MLS Jobs


Current available jobs in Sales & Marketing:


» Box Office Ticket Seller - BBVA Compass Stadium (Houston, TX)
» Manager, Marketing and Special Events - Bethlehem Steel FC (USL Affiliate of Philadelphia Union) (Bethlehem, PA)
» Season Ticket Services - Account Executive - Chicago Fire Soccer Club (Bridgeview, IL)
» Matchday Emcee - Chicago Fire Soccer Club (Bridgeview, IL)
» Events & Operations Coordinator - Chicago Fire Rec Soccer - Chicago Fire Soccer Club (Chicago, IL)
» Outside Sales Representative - Part-Time - Chicago Fire Soccer Club (Bridgeview, IL)
» Group Ticket Sales Representative - Chicago Fire Soccer Club (Bridgeview, IL)
» Manager of Inside Sales - Columbus Crew SC (Columbus, OH)
» Membership Engagement & Benefits Coordinator - D.C. United (Washington, DC)
» Account Specialist, Membership Services - D.C. United (Washington, DC)
» Graphic Designer - D.C. United (Washington, DC)
» Account Executive, Group Sales, Youth Market - D.C. United (Washington, DC)
» Account Executive, Premium Sales - D.C. United (Washington, DC)
» Account Executive, Membership Sales - D.C. United (Washington, DC)
» Account Manager, Business Development - FC Dallas (Frisco, TX)
» FC Dallas Foundation 50/50 Raffle Sales Associate - FC Dallas (Frisco, TX)
» Ticket Sales Representative, New Membership Sales - FC Dallas, Major League Soccer (Frisco, Tx)
» Partnership Marketing Coordinator - FC Dallas, Toyota Stadium (Frisco, TX)
» Sr. Multimedia Coordinator - FC Dallas, Toyota Stadium (Frisco, TX)
» Ticket Sales Representative, Group Sales - FC Dallas, Toyota Stadium (Frisco, TX)
» Camp & Clinic Coach - Southern California - LA Galaxy (Carson, CA)
» Part Time Sales and Service Associate - LA Galaxy (Carson, CA)
» Amateur Soccer Account Executive - LA Galaxy (Carson, CA)
» Part Time - Sales Associate, Amateur Soccer - LA Galaxy (Carson, CA)
» Account Manager, Partnership Development - Los Angeles Football Club (Los Angeles, CA)
» Manager, Membership Services - Los Angeles Football Club (Los Angeles, CA)
» Digital Analyst - Los Angeles Football Club (Los Angeles, CA)
» Director, Brand and Community - Los Angeles Football Club (Los Angeles, CA)
» Sales Trainee - Session XXVI - Major League Soccer (MLS) National Sales Center (Minneapolis, MN)
» Sales Trainee - Session XXV - Major League Soccer (MLS) National Sales Center (Minneapolis, MN)
» New Business Development Representative - Minnesota United FC (Golden Valley, MN)
» Database Assistant - Minnesota United FC (Golden Valley, MN)
» Event Lead - Minnesota United FC (Golden Valley, MN)
» Brand Ambassador - Minnesota United FC (Golden Valley, MN)
» Account Executive - Package Sales - New England Revolution (Foxborough, MA)
» Program Administrator (Temporary) - New York City FC (New York, NY)
» Premium Sales Manager - New York City FC (New York, NY)
» Account Executive - New York City FC (New York, NY)
» Box Office Rep - New York Red Bulls (Harrison, NJ)
» Inside Sales Consultant-Part-time - New York Red Bulls (Harrison, NJ)
» Member Services Representative – LionNation - Orlando City Soccer Club (Orlando, FL)
» Account Executive - Orlando City Soccer Club (Orlando, FL)
» Account Executive, Group Sales - Orlando City Soccer Club (Orlando, FL)
» Game Day - 5050 Raffle Ticket Seller - Philadelphia Union (Chester, PA)
» Inside Sales Representative - Philadelphia Union (Chester, PA)
» Director of Events and Promotions - Portland Timbers (Portland, OR)
» Member Services Coordinator - Portland Timbers (Portland, OR)
» Seasonal-Box Office Ticket Seller - Portland Timbers (Portland, OR)
» Inside Sales Representative-Ticket Sales - Portland Timbers (Portland, OR)
» Director, Digital Marketing - San Jose Earthquakes (San Jose, CA)
» Group Sales Representative (Group Experience Consultant) - Seattle Sounders FC (Seattle, WA)
» Ticket Sales Representative (New Membership Consultant) - Seattle Sounders FC (Seattle, WA)
» Account Manager, Corporate Partnerships - Seattle Sounders FC (Seattle, WA)
» Digital Media Manager - Seattle Sounders FC (Seattle, WA)
» Director, Youth Programs - Sporting Kansas City (Kansas City, MO)
» Coordinator, Youth Soccer - Sporting Kansas City (Kansas City, MO)


Sales & Marketing: Ticket Operations
Box Office Ticket Seller - BBVA Compass Stadium (Houston, TX)

Box Office Ticket Seller

Responsible for providing excellent guest service at all BBVA Compass Stadium events while selling and distributing tickets on the day of the event.

Duties include, but are not limited to the following:

  • Selling walk up tickets
  • Distributing Will Call tickets
  • Cash handling and reconciliation
  • General customer service
  • Provide stadium information and directions
  • Assist with problems/issues

Minimum Requirements:

  • High School diploma or equivalent required
  • Must to have at least one (1) year prior ticket selling/customer service experience, preferably in a sports/entertainment venue environment.
  • Must be available to work evenings, weekends, and holidays
  • Strong interpersonal and communication skills
  • Must be able to work in a fast paced environment
  • Must show commitment and willingness to provide excellent customer service
  • Must maintain a neat, clean, and well-groomed appearance per the Forever Orange Human Resources Policies and Procedures

Apply for this position      |      Go back job listings


Sales & Marketing: Event Operations/Management
Manager, Marketing and Special Events - Bethlehem Steel FC (USL Affiliate of Philadelphia Union) (Bethlehem, PA)

The Manager, Marketing and Special Events will be responsible for the day to day marketing, brand development, fan development, research and game presentation for Bethlehem Steel FC. This position will be charged with planning, implementing and overseeing the execution of a strategic plan in the areas of consumer marketing, advertising campaigns, brand marketing, promotions, game entertainment, event marketing, fan development and youth marketing as well as research and e-marketing initiatives for Bethlehem Steel FC.

Marketing and Special Events

  • Assist with planning and executing annual branding and marketing campaign
  • Work alongside Philadelphia Union design team for all BSFC design requests
  • Manage Mobile Marketing Tour appearances and logistics
    • Coordinate appearance schedule
      • Work with Ticket Sales and Fan Services on fulfilling requests
      • Work with the Partnership Marketing Department to provide sponsor activation opportunities at all events
      • Hire and manage Grassroots Marketing Intern and/or street team to execute events
      • Responsible for on-site management with regards to event evaluation, taking photos and posting via social media
      • Maintain vehicles and inflatables
  • Distribute promotional merchandise
    • Manage ordering of promotional marketing items and track inventory
    • Oversee the planning, creation and production of collateral including giveaways, official game day program, game day giveaways, ticket collateral
  • Plan and execute all special events including but not limited to:
    • Meet the Team
    • Open Tryouts
    • Open Training Days

Game Operations and Game Presentation

  • Manage game day production documents including Game Notes, Timelines, Staff list, Game Day Team Packets and lead Internal and External Operation Meetings
  • Create volunteer protocols and administer the volunteer incentive program
  • Manage stadium game day operations set-up and breakdown
  • Act as USL liaison with stadium personnel for game day procedure
  • Manage and coordinate all aspects of game day presentation elements including but not limited to: 
    • Color Guard
    • Pre, Half and post-game presentations
  • Assist in planning and executing game day initiatives including theme nights and other revenue generators
  • Assist with other front office duties as required

QUALIFICATIONS:

  • Bachelor’s degree preferred 
  • 2-3 years of Professional Sports, Collegiate Sports or Marketing industry experience
  • Aggressive, competitive, and confident individual
  • Ability to lead a team of up to 10 individuals
  • Positive self-starter with strong work ethic and a desire to build a career in professional sports
  • Proven results with execution of small to large scale events
  • Ability to work full time during the week with occasional nights and weekends for events

If selected, you will be required to provide the following clearances:

  • PA Child Abuse History Clearance
  • PA State Police Criminal Records Check
  • An FBI Criminal Background Check

Apply for this position      |      Go back job listings


Sales & Marketing: Client Relations/Customer Service
Season Ticket Services - Account Executive - Chicago Fire Soccer Club (Bridgeview, IL)

Title: Season Ticket Services Senior Account Executive

Reports To: Director of Ticket Sales & Service

Applicants without a Resume & Cover Letter Will NOT be Considered

Responsibilities:

•         Increase retention rates - actively work toward hitting department and individual renewal/sales goal

•         Build strong relationships with defined account portfolio through proactive communication, including seat/suite visits, phone calls, emails, dinners, events and other communication channels, as part of the Season Ticket Holder touchpoint plan

•         Drive add-on season ticket sales, seat upgrades and referral sales from defined account portfolio

•         Focus on an exceptional Fan Experience on match day and work closely with Marketing and Operations to ensure consistent approach between “match day program” and one-on-one interactions with fans

•         Maintain up to date knowledge and effectively and enthusiastically communicate all team happenings, events, member benefits and stadium details that are relevant to defined account portfolio

•         Ensure customer and account data and profile requirements are accurate and complete

•         Acquire knowledge and understanding of products we offer and learn to ask targeted questions             to better understand the Fire fan base in order to offer the best benefits possible

•         Additional responsibilities as assigned by the Senior Manager of Ticket Sales & Services

·         Find & Create ways to always be more efficient in our department

·         File organized notes on all accounts defined to that portfolio.

·         Carry out and find ways to enhance current ideas within department

·         Understanding of Microsoft Dynamic CRM & Archtics Ticketing System

·         Generate revenue through different avenues besides the ones expected from defined description.

Qualifications:

• Bachelor’s degree required
Sales background 
At least two years’ experience of client relationship management or comparable experience
• Excellent interpersonal, communication, customer services and organization skills
• Willingness to learn and take feedback in a fast paced, performance driven environment
• Ability to work flexible hours, including but not limited to evenings, weekends and holidays
• Strong computer proficiency

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 2 years experience in a similar role? If yes, please describe
2. Do you have experience working in the sports industry? If yes, please descirbe
3. Are you willing to work flexible, non-traditional hours if necessary?
4. What is your familiarity with the Chicago Fire Soccer Club?


Apply for this position      |      Go back job listings


Sales & Marketing: Broadcast Production
Matchday Emcee - Chicago Fire Soccer Club (Bridgeview, IL)

Matchday Emcee - Chicago Fire Soccer Club (Bridgeview, IL)

Full/Part:

Part

Category:

Sales & Marketing: Broadcasting

Description

The Game Day Emcee is essential to the gameday experience for all Chicago Fire matches. This position will host a 2-hour pregame festival (called “Fire Fest”). The Emcee is responsible for getting fans excited by engaging them with various games and prizes.

ESSENTIAL DUTIES & RESPONSIBLITIES:

  • Host a 2-hour pregame festival (“Fire Fest”), which include the following: interview and interact with fans before FIRE games; coordinate contests, or other pre-game competitions (e.g., asking questions of fans, awarding prizes); highlighting Corporate Partners in attendance.
  • Demonstrate a passion for being a part of the FIRE organization and for the sport of soccer.
  • Consistently self-evaluate performance in the role and bring new, creative ideas to improve while staying within the framework of his / her character.
  • Other duties and responsibilities as assigned by the Operations Coordinator.

JOB REQUIREMENTS:

  • High School Diploma or GED equivalent.
  • Previous experience as a host/emcee/on-air talent.
  • Must be 21 years of age or older.
  • Have extensive on-camera experience as a host or emcee in various capacities.
  • Possess a great voice that commands attention and delivers assigned messages with impact.
  • Commit to ALL FIRE home games and maintain a flexible schedule throughout the season for events associated with the team and its partners.
  • Physical ability to move self and equipment around Fire Fest to meet activation obligations.
  • Possess the intelligence necessary to comprehend scripts and adapt quickly to changes.
  • Possess a personality that engages and promotes interaction with fans.
  • Comfort performing in front of large crowds.
  • Strong time management and communication skills.
  • Must be able to take direction along with constructive criticism.
  • Competent knowledge of soccer and the FIRE organization.

Physical/Environmental Requirements:Job requires employee to function in a highly active and heavily crowded outdoor professional sports venue. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Applicants must submit:

  • Resume
  • Cover Letter
  • Sample of work as video or YouTube link posted as answer to Job Question 3

Note: When you apply for this job online, you will be required to answer the following questions:

1. 1.Do you live in the Chicagoland / Northwest Indiana area?
2. 2. Are you able to commit to ALL Chicago Fire home games in 2017 and maintain a flexible schedule throughout the season for events associated with the team and its partners? (see full schedule here: http://www.chicago-fire.com/schedule)
3. 3. Please paste your work as a video or YouTube link in this response


Apply for this position      |      Go back job listings


Sales & Marketing: Client Relations/Customer Service
Events & Operations Coordinator - Chicago Fire Rec Soccer - Chicago Fire Soccer Club (Chicago, IL)

Chicago Fire Rec Soccer (CFRS) is looking for a hard working individual who dreams of working in Sports.

CFRS runs recreational soccer leagues for Chicago-area adults. Teams play at The PrivateBank Fire Pitch - the premier soccer facility in Chicago.

CFRS is looking for driven young professionals. If that sounds like you, please apply!

Instructions for candidates:

  • Research Chicago Fire Rec Soccer
  • Send cover letter to Sam (CFRS Manager) - stating why you think you'd be a good fit - ssmall@chicago-fire.com. See questions below - please include answers to those questions in your cover letter. Thank you!
  • Attach your resume

Responsibilities:

  • Running adult rec soccer leagues and pickup games; including customer service, recording scores, checking in players, taking payments, managing referees, and more
  • Actively selling, promoting and representing all CFRS products and services
  • Events - assist with trips to Fire games and team parties
  • You will have substantial interaction with customers, Fire employees, and Fire fans - we expect a high level of professionalism and customer service
  • This position may be required to assist other departments with various projects. Interaction with other Chicago Fire Soccer Club departments is encouraged

Qualifications:

The individual should possess the following knowledge, skills and abilities:

  • Ability to read, listen and communicate effectively in English, both verbally and in writing.
  • Computer savvy with ability to work effectively in all Microsoft Office applications, including PowerPoint, Word, and Excel.
  • Goal-oriented, ambitious, honest individuals sought with strong work ethic, dedication and strong desire to learn about the sports industry.

Position Pay: $10.50/Hour

Note: When you apply for this job online, you will be required to answer the following questions:

1. Loving soccer is a must. Tell us about your love for the sport?
2. What specifically interests you about this position?
3. What is your availability and when can you start?


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Outside Sales Representative - Part-Time - Chicago Fire Soccer Club (Bridgeview, IL)

Please Note:  This is a Part-Time Position, $10.50/hour + Commission

Reports to:  Manager of Outside Sales

 Description:  The Chicago Fire Soccer Club is seeking an Outside Sales Representative. The Chicago Fire is seeking energetic, outgoing, and soccer-passionate individuals to represent the club at home game and events throughout the Chicagoland community. These candidates will be an integral part of all grassroots sales efforts via brand building and driving ticket sales throughout the Chicagoland area. This part-time, paid position aims to provide those seeking future sports employment with excellent resume-building grassroots sales, marketing, and events experience with a professional team.

 Responsibilities (include, but not limited to):

  • Represent the Chicago Fire Soccer Club at soccer and non-soccer related events such as youth soccer tournaments, festivals, picnics and community events throughout the Chicagoland area year round
  • Raise brand awareness and sell tickets at grassroots events
  • Exemplify the core characteristics of a strong sales culture  e.g. strong interpersonal skills, prompt and professional follow-through, openness to new ideas and suggestions, as well as exhibiting constant “Fire” enthusiasm toward internal and external contacts
  • Create and foster a positive sales culture within the sales team, as well as the entire front office
  • Represent the Chicago Fire and its respective partners/sponsors with enthusiasm, energy, pride, passion and professionalism
  • Additional responsibilities as assigned by the Outside Sales Manager

QUALIFICATIONS:

  • Must be at least 18 years of age
  • Ability to respond to any situation quickly and professionally
  • Comfort with public interactions and sharing knowledge of the Chicago Fire
  • Ability to work well on a team
  • Willingness to learn in a fast paced environment
  • Ability to work a minimum of 20 hours monthly which may include evenings, weekends and holidays as needed
  • Strong computer proficiency 
  • Bilingual, Spanish preferred - not required
  • Sales experience, although not required
  • Ability to lift at least 30 pounds at a time
  • Candidates must live in the Chicagoland area or able to relocate
  • Regular access to a car, a clean driving record, proof of auto insurance and a valid driver’s license
  • Ability to communicate with internal and external staff in addition to clients in a respectable, professional and enthusiastic manner.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a flexible schedule with the ability to work a mix of weekdays, weekends, and holidays?
2. Are you bilingual? If yes, please list language(s)
3. What sales experiences do you have that uniquely qualifies you for this role?


