MLS Jobs


Current available jobs in Sales & Marketing:


» COLORADO RAPIDS SALES COMBINE NOVEMBER 30TH - COLORADO RAPIDS (DUBUQUE, IA)
» COLORADO RAPIDS SALES COMBINE DECEMBER 5th - COLORADO RAPIDS (BETHANY, OK)
» COLORADO RAPIDS SALES COMBINE DECEMBER 4TH - COLORADO RAPIDS (FAYETTEVILLE, AR)
» COLORADO RAPIDS SALES COMBINE DECEMBER 2ND - COLORADO RAPIDS (NORMAL, IL)
» COLORADO RAPIDS SALES COMBINE DECEMBER 1ST - COLORADO RAPIDS (IOWA CITY, IA)
» District ’96 Marketing Team - D.C. United (Washington, DC)
» Grassroots Marketing Team Member - FC Dallas, Major League Soccer & Toyota Stadium (Frisco, TX)
» Group Ticket Sales Representative - FC DALLAS, Major League Soccer & Toyota Stadium (Frisco, TX)
» Membership Services Representative - FC Dallas, Major League Soccer & Toyota Stadium (Frisco, TX)
» Ticket Sales Representative - FC DALLAS, Major League Soccer & Toyota Stadium (Frisco, TX)
» Account Manager, Member Services - Houston Dynamo/Dash (Houston, TX)
» Part Time Sales and Service Associate - LA Galaxy (Carson, CA)
» Amateur Soccer Account Executive - LA Galaxy (Carson, CA)
» Star Squad - LA Galaxy (Carson, CA)
» Graphic Designer - Los Angeles Football Club (Los Angeles, CA)
» Premium Service Consultant - Los Angeles Football Club (Los Angeles, CA)
» Membership Service Consultant - Los Angeles Football Club (Los Angeles, CA)
» Account Manager, Partnership Development - Los Angeles Football Club (Los Angeles, CA)
» Sales Trainee - January 2018 - Major League Soccer (MLS) National Sales Center (Minneapolis, MN)
» College Ambassador - Minnesota United FC (Golden Valley, MN)
» Fan & Membership Services Executive - New York City FC (New York, NY)
» Account Executive - New York City FC (New York, NY)
» Event Marketing Staff- Part-Time - New York Red Bulls (Harrison, NJ)
» Coordinator, LionNation Loyalty & Rewards Program - Orlando City Soccer Club (Orlando, FL)
» Vice President of Marketing - Orlando City Soccer Club (Orlando, FL)
» Sales Associate - Orlando City Soccer Club (Orlando, FL)
» Coordinator, Foundation & Community Relations - Philadelphia Union (Chester, PA)
» Coordinator, Social Media - Philadelphia Union (Chester, PA)
» Inside Sales Representative - Philadelphia Union (Chester, PA)
» Director, Corporate Partnerships - Philadelphia Union (Chester, PA)
» 5050 Raffle - Game Day Seller - Philadelphia Union (Chester, PA)
» Account Executive, Ticket Sales - Portland Timbers (Portland, OR)
» Part-Time USL Business Operations Specialist - RBNY II (Harrison, NJ)
» Youth Soccer Supervisor - Red Bull New York (Harrison, NJ)
» Brand Ambassador - San Jose Earthquakes (San Jose, CA)
» Inside Sales Representative - San Jose Earthquakes (San Jose, CA)
» Account Manager, Partnership Marketing - Seattle Sounders FC (Seattle, WA)
» Manager, Corporate Partnership Sales - Seattle Sounders FC (Seattle, WA)
» Suites & Premium Service Coordinator - Seattle Sounders FC (Seattle, WA)
» Game Presentation Matchday Assistant - Seattle Sounders FC (Seattle, WA)
» Sounders FC Sales Academy (New Membership Associate) - Seattle Sounders FC (SeattleA, WA)
» Account Manager, Partnership Marketing - Sporting Kansas City (Kansas City, MO)
» Vice President, Youth Soccer - Sporting Kansas City (Kansas City, MO)
» Sales Associate - Sporting Kansas City (Kansas City, MO)
» Mascot Performer - Sporting Kansas City (Kansas City, MO)
» Business Development Manager - Sporting Kansas City (Kansas City, MO)


Sales & Marketing: Ticket Sales
COLORADO RAPIDS SALES COMBINE NOVEMBER 30TH - COLORADO RAPIDS (DUBUQUE, IA)

Colorado Rapids Sales Combine November 30th – Loras College (Dubuque, IA)

 

 

Colorado Rapids Sales Training Combine

The Colorado Rapids Sales Training Combine offers you a chance to learn high-level ticket sales techniques, as well as showcase your abilities in an innovative training and interview experience.  Rapids ticket sales managers and executives will oversee this comprehensive sales training, geared towards teaching and practicing the same fundamentals that have made the Rapids one of the top selling ticket sales staffs in the MLS.

You don’t want to miss the opportunity to receive first-class training and a chance to earn a future ticket sales position with the Colorado Rapids. We are currently looking for candidates for our January 2018 and June 2018 classes!

The event will take place on November 30th from 12:00pm to 5:00pm on the campus of Loras College

Colorado Rapids Sales Training Combine will be an invite only-event and space is limited. Once you have applied for the combine, preferred candidates will be emailed their invite if selected with additional information.

Below are past testimonials from attending the Colorado Rapids Sales Combine:

The Colorado Rapids Sales Combine gave me extremely beneficial knowledge on how to be successful and professional within the sports sales industry. Learning from some of the best salespeople in sports has helped me immensely within my current role and gave me a better understanding of how to reach my goals in my career.” -Jake Holliman, Inside Sales Representative at Colorado Rapids

The Colorado Rapids Sales Combine was one of the key reasons I landed a job with the Arizona Coyotes as a Ticket Sales Representative. Aside from all the helpful technical sales aspects we learned, my biggest takeaway from the sales combine was how to build rapport with your prospects – Kaleigh Hill, Ticket Sales Representative at Phoenix Coyotes

So many people say they want to work in sports, but few understand what that really means. The Rapids Sales Combine provides valuable insight into the world of sports and sales. The training Combine at the Rapids prepared me for the training and lessons I was taught at the Seattle Sounders. Not only that but you meet and train alongside people who down the road could be LinkedIn connections, friends or even coworkers!” – Lauren Thomas, Group Experience Consultant at Seattle Sounders

“The Colorado Rapids sales combine is a fantastic way to break into the “industry”. Committing to one of these combines shows your drive and desire to be a part of the team you are attending the event with. I have honestly attended a couple of these events around the country and found the Colorado Rapids combine to be the most enjoyable. I highly recommend this event to any individual that is seriously invested in breaking into the sports industry. – John Hutchinson, Inside Sales Representative at Colorado Rockies


Note: This position was originally posted on the Kroenke Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Kroenke Sports employment site.

