TeamWork Online: New Open Sports and Live Entertainment Jobs

Part-time Shift Security Officers - Atlanta Hawks, Thrashers and Philips Arena (Atlanta, GA)

Tue, 09 Feb 2010 11:18:54 EST

Ever dreamed of being on the Hawks or Thrashers roster? Here’s your chance. Atlanta Spirit LLC has immediate openings for part-time Shift Security Officers at Philips Arena. Atlanta Spirit is the home of the Atlanta Hawks (NBA), Atlanta Thrashers (NHL) and world-class entertainment venue, Philips Arena. Shift Security Officers are responsible for maintaining a safe and secure environment for Philips Arena employees and guests with responsibilities that include: • Must be knowledgeable of security and company policy and procedures • Lock/unlock areas as requested • Monitor CCTV activity and access control system • Monitor fire alarm system • Patrol interior/exterior areas of the arena • Respond to incidents • Control shipping and receiving • Check bags/packages • Register visitors • Other duties as assigned Qualifications: • High school diploma / GED • Two years security and/or military experience • Clear criminal background check • Good verbal and written communication skills • Detail oriented • Computer skills (Microsoft Office) • Valid GA Drivers License • Must be physically able to demonstrate proficiency with all security equipment including that associated with the use of force, as well as obtain and maintain Red Cross First Aid Certification, and pass written tests related to security policy and procedure on an annual basis. Shifts: 1... Read More...

Ticket Office Assistant - Camden Riversharks (Camden, NJ)

Tue, 09 Feb 2010 11:01:09 EST

This is an entry-level, full-time, paid Ticket Office Internship which runs from March 2010 to September 22, 2010. Highest performing interns may be granted interviews for permanent F/T positions within the company as they are available. Responsibilities Include: Receive and process individual game ticket orders over the phone, via the internet and through walk-up Work closely with Group Sales department to ensure ticket fulfillment Manage daily mail out of individual tickets Assist in communication with Season Ticket Holders for special events and relevant information Provide a high level of customer service to all ticket holders Work a ticket selling window during events Will Call ticket processing Assist in the supervision of Box Office event staff and interns Assist in preparation of game day reports and event reconciliation Manage nightly turnstile counts Assist with general front office management issues as needed A qualified candidate must display excellent customer service, organization and computer skills. Accounting knowledge is a plus. The desired candidate should also have strong initiative and work ethic and be able to function without supervision. Ability to work evenings, weekends and holidays is required.

Executive Assistant - Charlotte Bobcats (Charlotte, NC)

Tue, 09 Feb 2010 11:32:27 EST

POSITION OVERVIEW Position provides administrative support to the Senior Vice President, Arena Event & Operations including all day-to-day functions and activities relating to Arena Operations department. ESSENTIAL DUTIES AND RESPONSIBILITIES • Assists with tracking of department’s budget • Complete monthly corporate credit card reports • Process department mail as needed • Greeting visitors • Managing Arena and Sr. Vice President’s Calendar • Scheduling meetings, interviews • Answering phones/messages • Make appropriate travel arrangements • Assist with event planning • Prepare and distribute minutes from all department meetings • Prepare and send correspondence as needed • Manage department’s office supplies • Makes photocopies, faxes documentation and performs other administrative functions • Reconcile administrative invoices and process for payment • Manage key replacement for office furniture • Manage conference room scheduling and maintenance • Manage all company storage areas • Manage Office Break rooms • Manage Relationship with Pitney Bowes • Manage Corporate Express Federal Express Account and reconciliation/ manage Corporate Express and Federal Express Order approval system • Guest Services/Receptionist substitute as needed • Manage and restock office supply inventory including furniture • Provides custome... Read More...

Customer Service Executive - Chicago Blackhawks (Chicago, IL)

Tue, 09 Feb 2010 10:40:32 EST

Department: Sales & Service Position Title: Customer Service Executive Reports To: Sr. Manager of Customer Service & Director of Ticket Sales & Service Supervises: None General Responsibilities: Primary responsibility is to provide exemplary customer service to all our current season ticket holders through effective telephone and interpersonal skills in effort to maximize renewal rates each season. Specific Duties: (Other duties may be assigned) • Manage, maintain and grow an account base of 400-500 season ticket holders • Build strong relationships with customers in effort to continue to upgrade and obtain referral sales from existing account base • Exhibit a positive attitude at all times and effectively defuse and handle difficult customer situations. • Document calls, emails and letters in Archtics and Microsoft CRM databases • Assist at games and other special events with sales and promotional functions as require Qualifications • Preferably 2-3 years of sales and/or services experience in a sports or hospitality industry. • Bachelor’s degree preferred. • Self starter with a strong work ethic. • Proficient computer skill and experience with MS Office and ticketing systems, such as Archtics and Microsoft CRM preferred. • Must be able to work long and flexible hours including evenings, weekend and holidays as dictated by game and event schedule.