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Group Ticket Sales Representative - Chicago Fire Soccer Club (Bridgeview, IL)

Job Responsibilities:

  • Aggressively prospect new group sales opportunities, by conducting research 
  • Build strong relationships with assigned account base through proactive communication, including seat visits, phone calls, emails meetings and other communication channels
  • Participate in a weekly minimum of 5 outside/inside appointments per week in addition to a minimum of 50 outbound sales calls each day with the goal of maximizing all ticket revenue, with a focus on group ticket sales
  • Meet or exceed quarterly sales goals and weekly activity requirements
  • Work assigned sales, promotional and team events for the purpose of developing new prospects and referral opportunities during games and outside normal business hours
  • Identify business opportunities by establishing professional and personal networks, proactively soliciting and following-up on any sales leads and representing the Chicago Fire Soccer Club at assigned functions
  • Service and renew existing group sales accounts
  • Collaborate with team members in developing new group sales programs and enhancing existing programs
  • Support a positive sales culture within the Fire sales team, as well as the entire front office
  • Other duties as assigned by the Manager of Group Sales

Qualifications:

  • Bachelor’s degree required
  • Previous Group Ticket Sales experience preferred
  • Excellent interpersonal and communication skills
  • Willingness to learn in a fast paced environment
  • Bi-lingual speaker preferred
  • Ability to work flexible hours, including but not limited to evenings, weekends and holidays
  • Familiarity with Archtics and Microsoft Dynamics CRM preferred
  • Applications without a cover letter will NOT be considered. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have Ticket Sales experience? Y/N Please Explain:
2. Do you have experience working in the sports industry? Y/N
3. Do you have history with the sport of Soccer? Y/N
4. Are you comfortable with working non-traditional hours, nights and weekends? Y/N


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Manager of Inside Sales - Columbus Crew SC (Columbus, OH)

Columbus Crew SC Overview

Columbus Crew SC (Soccer Club) is the first club in Major League Soccer and in 2015, Crew SC was crowned MLS Eastern Conference Champions in the organization’s 20th season. Owned and operated by Precourt Sports Ventures (PSV), it won its first MLS Cup championship in 2008 and also won the 2002 Lamar Hunt U.S. Open Cup as well as MLS Supporters’ Shield titles in 2004, 2008 and 2009. The 2017 campaign is the Black & Gold’s 19th season at historic MAPFRE Stadium -- the first soccer-specific stadium in the United States – where the club set single-season sellout records and hosted the 2015 MLS Cup. The club was purchased by PSV on July 29, 2013 as part of the privately held investment and management firm’s sports and entertainment business enterprise.

Description

Columbus Crew SC is seeking a Sales Manager with an ability to create a culture of driving new season memberships and generating revenue with a passion for growing careers. This position is responsible for training and developing members of the inside sales staff with an emphasis on generating revenue through full season equivalents.

The ideal candidate will be a highly-motivated, competitive, experienced sales professional who is career driven and has leadership qualities. The candidate must also cultivate an environment in which opportunities are created for their staff to succeed. The position is based in Columbus, Ohio and reports to the Senior Manager, Ticket Sales.

Essential Duties & Responsibilities

  • Manage and mentor the Inside Sales staff, including being a resource for training and continued development of the staff.
  • Responsible for driving new memberships and revenue for the organization.
  • Conduct weekly sales trainings for Inside Sales department.
  • Responsible for recruiting staff for Inside Sales departments, including working closely with Sr. Sales Management in executing Crew SC Sales Training & Job Forum.
  • Generate and manage the distribution of leads utilizing CRM system for entire staff.
  • Create and devise campaigns to drive B2B and B2C membership acquisition opportunities.
  • Meet established revenue goals via the inside sales staff.

Required skills, experience & abilities

  • Undergraduate degree required
  • Minimum of 2 year of Sports sales’ experience required
  • Sales Management experience preferred
  • Ability to lead a young sales staff
  • Ability to cultivate sales talents, identify strengths and weakness and provide disciplined approach to business
  • Committed to success of individuals personally and professionally.
  • High level of organization, attention to detail and ability to manage multiple priorities in a dynamic environment while meeting deadlines.
  • High proficiency in written and verbal communication including presentation skills
  • Ability to identify opportunities, develop strategies and determine creative solutions which result in successful revenue generation.
  • Knowledge of Microsoft Word, Excel and PowerPoint. Archtics and Salesforce experience a plus.
  • Ability to work some evenings, weekends and holidays.

Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales Management
Membership Engagement & Benefits Coordinator - D.C. United (Washington, DC)

POSITION SUMMARY:

Under general direction and supervision, this position is responsible for assisting the D.C. United Ticket Sales & Service Departments to provide a best-in-class fan experience.  The position will be an integral part in the development, execution and fulfillment of all membership benefits and events. 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Assists ticket sales & service leadership team will all department events, including planning, budgeting, execution, documentation and follow-up.

  • Coordinates and monitors event timelines and ensure deadlines are met.
  • Collaborates with marketing and digital departments to ensure maximum awareness of events

  • Coordinates event logistics, including registration, attendee tracking, presentation and materials support, decor and pre & post event evaluations.

  • Works with corporate partnership department for the management and upkeep of the D.C. United preview center including coordination of event calendar, ordering F&B/supplies, logistics, vendors, venue booking,

  • Supports the Manager, Group sales to fulfill all group leader benefits.

  • Facilitate consistent communication with group leaders to provide a best-in-class matchday experience.

  • Participates in weekly sales management meeting to gain an understanding of departmental objectives.

  • Handles incoming customer service emails for ticket sales & service department; responding to all e-mails within 24 hours.

  • Participates in other projects, as assigned, to support the sales & service department objectives.
  • Other duties as assigned by the Vice President, Ticket Sales & Service.

 

NONESSENTIAL/SUPPORTIVE SKILLS AND EXPERIENCE:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  • Represent yourself and D.C. United in a positive and professional manner.

  • Assist with matchday responsibilities of sales department.

  • Provide the highest level of customer service to our fans.

  • Participate in weekly sales meetings and training opportunities.

  • Play a crucial role in creating excitement around transitioning into the new stadium, Audi Field.

  • Be a positive influence within our department, our club and our community.

QUALIFICATIONS REQUIRED:

  • Bachelor’s degree in business administration, marketing or sport management or some other related field.

  • Excellent communication skills, both written and verbal.

  • Strong customer service skills.

  • Availability to work non-traditional hours, including but not limited to evenings, weekends and holidays.

  • Experience in Event Management or Coordination is an asset.
  • Must demonstrate impeccable attention to detail.
  • Ability to build relationships, work and contribute in a fast-paced team environment and deliver excellence in client service with tight timelines.

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, otherwise note that we have normal working conditions with the absence of disagreeable elements.

 

        •      Must be able to use a computer

        •      Must be able to write, type and use phone system

PERFORMANCE STANDARDS:

        •      Annual performance appraisal will be conducted at the conclusion of the calendar year

        •      Supervisor and Employee will establish annual goals


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales Management
Account Specialist, Membership Services - D.C. United (Washington, DC)

POSITION SUMMARY:

The Account Specialist, Membership Services is a motivated and passionate individual looking to continue a career in sport sales by managing a group of D.C. United Full Season Members. The executive has a strong work ethic, is driven by meeting and exceeding revenue goals, and has prior ticket sales experience. Essential relationships will be derived from making outbound phone calls and incorporating social selling techniques to schedule face to face appointments at our state-of-the-art sales preview center.   

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Manage a book of business of Full season accounts (not to exceed 700 accounts per team member)

  • Develop and maintain positive personal relationships with D.C. United Season Ticket Members via out-bound calls, out-of-office face to face appointments, personalized letters and emails
  • Continuously network with leaders in the sports industry to identify new best practices for membership touchpoints
  • Meet and exceed monthly touch point goal with accounts to ensure that premium service is achieved to members
  • Respond to all inbound member communication within 24 hours in a thorough and courteous manner
  • Develop Mini Membership events to create unique and creative ways to get face to face with members
  • Handle day to day operation of members, including but not limited to: making phone calls to current members, exchanging tickets, problem resolution
  • Attend all membership events as part of the touch point plan
  • Have a strong understanding of group theme nights
  • Play a crucial role in creating excitement around transitioning into the new stadium. Audi Field
  • Meet and exceed assigned quarterly and annual sales revenue goals through full season renewals, up-selling, & cross selling
  • Maintain up-to-date knowledge and effectively and enthusiastically communicates all team happenings, events, season ticket holder benefits and stadium details
  • Provide timely communication with season ticket holders in regard to game date changes, invoices, payment plans, parking, renewal deadlines, and match information
  • Build strong relationships with account base through proactive communication including seat visits, touch points, phone calls, emails and other communication channels.  A minimum of one touch point per month with full season ticket accounts is the expectation

 

NONESSENTIAL/SUPPORTIVE SKILLS AND EXPERIENCE:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  • Represent yourself and D.C. United in a positive and professional manner

  • Act as a role model within and outside the D.C. United organization
  • Assist with game day responsibilities of sales department

  • Manage the matchday day responsibilities of group sales department                             

  • Support staff to provide the highest level of customer service to our fans.

  • Regularly coordinate, develop and lead weekly sales meetings and training sessions.

  • Play a crucial role in creating and maintaining a high level of morale with sales department

  • Be a positive influence within our department, our club and our community

  • Provide the highest level of customer service to our fans.

  • Participate in weekly sales meetings and training opportunities.

  • Play a crucial role in creating excitement around transitioning into the new stadium

  • Be a positive influence within our department, our club and our community

 

 

 

SUCCESS FACTORS/JOB COMPETENCIES:

  • Adhere to D.C. United organization policies and procedures
  • Demonstrate flexible and efficient time management skills with the ability to prioritize workload
  • Strong attention to detail, time management, and organizational skills.

  • Maintain effective and efficient CRM database
  • Motivated self-starter with entrepreneurial leadership tendencies and a positive attitude

  • Willingness to learn in a fast paced environment

  • A passion to continue a career as a sales professional in the sport industry

  • Bilingual (Spanish) language skills a plus but not required

 

 

QUALIFICATIONS REQUIRED:

  • Bachelor’s degree in business administration, marketing or sport management or some other related field

  • Excellent interpersonal and communication skills

  • Availability to work flexible hours, including but not limited to evenings, weekends and holidays

  • Minimum of one year prior sport sales experience industry is preferred

  • Motivated self-starter with a contagiously positive attitude and leadership qualities

  • Relationship focused personality and a proven track record of sales success in the sports industry.

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

       

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, otherwise note that we have normal working conditions with the absence of disagreeable elements.

 

                •      Must be able to use a computer

        •      Must be able to write, type and use phone system


Apply for this position      |      Go back job listings


Sales & Marketing: Graphic Design/Creative Services
Graphic Designer - D.C. United (Washington, DC)

Graphic Designer–D.C. United (Washington, DC)

Summary:

The Graphic Designer will be responsible for creating, modifying and producing team and brand-related graphic projects for D.C. United. This position will ensure that all creative deliverables drive and support the team’s brand strategy to increase the fan base and business achievements as United plans its move to its new stadium – Audi Field – in 2018.

Essential Duties and Responsibilities:

  • Design a variety of projects including but not limited to digital/print/outdoor ads, programs, web/social/TV graphics, tickets sales brochures, promotional items, logos and flyers

  • Design ads, signage, and other materials for corporate sponsors as needed

  • Work with all departments to meet design and print needs such as flyers, sales materials, community event materials, brochures, etc.

  • Contribute to the creative development of marketing campaigns and materials

  • Bid projects, assist in selecting, and work with commercial printers to ensure projects are printed and delivered in a timely manner

  • Assist with organizing and tracking projects for the department

  • Manage and maintain graphic files including photos, logos and art; distribute as requested

  • Present finalized ideas, designs and concepts to various departments and/or corporate sponsors

  • Maintain and grow knowledge of design and sports industry trends

  • Maintain and update brand guidelines, and ensuring that the club’s brand is used accurately.

  • Other responsibilities as assigned

Requirements:

  • Bachelor’s degree in graphic design or related field

  • 2-3 years of experience in a graphic design role.

  • Fluent in Adobe Creative SuiteSoftware (Photoshop, Illustrator, InDesign, and Lightroom) on a MAC platform. 

  • Portfolio required (showcasing digital & print work)

  • Extremely detail-oriented, thorough and organized

  • Excellent written and oral communication skills

  • Ability to work in a team as well as independently

  • Experience with a brand/brand management and positioning

  • Experience with advertising production and vendor management

  • Demonstrated experience in positions requiring discretion, judgment, tact, and poise

Knowledge, Skills, and Abilities necessary to perform essential functions:

  • Team-oriented and self-motivated:

  • Possess a positive attitude. Be highly creative with the ability to think out of the box

  • Willingness to work flexible hours including game days/nights

  • Must demonstrate an entrepreneurial attitude coupled with the ability to implement programs with a high attention to detail

  • Ability to lead projects to ensure effective and efficient completion

  • Demonstrated ability to prioritize and meet deadlines

  • Strong writing, editing, and proofing skills

Physical/Environmental Requirements:

  • Office: Working conditions are normal for an office environment. Must be available to work after normal work hours and on weekends, and holidays as necessary.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you leagally authorized to work in the United States of America?


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Account Executive, Group Sales, Youth Market - D.C. United (Washington, DC)

POSITION SUMMARY:

The Account Executive, Group Sales is a motivated and passionate individual looking to become a STAR in sport sales by selling group packages as D.C. United get set to move in their new stadium, Audi Field. The position will be focused on maximizing revenue by coordinating large group events, theme nights, and other group sales initiatives within the youth soccer market.  The executive has a strong work ethic, is driven by meeting and exceeding revenue goals, and has prior ticket sales experience. Essential relationships will be derived from making outbound phone calls and incorporating social selling techniques to schedule face to face appointments at our state-of-the-art sales preview center, showcasing our new stadium, Audi Field.   

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Prospect and sell group packages within the local youth soccer market in the DC Metro Area
  • Be the face of D.C. United for your account base; attending monthly board meetings, coaches event, tournaments and other club events.
  • Generate sales leads through previous group leader network, as well as phone, email outreach and a strong emphasis on face-to-face appointments
  • Execute a minimum number of appointments per week with the goal of maximizing group ticket sales
  • Complete the booking process including reservations, invoicing, payment, ticket fulfillment, matchday seat visit and follow up survey
  • Develop strong relationships with group leader network to ensure long-term support of D.C. United
  • Create, build and execute youth soccer programs to maximize the fan experience and maximizing revenue
  • Execute monthly touchpoint with existing group leaders through phone calls, social selling, face to face appointments, and attending youth club events.
  • Play a crucial role in creating excitement around transitioning into the new stadium. Audi Field
  • Search for the next best practice for lead generation within your target market
  • Meet and exceed daily and weekly expectations in regards to outbound activity and appointments
  • Meet and exceed assigned quarterly and annual sales revenue goals
  • Create and develop new business by regularly pitching new prospects through external appointments, and phone prospecting.

 

NONESSENTIAL/SUPPORTIVE SKILLS AND EXPERIENCE:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  • Represent yourself and D.C. United in a positive and professional manner

  • Assist with game day responsibilities of sales department

  • Provide the highest level of customer service to our fans.

  • Participate in weekly sales meetings and training opportunities.

  • Play a crucial role in creating excitement around transitioning into the new stadium

  • Be a positive influence within our department, our club and our community

  • Be innovative!  Bring new ideas to the team on how we can grow our fan base

  • Be a team player to step in and set the example of being a STAR in the sales industry

  • Passion to grow in the sales industry

 

 

SUCCESS FACTORS/JOB COMPETENCIES:

 

  • Process-oriented, highly organized, fast and accurate, able to work well under pressure and meet deadlines.

  • Motivated self-starter with entrepreneurial leadership tendencies and a positive attitude

  • Willingness to learn in a fast paced environment

  • A passion to be a STAR as a sales professional in the sport industry

  • Bilingual (Spanish) language skills a plus but not required

  • Willingness to work outside normal business hours to maintain a strong relationship with the youth soccer market

 

 

QUALIFICATIONS REQUIRED:

  • Bachelor’s degree in business administration, marketing or sport management or some other related field

  • Excellent interpersonal and communication skills

  • Availability to work flexible hours, including but not limited to evenings, weekends and holidays

  • Motivated self-starter with a contagiously positive attitude and leadership qualities

  • A solid understanding of the group sales process is a must

  • Relationship focused personality and a proven track record of selling group tickets in the sports industry.

  • Must have valid Driver’s license and vehicle

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

       

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, otherwise note that we have normal working conditions with the absence of disagreeable elements.

 

                •      Must be able to use a computer

        •      Must be able to write, type and use phone system

PERFORMANCE STANDARDS:

 

                •      Quarterly and Annual performance appraisal will be conducted to review tracking towards revenue goals


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Account Executive, Premium Sales - D.C. United (Washington, DC)

POSITION SUMMARY:

The D.C. United sales team seeks a motivated and passionate individual looking to continue a career in sport sales by selling premium memberships for our new, state-of-the-art $300 million dollar, soccer-specific stadium, Audi Field. An ideal candidate has a strong work ethic, is driven by meeting and exceeding sales objectives, and has prior sales experience selling to the corporate community. Essential relationships will be derived from making outbound phone calls and incorporating social selling techniques to schedule face-to-face appointments at our new preview center.   

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • This position will be focused on prospecting, appointment setting, executing sales presentations in a face to face format, and closing sales with a strong emphasis in the corporate community

  • Prospect and sell new premium memberships for our new stadium, Audi Field

  • Set and conduct out of office sales appointments in addition to hosting appointments in our preview center

  • Build relationships with clients and prospects through creative means including but not limited to: networking events, speaking engagements, one-on-one dinners / lunches, prospect sampling at games, seat visits at games and outside meetings

  • Play a crucial role in creating customer excitement around transitioning into the new stadium

  • Proactively seek new business through referrals and current clients

  • Create and implement new sales strategies to produce new premium leads, referrals and sales

  • Candidate must be willing to work non-traditional hours, weekends, and game days.

  • The candidate will be accountable for certain levels of activity (calls and appointments), appointment goals, and closed sales goals

  • Candidate should possess an optimistic team-first attitude, as well as the competitive desire to be the best

  • The ideal candidate possesses both the personal and professional communication skills to conduct face to face presentations

  • Meet or exceed assigned sales goals

  • Assist with game day responsibilities of sales department

     

    NONESSENTIAL/SUPPORTIVE SKILLS AND EXPERIENCE:

    In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  • Represent yourself and D.C. United in a positive and professional manner

  • Provide the highest level of customer service to our fans.

  • Participate in weekly sales meetings and training opportunities.

