arms, kneel, crouch, bend, and climb stairs; ability to lift and/or handle up to 20 pounds unassisted.
Work Environment
The noise level in offices is usually low to moderate; however, the noise level may be loud during events.
Any individual who requests a job accommodation due to a physical or mental impairment will require a dialogue with Human Resources to determine if the individual can perform the essential duties of the job, with or without a reasonable accommodation.   Medical documentation will be required to support any request for medical restrictions that impact job duties. 
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Questions:

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  3. Are you willing to work for $10/hour? Y/N