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» Seasonal IT System Support Analyst - USTA (Flushing, NY)


Information Systems/Technical Services: Technical Support/Help Desk
Seasonal IT System Support Analyst - USTA (Flushing, NY)

IT:

System Support Analyst

(Duties)

·         Assist the IT Project Manager in set-up, testing, training, and client support for US Open Systems (i.e. Credentials, Meal Allowance, gift cards, and Access Control)

·         Install and configure software on PCs, Handheld Scanners, POS Terminals, and Verifones

·         Responsible for deploying hardware

·         Responsible for testing systems following provided Test Plans

·         Responsible for training clients in the use of systems and troubleshooting systems

(Requirements)

·         Must have excellent customer service skills and be able to explain solutions to individuals

·         Must have knowledge of computer systems

·         Must be able to work effectively as a team member within a fast paced environment 

·         Must be highly organized and be able to appropriately handle confidential information

·         Must have good communication skills

·         Must be knowledgeable of basic computer hardware and software (i.e. Microsoft Office Suite & Windows)

·         Knowledge of networking computers (a plus, but not necessary) 

 


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