  • Play a crucial role in creating excitement around transitioning into the new stadium

  • Be a positive influence within our department, our club and our community

  • Be innovative!  Bring new ideas to the team on how we can grow our fan base

 

 

SUCCESS FACTORS/JOB COMPETENCIES:

 

  • Process-oriented, highly organized, fast and accurate, able to work well under pressure and meet deadlines.

  • Motivated self-starter with entrepreneurial leadership tendencies and a positive attitude

  • Willingness to learn in a fast paced environment

  • A passion to be a STAR as a sales professional in the sport industry

  • Bilingual (Spanish) language skills a plus but not required

  • Willingness to work outside normal business hours to maintain a strong relationship with the youth soccer market

 

 

QUALIFICATIONS REQUIRED:

  • Bachelor’s degree required
  • A passion to grow a career as a sales professional in the sport industry
  • Minimum of 2-3 years of sales experience. Prior experience selling premium inventory in the sport industry is preferred
  • Proven ability to work in a team-oriented environment and effectively influence and communicate with C-Level clients.
  • Excellent interpersonal and communication skills
  • Motivated self-starter with a contagiously positive attitude and leadership qualities
  • Willingness to learn in a fast paced environment
  • Ability to work flexible hours, including but not limited to evenings, weekends and holidays
  • Professional verbal and written communication skills
  • Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint
  • Previous working experience with Microsoft CRM is a plus
  • Candidate must have a strong work ethic and a desire to build a career in professional sports

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

       

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, otherwise note that we have normal working conditions with the absence of disagreeable elements.

 

                •      Must be able to use a computer

        •      Must be able to write, type and use phone system

PERFORMANCE STANDARDS:

 

                •      Quarterly and Annual performance appraisal will be conducted to review tracking towards revenue goals


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Account Executive, Membership Sales - D.C. United (Washington, DC)

POSITION SUMMARY:

The D.C. United sales team seeks a motivated and passionate individual looking to continue a career in sport sales by selling season memberships for our new, state-of-the-art $300 million dollar, soccer-specific stadium, Audi Field. An ideal candidate has a strong work ethic, is driven by meeting and exceeding sales objectives, and has prior ticket sales experience. Essential relationships will be derived from making outbound phone calls and incorporating social selling techniques to schedule face-to-face appointments at our new preview center.   

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Prospect and sell new season memberships for Audi Field and final year at RFK
  • Build relationships through phone calls, social selling, face-to-face appointments, and networking events
  • Play a crucial role in creating customer excitement around transitioning into Audi Field
  • Proactively seek new business through referrals and current clients
  • Create and implement sales strategies to produce new leads, referrals and sales
  • Represent yourself and D.C. United in a positive and professional manner
  • Meet or exceed daily and weekly expectations in regards to outbound activity and appointments
  • Meet or exceed assigned sales goals
  • Assist with game day responsibilities of sales department

 

NONESSENTIAL/SUPPORTIVE SKILLS AND EXPERIENCE:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  • Represent yourself and D.C. United in a positive and professional manner

  • Assist with game day responsibilities of sales department

  • Provide the highest level of customer service to our fans.

  • Participate in weekly sales meetings and training opportunities.

  • Be a positive influence within our department, our club and our community

  • Be innovative!  Bring new ideas to the team on how we can grow our fan base

 

 

SUCCESS FACTORS/JOB COMPETENCIES:

 

  • Process-oriented, highly organized, able to work well under pressure and meet deadlines.

  • Motivated self-starter with entrepreneurial leadership tendencies and a positive attitude

  • Willingness to learn in a fast paced environment

  • A passion to be a STAR as a sales professional in the sport industry

  • Bilingual (Spanish) language skills a plus but not required

  • Willingness to work outside normal business hours to maintain a strong relationship with the youth soccer market

 

 

QUALIFICATIONS REQUIRED:

  • Bachelor’s degree required
  • A passion to grow a career as a sales professional in the sport industry
  • 1-2 years of sales experience. Prior sport sales experience industry is preferred
  • Ability to influence and communicate with C-Level clients
  • Excellent interpersonal and communication skills
  • Motivated self-starter with a contagiously positive attitude and leadership qualities
  • Willingness to learn in a fast paced environment
  • Ability to work flexible hours, including but not limited to evenings, weekends and holidays

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

       

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, otherwise note that we have normal working conditions with the absence of disagreeable elements.

 

                •      Must be able to use a computer

        •      Must be able to write, type and use phone system

PERFORMANCE STANDARDS:

 

                •      Quarterly and Annual performance appraisal will be conducted to review tracking towards revenue goals


Apply for this position      |      Go back job listings


Sales & Marketing: Sales & Marketing Management
Account Manager, Business Development - FC Dallas (Frisco, TX)

The Account Manager, Business Development for FC Dallas leads and drives business development in new or emerging markets by generating revenue, creating business partners and renewing contracts.

The Account Manager works closely with the department Senior Director to influence the sales growth of FC Dallas owned/managed properties, with a direct focus on FC Dallas, Toyota Stadium and Toyota Soccer Center, and the National Soccer Hall of Fame.

Essential Duties:

  • Serve as a Corporate Partnerships revenue generator, focused on creating innovative solutions for next generation FC Dallas partners.
  • Consistently exceed daily call and appointment targets while using traditional and innovative interpersonal communication tactics.
  • Work with Senior Director to preform analysis, research and planning to assure that the objectives and budgets are met for each event property.
  • Responsible for selling complex sponsorship assets that include on-site branding, digital media platforms, traditional media, and experiential space packages to assigned event properties.
  • Identifies and cultivates brands/marketing executives within targeted accounts who make event marketing and media decisions.
  • Plan and execute partnership and sponsorship pitch presentations and proposals to new and existing clients.
  • Successfully addresses client concerns, questions and objections to close sponsorship deals.
  • Negotiate sponsorship assets/deal points. Take ownership of all processes leading up to and finalizing partnership and sponsorship deals.
  • Responsible for keeping sales management apprised of progress toward established revenue goals and of the progress in closing identified prospects. Uses department CRM system to track sales activity and client contact information.
  • Work closely with Event Operations and Partnership Activation Team to ensure successful execution of deal points.
  • Host and Entertain Prospective Clients at specific FC Dallas events.

Required Qualifications:

  • A minimum education level of: BA/BS Degree (4-year) in a related field.
  • 2-4 years of industry-related work experience
  • Strong natural selling skills with proven experience in pitch and strategic positioning.
  • Proven track record of negotiating with the ability to improvise.
  • Must have the ability to network and create relationships while working efficiently in a fast-paced sales environment.
  • Understanding of the presentation and proposal development process
  • Renowned selling record and contacts.
  • Expertise in identifying opportunities, developing strategies and negotiating creative solutions.
  • Exemplary problem-solving, communication and presentation skills.
  • Ability to synergize the efforts of individuals and teams from multiple business units to accomplish the goals of the company.
  • Must have a high degree of poise and professionalism when interacting with internal and external clients
  • Thorough knowledge of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); and ability to learn required business Systems.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have knowledge of Major League Soccer and FC Dallas?
2. Yes/No: I have at least 2-4 years of industry-related work experience?
3. Yes/No: I have previous experience in presentation, proposal and negotiating skills?
4. Yes/No: In the past seven years, have you been convicted of a crime, other than a minor traffic violation? If yes, describe in full below: (will not necessarily exclude you from consideration)


Apply for this position      |      Go back job listings


Sales & Marketing: Promotions
FC Dallas Foundation 50/50 Raffle Sales Associate - FC Dallas (Frisco, TX)

This position will be the driving sales force behind the 50/50 Raffle Program benefiting the FC Dallas Foundation. This seasonal position will start in late March and run through the conclusion of the playoffs for all FC Dallas games.

A 50/50 raffle is a raffle that will take place at all home games of the team in accordance with Texas law, where one lucky winner will receive 50% of the jack pot (after allowable expenses) from that game, while the team foundation and a beneficiary will split the other 50% of the net proceeds.

The ideal candidate will be a punctual, hard-working and enthusiastic salesperson with excellent communications skills. This employee will be responsible for the sale of raffle tickets at each match to help benefit the charities selected by the FC Dallas Foundation as well as the foundation.

Job Duties:

  • Game night selling of raffle tickets to FC Dallas fans within Toyota Stadium in either a stationary kiosk location or as a roaming sales representative.
  • Accepting and accounting for large sums of cash at each match.
  • Communication of the 50/50 raffle rules and procedures clearly to potential customers.
  • Reconciling sales at the end of the match.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am at least 18 years of age?
2. Yes/No: I have previous customer service experience?
3. Yes/No: I have previous cash handling experience?
4. Yes/No: In the last seven years, have you been convicted of a major violation other than a minor traffic violation? If yes, please explain. Will not necessarily exclude you from consideration.
5. Yes/No: I can stand for long periods of time?
6. Yes/No: I can work in outdoor weather conditions to include extreme heat, cold or rain?
7. Yes/No: I can work a varied schedule to include nights, weekends and holidays?


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Ticket Sales Representative, New Membership Sales - FC Dallas, Major League Soccer (Frisco, Tx)

Overview:

The New Membership Sales Representative will be exclusively focused on the objective and responsibility of producing revenue through the sale of season ticket memberships for one of the strongest clubs in Major League Soccer.

Direct functions include prospecting new business opportunities, managing and reporting weekly on your pipeline of prospects, a continual development of new business leads, prospecting and communication with our past season ticket buyers along with a commitment to building  and growing consumer relationships, increasing the affinity of our customers and demonstrating a strong commitment to quality and service.

The individual must demonstrate a high level of energy and possess excellent interpersonal and communication skills, particularly verbal, as well as strong organizational skills.  He/she will be required to make 60+ calls per day, conduct face to face meetings and stadium tours, have an active selling role within the stadium on game days and have a passion for selling professional sports entertainment.  The position requires a minimum of 40+ hours per week, is very goal oriented and includes a base salary, plus 10% sales commissions and other bonus opportunities. 

Responsibilities include, but are not limited to:

  • Meeting or exceeding weekly, monthly and long term sales goals in the areas of new season membership sales

  • Prospecting, qualifying and setting sales appointments at Toyota Stadium

  • Working in harmony with team members and those from other departments within the club

  • Building and fostering beneficial relationships with new business accounts

  • Providing excellent care and quality service to all customers/prospects

  • Working all home matches as a means of prospecting new business opportunities

  • Meeting or exceeding call minimums

  • Assisting management with sales campaigns, events and activities

  • Opportunities to cultivate and sell other full menu and premium products

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No I have sales experience
2. Yes/No I have worked in the Sports and/or Entertainment industry
3. Yes/No I am available to work a flexible schedule to include evenings, weekends, holidays
4. Yes/No In the past seven years, have you been convicted of a crime, other than a minor traffic violation? If yes, describe in full below (will not necessarily exclude you from consideration.)
5. Yes/No I have knowledge of soccer and Major League Soccer


Apply for this position      |      Go back job listings


Sales & Marketing: Sponsorship Services/Activation
Partnership Marketing Coordinator - FC Dallas, Toyota Stadium (Frisco, TX)

The Partnership Marketing Coordinator will activate and manage the FC Dallas Soccer Tour (mobile marketing unit) as well as execute the contractual fulfillment needs of partnership agreements between FC Dallas/Toyota Stadium/Toyota Soccer Center/MoneyGram Soccer Park and its corporate partners, including, but not limited to, MLS games, concerts, player appearances, and special events.  Professionally conduct customer relationship management duties on a daily basis. Assist Partnership Marketing Staff with activations including player appearances, events, clinics and special projects. 

Job Duties:

  • Activate and manage the FC Dallas Soccer Tour (mobile marketing unit) which travels around the DFW metro-plex (approx. 75 activations annually), which includes scheduling events, set-up, execution, staffing, and corporate partner representation
  • Be onsite to work and implement promotions and client entertainment for corporate partner agreements as related to the FC Dallas Soccer Tour, FC Dallas games, concerts, player appearances, special events, etc.
  • Assist Senior Director with all special events, including planning, budgeting, execution, documentation, and follow-up
  • Facilitate consistent communication with corporate partners through all avenues of correspondence to plan accordingly for upcoming marketing efforts and campaigns
  • Review and assure that partner marketing elements are properly implemented at all times
  • Maintain relationships with 3rd party events for FC Dallas Soccer Tour participation and set-up
  • Assist Partnership Marketing Managers with the execution of contractual obligations such as community clinics, player appearances, corporate partner events, etc.
  • Keep proper records and distribute to Partnership Marketing Managers on all account actions, including photographs, CRM/KORE maintenance, affidavits, event summaries and reports
  • Organize, create and assemble event recaps for the Partnership Marketing Managers as it relates to the FC Dallas Soccer Tour, player appearances, events and individual accounts
  • Maintain comprehensive communication with Senior Director of Partnership Marketing and Partnership Marketing Managers

Qualifications:

  • Bachelor’s degree
  • Bilingual a plus
  • Excellent driving record
  • Excellent communication skills, both written and verbal
  • CRM/KORE experience
  • Strong customer service skills
  • Two or more years of experience in Sports Marketing
  • Ability to work a flexible schedule to include nights, weekends and holidays
  • Ability to lift and carry up to 50 lbs.
  • Ability to stand for long periods of time and walk extended distances
  • Ability to work in outdoor weather conditions to include extreme hot, cold, wet or humid conditions

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have previous experience in the Sports Industry
2. Yes/No: I can work a flexible schedule to include nights, weekends and holidays
3. Yes/No: I have previous experience in event planning, coordinating and client relations
4. Yes/No: I can speak Spanish
5. Yes/No: I have CRM experience
6. Yes/No: I have KORE experience
7. Yes/No: In the last seven years, have you been convicted of a crime, other than a minor traffic violation? If yes, describe in full (will not necessarily exclude you from consideration)


Apply for this position      |      Go back job listings


Sales & Marketing: Broadcast Production
Sr. Multimedia Coordinator - FC Dallas, Toyota Stadium (Frisco, TX)

The Senior Multimedia Coordinator will assist the Marketing Team in the creation of best-in-class content for FC Dallas, new US Soccer Hall Of Fame coming to Toyota Stadium, concerts and events put on by Toyota Stadium, Toyota Soccer Complex and MoneyGram Park properties. This position is responsible for supporting and helping shape our video development in a variety of advertising projects (both traditional and non-traditional media) and will assist in producing all multimedia projects for FC Dallas gameday (ex. Highlight videos, hype videos, player interactive videos, etc.) working closely with the FC Dallas Event Presentation/Marketing Team. This position will also be responsible for capturing and producing videos for other internal FC Dallas departments, including but not limited to: Partnership Marketing, Business Development, Ticket Sales, FC Dallas Pro Team and FC Dallas Youth/Academy Systems.

  • Conceptualize, capture and execute multimedia projects for online, broadcast, social media, game/in-stadium presentation and more. Work with team stakeholders to design and launch new video features, including editorial, commercial/promotional and competition.
  • Support the production of all visual/video content of FC Dallas' suite of digital properties, including FCDallas.com, ToyotaStadiumDallas.com, FCDallasYouth.com and applicable social media channels: YouTube, Instagram, Twitter, Facebook Video/Live
  • Understand brand and the importance of brand standards, and be able to apply such standards to all formats when necessary.
  • Manage multiple projects from concept through completion, ensuring quality control.
  • Have pulse on current video/social/multimedia trends in Dallas-Fort Worth market, nationally and globally
  • Have ability to film and edit projects quickly while maintaining all FC Dallas internal brand standards

SKILLS AND REQUIREMENTS

  • Bachelor’s Degree in Video Production, Communications or equivalent experience.
  • 2 - 4 years video production experience with preference given to those with experience in sports settings
  • Accessible online portfolio MANDATORY.
  • Exceptional filming and editing skills. 
  • Proficient in Adobe Creative Suite, including Premiere, After Effects, Audition, Photoshop and Illustrator.
  • Exceptional Time Management and Organizational Skills
  • Creative approach to problem solving
  • Effective communication skills, both written and oral
  • Strong interpersonal skills and ability to promote and sell concept.
  • Ability to work as part of a team in a multimedia driven creative environment.
  • Ability to work well with others including senior management.
  • Comfort in-front of camera a plus
  • Ability to lift/carry 6-25 lbs.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have 2-4 years video production experience?
2. Yes/No: I have an accessible online portfolio included on my resume or cover letter?
3. Yes/No: I am proficient in Adobe Creative Studio?
4. Yes/No: I have previous experience in the sports industry?
5. Yes/No: I am knowledgeable of Soccer/FC DALLAS/MLS
6. Yes/No: I can work a flexible schedule to include nights, weekends and holidays?
7. Yes/No: In the last seven years, have you been convicted of a major crime other than a minor traffic violation? If yes, please explain. (Will not necessarily disqualify you for a position)
8. Please provide the link to your online portfolio.


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Ticket Sales Representative, Group Sales - FC Dallas, Toyota Stadium (Frisco, TX)

Overview:

The Group Sales Representative will be exclusively focused on the objective and responsibility of producing revenue through the sale of group tickets and group events for one of the strongest clubs in Major League Soccer.

Direct functions include prospecting new business opportunities, managing and reporting weekly on your pipeline of prospects, a continual development of new business leads, prospecting and communication with our past group customers along with a commitment to building  and growing consumer relationships, increasing the affinity of our customers and demonstrating a strong commitment to quality and service.

The individual must demonstrate a high level of energy and possess excellent interpersonal and communication skills, particularly verbal, as well as strong organizational skills.  He/she will be required to make 70-80+ calls per day, conduct face to face meetings and stadium tours, have an active selling role within the stadium on game days and have a passion for selling professional sports entertainment.  The position requires a minimum of 40+ hours per week, is very goal oriented and includes a base salary, plus 10% sales commissions and other bonus opportunities. 