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Sales & Marketing: Ticket Sales
COLORADO RAPIDS SALES COMBINE DECEMBER 5th - COLORADO RAPIDS (BETHANY, OK)

Colorado Rapids Sales Combine December 5th  – Southern Nazarene University (Bethany, OK)

 

 

Colorado Rapids Sales Training Combine

The Colorado Rapids Sales Training Combine offers you a chance to learn high-level ticket sales techniques, as well as showcase your abilities in an innovative training and interview experience.  Rapids ticket sales managers and executives will oversee this comprehensive sales training, geared towards teaching and practicing the same fundamentals that have made the Rapids one of the top selling ticket sales staffs in the MLS.

You don’t want to miss the opportunity to receive first-class training and a chance to earn a future ticket sales position with the Colorado Rapids. We are currently looking for candidates for our January 2018 and June 2018 classes!

The event will take place on December 5th from 12:00pm-5:00pm on the campus of Southern Nazarene University

Colorado Rapids Sales Training Combine will be an invite only-event and space is limited. Once you have applied for the combine, preferred candidates will be emailed their invite if selected with additional information. 

Below are past testimonials from attending the Colorado Rapids Sales Combine:

The Colorado Rapids Sales Combine gave me extremely beneficial knowledge on how to be successful and professional within the sports sales industry. Learning from some of the best salespeople in sports has helped me immensely within my current role and gave me a better understanding of how to reach my goals in my career.” -Jake Holliman, Inside Sales Representative at Colorado Rapids

The Colorado Rapids Sales Combine was one of the key reasons I landed a job with the Arizona Coyotes as a Ticket Sales Representative. Aside from all the helpful technical sales aspects we learned, my biggest takeaway from the sales combine was how to build rapport with your prospects – Kaleigh Hill, Ticket Sales Representative at Phoenix Coyotes

So many people say they want to work in sports, but few understand what that really means. The Rapids Sales Combine provides valuable insight into the world of sports and sales. The training Combine at the Rapids prepared me for the training and lessons I was taught at the Seattle Sounders. Not only that but you meet and train alongside people who down the road could be LinkedIn connections, friends or even coworkers!” – Lauren Thomas, Group Experience Consultant at Seattle Sounders

“The Colorado Rapids sales combine is a fantastic way to break into the “industry”. Committing to one of these combines shows your drive and desire to be a part of the team you are attending the event with. I have honestly attended a couple of these events around the country and found the Colorado Rapids combine to be the most enjoyable. I highly recommend this event to any individual that is seriously invested in breaking into the sports industry. – John Hutchinson, Inside Sales Representative at Colorado Rockies


Note: This position was originally posted on the Kroenke Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Kroenke Sports employment site.

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Sales & Marketing: Ticket Sales
COLORADO RAPIDS SALES COMBINE DECEMBER 4TH - COLORADO RAPIDS (FAYETTEVILLE, AR)

Colorado Rapids Sales Training Combine

The Colorado Rapids Sales Training Combine offers you a chance to learn high-level ticket sales techniques, as well as showcase your abilities in an innovative training and interview experience.  Rapids ticket sales managers and executives will oversee this comprehensive sales training, geared towards teaching and practicing the same fundamentals that have made the Rapids one of the top selling ticket sales staffs in the MLS.

You don’t want to miss the opportunity to receive first-class training and a chance to earn a future ticket sales position with the Colorado Rapids. We are currently looking for candidates for our January 2018 and June 2018 classes!

The event will take place on Monday December 4th from 3:00pm-8:00pm on the campus of University of Arkansas

Colorado Rapids Sales Training Combine will be an invite only-event and space is limited. Once you have applied for the combine, preferred candidates will be emailed their invite if selected with additional information.

Below are past testimonials from attending the Colorado Rapids Sales Combine:

The Colorado Rapids Sales Combine gave me extremely beneficial knowledge on how to be successful and professional within the sports sales industry. Learning from some of the best salespeople in sports has helped me immensely within my current role and gave me a better understanding of how to reach my goals in my career.” -Jake Holliman, Inside Sales Representative at Colorado Rapids

The Colorado Rapids Sales Combine was one of the key reasons I landed a job with the Arizona Coyotes as a Ticket Sales Representative. Aside from all the helpful technical sales aspects we learned, my biggest takeaway from the sales combine was how to build rapport with your prospects – Kaleigh Hill, Ticket Sales Representative at Phoenix Coyotes

So many people say they want to work in sports, but few understand what that really means. The Rapids Sales Combine provides valuable insight into the world of sports and sales. The training Combine at the Rapids prepared me for the training and lessons I was taught at the Seattle Sounders. Not only that but you meet and train alongside people who down the road could be LinkedIn connections, friends or even coworkers!” – Lauren Thomas, Group Experience Consultant at Seattle Sounders

“The Colorado Rapids sales combine is a fantastic way to break into the “industry”. Committing to one of these combines shows your drive and desire to be a part of the team you are attending the event with. I have honestly attended a couple of these events around the country and found the Colorado Rapids combine to be the most enjoyable. I highly recommend this event to any individual that is seriously invested in breaking into the sports industry. – John Hutchinson, Inside Sales Representative at Colorado Rockies


Note: This position was originally posted on the Kroenke Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Kroenke Sports employment site.

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Sales & Marketing: Ticket Sales
COLORADO RAPIDS SALES COMBINE DECEMBER 2ND - COLORADO RAPIDS (NORMAL, IL)

Colorado Rapids Sales Combine December 2nd – Illinois State University (Normal, IL)

 

 

Colorado Rapids Sales Training Combine

The Colorado Rapids Sales Training Combine offers you a chance to learn high-level ticket sales techniques, as well as showcase your abilities in an innovative training and interview experience.  Rapids ticket sales managers and executives will oversee this comprehensive sales training, geared towards teaching and practicing the same fundamentals that have made the Rapids one of the top selling ticket sales staffs in the MLS.

You don’t want to miss the opportunity to receive first-class training and a chance to earn a future ticket sales position with the Colorado Rapids. We are currently looking for candidates for our January 2018 and June 2018 classes!

The event will take place on Saturday December 2nd from 9:00am to 2:00pm on the campus of Illinois State University.

Colorado Rapids Sales Training Combine will be an invite only-event and space is limited. Once you have applied for the combine, preferred candidates will be emailed their invite if selected with additional information. 

