Allied Universal Event Services is looking to hire a scheduling manager to support the assigned branch by ensuring events are scheduled with appropriate staffing numbers per contractual agreements.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Those duties necessary to meet the minimum requirements of the position. Other duties may be assigned:

Coordinate the staffing needs with the Director of Scheduling/Operations Manager for all upcoming events; utilizing work order forms for accuracy.
Schedules and confirms appropriate supervision and team members for each individual event. Practices, promotes, and ensures “Smart Scheduling” is in collaboration with the Operations Manager
- Ensure each position/event is scheduled with the appropriately qualified employee, especially events scheduled by union seniority.
- Immediate communication with the Operations Manager of any concerns such as shortages, failure to schedule, personnel concerns, etc.
Competent using ABI Mastermind for building events, scheduling and producing reports.
Maintain open communication with employees regarding scheduling related issues.
Work with all levels in the organization to identify, analyze and solve problems and create opportunities for continuous improvement.
Assist with employee’s payroll questions and inquires on how to access eHUB
Monitor, respond to, and categorize all Event Staff emails in a timely manner, and forward any correspondence to the Event Managers and/or Branch Manager as needed
Answer all incoming calls and check voicemails on Scheduling phone line
Monitor attendance issues, and follow-up on any Event Staff Attendance Policy violations
Perform other related duties and responsibilities as assigned or required.

QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

High school diploma (or equivalent) required. Associates or bachelor’s degree preferred.
2 years of administrative and/or event management experience.
Experience with ABI Mastermind required. Must have demonstrated ability to utilize this software as the essential function of the job.
Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
Must be highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology.
Professional, articulate and able to use good independent judgment and discretion. Must have proven ability to maintain correspondence, discussions and materials in strictest confidence.
Must be able to work overtime as needed.
Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required.
Strong organizational, project management and problem-solving skills with impeccable multi-tasking abilities.
Experience in a union environment preferred.

PHYSICAL/MENTAL REQUIREMENTS AND WORKING ENVIRONMENT:

The employee will be required to work all major events and many others of smaller scale. Flexibility to work early mornings, late nights, weekends and holidays a must.
While performing the duties of this job, the employee is regularly required to use both hands, is frequently required to stand, sit, stoop, talk and hear (communicate verbally in person and via regular telephone equipment), and must be able to read computer screens, correspondence and reports in English.
The employee may occasionally lift and/or move up to 25 pounds. May be required to climb stairs on an intermittent basis at client sites.
The job is generally performed in an office setting; however, during site visits the employee may be subject to adverse conditions such as rain, cold or heat for short periods of time.
The ambient noise level is usually quiet, consisting of normal conversations, business machines (copiers, printers, etc.) and telephones, but occasionally may be above-normal for portions of the shift.
The employee must be able to concentrate on details, work under deadline pressures, apply sound logic and judgment, and prioritize tasks and responsibilities.
Must be able to focus and multi-task in a busy environment, with the ability to successfully handle stressful situations in a calm and professional manner. Includes being able to effectively manage multiple employees with diverse personalities and engage them to perform at optimum levels.
Must be able to clearly speak, read and write English.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Allied Universal Event Services - Northern California