Responsibilities include, but are not limited to:

·         Meeting or exceeding weekly, monthly and/or long term sales goals in the areas of group ticket sales

·         Prospecting, qualifying and setting sales appointments at Toyota Stadium

·         Working in harmony with team members and those from other departments within the club

·         Building and fostering beneficial relationships with new business accounts

·         Providing excellent care and quality service to all customers/prospects

·         Working all home matches as a means of servicing clients and prospecting for new business opportunities

·         Meeting or exceeding call minimums

·         Assisting management with sales campaigns, events and activities

·         Opportunities to cultivate and sell other full menu and premium products

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have 1-3 years sales experience
2. Yes/No: I can work a flexible schedule to include nights, weekends and holidays?
3. Yes/No: In the last seven years, have you been convicted of a major crime other than a minor traffic violation? If yes, please explain. (Will not necessarily disqualify you for a position)


Apply for this position      |      Go back job listings


Sales & Marketing: Promotions
Camp & Clinic Coach - Southern California - LA Galaxy (Carson, CA)

LOCAL APPLICATIONS ONLY

Job Description: Camp Coach - Galaxy

POSITION PURPOSE:
This position is a part-time Camp Coach. The Galaxy Camp Coach position is an interactive group that attends and host camp and clinics for the LA Galaxy. The LA Galaxy is recruiting experienced and well organized coaches with a passion for developing youth soccer player’s within our Camps and Clinics programs. We are looking for coaches who are professional, reliable and capable of thinking on their feet quickly to adapt to any environment.

EXAMPLES OF DUTIES:
-       Coaching players within the u6 to u18 age range

-       Set-up and breakdown of equipment and clinic needs

-       Play an essential leader role as a camp coach to participants

-       Interact with participants, coaches and parents of participants as necessary

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITYs
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

-       Knowledge of the game of soccer

-       Applicants should be patient, friendly and personable

-       Enthusiastic, fun and interacts well with the public

-       Must be able to work weekends and some weekdays

-       Job is part-time/hourly (around 10-20hrs a week)

-       Coaching experience a plus, but not required

QUALIFICATION STANDARDS

Education :
Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities. High school diploma preferred.

Experience:
Coaching experience a plus, but not required


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Operations
Part Time Sales and Service Associate - LA Galaxy (Carson, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

The Sales and Service Associate will assist the Sales Coordinators, sales, and service team with general sales and service activities in support of overall fan satisfaction during the season.

This position will focus on game-day events as well as activities outside of game-day including but not limited to office hours and youth soccer events/registrations.

ESSENTIAL DUTIES:

Game-day Duties – Assist in the overall game presentation and execution of all LA Galaxy home games that includes:

  • Set up game-day fan experiences
  • Answer any fan questions
  • Direct/escort visitors on game day

Assist with player appearances and other activities before, during and after LA Galaxy home games

In-office – Assist the LA Galaxy Sales and Service teams on project fulfillment which includes:

  • Sales activities that include seasonal package sales (following training by and under supervision of veteran sales executives)
  • Research and creation of lead lists for group outings
  • Courtesy calls to customers
  • Log fan feedback and perform other data entry/cleanup
  • Assist full-time staff with fan mailings and communications
  • Develop content for website and other electronic and hard-copy communications

Off-site – Travel to off-site locations an perform essential duties in the community which can include:

  • Represent the LA Galaxy brand for public appearances
  • Lead or assist Galaxy staff with execution of clinics, player appearances, youth soccer registrations and other events in the community
  •  And other duties as required.

REQUIRED QUALIFICATIONS

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Regular attendance at all LA Galaxy home games
  • Excellent verbal and written communications
  • Proactive and have the ability to work independently without the need for supervision
  • Proficiency in Microsoft Office/Outlook, Word, Excel
  • Ability to manage multiple tasks
  • Enthusiasm for or experience in professional sports sales
  • Familiarity with basic tenets of customer service
  • Thoroughness and attention to detail
  • Ability to interact professionally with fans
  • Comfort working alone or in teams
  • Tolerance for stress
  • Ability to handle minor lifting (up to 25 pounds)

Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Amateur Soccer Account Executive - LA Galaxy (Carson, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

POSITION PURPOSE:
The team is seeking a professional, passionate, hard-working and dedicated sales person with the self-motivation and desire to start a solid career in the sports industry. The primary focus will be on selling LA Galaxy group tickets and amateur soccer programming. This individual will also have the ability to sell LA Galaxy season tickets, mini plans, and other packages. Account Executives are provided with some leads, but are also responsible for seeking new business, through web research, networking mixers, client referrals, cold-calling, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Generate new group sales by targeting and developing relationships primarily with youth soccer organizations, as well as businesses, universities, church groups, youth groups, after school programs, alumni organizations, fan groups, and other community groups.

  • Attend youth soccer tournaments, board meetings, coach meetings, team parent meetings and other out of the office youth soccer meetings as required
  • Make sales calls from category lists to area organizations and follow-up as necessary.
  • Responsible for servicing, renewing, up-selling, and cross-selling current group accounts.
  • Proficient in all LA Galaxy packages including full season seats, partial plans, luxury seating, kicks for kids, and other special events.
  • Full participation in extensive inbound/outbound call campaigns including meeting large new outbound call requirements.
  • Maintain a minimum daily average of 40 outbound calls – volume maybe increased or decreased based upon the time of year and needs of the organization.
  • Generate maximum revenue using all sales methods including face-to-face appointments, stadium tours, territory prospecting, and networking.
  • Meet or exceed weekly, monthly, and annual sales goals and activity requirements.
  • Service all clients in accordance with ticket sales department service guidelines.
  • Perform “game day” responsibilities, including entertaining clients and prospects, working ticket sales booths, and fulfillment of large group event partnerships.
  • Attend team, community, and other events for purpose of maximizing sales opportunities
  • Assist with creative development for production of sales materials including flyers, brochures, and other support material.
  • Coordinate with other departments to organize events that generate group ticket sales.
  • Recording and reporting of sales functions to supervisor(s).
  • Other duties as assigned by Senior Manager of Ticket Sales and Manager of Amateur Soccer and Fan Development.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Highly motivated, naturally aggressive, with a positive attitude.
  • Sales experience preferred, sports sales experience a plus.
  • Exemplary self-discipline, professionalism, pride and work ethic.
  • Outstanding listening, written, and verbal communication skills.
  • Committed to personal integrity and team oriented.
  • Detail oriented with ability to multi-task effectively and with a sense of urgency, sometimes under a high level of stress.
  • Excellent organizational and time management skills.
  • Creativity and ability to see ideas through to successful execution.
  • Enthusiasm for and/or experience in professional sports sales and/or service.
  • Thoroughness and attention to detail.
  • Flexible hours required: working evenings/nights, weekends and holidays.

QUALIFICATIONS, EDUCATION, FORMAL TRAINING, AND EXPERIENCE

  • Bachelors degree in communications, sports, business, marketing or related field preferred.
  • Experience and training in Ticketmaster, Archtics, Microsoft CRM, or other Customer Relations Management system preferred.
  • High proficiency in Microsoft Word, Microsoft Excel, Internet use, and other basic computer usage.
  • Familiarity with basic tenets of sales and customer service, sports industry specific a plus.
  • Bilingual in English and Spanish a plus.
  • Licenses or certificates – none specifically required.
  • Grooming – employee must maintain a neat, clean and well-groomed appearance. Good hygiene & professional appearance required. Business casual attire in office and during events. Employees may be required to wear LA Galaxy attire (to be provided) when representing the Galaxy in public.

Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Part Time - Sales Associate, Amateur Soccer - LA Galaxy (Carson, CA)

LA Galaxy Amateur Soccer Sales Associates will help nurture relationships with the soccer community. They are responsible for supporting the Amateur Soccer Sales team by generating new fan relationships and maximizing current business by attending events in greater Los Angeles and calling prospective clients.

Ultimately each Amateur Soccer Sales Associate will be responsible for increasing the Amateur Soccer ticket sales portfolio by providing our fans with a level of service that is of the highest standard. By generating new relationships in the community, we are supporting the growth of soccer in Southern California, providing soccer organizations, teams, and families with opportunities to interact with Galaxy players and staff and a second-to-none experience at LA Galaxy games.

Amateur soccer sales associates will be trained in all aspects of ticket sales and service. Associates will have a monthly goals based around events, outbound calls, and ticket sales revenue generation.

Essestial Duties: 

  • Attend events in local soccer community that include registrations, coach and team parent meetings, practice days, opening days, tournaments, etc. Each event is an opportunity to sell tickets, capture data as well as build relationship with the local soccer community.
  • Take part in ticket sales and service training to become proficient at making outbound calls as well as attending events
  • Provide updates from weekly events that include leads, sales progress, and event notes
  • Utilize Customer Retention Management system to track and report progress of relationships with all clients
  • Take part in department-wide outbound call campaigns

Required Qualifications (Job Knowledge, Skills, and Education):

  1. A minimum education level of:  High School Diploma or its equivalency (Bachelor of Arts/Sciences Degree Preferred)
  2. 1 - 2 years of related work experience
  3. A desire to help set the standard for client experience and retention departments in the sports industry
  4. Genuinely excited about providing an outstanding level of customer service
  5. Exemplary self-discipline, professionalism, pride and work ethic
  6. Outstanding listening, written, and verbal communication skills
  7. Team-oriented with a proactive positive attitude
  8. Unquestionable integrity
  9. Willingness to take initiative and ownership of projects
  10. Detail oriented with ability to multi-task effectively and with a sense of urgency, sometimes under a high level of stress
  11. Excellent organizational and time management skills
  12. Proven to be reliable, diligent, self-motivated and dedicated
  13. Ability to reason and problem solve. Define problems, collect data, establish facts, draw valid conclusions, make independent decisions, and exercise independent judgment and discretion
  14. Enthusiasm for and/or experience in professional sports sales and/or service
  15. Thoroughness and attention to detail
  16. Compliance with organizational directives
  17. Flexible hours required: working evenings/nights, weekends and holidays

Apply for this position      |      Go back job listings


Sales & Marketing: Sponsorship Services/Activation
Account Manager, Partnership Development - Los Angeles Football Club (Los Angeles, CA)

Los Angeles Football Club is Major League Soccer’s newest team in Los Angeles, set to debut in 2018. We are developing a world-class, forward-thinking sports organization to bring the fastest growing professional sport in America to one of the largest and most diverse markets in the world.  Our primary initiatives include: designing and building our stadium, developing all facets of our brand, engaging with our community and developing our sporting team and youth programs. We are looking to grow our high-caliber, eclectic team with creative and hard-working individuals who have a passion for sports, entertainment, and many of the lifestyle elements that the beautiful game touches.  

POSITION SUMMARY:

The Account Manager, Partnership Development is responsible for managing a portion of LAFC’s partnership portfolio, all contractually obligated income (COI) of assigned accounts, and overseeing the execution of assigned account assets. In addition, the Account Manager will also be responsible for generating incremental annual organic revenue from within the current partnership portfolio.

ESSENTIAL FUNCTIONS:

  • Serve as the primary liaison between LAFC and assigned accounts to ensure and maintain positive relationship between both parties.
  • Manage all aspects of partnership fulfillment for assigned account.
  • Retain and generate incremental revenue with existing partners.
  • Work with the business development team to manage key category development and platform ideation for new and existing partners.
  • Create and implement innovative platforms and assets that will provide incremental revenue opportunities for LAFC.
  • Work with the business development team to design high level vision decks and interactive practice pitch meetings. 
  • Maintain accurate reporting processes, CRM database, procedures and partner database management.
  • Develop and track revenue retention and organic growth pipeline.
  • Generate mid-year and end-year partnership recaps to exhibit ROI.
  • Create case studies of highly successful activations for reference internally and externally.
  • Provide weekly Manager Report indicating status of all current partner and department administrative action items.

QUALIFICATIONS:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Ability to establish and maintain strong working relationships internally and externally.
  • Desire and ability to seek and secure incremental revenue opportunities with current clients
  • Highly driven self-starter, with the ability to work independently with minimal supervision.
  • Exceptional time management skills with the ability to multitask and execute various projects in a timely manner.
  • Excellent spelling, grammar, proofreading skills, and a strong ability to communicate ideas both orally and in writing.
  • Superb critical thinking ability to effectively and efficiently address and solve internal or external challenges
  • Proficient in all Microsoft Office products, KORE Software, and a myriad of third party research.
  • Meticulous with a keen eye for detail.
  • Ability to maintain high level of confidentiality at all times.  
  • Flexible schedule with the ability to work nights, weekends, and holidays. Must be able to work all home games during the season.

Education:

  • Bachelor’s degree from an accredited College or University required.

Experience:

  • 3-5 years of account management experience, sports industry preferred, but not required; proven track record of managing high spend partnership deals.
  • 2-3 years of sales experience, or history of upselling current clients.

EQUAL EMPLOYMENT OPPORTUNITY:

LAFC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration.  Your employment with LAFC is “at will”, which means that either you or On Goal, LLC may terminate the relationship at any time.

LAFC recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. LAFC may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Applicants for employment in the U.S. must possess work authorization, which does not require partnership by the employer for a visa.


Apply for this position      |      Go back job listings


Sales & Marketing: Membership
Manager, Membership Services - Los Angeles Football Club (Los Angeles, CA)

Los Angeles Football Club is Major League Soccer’s newest team in Los Angeles, set to debut in 2018. We are developing a world-class, forward-thinking sports organization to bring the fastest growing professional sport in America to one of the largest and most diverse markets in the world. Our primary initiatives include: designing and building our stadium, developing all facets of our brand, engaging with our community and developing our sporting team and youth programs. We are looking to grow our high-caliber, diverse team with creative and hard-working individuals who have a passion for sports, entertainment, and many of the lifestyle elements that the beautiful game touches.  

POSITION SUMMARY:

The Manager, Membership Services is responsible for the development, fulfillment, execution and overall service management of Los Angeles Football Club (LAFC) Membership platform; including members, premium suite, loge box, and club seat holders. This position will work closely with the Manager of Membership Sales in the staffing, structure, and implementation of a dedicated campaign to drive retention rates, improve satisfaction, and loyalty levels for LAFC Members. Primary responsibilities are to retain, grow, and acquire business and consumer relationships through collaboration across all departments.

ESSENTIAL FUNCTIONS:

  • Aid in the design, implementation, and execution of LAFC Membership platform and associated campaigns.
  • Recruit, hire, train and develop Premium Service and Membership Service staff in conjunction with the Director of Premium and Manager of Membership Sales with the focus of servicing and renewing all Membership and Premium seating accounts.
  • Monitor, manage and evaluate Premium and Membership Service staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals by providing staff with the appropriate feedback and direction for development.
  • Develop and manage a first-class service program for all LAFC Members and Premium seating ensuring the activation of all benefits and service initiatives.
  • Work with the Manager of Membership Sales to develop touchpoint service model and provide metrics of success for staff
  • Provide daily collection and touch point reports generated from our relevant operating systems
  • Monitor best practices in the areas of Membership engagement
  • Manage the planning of monthly Membership events; timeline, e-marketing campaigns, in-game and external marketing integration, inventory management, and online activation.
  • Develop and implement department business plan, training strategy, scripts, policies and procedures.
  • Develop relationships and execute projects with other departments to include: Creative, CRM, Game Day Operations, Brand & Community and Stadium staff.
  • Responsbile for ensuring all member concerns and complaints are resolved in a timely maaner.

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  • Attend Club sponsored charity events within the local community.
  • Assist with event planning and coordination of sales/services related events.
  • Other tasks and duties as assigned by Manager.

QUALIFICATIONS:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Ability to maintain high level of confidentiality at all times
  • Possess a professional demeanor and has the ability to interact with all levels of the organization and outside contacts
  • Ability to communicate efficiently and effectively – both verbal and written
  • Proficient in Microsoft Office – specifically word, excel, PowerPoint
  • Flexibility – adapts to changes in the work environment, manages challenging demands, and is able to handle frequent changes
  • Organized, can prioritize work activities, uses time efficiently

Education: Bachelor’s degree from an accredited College or University required.

Experience:

  • 3+ years of related customer service experience, preferably in a major arena/stadium or food and beverage setting.
  • Must be able to work nights, weekends, and holidays, as the event calendar requires.
  • Previous experience working with a dynamic ticketing system and CRM platform is a plus.

EQUAL EMPLOYMENT OPPORTUNITY:

LAFC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

LAFC recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. LAFC may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa.


Apply for this position      |      Go back job listings


Sales & Marketing: Market Research
Digital Analyst - Los Angeles Football Club (Los Angeles, CA)

Los Angeles Football Club is Major League Soccer’s newest team in Los Angeles, set to debut in 2018. We are developing a world-class, forward-thinking sports organization to bring the fastest growing professional sport in America to one of the largest and most diverse markets in the world. Our primary initiatives include: designing and building our stadium, developing all facets of our brand, engaging with our community and developing our sporting team and youth programs. We are looking to grow our high-caliber, diverse team with creative and hard-working individuals who have a passion for sports, entertainment, and many of the lifestyle elements that the beautiful game touches.  

POSITION SUMMARY:

The Digital Analyst will provide analytic support for LAFC digital operations. The Digital Analyst will examine digital frameworks (digital, social, mobile, and email) and provide recommendations in concert with LAFC business objectives. The Analyst establishes, tracks, and analyzes digital platform results to provide strategies for continuous improvement. This position will also assist with LAFC email and marketing automation efforts.

ESSENTIAL FUNCTION:

  • Develop holistic analytical tracking strategy for LAFC’s digital platforms.
  • Oversee and drive development of key dashboards and other analytic tools.
  • Evaluate LAFC’s digital platform, interpret results and make recommendations on ways to amplify and optimize its use towards LAFC’s organizational business objectives.
  • Coordinate initiatives for e-marketing campaigns including email newsletters, automated lead-nurturing campaigns, and customer account notifications. 
  • Administer LAFC’s marketing automation platform.
  • Produce regular and ad-hoc presentable reports regarding LAFC’s digital platform.
  • Package and communicate analytical findings and develop presentations for LAFC’s internal teams and LAFC’s stakeholders.
  • Assist with administration and support of Salesforce, including but not limited to maintaining users, validation rules, record types, workflows, fields, reports, dashboards, and other reference data.
  • Implement and support the digital ad sales system for organizational objectives.
  • Work closely with LAFC’s internal teams in long-range and short-range strategic planning, including to communicate changes to digital campaigns, technical issues, delivery issues, and optimization suggestions.
  • Maintain familiarity with email marketing industry best practices and regulations, including CAN-SPAM laws and privacy/permissions practices.
  • Monitor other team, league, and brand performance as need to continue to build best-in-class practices and guidelines.