Below are past testimonials from attending the Colorado Rapids Sales Combine:

The Colorado Rapids Sales Combine gave me extremely beneficial knowledge on how to be successful and professional within the sports sales industry. Learning from some of the best salespeople in sports has helped me immensely within my current role and gave me a better understanding of how to reach my goals in my career.” -Jake Holliman, Inside Sales Representative at Colorado Rapids

The Colorado Rapids Sales Combine was one of the key reasons I landed a job with the Arizona Coyotes as a Ticket Sales Representative. Aside from all the helpful technical sales aspects we learned, my biggest takeaway from the sales combine was how to build rapport with your prospects – Kaleigh Hill, Ticket Sales Representative at Phoenix Coyotes

So many people say they want to work in sports, but few understand what that really means. The Rapids Sales Combine provides valuable insight into the world of sports and sales. The training Combine at the Rapids prepared me for the training and lessons I was taught at the Seattle Sounders. Not only that but you meet and train alongside people who down the road could be LinkedIn connections, friends or even coworkers!” – Lauren Thomas, Group Experience Consultant at Seattle Sounders

“The Colorado Rapids sales combine is a fantastic way to break into the “industry”. Committing to one of these combines shows your drive and desire to be a part of the team you are attending the event with. I have honestly attended a couple of these events around the country and found the Colorado Rapids combine to be the most enjoyable. I highly recommend this event to any individual that is seriously invested in breaking into the sports industry. – John Hutchinson, Inside Sales Representative at Colorado Rockies


Note: This position was originally posted on the Kroenke Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Kroenke Sports employment site.

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Sales & Marketing: Ticket Sales
COLORADO RAPIDS SALES COMBINE DECEMBER 1ST - COLORADO RAPIDS (IOWA CITY, IA)

Colorado Rapids Sales Combine December 1st – University of Iowa (Iowa City, IA)

 

 

Colorado Rapids Sales Training Combine

The Colorado Rapids Sales Training Combine offers you a chance to learn high-level ticket sales techniques, as well as showcase your abilities in an innovative training and interview experience.  Rapids ticket sales managers and executives will oversee this comprehensive sales training, geared towards teaching and practicing the same fundamentals that have made the Rapids one of the top selling ticket sales staffs in the MLS.

You don’t want to miss the opportunity to receive first-class training and a chance to earn a future ticket sales position with the Colorado Rapids. We are currently looking for candidates for our January 2018 and June 2018 classes!

The event will take place on Friday December 1st from 1:00pm-6:00pm on the campus of University of Iowa

Colorado Rapids Sales Training Combine will be an invite only-event and space is limited. Once you have applied for the combine, preferred candidates will be emailed their invite if selected with additional information. 

Below are past testimonials from attending the Colorado Rapids Sales Combine:

The Colorado Rapids Sales Combine gave me extremely beneficial knowledge on how to be successful and professional within the sports sales industry. Learning from some of the best salespeople in sports has helped me immensely within my current role and gave me a better understanding of how to reach my goals in my career.” -Jake Holliman, Inside Sales Representative at Colorado Rapids

The Colorado Rapids Sales Combine was one of the key reasons I landed a job with the Arizona Coyotes as a Ticket Sales Representative. Aside from all the helpful technical sales aspects we learned, my biggest takeaway from the sales combine was how to build rapport with your prospects – Kaleigh Hill, Ticket Sales Representative at Phoenix Coyotes

So many people say they want to work in sports, but few understand what that really means. The Rapids Sales Combine provides valuable insight into the world of sports and sales. The training Combine at the Rapids prepared me for the training and lessons I was taught at the Seattle Sounders. Not only that but you meet and train alongside people who down the road could be LinkedIn connections, friends or even coworkers!” – Lauren Thomas, Group Experience Consultant at Seattle Sounders

“The Colorado Rapids sales combine is a fantastic way to break into the “industry”. Committing to one of these combines shows your drive and desire to be a part of the team you are attending the event with. I have honestly attended a couple of these events around the country and found the Colorado Rapids combine to be the most enjoyable. I highly recommend this event to any individual that is seriously invested in breaking into the sports industry. – John Hutchinson, Inside Sales Representative at Colorado Rockies


Note: This position was originally posted on the Kroenke Sports employment site. To ensure that your application is considered for this position, please click here to apply for this job on the Kroenke Sports employment site.

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Sales & Marketing: Consumer Marketing/Brand Management
District ’96 Marketing Team - D.C. United (Washington, DC)

District ’96 Marketing Team

Reports To: Marketing Manager

Overview:

District ’96 represents D.C. United across a variety of engagements; our District ’96 group is some of the most knowledgeable members of our sporting community. Through active fan engagement, they help provide memorable experiences to D.C. United supporters across the DMV and at each home match. Members will be asked to represent and promote D.C. United at a variety of events annually with the goal of enhancing the fan experience through positive, energetic fan interaction. These events include, but are not limited to: home games, special events, sports tournaments, partner appearances, festivals, mobile marketing vehicle locations, etc.

Essential Functions:

Members are asked to implement event load-in and load-out as well as game day load in and load out. Members are asked to manage operational needs and activation of the following elements while at events representing D.C. United:

?Handout premium items

?Facilitate on-site promotions                                                                                                                                             

?Interact with fans

?Communicate general information

Team member will also be responsible for fan engagement and data collection at each event. As well as assisting with other tasks as assigned by Marketing Manager.

Specific Job Knowledge, Skill and Ability

The ideal candidates will reside locally and can begin work and training in February 2018. There are no guaranteed number of hours per week, scheduling is set on an as needed event/game basis. The opportunity is expected to last up to one year. Also expect opportunities to step into the mascot suit.

•Must be at least 18 years of age. High School Diploma or equivalent is required.

•Ability to lift and carry up to 30lbs frequently; requires prolonged standing.

•Required to travel frequently, bulk of travel is within the DMV area.

•Hard working, detail-oriented and results-driven.

•Organized with the ability to multi-task and effectively solve problems in a fast-paced work environment.

•Strong leadership skills with the ability to be a team player and enjoy working in a team environment.

•Possess excellent communication and customer-service skills.

•Must be dependable, willing to take initiative and adapt to a variety of situations.

•Previous marketing/promotional/event experience preferred.

•Must be able to work home games, nights/weekends and holidays.

•Must be able to work in outdoor conditions.

•Must be passionate about D.C. United and/or have a willingness to learn about the organization.

This list of position functions is not all-inclusive and may be supplemented or modified.


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Sales & Marketing: Marketing
Grassroots Marketing Team Member - FC Dallas, Major League Soccer & Toyota Stadium (Frisco, TX)

The FC Dallas Grassroots Marketing Team Member will serve as an integral part of the FC Dallas strategic marketing efforts expanding our reach throughout the Dallas-Fort Worth area.

The Grassroots Marketing Team Member will act as one of FC Dallas’ lead ambassadors in interacting with fans/businesses/communities that fall within FCD’s key demographic (18-34 year old males and females) where they work, live and play.