Group Events Specialist - Cleveland Cavaliers (Cleveland, OH)

Tue, 09 Feb 2010 13:00:08 EST

TYPE OF POSITION: Full-time, salaried, benefit eligible OBJECTIVE: The Cleveland Cavaliers (NBA) and Quicken Loans Arena seek a teachable, dedicated individual who possesses superior listening and communication skills and is eager to grow their career selling group tickets for our organization. Under the guidance of the Director of Group Sales, our Group Events Specialists sell group tickets for the Cleveland Cavaliers and Quicken Loans Arena family shows. RESPONSIBILITIES INCLUDE: Generating new group sales through telemarketing, outside appointments and building tours. Prospecting new group sales opportunities through telemarketing, referrals and networking events. Setting meetings with key decision makers of community and corporate groups. Developing professional relationships with current clients for group outing renewals and referral leads. Providing a high level of service to all accounts. Staffing ticket sales booths at outside functions including luncheons, business shows, conventions, etc. Must meet all predetermined activity and sales goals. Assisting with creative concepts for production of group sales materials including brochures, flyers and all other support materials. Must have the ability to handle multiple projects. Assist with other group duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Previous internship or work experience within the sports industry. Bachelor’s degree... Read More...

INTERN- TICKET SALES - Detroit Lions (Detroit, MI)

Tue, 09 Feb 2010 10:09:00 EST

Responsibilities / Duites: -Assist the Ticket Sales and Service Department within the Ford Field Complex. -Responsible for all mailings to season ticket holders. Ability to develop and generate mailings and provide lead lists to sales team. -Maintain and service all new and exisiting clients and their accounts by providing excellent customer service. -Ability to troubleshoot client concerns and resolve issues. -Assist ticket sales team while becoming familiar with Archtics ticketing system. -Maintain and create vender files and file paperwork as necessary. -Perform other work as assigned. - Must be college degree seeking, looking for college credit prefered.

Paralegal - Legal Department (White Plains, NY)

Tue, 09 Feb 2010 13:44:15 EST

Primary responsible for supporting the USTA Legal Department for Professional Tennis matters. Duties include but not limited to: Drafting, reviewing, analyzing, and distributing all agreements requested for the Professional Tennis division, primarily in connection with the US Open, Olympus US Open Series, Davis Cup, Fed Cup, Pro Circuit, Olympics, World Team Cup, USTA Billie Jean King National Tennis Center, USTA Training Centers, and USTA Certified Regional Training Centers. Drafting of all waiver and releases and other required documentation necessary for professional tennis events. Supporting Pro Tennis division with insurance and risk management issues and matters; communicating with the USTA's risk management professional; and maintaining and managing the distribution of insurance and risk management documentation Managing (in coordination with department's Administrative Paralegal and Coordinator of Records) department files for Pro Tennis division matters, including working files and contract files; distributing and collecting original agreements with execution; managing distribution of executed agreements Working with department attorneys and outside counsel to manage the USTA's intellectual property assets. Working with department attorneys and outside counsel to manage USTA litigation Coordinating the summer internship program, if applicable, for the legal department Assisting on special projects as assigned. QUALIFICATIONS/OTHER: The successful c... Read More...

2010- Internships - Lexington Legends Baseball Club (Lexington, KY)

Tue, 09 Feb 2010 12:57:41 EST

LEXINGTON LEGENDS BASEBALL The purpose of the Lexington Legends internship program is to provide an extensive hands-on career development program that assists young adults with the selection of appropriate careers. We provide work positions that are meaningful and compatible with their education and aspirations. We also offer guidance in the job search process by utilizing our network of peers in the industry to assist qualified individuals in seeking out available positions at the completion of their internship. Many former interns have gone on to secure positions in the industry. Legend internship alumni have worked for such organizations as the Cincinnati Reds, Philadelphia Phillies, Saint Louis Cardinals, Augusta Greenjackets and the Louisville Bats, University of Louisville. All internships are unpaid positions open to current college students or recent college graduates and are eligible to receive college credit Below is a listing of some of the internships for the 2010 baseball season. Qualifications: Box-Office Intern: Start Date: March/April Duties: Assist in sale, printing, accounting, and distribution of individual tickets. Process ticket orders at ticket window, as well as via phone. Supervise staff to ensure quality customer satisfaction, make weekly work schedule for game day employees. Work closely with Box Office Manager in all ticket office functions. Qualifications: Candidate must be outgoing, tactful, courteous, friendly, and professi... Read More...