QUALIFICATIONS:

  • Bachelor’s degree in Math, Statistics, Economics, Business, Marketing or other quantitative discipline.
  • 2-3 years of relevant work experience.
  • Advanced skills in Microsoft Office (Excel, PowerPoint, Word, and Outlook).
  • Experience with digital analytics tools like Google Analytics.
  • Solid working knowledge of digital disciplines including, but not limited to websites, mobile sites/apps, social media, SEO, SEM, banner advertising, e-commerce, email marketing, etc.
  • Strict attention to detail and accuracy in data required.
  • Ability to work fast under pressure of meeting the deadlines of multiple reporting requirements.
  • Ability to handle multiple projects simultaneously.
  • Excellent verbal and written communication skills.
  • Self-motivated, quick-learner with strong analytical, organizational, time-management, and communication skills.

EQUAL EMPLOYMENT OPPORTUNITY:

LAFC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

LAFC recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. LAFC may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Experience with digital analytics tools?


Apply for this position      |      Go back job listings


Sales & Marketing: Consumer Marketing/Brand Management
Director, Brand and Community - Los Angeles Football Club (Los Angeles, CA)

Los Angeles Football Club is Major League Soccer’s newest team in Los Angeles, set to debut in 2018. We are developing a world-class, forward-thinking sports organization to bring the fastest growing professional sport in America to one of the largest and most diverse markets in the world. Our primary initiatives include: designing and building our stadium, developing all facets of our brand, engaging with our community and developing our sporting team and youth programs. We are looking to grow our high-caliber, diverse team with creative and hard-working individuals who have a passion for sports, entertainment, and many of the lifestyle elements that the beautiful game touches.  

POSITION SUMMARY:

LAFC is seeking an experienced, motivated, creative, and results-oriented Director to lead LAFC’s brand experiences, marketing strategies, partnership programming, and grassroots outreach.

ESSENTIAL FUNCTIONS: 

  • Manage the development and execution of marketing campaigns that drive LAFC brand awareness and objectives alongside those of our brand partners to create experiences that are bold, dynamic and impactful.
  • Work collaboratively with agency partners, cross-functional business units, and marketing teams to recommend and lead community built programs with scope and scale.
  • Develop and lead sponsorship programming ideation and execution.
  • Actively participate in sponsorship pitch meetings.
  • Secure, develop, and manage grassroots community marketing partnerships.
  • Lead game day marketing activation planning and execution.
  • Lead marketing plan development and maintain department marketing and asset production calendar.

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Supervisor based upon the particular requirements of the Company.

  • Support content strategy and development.
  • Represent LAFC at local and regional community events.
  • Other duties as assigned.

QUALIFICATIONS:

  • Strong understanding of the ecosystem and landscape of global soccer and MLS.
  • Experience working directly with professional sports leagues, teams and networks on behalf of brands to leverage partnership platforms and build integrated marketing campaigns.
  • Proven ability to plan and successfully manage complex marketing programs, lead cross-functional teams, and work effectively with team members under tight deadlines.
  • Exceptional communication skills – verbal and written.
  • Expertise in program and budget management.
  • Self-starter who is able to identify and solve problems efficiently and effectively.
  • Ability to adapt quickly, works well in new situations, and highly dynamic environment.
  • Experience contributing to goals via strategic campaigns for large, complex organizations.
  • Highly organized and detail oriented.
  • B.A./B.S. required, MBA degree preferred.
  • 8+ years experience in sports marketing or brand management.
  • Bilingual in Spanish is a plus.
  • Must be able to work nights, weekends, and holidays as required.

EQUAL EMPLOYMENT OPPORTUNITY:

LAFC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

LAFC recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. LAFC may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa. ?

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous MLS experience?


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Sales Trainee - Session XXVI - Major League Soccer (MLS) National Sales Center (Minneapolis, MN)

Start Date: September, 2017

The Opportunity: The MLS National Sales Center is seeking positive and passionate individuals to enter an intensive and highly selective two-to-four month sales training program. The National Sales Center is a performance-based program which allows successful NSC Trainees the opportunity to interview for sales positions at MLS Clubs.

Success Rate: The MLS National Sales Center has produced over 215 hires for 24 MLS clubs over 23 sessions.

How NSC Trainees will Succeed: NSC Trainees are put through a world-class sales training process gaining in-depth knowledge of MLS Ticket Sales by working with MLS clubs and partners, selling premium inventory, season tickets, mini plans, and group tickets. Trainees will primarily use phone and email to market and sell packages, but will also have the opportunity to practice face-to-face selling in select instances. Each NSC Trainee is also provided day-to-day mentoring by upper-level MLS executives.

Success throughout Your Career: We believe a solid foundation allows the opportunity for advancement. In the six years of the NSC’s existence, over 30 NSC Alumni have risen in the ranks to move into management roles at various MLS Clubs.

Who is Best for this Position: The best candidates for this position must be driven, positive, and have a PASSION for soccer. Specifically, the best individual will meet all the criteria below:

  • Bachelor’s Degree from an accredited college and commitment to be a soccer sales industry leader
  • Ability to participate in entire two-to-four month curriculum (evening, weekend, and potential holiday hours)
  • Ability to work as a team player
  • Proficient in basic computer software programs
  • Strong organizational and communication skills
  • Excellent customer service skills
  • Willingness to learn
  • Ability to move to Blaine, MN at the National Sports Center for the duration of the program
  • Ability to relocate to an MLS Club immediately following the training session

About this Application: Please include a video elevator pitch in your application stating the following:

  • Your Name
  • Your School
  • Graduation Date
  • Why you are passionate about soccer and sales

Check out John Elliano and Griffin Booth (LA Galaxy)’s elevator pitches:





Click here to find out more about the MLS National Sales Center Experience.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to move to Minneapolis, MN for the entire 2 to 4 month training program (evenings, weekends, and possibly holiday hours)?
2. Yes/No: Are you willing to relocate to an MLS club following the training session?
3. Yes/No: Will you now or in the future require sponsorship to work in the United States?


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Sales Trainee - Session XXV - Major League Soccer (MLS) National Sales Center (Minneapolis, MN)

Start Date: June, 2017

The Opportunity: The MLS National Sales Center is seeking positive and passionate individuals to enter an intensive and highly selective two-to-four month sales training program. The National Sales Center is a performance-based program which allows successful NSC Trainees the opportunity to interview for sales positions at MLS Clubs.

Success Rate: The MLS National Sales Center has produced over 215 hires for 24 MLS clubs over 23 sessions.

How NSC Trainees will Succeed: NSC Trainees are put through a world-class sales training process gaining in-depth knowledge of MLS Ticket Sales by working with MLS clubs and partners, selling premium inventory, season tickets, mini plans, and group tickets. Trainees will primarily use phone and email to market and sell packages, but will also have the opportunity to practice face-to-face selling in select instances. Each NSC Trainee is also provided day-to-day mentoring by upper-level MLS executives.

Success throughout Your Career: We believe a solid foundation allows the opportunity for advancement. In the six years of the NSC’s existence, over 30 NSC Alumni have risen in the ranks to move into management roles at various MLS Clubs.

Who is Best for this Position: The best candidates for this position must be driven, positive, and have a PASSION for soccer. Specifically, the best individual will meet all the criteria below:

  • Bachelor’s Degree from an accredited college and commitment to be a soccer sales industry leader
  • Ability to participate in entire two-to-four month curriculum (evening, weekend, and potential holiday hours)
  • Ability to work as a team player
  • Proficient in basic computer software programs
  • Strong organizational and communication skills
  • Excellent customer service skills
  • Willingness to learn
  • Ability to move to Blaine, MN at the National Sports Center for the duration of the program
  • Ability to relocate to an MLS Club immediately following the training session

About this Application: Please include a video elevator pitch in your application stating the following:

  • Your Name
  • Your School
  • Graduation Date
  • Why you are passionate about soccer and sales

Check out John Elliano and Griffin Booth (LA Galaxy)’s elevator pitches:





Click here to find out more about the MLS National Sales Center Experience.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to move to Minneapolis, MN for the entire 2 to 4 month training program (evenings, weekends, and possibly holiday hours)?
2. Yes/No: Are you willing to relocate to an MLS club following the training session?
3. Yes/No: Will you now or in the future require sponsorship to work in the United States?


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
New Business Development Representative - Minnesota United FC (Golden Valley, MN)

About Us:
Soccer is the global game and the fastest growing sport in the country, and Minnesota United FC (MNUFC) is at the center of growth of the game in the Twin Cities and greater Minnesota. Under new ownership and rebranded at the beginning of the 2013 Season, MNUFC is dedicated to growing professional soccer in Minnesota—2017 marks MNUFC’s inaugural season in Major League Soccer. Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description:
This is a full-time, entry-level position. Your primary focus will be on selling Minnesota United FC season ticket, group packages and hospitality offerings. You will receive dedicated training and you will learn techniques to maximize your verbal and written business communication skills. Prospects are targeted through new business initiatives, networking events and mining our current database via phone calls, emails, and in-person meetings. This position is located in Golden Valley, MN.

Responsibilities:

·         Maximize ticket sales and ticket sales revenue through execution of meetings, sales calls, and networking events

·         Prospecting through web research and personal networks

·         Target businesses to share information about our brand

·         Exemplify the core characteristics of a strong sales culture, including strong interpersonal skills, prompt and professional follow-through, openness to new ideas and suggestions, and constant enthusiasm toward internal and external contacts

·         Communicate effectively and professionally with all internal and external contacts

·         Support a positive sales culture within the sales team, as well as the entire front office.

·         Other duties as assigned by the Senior Director of Ticket Sales

Requirements:

  • Bachelor’s degree in sports administration, business, advertising, or marketing preferred
  • Interest in building a career in sales
  • Excellent verbal and written skills
  • Team player with a positive attitude, self-confidence, professionalism, resourcefulness, integrity, motivation, and a very strong work ethic
  • Sales experience, although not required, is preferred
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Bilingual skills a plus

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's degree from a four-year college or university in related field?
2. Do you have ticket sales experience in a professional sport or university setting?
3. Are you able to work flexible hours, including evenings and weekends?


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Operations
Database Assistant - Minnesota United FC (Golden Valley, MN)

About Us

Soccer is the global game and the fastest growing sport in the country, and Minnesota United FC (MNUFC) is at the center of growth of the game in the Twin Cities and greater Minnesota. MNUFC is dedicated to growing professional soccer in Minnesota—2017 marks MNUFC’s inaugural season in Major League Soccer. Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description

The Database Assistant position is entry level, where the primary focus is assisting the Ticket Operations Manager with managing and growing the sales database, developing and running reports, and ensuring the box office is running smoothly on game days.  This position is highly analytical and technology-based, but requires business development sense and an entrepreneurial spirit as well. 

Responsibilities

·         Create and maintain patron records in CRM system.

·         Assist with managing the sales database.

·         Enter data captured from events, contests, and games into the system.

·         Develop new leads and enter them into the system.

·         Organize, set up, troubleshoot and tear down the box office area and equipment to be ready for game day needs.

·         On game days, assist in the box office, answering questions for patrons, and running the ticketing system.

·         Create and analyze complex sales reports for use by upper management.

Requirements

·         Bachelor’s degree in sports administration, business, or computer science preferred.

·         Technological aptitude; the ability to troubleshoot complex systems and solve reporting problems.

·         Team player with a positive attitude, self-confidence, professionalism, resourcefulness, integrity, motivation, and a very strong work ethic.

·         Excellent verbal and written skills.

·         Very strong Microsoft Excel skills.

Preferred

·         Bilingual (English and Spanish).

·         Paciolan/Spectra systems experience.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's degree from a four-year college or university in related field?
2. Do you have experience relevant to the essential job requirements of this position?
3. Do you have experience with Paciolan/Spectra systems?


Apply for this position      |      Go back job listings


Sales & Marketing: Marketing
Event Lead - Minnesota United FC (Golden Valley, MN)

About Us

Minnesota United is an accessible, resilient, and unifying force bringing the fastest growing sport in the country to fans in Minnesota and across the Twin Cities with innovative style. Building a new home in the heart of two industrious cities, the north is rising – not replicating, but ushering in a new era of soccer in America.

Job Description

Event leads will be responsible for providing consistency and continuity throughout all events so that no matter who, what, why, or where the event or activation is, the MNUFC brand and story we are telling remains clear. Event leads will then bring that vision to life through making sure that both yourself and brand ambassadors are consistent on messaging and interactions with people through conversation and experiences. As an event lead, you will receive a behind-the-scenes look at how to execute large and small events as well as how to engage with fans and people in the Minneapolis/St. Paul area to continue to grow a fan base. This is a part-time position.

Responsibilities

-          Provide reports on equipment updates and brand ambassador interaction

-          Assist with pre and post event preparation and logistics

-          Execute a consistent brand experience by knowing and embodying the MNUFC brand

-          Ensure the MNUFC story is being told energetically and consistently

-          Conduct on-site meetings at activations to information share and ensure preparedness

-          Take photos at activations and events to send to the social media manager

-          Serve as on-site point of contact for questions and guidance

-          Generate excitement through in-person conversations with fans at events and activations

-          Lead the set up and tear down at activations in an effective and organized fashion

-          Write post event recaps within 24 hours following an activation

-          Act as an energetic, highly engaging extension of the MNUFC brand at events and activations

-          Participate in fan engagement at home games

-          Assist with general needs including inventory, organization, and data entry

Requirements

-          21 years of age or older

-          2+ years street team, brand ambassador, activation, or comparable experience

-          Ability to manage an activation and the staff working the activation

-          Access to reliable transportation (not all locations are accessible via public transit)

-          Flexible schedule – most events will be in the evenings during the week and on the weekends

-          Outstanding communication skills including in-person and email

-          An outgoing and energetic personality with ability to maintain a conversation with strangers

-          Focused on attention to detail, taking initiative, and creating a positive working environment 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have more than two years of street team, brand ambassador, activation, or related experience?
2. Are you able to work flexible hours, including evenings and weekends?


Apply for this position      |      Go back job listings


Sales & Marketing: Marketing
Brand Ambassador - Minnesota United FC (Golden Valley, MN)

About Us

Minnesota United is an accessible, resilient, and unifying force bringing the fastest growing sport in the country to fans in Minnesota and across the Twin Cities with innovative style. Building a new home in the heart of two industrious cities, the north is rising – not replicating, but ushering in a new era of soccer in America.

Job Description

Brand Ambassadors will act as the highly energetic and engaging faces of MNUFC. Brand Ambassadors will learn the MNUFC personality, the stories our brand is telling, and the way we as a club are currently telling the story. Brand Ambassadors will then bring that vision to life through consistent messaging and interactions with people through conversation and experiences. As a Brand Ambassador, you will receive a behind-the-scenes look at how to execute large and small events as well as how to engage with fans and people in the Minneapolis/St. Paul area to continue to grow a fan base.This is a part-time position.

Responsibilities

-          Execute a consistent brand experience by knowing and embodying the MNUFC brand -   Tell our story in a consistent and energetic fashion

-          Generate excitement through in-person conversations with fans at events and activations

-          Set up activation footprints the MNUFC way

-          Tear down with effectiveness and organization in mind

-          Write post-event recaps within 24 hours following an activation

-          Act as an energetic, highly engaging extension of the MNUFC brand at events and activations

-          Participate in fan engagement at home games

-          Assist with general needs including inventory, organization, and data entry

Requirements

-          18 years of age or older

-          Access to reliable transportation (not all locations are accessible via public transit)

-          Flexible schedule – most events will be in the evenings during the week and on the weekends

-          Outstanding communication skills including in-person and email

-          An outgoing and energetic personality with ability to maintain a conversation with strangers

-          Focused on attention to detail, taking initiative, and creating a positive working environment

-          Preferred: Bilingual in English and Spanish, Somali, Oromo, Arabic, Korean, Vietnamese, Karen, or Hmong

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to work flexible hours, including evenings and weekends?


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Account Executive - Package Sales - New England Revolution (Foxborough, MA)

Essential Job Responsibilities: 

  • Sell Revolution ticket products to an assigned group of prospective buyers. This position will involve a heavy outbound call effort and follow up
  • Assist in customer service and will be required to work on game days
  • Keep accurate records and perform necessary follow up with customers
  • Process orders by using the Archtics ticketing system/GoldMine CRM

Ideal candidates for this position must possess:

  • High level of self motivation, capable of making high volumes of outbound calls
  • Excellent written and verbal skills with an emphasis on critical listening skills
  • Desire to succeed and improve improve through coaching and mentoring
  • Strong organizational and time management ability
  • Computer literacy with MS Word, Excel, Powerpoint

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have professional ticket sales experience?


Apply for this position      |      Go back job listings


Sales & Marketing: Community Relations
Program Administrator (Temporary) - New York City FC (New York, NY)

JOB TITLE: Program Administrator

DEPARTMENT: City In The Community

REPORTING TO: Director, Community Development

LOCATION: New York, NY

CITY IN THE COMMUNITY FOUNDATION OVERVIEW:

City in the Community Foundation (CITC) mission is to increase access to safe, healthy playing spaces for New York City youth by developing fields in low-income communities and providing coaching and mentorship programs that develop life-skills, physical exercise and healthy eating habits. Programs will work in partnership with New York City public schools and other community based non-profit organizations.

POSITION OVERVIEW:

The Program Administrator will be responsible in carrying out numerous administrative tasks for the City in the Community Foundation. This position will be responsible for scheduling, processing of timesheets, maintaining databases, impact measurement and reporting, coordinating events and fundraising activities. This position will be involved in assisting the coordination of marketing CITC.  