This person will be expected to have a dynamic/fun personality with the ability to engage our target audience and must also be capable of evangelizing key FC Dallas brand and sales messaging.  

This person will be working individually and as part of an overall grassroots event team that will focus on, but not be limited to, growing FCD’s reach in four key DFW segments: DFW-area bars/restaurants, adult soccer leagues, apartment complexes, and local colleges/universities.

The team member will also be charged with taking part in/building a variety of events throughout DFW as well as assisting the Event Presentation Team at events at Toyota Stadium (FC Dallas games and other events) throughout the year.

Job Responsibilities:  

  • Assist grassroots team in building/taking part in major events such as FCD Week, World Cup/Gold Cup events, U.S. Men’s/Women’s National Team watching parties, FCD playoff pep rallies, festivals, tournaments, concerts and more.
  • Connecting with and building/maintaining relationships with bars/restaurants throughout DFW and making sure they are properly activating during all key FC Dallas dates, including but not limited to: distribution of promotional posters/giveaway items, TV broadcast tune-in, staff activation, ticket sales messaging, data capture, etc.
  • Coordinating activation efforts and engagement as well as data capture at apartment complexes that fall within FCD’s key demographic in a variety of ways including, but not limited to: watch parties, pool parties, social events, individual ticket/group offers, etc.
  • Oversee relationships with all local DFW universities (SMU, TCU, UNT, UTD, etc. and community colleges) through activations/outreach/initiatives/events/data
  • Coordinate activation efforts and engagement as well as data capture at local adult soccer leagues including distribution of FCD marketing/sales messaging, promotional giveaway items, etc.
  • Assist in relationship building with local businesses that target key 18-34 year-old demographic to allow for pocket schedules, game poster distribution, data capture, ticket sales promotions, etc. on a consistent basis.
  • Assist grassroots team in build out of FC Dallas events calendar by reaching out to local venues and events and seeking activation opportunities
  • Responsible for assisting in the management and growth of the FC Dallas Promo Girls, FCDrum (drumline), and Mascot (Tex Hooper) programs into revenue driving programs as well as all internal and outside scheduling.
  • Serve as integral member of the game presentation team for FC Dallas home games, including managing in-game promotions, FCDrum and coordinating the FC Dallas Promo Girls and mascot Tex Hooper.
  • Team Member will be responsible for meeting pre-determined agreed upon measurable goals for each of the above job responsibilities.

Skills and Requirements:

  • Bachelor’s Degree required
  • Must be comfortable with a flexible/“non-traditional” work schedule and have ability to work nights and weekends regularly.
  • Being a conversation starter and maintaining a positive/fun attitude are mandatory for this position.
  • Ability to approach people in a public setting and engage them with the FC Dallas brand.
  • Strong work ethic. Take pride in your work and strive to exceed expectations.
  • Ability to work as part of a team
  • Ability to work well with others, including senior management.
  • Excellent interpersonal verbal/?written communication skills.
  • Will involve travel to games/events throughout DFW

Education:  

  • Bachelor's degree in Marketing, Communications, or related field/equivalent additional experience preferred.

Experience:  

  • 1 or more years experience in event management, grassroots outreach or sales preferred

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have at least a Bachelor's Degree in Marketing, Communications, or equivalent experience?
2. Yes/No: I have 1 or more years’ experience in event management, grassroots outreach or sales preferred
3. Yes/No: I am available to work a flexible schedule to include nights, weekends and holidays?
4. Yes/No: In the last seven years, have you been convicted of a major crime other than a minor traffic violation? If yes, please explain (will not necessarily disqualify you for a position)


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Sales & Marketing: Ticket Sales
Group Ticket Sales Representative - FC DALLAS, Major League Soccer & Toyota Stadium (Frisco, TX)

This is an exciting time for FC Dallas as we are looking to build one of the top sales teams in professional sports. FC Dallas is looking for an experienced, results-driven salesperson to join our ticket sales team. This position is a full-menu ticket sales role, with a primary focus on driving Group Sales initiatives through themed events and traditional categories. The ideal candidate will have a proven track record of success in Group Sales and the ability to prospect and drive ticket sales in Toyota Stadium. This position includes a base salary, 10% sales commissions, other bonus opportunities and a competitive benefits package.

Job Purpose:

Identify and contact prospective clients, generate sales proposals, service existing accounts and ensure quality and consistency when interacting with FC Dallas ticket buyers. Game-day responsibilities include executing group events, prospecting at sales tables, servicing client accounts, and other duties as assigned. Candidates must also be able to work team events throughout the year which include holidays and weekends.  

Essential Duties and Responsibilities:

  • Create, sell, and execute group events for every home game at Toyota Stadium
  • Identify sales prospects and contacts through multiple prospecting resources
  • Initiate new business from internal leads
  • Meet a daily and weekly minimum of outbound new business calls and face to face sales appointments
  • Create and present new business sales proposals to C-level executives
  • Establish rapport and maintain contact with current and potential clients
  • Attend networking events, conferences, meetings, and other local promotional opportunities to build a professional network in the DFW area
  • Coordinate timely payment and delivery of tickets for all group events
  • Be up to date on industry best practices specific to group sales and events
  • Be able to work weekends and holidays as pertaining to game schedule and promotional events
  • Perform miscellaneous job-related duties as assigned

Experience:

  • Bachelor’s Degree required
  • At least 2 years of Sales experience, preferably Ticket Sales

Knowledge, Skills, and Abilities:

  • Ability to prepare routine administrative paperwork
  • Knowledge of planning and scheduling techniques
  • Strong interpersonal and communication skills
  • Ability to work effectively with a wide range of constituencies in a diverse community
  • Ability to utilize advertising and/or sales promotion techniques
  • Ability to create, compose and edit written materials
  • Ability to gather data, compile information, and prepare reports
  • Knowledge of customer service standards and procedures
  • Ability to analyze and solve problems
  • Ability to plan, organize, and implement a range of sales promotion programs and/or events
  • Ability to identify and/or follow up on sales leads and referrals

Work Environment:

Work is normally performed in a typical interior/office work environment. Occasional outdoor environment and extended periods of standing associated with team events.

Expectations:

  • Adhere to FC Dallas Organization Policies and Procedures
  • Act as a role model within and outside the FC Dallas Organization
  • Perform duties as workload necessitates
  • Demonstrate flexible and efficient time management and ability to prioritize workload
  • Meet Department productivity standards

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have two (2) Years of experience within sales in a sport/entertainment particularly or a similar role?
2. Yes/No: My experience reflects working in a high volume sales environment?
3. Yes/No: I have knowledge of FC Dallas and Major League Soccer?
4. Yes/No: I have an elevator pitch on selling FC Dallas?
5. Yes/No: My schedule is flexible which can include nights, weekends, and holidays?
6. Yes/No: I can read/speak Spanish?
7. Yes/No: In the last seven (7) years, have you been convicted of a major crime other than a minor traffic violation? If yes, please explain (this will not necessarily disqualify you for a position).
8. What is your earliest potential start date?
9. Yes/No: Are you able to communicate via text messages?


