2020 INTERNSHIP PROGRAM

A. PURPOSE OF POSITION:

ROC Ventures interns will support specific departments throughout the Milkmen’s season as well as assist at the other venues at Ballpark Commons and The Rock Sports Complex, as needed. The position will include event day duties and some non-game day events as well. The ideal candidate is a strong communicator with the ability to work in a team environment, have an eagerness to learn, and possess the flexibility to adapt to what each day brings. Interns must be committed to working long hours including nights, weekends, and occasionally holidays.

B. SUMMARY OF RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:

Besides game day duties, each intern will be responsible for helping prepare and maintain the ballpark prior to the start of the season as well as in season to ensure facilities are presentable at all times.
Throughout the internship, you will perform duties within the following areas: Operations, Entertainment, and Fan Relations. Each rotation will last approximately 1/3 of the season and your responsibilities will vary on any given day.
Interns may be expected to work on some non-game days as well as all game days to ensure they receive a well-rounded experience of the operation. As the summer progresses, interns may have the opportunity to manage non-Milkmen events taking place at the stadium on their own.

C. EDUCATION AND EXPERIENCE:

Current enrollment in an accredited program at a College or University with a degree emphasis in Sport Management, Event Management, Business Management, Marketing, and/or Hospitality.
Intern must display professionalism – businesslike attitude, attire, cheerful disposition, teamwork, and candor/honesty/discretion/trust/judgment.
Communication skills – strong oral and written communication skills and an ability to positively interact with all patrons attending events at the stadium and other venues.
Dependability – available for early morning/late evening/weekend work - commitment to working nights/weekends.
Needs and wants to be part of a winning team – having an ongoing sense of urgency.
High energy, enthusiastic, ego-less individual with total team player orientation and ability to motivate colleagues at every level of the organization.
Ability to work in a fast-paced, high-pressure environment.

D. OTHER INFORMATION:

The internship runs from May 15th to September 7 (pending post-season play and each individual’s school schedule).
All interns will receive a taxable, $100 per month of the internship (up to 4 months).
All interns must receive college credit for the internship OR be directly supervised by a professor or advisor from their accredited academic degree program at a University, College or Vocational institution during the time of their internship (negotiable).

OPERATIONS ROTATION

Clubhouse duties to include locker room set-up, laundry needs for both home and away teams, cleaning/vacuuming/tidying of each clubhouse, player and coaches needs as they arise, and equipment inventory.
Assist in the presentation of pre- and post-game team meals for both teams to include setting up, maintaining, and cleaning up afterwards; respond to player and coaches needs as they arise.
Field maintenance to include sweeping the turf, painting the pitching rubber, weeding, checking for trash, ensuring banners are secure, making sure fencing and padding is in good working order.
Maintenance and upkeep of both dugouts and bullpens to include sweeping, power washing, weeding, and removal of trash both before and after the game; bringing water to the dugouts and bullpens.
Batting practice set-up and tear down.
Pre-game stadium walk-thru to ensure all seating areas have been cleaned properly, furniture has been arranged, and restrooms are stocked.
Pre-season stadium set-up to include hanging banners, assembling and arranging furniture, cleaning and stocking restrooms, general stadium cleaning, clubhouse preparations, Press Box components in place, and other duties as needed.

ENTERTAINMENT ROTATION

Take part in the execution of all pre-game, between inning, and post-game promotions to include assisting with props, getting contestants on and off the field, helping with player participation, hyping up the crowd; assisting other departments with activation of these promotions.
Seek out fans to participate in ballpark activities throughout the game. Upon signing individuals up, pass along instruction as to where they should go and when, have them sign a participation waiver.
Distribute giveaways to fans on promotional nights at the front entry gates. Ensure giveaways are in place and ready to go for gates open.
Meet the Bat Kids prior to each game; provide instruction to them and escort them to the dugouts.
Meet and assist with color guards, first pitch participants, and any other pre-game ceremonies.
Welcome and attend to families celebrating their birthdays at the game. Accompany the party to any other experiences included with their outing.
Pre-game stadium walk-thru to ensure all seating areas have been cleaned properly, furniture has been arranged, and restrooms are stocked.
Pre-season stadium set-up to include hanging banners, assembling and arranging furniture, cleaning and stocking restrooms, general stadium cleaning, clubhouse preparations, Press Box components in place, and other duties as needed.

FAN RELATIONS

Assist with the management of the ticket taking area at the stadium each night, responsible for the appearance of the entry area, greet fans as they enter and exit, help with any customer needs, scan tickets as needed, charge scanners at the end of the night.
Work at the Will Call position at the stadium box office assisting patrons as they arrive to pick up their tickets for the game. Troubleshooting any issues as they arise with the customer’s tickets.
Assist in the management of the Fan Relations Booth at the stadium on game nights to include assisting fans with any questions they may have, handling redemption vouchers, directing fans throughout the stadium, radioing other departments with any needs that may arise, providing instruction for patrons reporting to the booth with emergency situations (First Aid, missing children, etc.), checking in the EMT’s for the game.
Manage the ushering crew at the stadium each night to include oversight of the ushers, giving directions to any new ushers prior to gates opening, assigning positions to each usher, helping patrons to their seats, providing direction to patrons around the stadium, ensuring any fan struck by a ball is OK and filling out the necessary paperwork if there was an injury, radioing other departments if needed.
Pre-game stadium walk-thru to ensure all seating areas have been cleaned properly, furniture has been arranged, and restrooms are stocked.

Pre-season stadium set-up to include hanging banners and windscreens, assembling and arranging furniture, cleaning and stocking restrooms, general stadium cleaning, clubhouse preparations, Press Box components in place, and other duties.

Please send your resume to
Shawn Kison

Operations Director, ROC Ventures

Email: shawnk@rocventures.org

Phone: (414) 908-6349

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.