 PRIMARY DUTIES

  • Processing of timesheets, invoices, permitting
  • Event Coordination – support with the organization and execution of community events, trainings, workshops
  • Impact Reporting – collect and manage data and create reports to monitor and evaluate effectiveness of programs
  • Scheduling – liaising with schools, community partners and coaches to schedule programs
  • Monitoring and Evaluation – administer the foundation’s monitoring and evaluation programs through delivery of pre and post surveys, collection of data and preparation of reports
  • Provide general programming and communication support for all CITC initiatives
  • Coordinate 50/50 raffle and fundraising programs
  • Answer all CITC inbound phone calls and email inquiries
  • Prepare routine correspondence, forms, documents, reports, etc.
  • Order and distribute tickets and credentials for CITC guests.
  • Oversee autographed and game used memorabilia inventory.
  • Maintain the CITC master calendar and track deadlines.
  • Other duties as assigned.

REQUIREMENTS/CHARACTERISTICS:

  • Bachelor’s degree preferred
  • Ability to meet deadlines; accomplish work in order of priority; professionally maintain composure and effectiveness under pressure and changing conditions
  • Ability to work flexible hours, including evenings, weekends, and holidays, as necessary
  • Excellent interpersonal, organizational, and written/verbal communication skills
  • Ability to work independently
  • Must be extremely organized with meticulous attention to detail and a skilled multitasker with strong problem solving skills Dependable team player who works collaboratively and cooperatively with staff in a team-oriented environment.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, and Access)
  • A strong interest in soccer and the non-profit sector

Apply for this position      |      Go back job listings


Sales & Marketing: Premium/Suite Sales
Premium Sales Manager - New York City FC (New York, NY)

JOB TITLE: Premium Sales Manager

DEPARTMENT: Ticketing & Fan Services

REPORTING TO: Director, Premium Sales

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. With the support of majority owner City Football Group (owners of Manchester City, Melbourne City and Yokohama F Marinos) as well as minority owner, the New York Yankees, NYCFC will kick off the third season in club history in 2017 at Yankee Stadium.

POSITION OVERVIEW:

This position is responsible for generating revenue through the sale/leasing of Premium Seats and Private Suites for New York City FC.  Inventory will include Suites, Field Level Seats, Club Seats, and Group Hospitality Zones. The ideal candidate must have a strong sales background, an outgoing personality, and be self-motivated.

PRIMARY DUTIES:

  • Responsible for the sale/leasing/servicing and management of Suites, Club Seats, Field Level Seats, Group Hospitality areas and more
  • Work with Senior Management team to create and develop new Premium Seating opportunities
  • Generate leads through prospecting and networking
  • Engage prospects and follow through sales process
  • Actively call on businesses, executives, affluent individuals and other qualified leads
  • Sell multi-game and single game suites at Yankee Stadium
  • Secure multi-year agreements for Private Suite leases at New York City FC’s future soccer specific stadium
  • Provide first class servicing to current Premium Seat and Suite clients, including event responsibilities
  • Maintain a detailed customer database of all clients and prospects. This includes, but is not limited to: Salesforce CRM, ticket operating system, call sheets, referral follow-up, existing client programs, new solicitation and other programs as developed
  • Manage and oversee renewal of existing Premium accounts
  • Establish presence at all New York City FC home games and local events for the purpose of developing new prospects and servicing existing customer base
  • Meet or exceed sales goals assigned by the Vice President, Ticketing & Fan Services & Director, Premium Sales
  • Other duties as assigned

REQUIREMENTS/CHARACTERISTICS:

  • Bachelor’s Degree in Business or relevant field required
  • 2-3 years of successful sales experience with Suites, Sponsorships or other Premium products in the sports and entertainment industry preferred
  • Experience in the New York marketplace preferred
  • Strong work ethic, team-oriented attitude, and enthusiastic about contributing to the success of the organization and department
  • Excellent interpersonal and communication skills
  • Results-oriented demeanor and a strong desire to succeed
  • Excellent knowledge of PC systems including Word, Excel and database-related platforms (Salesforce & Archtics)
  • Creativity and excellent interpersonal skills required.
  • Working knowledge of generally accepted standards of customer service and problem resolution
  • Ability to work flexible hours, including evenings, weekends, and holidays, as necessary

Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Account Executive - New York City FC (New York, NY)

JOB TITLE: Account Executive

DEPARTMENT: Ticketing/Fan & Membership Services

REPORTING TO: Director, Ticket Sales

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. Looking to build on the successes of the 2016 campaign, NYCFC will kick off the third season in club history in 2017 at Yankee Stadium.

POSITION OVERVIEW:
The Account Executive is responsible for the sale of an assortment of New York City Football Club ticket-related products with a strong emphasis on selling Full Season and Partial Plan packages.  Ideal candidate must be an aggressive, experienced sales professional who leads by example, possesses the ability to establish solid business relationships, maintains a professional attitude and maximizes opportunities to increase revenue potential.  

PRIMARY DUTIES:

  • Responsible for, but not limited to, the sales of new Full, Partial and Group ticket packages and Hospitality spaces
  • Meet and exceed established weekly, monthly and annual sales goals
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
  • Generate a pre-determined minimum number of weekly out of office “face-to-face” meetings and calls to create new business opportunities
  • Provide a superior level of customer service to existing and new business clients
  • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
  • Participate and contribute to daily or weekly sales team meetings and training sessions

REQUIREMENTS/CHARACTERISTICS:

  • Minimum of 1 year of Experience in ticket, group, season, suite or sponsorship sales; sports and entertainment industry experience preferred
  • Bachelor’s degree in Sports Management, Business or related field
  • Ability to work flexible hours, including evenings, weekends, and holidays, if necessary
  • Strong work ethic, team-oriented attitude, and enthusiasm about contributing to the success of the department and club
  • Excellent interpersonal and communication skills.
  • Above average knowledge of PC systems including Word, Excel, and database-related platforms
  • Working knowledge of Archtics, PowerPoint and Salesforce preferred
  • Soccer knowledge is preferred, but not required
  • Bilingual (Spanish) speaker a plus, but not required

Apply for this position      |      Go back job listings


Sales & Marketing: Client Relations/Customer Service
Box Office Rep - New York Red Bulls (Harrison, NJ)

COMPANY INFORMATION:

The New York Red Bulls are one of 22 teams in Major League Soccer (MLS). They are one of the ten charter clubs of MLS, having competed in the league since its founding in 1996. They currently play their home matches at Red Bull Arena (RBA) in Harrison, New Jersey. RBA, a state-of-the-art 25,000-seat stadium, is widely regarded as the top soccer-specific stadium in North America. The club is owned by the Austrian beverage company Red Bull for which the team is named. The first team features 2016 MLS Golden Boot Winner Bradley Wright-Phillips, 2015 Goalkeeper of the Year Luis Robles, U.S. international Sacha Kljestan, and several players with USMNT experience.  The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams. 

POSITION SUMMARY:

As a member of the box office staff, you will be the first point of contact with the public in their Red Bull Arena experience. This is a part-time position working event days at Red Bull Arena.

ESSENTIAL FUNCTIONS: (Required to perform the job):

  • Use Archtics Ticketmaster ticketing system, to sell tickets and provide exceptional customer service.
  • Accurately accept and apply payment to relevant orders and distribute proper change.
  • Assist customers at the Box Office Will Call windows and resolve any issues or problems.
  • Assist in management of lines outside of Box Office (answering questions as well as making sure fans are in the correct lines).
  • Answer questions regarding events, tickets, and schedules.
  • Maintain a secure working environment for cash and tickets.
  • Reconcile and balance cash box at end of shift with Box Office supervisor.
  • Other duties as assigned.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Prior cash handling and customer service experience.
  • Experience with ticketing systems preferred (e.g. Ticketmaster Archtics, etc)
  • Candidates must be computer literate and able to maintain a guest friendly, quality service attitude at all times.
  • Display excellent customer service skills and be able to listen and communicate effectively.
  • Proven job reliability, dedication, strong work ethic, and responsibility.
  • Ability to work independently and as a member of the team.
  • Ability to count money and make change accurately.
  • Ability to take and follow instructions.
  • Ability to work evenings, weekends and holidays as required.
  • Bilingual a plus.

EDUCATION:

  • Must have at least a HS diploma or equivalent
  • Due to the cyclical nature of the entertainment industry, the employee may be required to work varying schedules to reflect the business needs of the company.

 Red Bull New York provides comprehensive benefits offerings to all full-time employees. Our benefits include medical and dental insurance, 401(k) plan, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits, and a paid time-off program.

Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Inside Sales Consultant-Part-time - New York Red Bulls (Harrison, NJ)

COMPANY INFORMATION:

The New York Red Bulls are one of 20 teams in Major League Soccer (MLS). They are one of the ten charter clubs of MLS, having competed in the league since its founding in 1996.   They currently play their home matches at Red Bull Arena (RBA) in Harrison, New Jersey. RBA, a state-of-the-art 25,000-seat stadium, is widely regarded as the top soccer-specific stadium in North America. The club is owned by the Austrian beverage company Red Bull for which the team is named. The first team features 2014 MLS Golden Boot Winner Bradley Wright-Phillips, U.S. international Sacha Kljestan, and several players with USMNT experience.  The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams.

 

POSITION PURPOSE:

 

The Inside Sales position is designed for those who are looking to grow their careers in the sports industry. This role provides the training and development plans needed to help set up future leaders & contributors to the club.

ESSENTIAL SALES FUNCTIONS:

 

·         Responsible for the sale of Full and Partial Season Tickets, and Group Ticket Packages to businesses, consumers, and youth soccer

·         Maintain a professional and personal network to proactively seek new business opportunities

·         Generate new business leads based on personal research and outreach

·         Positively impact the sales culture by exhibiting passion, trust, and selflessness on a daily basis.

·         Meet or exceed established monthly revenue goals

·         Meet minimum requirement of face to face meetings in a week

·         Make a required minimum of 80 - 100 sales calls each day

·         Provide customer service to existing season ticket holder accounts and fans

·         Assist with game day activities including sales tables and on field events

·         Uphold standards set forth by the club

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

 

·         Minimum of a Bachelor’s Degree from an accredited college or university

·         Proficient in Microsoft Office

·         Displays an Openness to Learning

·         Strong Interpersonal Skills required

·         Previous Job/Internship within the sports industry is preferred

·         Ability to work with a team

·         Must attend all home games and events at Red Bull Arena. (Nights, Weekends, and possibly Holidays required)

·         Strong desire to build a career in sales

EDUCATION:

 

·         Bachelor’s Degree or Equivalent Experience Required

Due to the cyclical nature of the entertainment industry, the employee may be required to work varying schedules to reflect the business needs of the company.

Red Bull New York provides comprehensive benefits offerings to all full-time employees. Our benefits include medical and dental insurance, 401(k) plan, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits, and a paid time-off program.

Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Why do you feel you would like a career in sales?
2. What is your interest in working for the New York Red Bulls?
3. Fast forward 6 months from now, How would you like to be remembered as a member of the New York Red Bulls sales staff?


Apply for this position      |      Go back job listings


Sales & Marketing: Membership
Member Services Representative – LionNation - Orlando City Soccer Club (Orlando, FL)

Department:  Sales
Reports to:  Sr. Director, Member Services           

Background: After winning three USL-Pro regular season championships and two postseason titles over a four-year span, Orlando City SC quickly set the standard for professional soccer clubs both on and off the field and was awarded the 21st Major League Soccer (MLS) franchise on Nov. 19, 2013. The Lions played their first two seasons in MLS at the Orlando Citrus Bowl, where they held the second-highest average attendance in MLS. In 2016, the Club launched Orlando Pride in the National Women’s Soccer League (NWSL) and Orlando City B in the United Soccer League (USL).

In March 2017, Orlando City SC unveiled its brand new, privately financed downtown stadium. With a capacity of 25,500 fans, Orlando City Stadium creates the most exciting game-day experience for fans in the country.

For more information, visit www.orlandocitysc.com.

Position Summary: The Membership Services Representative, LionNation, is responsible for excellent servicing and relationship building with a focus on retaining and growing all LionNation membership accounts. This person will report to the Sr. Director of Member Services and will be responsible for responding to questions, comments or concerns via telephone, email or in-person from all season ticket members.

Essential Duties and Responsibilities:

  • Proactively communicate with assigned members via telephone, email and/or in-person.
  • Proactively solicit account retention by securing renewal commitments.
  • Field and respond to all LionNation member inquiries, requests, feedback, etc.
  • Build relationships with assigned LionNation members at all points of contact.
  • Ensure customer data and profile requirements are accurately represented in database.
  • Accurately and successfully convey all key messages to all LionNation members.
  • Educate members of all applicable Membership benefits, programs and events.
  • Identify opportunities to add-value to Membership benefits, programs and events.
  • Identify areas to improve on and off game day experience.
  • Reporting of various individual and/or departmental efforts.
  • Plan, facilitate and execute exclusive LionNation member events throughout the calendar year.
  • Act as information liaison for all Orlando City SC and Orlando Pride home games, and stadium events.
  • Survey and analysis of various reporting (attendance, game day experience, etc.)

 Qualifications:        

  • Minimum of 1-2 years of sales or service experience in professional or collegiate sports (or related industry) is preferred.
  • Excellent written and verbal communication skills required.
  • Computer skills required: experience with Microsoft Office (Word, Excel, Power Point) is preferred.
  • Ability to work well on a team and independently.
  • Strong Knowledge of Salesforce and Archtics is preferred.
  • Experience in the Florida marketplace preferred but not necessary.
  • Fluent in Spanish or Portuguese a plus.
  • Able to work flexible hours including nights, weekends and holidays.

Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Account Executive - Orlando City Soccer Club (Orlando, FL)

Department:  Sales
Reports to:  Director of Sales

Background: After winning three USL-Pro regular season championships and two postseason titles over a four-year span, Orlando City SC quickly set the standard for professional soccer clubs both on and off the field and was awarded the 21st Major League Soccer (MLS) franchise on Nov. 19, 2013. The Lions played their first two seasons in MLS at the Orlando Citrus Bowl, where they held the second-highest average attendance in MLS. In 2016, the Club launched Orlando Pride in the National Women’s Soccer League (NWSL) and Orlando City B in the United Soccer League (USL).

In March 2017, Orlando City SC unveiled its brand new, privately financed downtown stadium. With a capacity of 25,500 fans, Orlando City Stadium creates the most exciting game-day experience for fans in the country.

For more information, visit www.orlandocitysc.com.

Position Summary: The Account Executive is responsible for generating maximum revenue for Orlando City SC via full-menu product sales with a focus on Orlando City and Orlando Pride season tickets and the LionNation Membership program. The ideal candidate will have a passion for the sports industry and soccer, a solid foundation of sales training and the ability to initiate cold calls, face-to-face appointments and find creative and innovative programs to drive attendance and revenue for the organization.

Essential Duties and Responsibilities:

  • Prospect, establish, research and close sales leads through cold-calling, appointments and networking.
  • Meet or exceed weekly/monthly sales and prospecting goals.
  • Work closely with Ticket Operations and Member Services departments to achieve sales/prospecting goals.
  • Maintain high level of customer service to existing and new clients of Orlando City SC.
  • Participate in various sales, team and community events as assigned.
  • Represent organization at various networking events.
  • Active role in the Orlando City game day experience.
  • Maintain accurate records in support of sales efforts as defined by the organization.

 Qualifications:

  • Minimum 1-2 years of sales experience in professional or collegiate sports (or related industry) is preferred.
  • Strong written and verbal communication skills required. Bilingual skills a plus.
  • Exceptional reliability, interpersonal, communication, and organizational skills required.
  • Exhibit good judgment and maintain a positive attitude.
  • Ability to work non-traditional hours, in non-traditional settings, within a team atmosphere.
  • Strong interest in soccer and sports is a plus.
  • Proficient in Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
  • Knowledge of Salesforce and Archtics is preferred.
  • Experience in the Florida marketplace preferred but not necessary.

Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Account Executive, Group Sales - Orlando City Soccer Club (Orlando, FL)

Department:  Sales

Background: After winning three USL-Pro regular season championships and two postseason titles over a four-year span, Orlando City SC quickly set the standard for professional soccer clubs both on and off the field and was awarded the 21st Major League Soccer (MLS) franchise on Nov. 19, 2013. The Lions played their first two seasons in MLS at the Orlando Citrus Bowl, where they held the second-highest average attendance in MLS. In 2016, the Club launched Orlando Pride in the National Women’s Soccer League (NWSL) and Orlando City B in the United Soccer League (USL).

In March 2017, Orlando City SC unveiled its brand new, privately financed downtown stadium. With a capacity of 25,500 fans, Orlando City Stadium creates the most exciting game-day experience for fans in the country.

Position Summary: The Account Executive, Group Sales is responsible for generating new business through the sale of Orlando City ticket inventory, including the sales of all specified seating categories through cold-calling, face-to-face appointments and networking. The ideal candidate will have a passion for the sports industry, a solid foundation of sales training and the ability to initiate cold calls, face-to-face appointments and find creative and innovative programs to drive attendance and revenue for the organization.

Essential Duties and Responsibilities:

  • Prospect, establish, research and close group ticket sales leads through cold-calling, prospecting, appointments and networking.
  • Meet or exceed weekly/monthly sales and prospecting goals.
  • Work closely with Ticket Operations and Service departments to achieve sales/prospecting goals.
  • Create and develop new business by regularly pitching new prospects through external appointments, and phone prospecting.
  • Work to grow existing group and theme night events, and develop, plan and execute new events.
  • Maintain high level of customer service to existing and new clients of Orlando City SC.
  • Participate in various sales, team and community events as assigned.
  • Represent organization at various networking events.
  • Active role in the Orlando City game day experience.
  • Maintain accurate records in support of sales efforts as defined by the organization.

Qualifications:

  • Minimum 1-2 years of sales experience in professional or collegiate sports (or related industry) is preferred.
  • Strong written and verbal communication skills required.
  • Bilingual skills a plus.
  • Computer skills: experience with Microsoft Office (Word, Excel, Power Point, Outlook) is preferred.
  • Strong organizational skills, time management skills and attention to detail required.
  • Able to work flexible hours including nights, weekends and holidays.
  • Ability to work well on a team and independently.
  • Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
  • Exhibit good judgment and decision-making skills.
  • Knowledge of Salesforce CRM and Archtics is preferred.
  • Experience in the Florida marketplace preferred but not necessary.

Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Game Day - 5050 Raffle Ticket Seller - Philadelphia Union (Chester, PA)

OVERVIEW:

The Philadelphia Union is looking for high-energy, motivated sellers to join our 50/50 raffle sales team for the 2017 season.  The mission of the Philadelphia Union Foundation is to provide opportunities for children through the power of relationships to offer transformational change in the areas of education, community, health, and recreation.  The Philadelphia Union Foundation is a registered 501c3.

RESPONSIBILITIES:

  • Approach fans pre-game and in-game to explain the details of the 50/50 raffle program and to sell raffle tickets.
  • Accurately handle the sale and distribution of the tickets, following program requirements.
  • Answer questions fans may have about the program.
  • Turn in all cash and tickets to Coordinator several times throughout and at the end of game-day.
  • Hours: Arrive 2.0 hours pre-kick. Shift ends 20-30 minutes after the game ends.

QUALIFICATIONS:

  • Must have a High School Diploma or equivalent education
  • Prior experience handling cash
  • Ability to interact positively with large fan base
  • Must be detail oriented and have strong organizational skills
  • Strong verbal communication skills
  • Customer service skills
  • Games are predominantly held on nights and weekends


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Inside Sales Representative - Philadelphia Union (Chester, PA)

ARE YOU READY FOR THE SUPERDRAFT?

In any industry you’ll find professionals who are content with camping at a certain level of development.  You’ll also find a rare breed that are never content and look to continually learn and grow.  At the Union, we pride ourselves on seeking out “climbers” to be a part of our team.

Specifically, we’re looking for future all-stars that are looking to get drafted and start their professional career, similar to the likes of Keegan Rosenberry, Josh Yaro, and Fabian Herbers. We are hiring in our tickets sales department right now! If you want to be the best and be a part of something special that is on the rise, the Union are the team for you.

TRAIN LIKE AN MLS ALL-STAR

Whether you are a top goalkeeper in the MLS like Andre Blake or you work in our Ticket Sales Department, the Union believe in constant improvement. We believe in training, training and more training! Our leadership team will be working with you every step of the way to ensure you become a superstar and take home all the hardware at the league awards ceremony!

You’ll be coached by a leadership team that has a combined 40+ years of sports sales and management experience. They will be conducting your training and teaching you everything you need to know to perform at a championship level.

THE PITCH

This is a great launching point to begin your career in sports ticket sales. You'll be making phone calls, scheduling meetings, and attending events with qualified Union ticket prospects to sell them ticket packages. You’ll develop and manage relationships while providing exemplary customer service. The majority of your time will be spent in the office but you may work various community and in-stadium events along with all of our 18+ home games. We don’t expect you to already understand how to sell tickets. We’ll provide you with first class training and support to help you be successful.

MAIN DUTIES

1. Make 90+ phone calls per day to qualified prospects with a focus of generating full season and partial season ticket sales
2. Manage relationships of both ticket package accounts you sell as well as inherited accounts
3. Be available to work up to 18+ home games
4. Other duties as assigned

BENCH WARMERS NEED NOT APPLY. WE’RE LOOKING FOR HALL OF FAMERS!

We are working to develop the best ticket sales department in all of sports. Therefore, we will be very selective in who we add to our team. We’re looking for candidates who are competitive, coachable, detail oriented, and who have the desire to climb to the top of the industry. Are you ready to be our next All-Star?

Qualification Requirements: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The candidate must have a strong work ethic and a burning desire to build a career in professional sports.

Education and/or experience: Bachelor’s degree (B.A.) from a four-year college or university.

Note: This position works 40 hours per week with compensation consisting of an hourly wage plus commission.  Hours may include evenings, weekends, and holidays.


Apply for this position      |      Go back job listings


Sales & Marketing: Event Operations/Management
Director of Events and Promotions - Portland Timbers (Portland, OR)

Selection for the Director of Events and Promotions will be made based on applicable skills, experience and area(s) of education. Be sure to clearly demonstrate your skills, experience and area(s) of interest in your application.

As the Director of Events and Promotions you will manage and oversee in-match entertainment/programming, promotional and select media/grass roots marketing initiatives, and special event development and production, for all team properties.

This position will be required to be present at all matches and select Providence Park events as scheduled. This position reports directly to the SVP, Business Operations and Marketing.

Primary job functions are as follows:

  • Develop annual promotions schedules.
  • Create and implement the annual Promotions & Game Presentation plan.
  • Oversee the Timbers street team and grass roots initiatives.
  • Track and manage the Promotions Department budget on an ongoing basis. 
  • Help drive our teams marketing efforts and programming.
  • Oversee Game Presentation for all teams and relevant staffing responsibilities, including management and ongoing training, as applicable.
  • Work with Corporate Partnership team to fulfill all sponsorship elements relevant to Promotions & Entertainment.
  • Assist the Ticket Sales Department with all ticket-related promotional activities.
  • Manage and oversee external club-focused events.
  • Manage the Events and Promotions Coordinator.
  • Manage all team’s pub programs.
  • Help hire, train and manage all Promotions interns and part-time staff.

Requirements:

  • Demonstrated ability to build strong relationships across all levels of an organization.
  • Ability to manage multiple projects with strong prioritization skills, in a fast-paced environment.
  • Demonstrated strong written and verbal communication skills.
  • Adaptable and able to make changes quickly and efficiently.
  • Strong attention to detail and ability to work within a team environment.

Education:

  • Bachelor’s degree required.

Experience:

·         Minimum of six years of experience working in a similar field or position.

About Us: The Portland Timbers enter their seventh season in Major League Soccer (MLS) in 2017. As the league’s 18th team that began competing in MLS in 2011, the Timbers play their home games at Providence Park, an approximately 21,000-seat stadium in downtown Portland. The Timbers, who won their first MLS Cup in 2015, have sold out every league home game since joining MLS, a streak of 100-plus games and counting as the club enters the 2017 MLS season.

Peregrine Sports LLC., is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities.

Note: When you apply for this job online, you will be required to answer the following questions:

1. The video wall just crashed 10 minutes before first kick. What do you do?
2. Timber Joey is ill and can’t make the match. What do you do?
3. What are three specific grass roots strategies/programs you would implement to grow the Timbers or Thorns brands?


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Operations
Member Services Coordinator - Portland Timbers (Portland, OR)

Kick off your sports career with the Portland Timbers as the Member Services Coordinator

Selection for the Member Services Coordinator will be made based on applicable skills, experience and area(s) of education. Be sure to clearly demonstrate your skills, experience and area(s) of interest in your application.

As the Member Services Coordinator you will be tasked with building and growing relationships with all teams Annual Members by providing exceptional customer service, ultimately working to enhance annual renewal initiatives and generate ancillary revenue via referrals, upselling and cross-selling.
 

Primary Job Functions are as follows:

  • Renew all assigned Timbers Annual Members
  • Generate incremental ticket and concessions revenue from existing accounts via referrals, upselling and cross-selling for all teams.
  • Provide excellent customer service to all guests of Providence Park
  • Document and track all account correspondence in the Paciolan and SalesForce databases
  • Update and gather all pertinent demographic information and enter in Paciolan and SalesForce databases
  • Live the “Nordstrom” mentality and be willing to do the “little things” to ensure client satisfaction
  • Assist in managing annual relocation and upgrade process
  • Assist in the management of Membership benefit fulfillment and planning
  • Assist in planning and execution of all Membership events
  • Act as in-season liaison to our season ticket holders in all areas of customer service. Duties include:
    • Make regular “check-in”/service calls and customer touch points
    • Schedule consistent in-game seat visits
    • Visit clients out-of-office
    • Assist management of Guest Service Center, Box Office, KeyBank Entry service areas on game days
    • Manage all miscellaneous requests
  • Service all Annual Member accounts in your personal account “book.”
  • Assist in ticket operations functions as needed 
  • Fulfill various administrative and strategic planning tasks
  • All other tasks assigned by the Sr. Manager, Member Services

This position will be required to be present at the majority of Timbers games and Providence Park events as scheduled. This position reports directly to the Sr. Manager, Member Services.

About Us: The Portland Timbers enter their seventh season in Major League Soccer (MLS) in 2017. As the league’s 18th team that began competing in MLS in 2011, the Timbers play their home games at Providence Park, an approximately 21,000-seat stadium in downtown Portland. The Timbers, who won their first MLS Cup in 2015, have sold out every league home game since joining MLS, a streak of 100-plus games and counting as the club enters the 2017 MLS season.

Peregrine Sports LLC., is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities.


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Seasonal-Box Office Ticket Seller - Portland Timbers (Portland, OR)

Kick off your sports career with the Portland Timbers as a Box Office Ticket Seller.

Selection will be made based on applicable skills, experience and area(s) of education. Be sure to clearly demonstrate your skills, experience and area(s) of interest in your application.
 

At Providence Park, our box office serves thousands of fans across dozens of different events throughout soccer season, including all home matches for all teams. Our Box Office Ticket Sellers are often the first employees that fans interact with on game day, and thus are counted on to provide a warm welcoming customer service experience. We are looking for a friendly individual to join our box office team and help greet fans, sell tickets, facilitate will-call, learn to use our ticketing software, and provide strong customer service at soccer matches throughout the summer and fall. This is an irregular part time, seasonal position.

 

Essential Functions/ Major Responsibilities:

·         Provide dedicated customer service

·         Selling tickets at the box office

·         Will call

Secondary Responsibilities:   

·         Other duties as needed  

Requirements:

·         Outgoing personality with strong customer service skills

·         Adept at math and learning new computer skills

·         Previous ticketing experience preferred 

Education:  

·         Some college preferred 

Experience:   

·         Previous ticketing experience preferred 

 

About Us: The Portland Timbers enter their seventh season in Major League Soccer (MLS) in 2017. As the league’s 18th team that began competing in MLS in 2011, the Timbers play their home games at Providence Park, an approximately 21,000-seat stadium in downtown Portland. The Timbers, who won their first MLS Cup in 2015, have sold out every league home game since joining MLS, a streak of 100-plus games and counting as the club enters the 2017 MLS season.

Peregrine Sports LLC., is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities.

Note: When you apply for this job online, you will be required to answer the following questions:

1. How do you feel about working weekends?
2. Describe your summer availability.
3. Do you have any customer service, ticketing, sports and/or events experience? If so, please explain.


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Inside Sales Representative-Ticket Sales - Portland Timbers (Portland, OR)

Kick off your sports career with the Portland Timbers as the Inside Sales Representative for Ticket Sales.

Selection for the Inside Sales Representative for Ticket Sales will be made based on applicable skills, experience and area(s) of education. Be sure to clearly demonstrate your skills, experience and area(s) of interest in your application.

The Inside Sales Representative position will report directly to the Director, Ticket Sales.  This is a part-time hourly position.

Basic Qualifications:

  • Team player with the ability to handle multiple assignments in a fast paced environment.
  • Excellent verbal communication skills with a friendly and professional telephone manner.
  •   High comfort level making cold calls.
  • Possess enthusiasm and drive.
  • Strong time management and organizational skills.
  • Demonstrated ability to work independently and to self-motivate.
  • Demonstrated flexibility and creative problem solving skills.
  • Have a basic knowledge of computers.

Responsibilities:

  • Generate season ticket, partial plans and group sales for all teams. Sales efforts will be heavily focused on two teams.
  • Contacting existing qualified leads as well as generating new sales leads for season ticket, partial and group purchases.
  • Continuous solicitation of new business.
  • Meet and exceed established sales objectives. 
  • Make a required minimum of 100 outbound sales calls each day with the goal of maximizing all ticket revenue.
  •   Identify business opportunities by establishing professional and personal networks, proactively soliciting and following-up on any sales leads.
  • Work assigned sales, promotional and team events for developing new prospects and referral opportunities during games and outside normal business hours.
  • Provide excellent customer service to all personal and sales staff accounts during the sales effort, as well as during the sales follow-through at the event.
  • Be a leader in customer service, work as a member of a TEAM, and Have Fun!!!
  • Perform other duties and responsibilities as assigned by Vice President of Ticket Sales or Director of Ticket Sales.

Compensation:  $12/hour + commissions for all ticket sales revenue sold. Up to 29 hours per week

About Us: The Portland Timbers enter their seventh season in Major League Soccer (MLS) in 2017. As the league’s 18th team that began competing in MLS in 2011, the Timbers play their home games at Providence Park, an approximately 21,000-seat stadium in downtown Portland. The Timbers, who won their first MLS Cup in 2015, have sold out every league home game since joining MLS, a streak of 100-plus games and counting as the club enters the 2017 MLS season.

Peregrine Sports LLC., is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Describe two of your strengths.
2. Describe a weakness of yours.
3. Do you love to win or hate to lose?
4. Why do you want to work in ticket sales?


Apply for this position      |      Go back job listings


Sales & Marketing: Database Marketing/Analytics
Director, Digital Marketing - San Jose Earthquakes (San Jose, CA)

Description

The San Jose Earthquakes are currently seeking a full-time Director of Digital Marketing. The Director of Digital Marketing will work within the Marketing Department and will be responsible for digital marketing campaigns, electronic communications to all club stakeholders, as well as overseeing the content strategy for the club and Avaya Stadium’s digital assets (sjearthquakes.com, social media platforms, etc.).

The Director of Digital Marketing will serve as the primary point of contact with the MLS digital media team, staying up to date with all the latest digital media trends and creating/maintaining “the voice” for all Earthquakes digital assets.  They will also oversee the Digital Marketing Strategist and Digital Marketing Coordinator while combining efforts to help grow page views, relevancy and unique visitors on sjearthquakes.com, and expand the club’s presence on social media platforms.

Primary duties will include, but are not limited to:

  •   Develop and execute promotional and fan engagement digital strategies.
  •   Oversee strategy and development for all digital editorial and video content
  •   Work with internal stakeholders to build and execute the electronic communication platform for all club  stakeholders, including season ticket holders, past game attendees, groups, etc.
  •   Work with various departments to ensure the Earthquakes brand / information is well represented across social media outlets – Facebook, Twitter, Instagram, Snapchat, Google+, etc.
  •   Oversee club’s digital marketing buys, display retargeting, remarketing, etc.
  •   Extract, analyze and report weekly key metrics for social engagement, website traffic and video engagement to rest of marketing department.
  •   Work to increase SEO and other key metrics across all digital platforms.
  •   Identify conversation trends and develop strategies to insert the club into those conversations.
  •   Work closely with in-house video production team and PR team to create engaging content for sjearthquakes.com, social properties and in-stadium.
  •   Develop social media best practices for staff and contributors.
  •   Oversee Digital Marketing Strategist and Digital Marketing Coordinator
  •   Oversee all functions relating to sjearthquakes.com – build and maintain pages, sections, content features and more as needed.
  •   Support marketing, ticketing, sponsorship and fan relations with social and website needs.

Skills and Requirements

  •    4-5 years experience in a related field
  •    Extensive knowledge of digital media best practices
  •    Knowledge of HTML, CSS and Drupal is a plus
  •    SEO knowledge
  •    Strong writing skills
  •    Strong communications skills
  •    Passion for world soccer and strong knowledge of the San Jose Earthquakes and MLS

Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Group Sales Representative (Group Experience Consultant) - Seattle Sounders FC (Seattle, WA)

Job Title:  Group Sales Representative (Group Experience Consultant)  

Department:  Ticket Sales & Service   

Reports To: Manager of Group Experiences

                              

Summary

Seattle Sounders FC are searching for a self-driven and motivated individual to join our group sales team. The ideal candidate is competitive and motivated to exceed all ticket sales and renewal goals presented by management. We are looking for a team member who strives to be the best and is committed to the long term growth of the ticket base of Sounders FC.

Responsible for generating revenue by identifying new business prospects and selling all ticket products. Responsible for the service, support and maintenance of assigned customer accounts and meeting all pre-determined individual and department sales and service performance goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

·   Meet established sales objectives by executing sales calls and presentations promoting group ticket products.

·   Identify ticket sales opportunities by establishing professional and personal networks.

·   Develop relationships with current and potential group ticket customers.

·   Responsible for servicing and up-selling group ticket products.

·   Assist suite department by selling single game suite inventory.

·   Handle inbound calls and provide necessary information to convert into sales or assist in service issues.

·   Lead sales presentations or tours to potential clients.

·   Maintain an accurate database of your customers and document all touch points with your clients.

·   Provide customer service to handle and resolve customer complaints.

·   Handle group ticket renewal process.

·   Oversee large corporate sales initiatives as assigned.

·   Meet or exceed sales goals as set by supervisor.

·   Attend and provide service at match days and other special events that include night and weekend work.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·   Advanced oral and written communication skills.

·   Ability to speak in a professional manner via telephone or in person with guests, visitors, and fans.

·   Knowledge of Ticketmaster systems, and Microsoft Dynamics CRM.

·   Demonstrated work experience in a professional sports or college athletics environment, including involvement with high-profile events.

·   Understanding of basic accounting principles.

·   Proficient in basic software programs (Word, Power Point, Excel, etc).

·   Ability to prospect new customers and create self-generated leads.

·   Ability to work evenings and weekends as needed.

·   Ability to attend all home games (evenings and weekend hours and possibly holidays).

·   Excellent time-management skills and attention to detail.

·   Fantastic, dynamic interpersonal skills and approachable personality.

·   A team player who thrives in a collaborative environment.

·   An innovative and creative thinker who is not constrained by conventional thinking or established approaches.

EDUCATION AND EXPERIENCE

·        Bachelor’s degree (BA/BS) from accredited four-year college or university required (sales/marketing focus preferred).

·        Knowledge of Archtics ticketing system.

·        Prior use of Microsoft Dynamics CRM.

·        One or more years of experience in sports ticket sales.

·        Bilingual or multi-lingual skills a plus
 

WORK ENVIRONMENT

This position functions primarily at the Sounders FC office in Seattle, WA. Employee will be required to occasionally drive to off-site meetings and other functions. Must have reliable means of transportation. Given the nature of the Sounders’ business, employee must be able to work during some evenings and weekends, including all Sounders match days.