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Sales & Marketing: Membership
Membership Services Representative - FC Dallas, Major League Soccer & Toyota Stadium (Frisco, TX)

The Membership Services Representative will be responsible for renewing season ticket member accounts on an annual basis while providing the highest level of customer service to all season ticket holders of FC Dallas. Primary responsibilities are to cultivate strong relationships through outbound phone calls, out of office appointments and in-game meetings. This individual must demonstrate a high level of energy and possess excellent interpersonal and communication skills, particularly verbal, as well as strong organizational skills.

Job Responsibilities:

  • Responsible for the management and annual renewal of all FC Dallas Season Ticket Members.
  • Plan and execute all service tactics and call campaigns to build relationships and strengthen retention efforts.
  • Provide excellent customer service to ensure repeat business.
  • Fulfill season ticket member requests and questions via email, phone and face-to-face meetings in a timely manner.
  • Develop beneficial relationships with existing season ticket members to maximize cross selling and referral opportunities.
  • Maintain a detailed database of client information and touch points for all season ticket members.
  • Work all FC Dallas Home Games as well as other out of office events.
  • Assist in the planning and execution of various season ticket member events.
  • Perform other duties as assigned.

Job Qualifications:

  • Bachelor’s degree in Sports Management, Business or related field
  • 1-2 years of sales or service experience required, preferably in sports
  • Ability to work a flexible work schedule, evenings, including weekends and holidays as needed
  • Strong written and oral communication skills
  • Proficient in Microsoft Office, Outlook and Excel
  • Experience with a ticketing software is preferred
  • Must possess a strong work ethic and exceptional attention to detail
  • Ability to work in a fast-paced, team-oriented environment
  • Positive demeanor to handle and resolve all customer concerns
  • Must be self-disciplined, motivated and manage time effectively

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have customer service experience?
2. Yes/No: I can work a flexible schedule to include evenings, weekends and holidays?
3. Yes/No: I have experience in the sports and entertainment industry?
4. Yes/No: I have knowledge of FC Dallas and Major League Soccer?
5. Yes/No: In the past seven years, have you been convicted of a crime, other than a minor traffic violation? If yes, describe in full below: (will not necessarily exclude you from consideration)
6. Yes/No: I am bilingual (Spanish Speaking)


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Sales & Marketing: Ticket Sales
Ticket Sales Representative - FC DALLAS, Major League Soccer & Toyota Stadium (Frisco, TX)

The New Membership Sales Representative will be exclusively focused on the objective and responsibility of producing revenue through the sale of season ticket memberships for one of the strongest clubs in Major League Soccer.

Direct functions include prospecting new business opportunities, managing and reporting weekly on your pipeline of prospects, a continual development of new business leads, prospecting and communication with our past season ticket buyers along with a commitment to building  and growing consumer relationships, increasing the affinity of our customers and demonstrating a strong commitment to quality and service.

The individual must demonstrate a high level of energy and possess excellent interpersonal and communication skills, particularly verbal, as well as strong organizational skills.  He/she will be required to make 60+ calls per day, conduct face to face meetings and stadium tours, have an active selling role within the stadium on game days and have a passion for selling professional sports entertainment.  The position requires a minimum of 40+ hours per week, is very goal oriented and includes a base salary, plus 10% sales commissions and other bonus opportunities. 

Responsibilities include, but are not limited to:

  • Meeting or exceeding weekly, monthly and long term sales goals in the areas of new season membership sales
  • Prospecting, qualifying and setting sales appointments at Toyota Stadium
  • Working in harmony with team members and those from other departments within the club
  • Building and fostering beneficial relationships with new business accounts
  • Providing excellent care and quality service to all customers/prospects
  • Working all home matches as a means of prospecting new business opportunities
  • Meeting or exceeding call minimums
  • Assisting management with sales campaigns, events and activities
  • Opportunities to cultivate and sell other full menu and premium products

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have two (2) Years of experience within sales in a sport/entertainment particularly or a similar role?
2. Yes/No: My experience reflects working in a high volume sales environment?
3. Yes/No: I have knowledge of FC Dallas and Major League Soccer?
4. Yes/No: I have an elevator pitch on selling FC Dallas?
5. Yes/No: My schedule is flexible which can include nights, weekends, and holidays?
6. Yes/No: I can read/speak Spanish?
7. Yes/No: In the last seven (7) years, have you been convicted of a major crime other than a minor traffic violation? If yes, please explain (this will not necessarily disqualify you for a position).
8. Yes/No: Are you able to communicate via text messages?


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Sales & Marketing: Ticket Sales
Account Manager, Member Services - Houston Dynamo/Dash (Houston, TX)

The Dynamo/Dash Account Manager will personally manage relationships with all Dynamo and Dash season ticket members and partial plan account holders and perform the function of processing and printing all game tickets. Account Managers are responsible for maximizing season ticket renewal percentages by providing superior customer service to and developing personal and long term relationships with account holders. Relationships will be built through a multiple touch-point system including but not limited to, outbound calls, personalized letters, email, servicing inbound calls, and other special team related, private season ticket holder functions.

The touch point system will be supervised by the Manager, of Member Services.

The Dynamo/Dash Account Manager will also be tasked to generate referrals through current season ticket accounts resulting in new revenues generated though each season ticket holder in the areas of season tickets, group sales, and up-sells. The referral function is a vital component of the role as it supports the overall growth of the teams business.

Ultimately each member of the Dynamo and Dash service team will be personally responsible for managing a portfolio of Dynamo/Dash season and partial plan revenue and renewing that portfolio by providing a service level that is the highest in the industry. By creating and maintaining this level of service excellence, both in individual interactions with our customers and other members of the service specialist team, they will drive renewal percentages resulting in enhanced customer loyalty resulting in additional referrals and subsequently greater revenues for the Houston Dynamo organization.