Administrative Assistant, Merchandising - Merchandising and Licensing (White Plains, NY)

Tue, 09 Feb 2010 14:04:50 EST

Perform administrative tasks and support functions for Managing Director, Licensing & Merchandising, Director of Licensing and other Merchandising Department staff. Duties include: Answer and screen telephone calls. Review mail, establish and maintain files, answer routine correspondence, coordinate travel arrangements, handle all expense reports, maintain department attendance records, faxing and associated duties as assigned. Assist with department projects as assigned. Maintain all records associated with the Licensing budget. Track all revenues, expenses and inventory. Process all department payments. Keep updated ledger of Licensing budget. Maintain department calendar and contact database. Update standard licensing materials (i.e. US Open licensee list, phone lists, file and archive locations, memo templates) Coordinate all department mail merge mailings. Oversee all department shipping and receiving. Keep detailed logs of both activities. Maintain all department supplies and coordinate replenishment of department supplies. Coordinate all tickets requests form US Open Licensees. Process ticket requests and handle all aspects of ticket distribution. Oversee the inventory and development of all packaging materials used by the department including the development of the US Open retail merchandise bag. Work closely with department members and sponsor services on all approvals for the merchandise bags. QUALIFICATIONS/OTHER: Job will require a signif... Read More...

New Business Development Manager - New Orleans Hornets (New Orleans, LA)

Tue, 09 Feb 2010 09:43:45 EST

Primary responsibility is to increase Season Ticket & Group Ticket Sales for the New Orleans Hornets through recruitment & development of New Business Development staff. Manager will be held accountable to achieve a team revenue goal on an annual basis. Key Responsibility Areas: 1) Recruitment • Build strong relationships with contacts of key recruiting channels including local young professionals groups, program directors at targeted universities and other professional sports teams • Build and manage interview and visit process working with other members of organization to coordinate and plan 2) Development • Develop sales strategies, procedures and processes for all New Business Development Staff and create a Sales Manual and Training Guide that includes standard processes, best sales practices, protocols, reporting, tracking, prospecting and other applicable guidelines for training, accountability and consistency purposes • Establish and communicate clear sales revenue and training goals and follow up with sales staff with appropriate feedback and direction for development • Implement customer service principles and systems that permeate all ticket sales functions with customer retention as the primary goal. • Assist the Director of Ticket Sales and/or Vice President of Sales with the creation, planning, communication and implementation of all special projects, promotions and programs Additional Responsibilities: &bu... Read More...

Game Operations Summer Intern - Spurs Sports & Entertainment (San Antonio, TX)

Tue, 09 Feb 2010 12:23:59 EST

REPORTING RELATIONSHIP: REPORTS TO: Game Operations Manager Direct Reports: None CAPSULE POSITION DESCRIPTION: Game Operations interns have the opportunity to see the business side of sports marketing first hand. Interns have the opportunity to work directly with San Antonio Silver Stars (WNBA), San Antonio Spurs (NBA), and San Antonio Rampage (AHL) sponsors, dealing with the initial contractual obligations, the implementation of those obligations, and the “wrap-up” of the contracts at season’s end. Game Operations interns are involved with the creative side as well, involved with brainstorming sessions and meetings where promotional ideas are discussed. The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrated alignment with the company's mission and core business values; 2) Collaboration with key internal/external resources and 3) Ongoing self development. KRA'S (Key Responsibility Areas): • Assist Game Operations department within office projects and daily tasks • Organize Game Ops storage • Assist Game Operations department with game night duties o Example – Set-up of table locations, signage, handouts, etc. o Example – Implementation of on-court promotions o Example – Coordinate event logistics for national anthem and color guard participants, etc. • Assist Franchise Game Operations Manager and Game Operations/Special Events Ma... Read More...

Concessions, Texas Rangers Youth Ballpark (Seasonal position) - Texas Rangers Baseball Club (Arlington, TX)

Tue, 09 Feb 2010 12:07:29 EST

Must be able to do the following: Have a good customer friendly attitude Be able to stay on your feet for 4-6 hours at a time Clean concession stand daily Have a good background in math Be able to work weekends Be able to pass a background check and drug test

Ticket Sales Internship - Trenton Devils (Trenton, NJ)

Tue, 09 Feb 2010 12:58:48 EST

Ticket Sales Internship – Trenton Devils (Trenton, NJ) Reports To: Director of Ticket Sales The Trenton Devils of the ECHL, owned and operated by the New Jersey Devils, are seeking a sports minded individual to join the Devils sales team. The successful candidate will be primarily responsible for the selling and servicing of season and partial ticket packages. Essential Duties and Responsibilities: • Ability to work well in a fast-paced, team-oriented environment with an irregular work schedule including nights and weekends • Prospect and make cold calls to sell season and partial ticket packages • Deliver excellent customer service • Attend team and community events for the purpose of making new connections and maximizing sales opportunities Qualifications and Requirements: • Exceptional work ethic, strong desire to succeed, professionalism, and a passion for the sports industry • Must be proficient in Excel and database applications, as well as Word and Outlook. • Display strong communication and interpersonal skills • Show initiative and be a self-starter • Possess creative and strategic thinking skills