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 1 year of prior sales experience?
2. Do you have experience cultivating your own leads? If yes, please explain.
3. Have you previously used Archtics ticket system?
4. Are you familiar with Microsoft Dynamics CRM database system?
5. What are your salary expectations for this job?


Apply for this position      |      Go back job listings


Sales & Marketing: Ticket Sales
Ticket Sales Representative (New Membership Consultant) - Seattle Sounders FC (Seattle, WA)

Job Title:  Ticket Sales Representative (New Membership Consultant)

Department:  Ticket Sales & Service    

Reports To: Director of Ticket Sales

FLSA Status: Non-Exempt, Hourly

SUMMARY

Seattle Sounders FC are searching for a self-driven and motivated individual to join our New Membership sales team. The ideal candidate is competitive and motivated to meet and exceed all sales revenue goals.  We are looking for a well-rounded team member who strives to be the best and is committed to long-term professional growth within the Sounders organization.  This individual will be responsible for generating new revenue through selling a complete menu of Sounders ticket products.  They will also be responsible for the maintaining a high level of service standards with each newly acquired account.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

  • Meet established sales objectives by executing sales calls and presentations promoting ticket products
  • Identify business opportunities by establishing professional and personal networks
  • Develop relationships with full season and partial season ticket members
  • Responsible for servicing and up-selling all ticket products
  • Sell all products including: full seasons, partial plans, groups and premium
  • Handle inbound calls and provide necessary information to convert into sales or assist in service issues
  • Lead sales presentations or tours to potential clients
  • Maintain an accurate database of your customers and document all touch points with your clients
  • Provide customer service to handle and resolve customer inquiries and needs
  • Handle first year season ticket member upgrade and renewal process
  • Oversee large corporate sales initiatives as assigned
  • Meet or exceed sales goals as set by supervisor
  • Attend and provide service at all match days and other special events that include night and weekend work

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Bachelor’s degree (BA/BS) or 2 years of sales experience required
  • Advanced oral and written communication skills
  • Ability to speak in a professional manner via telephone or in person with guests, visitors, and fans
  • Archtics and Microsoft CRM knowledge preferred
  • Proficient in basic software programs (Word, Power Point, Excel, etc.)
  • Ability to work evenings and weekends as needed
  • Ability to attend home matches as needed (evenings and weekend hours and possibly holidays)
  • Excellent time-management skills and attention to detail
  • Fantastic, dynamic interpersonal skills and approachable personality
  • Innovative, considerate, ambitious, open-minded
  • A team player who thrives in a collaborative environment
  • Passion for sales
  • Excellent cultural fit with the values of the organization, plus a prior history of community involvement desired

WORK ENVIRONMENT

This position functions primarily at the Sounders FC office in Seattle, WA.  Must have reliable means of transportation. Given the nature of the Sounders’ business, employee must be able to work during some evenings and weekends, including Sounders match days when needed.

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 1 year of prior sales experience?
2. Do you have experience cultivating your own leads? If yes, please explain.
3. Have you previously used Archtics ticket system?
4. Are you familiar with Microsoft Dynamics CRM database system?
5. What are your salary expectations for this job?


Apply for this position      |      Go back job listings


Sales & Marketing: Corporate Sponsor
Account Manager, Corporate Partnerships - Seattle Sounders FC (Seattle, WA)

Job Title:         Account Manager

Department:    Corporate Partnerships

Reports To:     Director, Partnership Marketing

SUMMARY

This position will focus on managing a portfolio of corporate partnership accounts for Seattle Sounders FC. This role requires a strategic-minded individual who is passionate about service, building impactful, objective-focused partnerships, and displays a positive, collaborative attitude that is line with the club’s vision, values, and objectives.  

The Account Manager will act as the lead in all partnership fulfillment duties, including: collaborating with assigned Sounders FC Corporate Partners to develop/implement strategic concepts, fulfill contracted elements, deliver first-class service and create/present timely wrap-ups, etc. Additionally, the Account Manager will work closely with the Sales Team. This includes: collaborating/ideating on creative activation and proposal concepts, preparing/revising partnership presentations, providing research as needed, updating sponsorship elements in inventory spreadsheets, assisting in securing renewals of current partners, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Partnership Marketing Fulfillment

·        Serve as a lead contact for all elements with assigned corporate partners

·        Plan and coordinate activation strategies and calendars for assigned accounts

·        Effectively manage the following core fulfillment responsibilities:

o   Match-day execution (on-site set up, in-game promotions, giveaways, presentations and hospitality)

o   Coordinating media elements (television, radio, print, social and web)

o   Events/promotion execution (retail marketing initiatives and non-game-day/community events and appearances)

o   Partner signage

o   Coordinating tickets, merchandising and hospitality elements

·        Enter and maintain all partner elements in inventory spreadsheets or CRM

·        Create and present wrap-ups as necessary for all assigned partners

·        Proactively develop new ways to establish strong relationships with assigned corporate partner accounts. Anticipate the needs of partners and communicate accordingly.

·        Additional duties as assigned

Partnership Marketing Team

·        Proactively participate in Partnership Marketing team operations (weekly meetings, assisting colleagues with events, promotions, hospitality and shared responsibilities on match days, etc.)

  Corporate Partnership Sales Team Support 

·        Collaborate as needed with Sales Directors regarding objectives, strategy and direction of shared partnerships

·        Assist with providing research or supporting information when applicable, including conceptualizing creative and innovative partnership opportunities

·        Create, operate and/or lead presentations during partner meetings

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·        Able to work independently and prioritize

·        Able to work as part of a team, including project management skills

·        Consistently display a high level of attention to detail and strong organizational skills

·        Demonstrate strong relationship-building skills

·        Able to think strategically, including assessment of long term implications of current choices and decisions

·        Team player who thrives in a collaborative environment

·        Innovative and creative thinker, able to contribute ideas and participate in marketing efforts in the department and across the organization

·        Excellent cultural fit in alignment with the values of the organization. Prior history of community involvement desired

·        Must have strong written and verbal communication skills – including the ability to proactively communicate with clients, co-workers and vendors to manage tight timelines and solve problems

·        Must function at a high level in a fast-paced environment

EDUCATION and/or EXPERIENCE

·        Bachelor’s degree from four-year college or university

·        Must have a minimum of four to five years of related experience in any of the following industries: sponsorships/client services, sports/event marketing, agency or media.

MATHEMATICAL SKILLS

·        Individual must have a command for basic accounting principles to create recaps, manage budgets, etc.

 

PHYSICAL DEMANDS

 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·        Employee must be able to set up partner and match day promotional and event programs. Promotional setup often requires banner installation and carrying moderate sized promotional materials.

·        Employee must be able to lift and carry up to 40 pounds

WORK ENVIRONMENT 

This position functions primarily at the Sounders FC office in Seattle, WA.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·        Majority of work is in an office environment

·        Outdoor work is required for occasional partner promotional events

·        Must be able to work a minimum of 40 hours per week and all home Sounders FC match days

·        Vehicle and valid WA state driver license required

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.


Apply for this position      |      Go back job listings


Sales & Marketing: Consumer Marketing/Brand Management
Digital Media Manager - Seattle Sounders FC (Seattle, WA)

Job Title:                     Digital Media Manager

Department:                Digital Media

Reports to:                  Senior Manager of Content

SUMMARY:

Seattle Sounders FC is seeking a self-starter who enjoys variety in his or her work, can manage multiple priorities, is able to lead and influence at all levels of the organization and has an insatiable hunger for social media, digital content and soccer. The Digital Media Manager will manage Seattle Sounders FC social media initiatives through planning, implementation and measurement phases. This individual will develop and execute the team’s overall social media strategy and work closely with various departments to support team branding, product sales, strategic messaging and community relations. The Digital Media Manager must possess an advanced working knowledge of social media platforms, metrics, and measurement tools.

In addition, the Digital Media Manager will also be responsible for owning elements of website management, editorial content creation and launching integrated marketing campaigns across all digital channels.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·        Execute day-to-day social media initiatives by developing and posting content on the club’s primary social channels including Facebook, Twitter, Instagram and Snapchat.

·        Oversee the social media budget and help develop a roadmap for the growth of the team’s social media agenda; includes creating and maintaining a social media calendar for short-term initiatives and long-term brand campaigns.

·        Develop compelling social programs in coordination with marketing, digital, community outreach and corporate partnership groups to expand team’s reach across key channels.

·        Ensure innovation is at the center of all activities, leading the organization to be forward- thinking, early adopters of new platforms, technologies and products

·        Identify and build new revenue streams via partnerships and/or new social models for potential sponsorship.

·        Drive, manage and execute social media campaigns with official broadcast partners.

·        Monitor and engage communication with fans across all social media platforms in real time.

·        Provide real time coverage of live team events and functions.

·        Manage and maintain the monitoring and analytics systems to track social media engagement and results, and create social media reports for senior management.

·        Analyze, review and report on effectiveness of campaigns to maximize results.

·        Perform industry and competitive analysis to highlight underlying trends and competitive dynamics surrounding soccer and social media.

·        As directed by the Senior Manager of Content, provide features and the majority of news-related content for SoundersFC.com.

·        Assist with the backend management of SoundersFC.com including posting articles and videos, creating web pages, and more.

·        Assist with content marketing idea generation to extend the club’s brand, increase consumption metrics and grow the fan base

·        Assist in copy editing submissions from contributing staff and freelance writers, including Matchdays and S2 Matchdays.

QUALIFICATIONS:

·        Bachelor’s degree (BA/BS) from accredited four-year college or university preferably in Business, Marketing, Advertising, or Communications.

·        Minimum of 3-5 years’ experience in Digital Media including responsibilities encompassing:

3+ years’ experience in social media.

2+ years’ experience managing, designing or developing content for high trafficked web property.

2+ years of relevant writing or reporting experience, ideally in major college or professional sports, preferably soccer.

·        Passion and deep knowledge about the social media landscape - demonstrated thought leadership in the space a plus

·        Proficiency in MS Word, Adobe Creative Suite [Photoshop] and proven experience with a CMS and HTML 5 required.

·        Proven track record of leveraging social to successfully drive organizational objectives.

·        Demonstrated ability to develop and implement strategy for integrated content.

·        Significant experience leveraging metrics to drive program improvements.

·        In-depth knowledge of social media best practices, tools and trends.

·        Thinks creatively and develops innovative digital strategies to increase page views and engagement.

·        Self-starter who works well both as an individual and within a team environment.

·        Must be able to collaborate with various departments with vested social media interest.

·        Project a professional image in all interactions including with team, fans, and corporate partners.

·        Has a track record of early technology adoption with an interest in social technologies.

·        Flexible and adaptable work schedule for changing business demands including nights, weekends and some out of market travel.

·        Outstanding writing and editing skills with a passion for flawless execution.

·        Passionate about working in soccer and sports and understands the North American soccer scene.

·        Ability to organize, prioritize, work well under pressure with multiple assignments; meet tight deadlines and multi-task.

·        Proven ability to collaborate with account teams, creative agencies, vendors and clients.

·        Willingness to work flexible hours, including but not limited to evenings, weekends, holidays and travel to road games.

·        Understanding of the game of soccer, MLS and Seattle Sounders FC

·        Excellent cultural fit with the values of the organization, with a prior history of community involvement desired

 

MATCH DAY RESPONSIBILITIES?

·        This role is expected to work all Sounders FC matches, with some travel required throughout the course of the season

·        Lead execution of content on all social channels

·        Matchday oversight of CMS, content contributors and social feeds surrounding game-specific happenings

·        Ensure quality control of corporate partner-sponsored digital and social assets throughout matchday

·        Ability to draft time-sensitive digital and social content as needed

·        Assist with creative strategy and manage execution for social media programs and campaigns

 

 WORK ENVIRONMENT

This position functions primarily at the Sounders FC office in Seattle, WA. Employee will be required to drive to off-site meetings and other functions. Must have reliable means of transportation. Given the nature of the Sounders’ business, employee must be able to work some evenings, weekends, and holidays, including all Sounders match days.

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.


Apply for this position      |      Go back job listings


Sales & Marketing: Sales & Marketing Management
Director, Youth Programs - Sporting Kansas City (Kansas City, MO)

POSITION SUMMARY

The Director of Youth Programs is a business oriented person that has a vast experience in coaching and playing soccer.  This individual will be responsible for driving revenue within the youth soccer department through various programs that is overseen from beginning to end by you.

ESSENTIAL FUNCTIONS

  • Oversee the camp budget.
  • Oversee all youth training programs from start to finish.
  • Sell programs to area youth clubs, boards and organizations.
  • Responsible for quality control on programs.
  • Provide exceptional customer service to current paying clients.
  • Set the yearlong calendar by planning locations, dates and cost of programs.
  • Add and create new programs to the youth soccer network.
  • Responsible for handling specific camp facility contracts.
  • Work directly with the external online registration provider.
  • Design, order and manage t-shirts for all camps.
  • Develop a marketing plan for the youth programs (camps) that include eblast, social media and grassroots events.
  • Create a critical dates calendar
  • Hire and compensate associates working at all camps, communicate responsibilities and manage gear.
  • Plan and develop a curriculum for all programs (ages 6+) that is in-line with “playing the sporting way”.
  • Manage the camp section of the Sporting Kansas City website.
  • Assist and lend support to a variety of tournaments hosted by Sporting Kansas City.
  • Assist with internal clinics
  • Represent Sporting Kansas City and its related affiliates in a professional manner at all times.
  • Attend home SKC matches and preform duties as assigned
  • Perform other related tasks as assigned.

PERSONAL ATTRIBUTES

  • Strong organizational, communications and interpersonal skills.
  • Ability to  organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Ability to multitask and work efficiently with exceptional time management.
  • Ability to organize, coordinate and lead team activities.
  • Remarkable leadership and motivational skills.
  • Passion for the game of soccer.
  • Flexible and able to work in a team environment.
  • Detail oriented and organized approach.
  • Self-motivated and self-starter mindset with strong negotiation skills.
  • Positive attitude and strong work ethic.

SKILLS AND EXPERIENCE

  • Bachelor’s Degree in Business, Sports Management, Marketing or other related field required.
  • Minimum of five (5) years of sports, service and youth camp experience.
  • Strong soccer knowledge and demonstrated skills, coaching licenses and/or playing experience required.
  • General knowledge of the Kansas City youth soccer community preferred.
  • Proficient in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Calendar.

PHYSICAL ABILITIES

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Required to sit, stand and walk.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Frequent stooping, bending, pulling and pushing.
  • Reach with hands and arms.
  • Required to talk and hear consistently.
  • Ability to occasionally lift, carry and/or drag up to 50 pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye.
  • Occasional exposure to fumes or airborne particles, as well as toxic and caustic chemicals.
  • Will be working near moving mechanical parts.
  • Ability to work non-traditional hours, including evenings, weekends and holidays as necessary.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have access to reliable transportation?
2. Are you able to work non-traditional hours, including evenings, weekends and holidays as necessary?


Apply for this position      |      Go back job listings


Sales & Marketing: Client Relations/Customer Service
Coordinator, Youth Soccer - Sporting Kansas City (Kansas City, MO)

POSITION SUMMARY

The Youth Soccer Coordinator will be responsible for fulfillment of Sporting Club Network (SCN) commitments, assisting in communications and marketing of programs, activation of sponsorship assets, and other youth soccer initiatives.

ESSENTIAL FUNCTIONS

  • Build and strengthen relationships with current SCN and youth soccer partners through regular communication and outstanding customer service, while ensuring fulfillment of their assets, events and contractual obligations.
  • Serve as primary point of contact for all current and potential Sporting Club Network partnerships and events.
  • Maintain reports and spreadsheets tracking membership fulfillment, marketing analytics, event attendance and client interaction.
  • Serve as on-site POC for all Sporting Club Network events, working closely with key departments and partners to effectively deliver high-quality experiences.
  • Plan, organize and execute all Sporting Club-hosted tournaments, specifically managing online registration, team recruitment, scheduling of games, referee assignments, on-site partner activation, tournament communications and financial reporting, while working closely with the Sporting Fields & Athletics division of our company.
  • Create new events/assets for prospective and current members, continually looking to add value to SCN membership.
  • Maintain inventory of available SCN commercial rights and oversee fulfillment.
  • Support Sporting Kansas City’s mission, vision and values of excellence, competence, collaboration and innovation.
  • Represent Sporting Kansas City  in a professional manner at all times.
  • Perform other related tasks as assigned.

PERSONAL ATTRIBUTES

  • Strong organizational, communications and interpersonal skills.
  • Ability to  organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Independent judgement to plan, prioritize and organize a diversified workload.
  • Strong teamwork skills.
  • Self-motivated and goal-driven.
  • Ability to handle sensitive, confidential situations and information.
  • Professional appearance and attitude, demonstrating poise, tact and diplomacy.

SKILLS AND EXPERIENCE

  • Bachelor’s degree in business, sports management, marketing or other related field required.
  • Minimum of 1-2 years of servicing or fulfillment experience, preferably in the sports industry.
  • Soccer knowledge and skills necessary; coaching licenses and/or playing experience required.
  • Strong oral and written communication skills.
  • Experience in long-term event planning and management.
  • Clear understanding of how to maximize the impact of digital and social media.
  • Capacity to adapt to the unique and vibrant Kansas City market.
  • Proficient in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Calendar.

PHYSICAL ABILITIES

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Required to sit, stand and walk.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Frequent stooping, bending, pulling and pushing.
  • Reach with hands and arms.
  • Required to talk and hear consistently.
  • Ability to occasionally lift, carry and/or drag up to [25] pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye.
  • Ability to work non-traditional hours, including evenings, weekends and holidays as necessary.

GAME DAY RESPONSIBILITIES

  • Attendance required at all Sporting Kansas City home matches.
  • Organize, execute and participate in match day activities as assigned.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have access to reliable transportation?
2. Are you able to work non-traditional hours, including evenings, weekends and holidays as necessary?


Apply for this position      |      Go back job listings


 

Sports Jobs Board Powered by TeamWorkOnline.com