ESSENTIAL SEASON TICKET DUTIES AND RESPONSIBILITIES
• Retention and renewal of Dynamo season ticket and partial plan holder – minimum accepted level for season tickets: 90%.
• Develop and maintain positive personal relationships with Houston Dynamo season ticket and partial plan holders via outbound calls, personalized letters, emails and face to face interaction and team functions.
• Make an average minimum of Forty (40) out-bound calls per day
• Make an average minimum of Twenty (20) proactive touch points per day (telephone, email, letters, face-to-face).
• Perform a minimum of Eight (8) touch points per account holder per season.
• Provide superior service to all inbound customer communication: phone calls, email, Facsimiles, etc.
• Implement and execute all amenities, benefits, and events to season ticket holders.
• Respond to all season ticket holder service needs such as customer service issues, ticket exchanges, add-on requests, financial billing, and other ticketing and team related questions.
• Utilize Veritix system to track and report progress of relationships with season ticket holders, as well as to ensure client profiles are always up-to-date.
• Create, assemble and distribute welcome packets to all current and new account holders.
• Create, manage and analysis all data from ticket sales surveys to improve department efficiency, retention rates, and customer satisfaction and loyalty.
• Work service tables at Dynamo season ticket holder events.
• Provide referrals to the sales team resulting in new revenues generated though each season ticket holder in the areas of season tickets, group sales and up-sells.
• Other duties as assigned by the VP of Premium and Fan Relations as well as Manager of Member Services.

ESSENTIAL BOX OFFICE RESPONSIBILITIES
• Process and print all season, mini plan, group and individual ticket sales orders for the Dynamo. Process all group orders.
• Answer all in coming ticket office calls.
• Assist in game day overall ticket office functions.
• Work as a team to maintain a professional level of appearance of self within the box office working environment.
• General office duties including but not limited to answering phones using proper and professional phone etiquette, organized accounting of league and small business partner ticket vouchers.
• Provide any further assistance as required under the direction of the Director of Ticket & Premium Services.


SUPPORTIVE DUTIES AND RESPONSIBILITIES
• Maintain appropriate outgoing voicemail messages and prompts based on marketing message required.
• Monitor all ticket sales messaging on Dynamo website.
• Maintain effective and efficient Outbox CRM database. All touch points must be documented within contact management area of system.
• Review and discuss with Dir. of Box Office and CS and Sr. VP Business Development fan complaints and issues with our delivery of product.


SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
• The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
• Specialist must maintain a burning and focused desire to help set the standard for client experience and retention departments in the professional sports industry
• Thoroughness and attention to detail
• Genuinely passionate about providing an outstanding level of customer service.
• Exemplary self-discipline, professionalism, pride and work ethic.
• Outstanding listening, written, and verbal communication skills
• Team oriented individual with a proactive positive attitude.
• Willingness to take initiative and ownership of projects
• Detail oriented with ability to multi task effectively and with a sense of urgency, sometimes under a high level of stress.
• Excellent organizational and personal time management skills.
• Proven to be reliable, diligent, self-motivated and dedicated.
• Ability to reason and problem solve. Define problems, collect data, establish facts, draw valid conclusions and make independent decisions.
• Compliance with organizational directives.
• Flexible hours required. Working evenings/nights, weekends and holidays.



QUALIFICATIONS, EDUCATION, FORMAL TRAINING, AND EXPEREINCE
• Bachelor’s degree in business, sports, hotel/hospitality, marketing or related field preferred.
• Experience and training in CRMr systems, Outbox or other Customer Relations Management system preferred.
• High proficiency in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, internet use and other basic computer usage.
• Familiarity with basic tenets of sales and customer service.

• Sports sales experience a plus.
• Bilingual English and Spanish a plus.


COMPENSATION
Competitive base salary, health insurance plus performance based bonuses.


OTHER
This position is critical to the success of the Houston Dynamo organization. The ideal Dynamo/Dash Account Manager – Member Services brings enthusiasm, solid experience and the ability to perform their core duties at the highest level of performance while proactively seeking new ways to improve the organizations interaction with our customers/fans. The candidate must strive to make each fans experience with the Dynamo/Dash a positive and memorable one each and every time.


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Sales & Marketing: Ticket Sales
Part Time Sales and Service Associate - LA Galaxy (Carson, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

The Sales and Service Associate will assist the Sales Coordinators, sales, and service team with general sales and service activities in support of overall fan satisfaction during the season.

This position will focus on game-day events as well as activities outside of game-day including but not limited to office hours and youth soccer events/registrations.

ESSENTIAL DUTIES:

Game-day Duties – Assist in the overall game presentation and execution of all LA Galaxy home games that includes:

  • Set up game-day fan experiences
  • Answer any fan questions
  • Direct/escort visitors on game day

Assist with player appearances and other activities before, during and after LA Galaxy home games

In-office – Assist the LA Galaxy Sales and Service teams on project fulfillment which includes:

  • Sales activities that include seasonal package sales (following training by and under supervision of veteran sales executives)
  • Research and creation of lead lists for group outings
  • Courtesy calls to customers
  • Log fan feedback and perform other data entry/cleanup
  • Assist full-time staff with fan mailings and communications
  • Develop content for website and other electronic and hard-copy communications

Off-site – Travel to off-site locations an perform essential duties in the community which can include:

  • Represent the LA Galaxy brand for public appearances
  • Lead or assist Galaxy staff with execution of clinics, player appearances, youth soccer registrations and other events in the community
  •  And other duties as required.

REQUIRED QUALIFICATIONS

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Regular attendance at all LA Galaxy home games
  • Excellent verbal and written communications
  • Proactive and have the ability to work independently without the need for supervision
  • Proficiency in Microsoft Office/Outlook, Word, Excel
  • Ability to manage multiple tasks
  • Enthusiasm for or experience in professional sports sales
  • Familiarity with basic tenets of customer service
  • Thoroughness and attention to detail
  • Ability to interact professionally with fans
  • Comfort working alone or in teams
  • Tolerance for stress
  • Ability to handle minor lifting (up to 25 pounds)

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Sales & Marketing: Ticket Sales
Amateur Soccer Account Executive - LA Galaxy (Carson, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

POSITION PURPOSE:
The team is seeking a professional, passionate, hard-working and dedicated sales person with the self-motivation and desire to start a solid career in the sports industry. The primary focus will be on selling LA Galaxy group tickets and amateur soccer programming. This individual will also have the ability to sell LA Galaxy season tickets, mini plans, and other packages. Account Executives are provided with some leads, but are also responsible for seeking new business, through web research, networking mixers, client referrals, cold-calling, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Generate new group sales by targeting and developing relationships primarily with youth soccer organizations, as well as businesses, universities, church groups, youth groups, after school programs, alumni organizations, fan groups, and other community groups.

  • Attend youth soccer tournaments, board meetings, coach meetings, team parent meetings and other out of the office youth soccer meetings as required
  • Make sales calls from category lists to area organizations and follow-up as necessary.
  • Responsible for servicing, renewing, up-selling, and cross-selling current group accounts.
  • Proficient in all LA Galaxy packages including full season seats, partial plans, luxury seating, kicks for kids, and other special events.
  • Full participation in extensive inbound/outbound call campaigns including meeting large new outbound call requirements.
  • Maintain a minimum daily average of 40 outbound calls – volume maybe increased or decreased based upon the time of year and needs of the organization.
  • Generate maximum revenue using all sales methods including face-to-face appointments, stadium tours, territory prospecting, and networking.
  • Meet or exceed weekly, monthly, and annual sales goals and activity requirements.
  • Service all clients in accordance with ticket sales department service guidelines.
  • Perform “game day” responsibilities, including entertaining clients and prospects, working ticket sales booths, and fulfillment of large group event partnerships.
  • Attend team, community, and other events for purpose of maximizing sales opportunities
  • Assist with creative development for production of sales materials including flyers, brochures, and other support material.
  • Coordinate with other departments to organize events that generate group ticket sales.
  • Recording and reporting of sales functions to supervisor(s).
  • Other duties as assigned by Senior Manager of Ticket Sales and Manager of Amateur Soccer and Fan Development.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Highly motivated, naturally aggressive, with a positive attitude.
  • Sales experience preferred, sports sales experience a plus.
  • Exemplary self-discipline, professionalism, pride and work ethic.
  • Outstanding listening, written, and verbal communication skills.
  • Committed to personal integrity and team oriented.
  • Detail oriented with ability to multi-task effectively and with a sense of urgency, sometimes under a high level of stress.
  • Excellent organizational and time management skills.
  • Creativity and ability to see ideas through to successful execution.
  • Enthusiasm for and/or experience in professional sports sales and/or service.
  • Thoroughness and attention to detail.
  • Flexible hours required: working evenings/nights, weekends and holidays.

QUALIFICATIONS, EDUCATION, FORMAL TRAINING, AND EXPERIENCE

  • Bachelors degree in communications, sports, business, marketing or related field preferred.
  • Experience and training in Ticketmaster, Archtics, Microsoft CRM, or other Customer Relations Management system preferred.
  • High proficiency in Microsoft Word, Microsoft Excel, Internet use, and other basic computer usage.
  • Familiarity with basic tenets of sales and customer service, sports industry specific a plus.
  • Bilingual in English and Spanish a plus.
  • Licenses or certificates – none specifically required.
  • Grooming – employee must maintain a neat, clean and well-groomed appearance. Good hygiene & professional appearance required. Business casual attire in office and during events. Employees may be required to wear LA Galaxy attire (to be provided) when representing the Galaxy in public.

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Sales & Marketing: Fan Development
Star Squad - LA Galaxy (Carson, CA)

Position Title: LA Galaxy Star Squad

Please note as a applicant - you must meet all of the following minimum requirements:

  • Must be 18 years of age on or before 12/09/2017
  • Be a high school graduate (or equivalent)
  • Participate in all required days and levels of the audition process and RSVP online at www.lagalaxy.com/auditionNo Exceptions.
  • Have reliable form of transportation

POSITION PURPOSE:

The LA Galaxy is seeking enthusiastic individuals to join the LA Galaxy Star Squad promotional team for the 2018 season. The LA Galaxy Star Squad is a co-ed, highly-interactive group that represents the LA Galaxy organization at home games, events, and hundreds of “street team” appearances throughout the community. At games, the team assists with entertainment, contests, activities, promotions, and is also the main group of brand ambassadors responsible for meeting, greeting, and interacting with our guests from start to finish.  The team also represents the LA Galaxy organization at various events and appearances throughout the community, with particular emphasis on grassroots mobile marketing, fan development, and community/non-profit events.

 PRIMARY FUNCTIONS:

  • Represent the LA Galaxy in a professional, enthusiastic and positive manner at all LA Galaxy home games and community events
  • Assist with in-game promotions including sponsor elements, giveaways, t-shirt tosses, etc.
  • Manage On-Field Experience activities/groups during pregame and halftime
  • Work as Brand Ambassadors to create a memorable experience for all fans and community members in attendance at Galaxy home games and community events
  • Responsible for set up, tear down, and management of all interactive elements at community events, with particular emphasis on mobile marketing, fan development and community/non-profit events
  • Promote current marketing, sales, and promotional initiatives of the Club
  • Supports the sales team to create leads through grassroots marketing opportunities
  • Drive the Galaxy’s brand, events and marketing concepts through the use of social media
  • Serve as liaison to provide the LA Galaxy with feedback from members of the community at Galaxy games and public events

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

  • Energetic, proactive and hard-working professional
  • Exceptional problem-solving skills
  • Ability to work well on a team
  • Previous brand ambassador/promo team, spokes-modeling, public speaking experience is preferred
  • Must have truly outstanding customer service and interpersonal communication skills,
  • A friendly and engaging personality, poise, confidence, and the ability to professionally communicate and interact with all levels of management, staff, fans, VIP’s, etc.
  • Knowledge of, or experience in, team sports and soccer is preferred
  • Ability to lift at least 25 pounds at a time
  • Must be willing to work the majority of all Regular Season LA Galaxy Home games for the season
  • Must be willing to work the majority of scheduled community and special events as needed
  • Flexible schedule to include weekends, evenings, and some holidays to meet event/game needs

Additional duties, expectations, demands, etc. may be added or changed on an as-needed basis in order to meet organizational needs.

   


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Sales & Marketing: Graphic Design/Creative Services
Graphic Designer - Los Angeles Football Club (Los Angeles, CA)

Los Angeles Football Club is Major League Soccer’s newest team in Los Angeles, set to debut in 2018. We are developing a world-class, forward-thinking sports organization to bring the fastest growing professional sport in America to one of the largest and most diverse markets in the world. Our primary initiatives include: designing and building our stadium, developing all facets of our brand, engaging with our community and developing our sporting team and youth programs. We are looking to grow our high-caliber, diverse team with creative and hard-working individuals who have a passion for sports, entertainment, and many of the lifestyle elements that the beautiful game touches.  

POSITION SUMMARY:  

The Graphic Designer will assist in shaping and creating LAFC’s brand cross-departmentally. Through human-centered design and experimentation, this position will uniquely elevate the perception of our products, services and systems we design.

ESSENTIAL FUNCTIONS:

  • Partner with Creative Director and Brand & Community team to translate Company’s brand into exciting and relevant promotions, web page/mobile concepts, point-of-sale displays, retail interior concepts, promotional video, print advertising, etc.
  • Responsible for taking ideas from concept through production (die-lines, printer oversight, etc).
  • Identify trends and innovation inspiration and turn them into new concepts with our multidisciplinary team.
  • Participate and influence all stages of a project, from design research and prototyping to final product and presentation, with a focus on visual communication and storytelling.
  • Create motion graphics for historic Club moments, big and small (player signings, match days, community events, etc).
  • Organize and maintain our Cloud based creative sharing system.
  • Maintain both asset library and print file version of product in a sharable manner, accessable by department.
  • Partner with head of Digital to update LAFC.com and BancOfCaliforniaStadium.com. Assist in building pages, sections, features, etc.
  • Assist Digital team in creating email content for campaigns that engage fans.
  • Analyze web, email, social metrics, and other information to provide aesthetical suggestions and feedback to the department.
  • Assist various departments in creating PowerPoint presentation decks.
  • Support Brand & Community team in creating partnership-based products/designs.
  • Support events team and Game Day Presentations with evolving communication asset needs.
  • Proactively look for ways to improve performance across digital platforms.

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  • Collaborate on special projects to identify and solve creative issues across various departments.
  • Select photography for social media graphic use. 
  • Other duties as assigned by Supervisor/Management.

QUALIFICATIONS:

  • Bachelor’s degree in Graphic Designs or related field preferred, equivalent experience required.
  • 3-5 years experience in interaction/motion/graphic design across a variety of media required.
  • Experience in concept ideation, design strategy, digital prototype in combination with graphic design, and 3D animation preferred.
  • Previous experience working with a major sports team in MLS is a plus.
  • Strong design fundamentals; solid typography, composition, and great attention to detail.
  • Strong knowledge of a variety of graphic design and interactive tools including InDesign, Illustrator, Photoshop, After Effects, and PowerPoint. Experience designing HTML and UI / UX is a plus.
  • Ability to mock-up ideas for evaluation and verification (including physical mock-ups).
  • Ability to communicate effectively and efficiently – both written and oral.
  • Ability to work productively in an unstructured environment with frequent interruptions.
  • Detail-oriented, driven self-motivator with a strong work ethic.
  • Passion for visual design and learning new methods of designing digital experiences.
  • Must present a strong portfolio that demonstrates beautiful & strategically creative solutions.

EQUAL EMPLOYMENT OPPORTUNITY:

LAFC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

LAFC recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. LAFC may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa.


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Sales & Marketing: Client Relations/Customer Service
Premium Service Consultant - Los Angeles Football Club (Los Angeles, CA)

Los Angeles Football Club is Major League Soccer’s newest team in Los Angeles, set to debut in 2018. We are developing a world-class, forward-thinking sports organization to bring the fastest growing professional sport in America to one of the largest and most diverse markets in the world. Our primary initiatives include: designing and building our stadium, developing all facets of our brand, engaging with our community and developing our sporting team and youth programs. We are looking to grow our high-caliber, diverse team with creative and hard-working individuals who have a passion for sports, entertainment, and many of the lifestyle elements that the beautiful game touches.  

POSITION SUMMARY:

The Premium Service Consultant is responsible for the retention, growth and relationships between Los Angeles Football Club and premium suites, loge boxes, and premium club seat holders.

ESSENTIAL FUNCTIONS: 

  • Responsible for 250+ accounts valued at $25M in COI, high renewal rate(s), and execution of sales goals. 
  • Service members via phone calls, emails, site visits, and event day follow up.
  • Game day activities include, but are not limited to assisting premium members with Match Night programs, visiting with members during games, assisting with any concerns or issues, organizing and hosting events, managing a premium concierge station, etc.
  • Acquire new business (including referrals), while maximizing members service via business and consumer touch points (including phone calls, emails, LinkedIn, and other avenues), scheduling in person appointments with potential members at LAFC’s Experience Center and/or off-site locations, respond to incoming inquiries, etc.
  • Attend occasional networking events on behalf of LAFC.
  • Market and service other stadium events outside of LAFC game day.  

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  • Attend Club sponsored charity events within the local community.
  • Assist with event planning and coordination of sales/services related events.
  • Other tasks and duties as assigned by Manager.

QUALIFICATIONS: 

  • Minimum of three years experience in sales/service successfully exceeding required revenue requirements. Expereince in professional Sports (minor league, or college team) or Entertainment preferred.
  • Bachelor’s Degree from an accredited College/University in Business, Sport Management, or related field is required.
  • Must have own transportation to get to/from meetings outside the office and have the ability to work flexible hours including nights, weekends, and holidays in addition to regular business hours.
  • Must be detail oriented and driven with a strong work ethic.
  • Ability to communicate efficiently and effectively, both verbally and in writing.
  • Ability to multi-task and work productively in a fast pace environment with frequent interruptions.
  • Working knowledge of Microsoft Office Suite programs including but not limited to: Word, Excel, Outlook, Power Point, etc.  

EQUAL EMPLOYMENT OPPORTUNITY:

LAFC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

LAFC recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. LAFC may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa.


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Sales & Marketing: Client Relations/Customer Service
Membership Service Consultant - Los Angeles Football Club (Los Angeles, CA)

Los Angeles Football Club is Major League Soccer’s newest team in Los Angeles, set to debut in 2018. We are developing a world-class, forward-thinking sports organization to bring the fastest growing professional sport in America to one of the largest and most diverse markets in the world. Our primary initiatives include: designing and building our stadium, developing all facets of our brand, engaging with our community and developing our sporting team and youth programs. We are looking to grow our high-caliber, diverse team with creative and hard-working individuals who have a passion for sports, entertainment, and many of the lifestyle elements that the beautiful game touches.  

POSITION SUMMARY:

The Membership Service Consultant is responsible for the retention, growth, and relationship between members and Los Angeles Football Club.

ESSENTIAL FUNCTIONS: 

  • Service members via phone calls, emails, site visits, and event day follow up.
  • Acquire new business (including referrals), while maximizing members service via business and consumer touch points (including phone calls, emails, LinkedIn, and other avenues), scheduling in person appointments with potential members at LAFC’s Experience Center and/or off-site locations, respond to incoming inquiries, etc.
  • Execute and attend membership related events on and off Company property.
  • Market and service other stadium events outside of LAFC game day.

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  • Attend Club sponsored charity events within the local community.
  • Assist with event planning and coordination of other sales/services related events.
  • Other tasks and duties as assigned by Manager.

QUALIFICATIONS:

  • Minimum of 1-2 years experience in sales/service successfully exceeding required revenue requirements. Expereince in professional Sports (minor league, or college team) or Entertainment preferred.
  • Bachelor’s Degree from an accredited College/University in Business, Sport Management, or related field is required.
  • Must have own transportation to get to/from meetings outside the office and have the ability to work flexible hours including nights, weekends, and holidays in addition to regular business hours.
  • Must be detail oriented and driven with a strong work ethic.
  • Ability to communicate efficiently and effectively, both verbally and in writing.
  • Ability to multi-task and work productively in a fast pace environment with frequent interruptions.
  • Working knowledge of Microsoft Office Suite programs including but not limited to: Word, Excel, Outlook, Power Point, etc.    

?EQUAL EMPLOYMENT OPPORTUNITY:

LAFC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

LAFC recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. LAFC may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa.


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Sales & Marketing: Sponsorship Services/Activation
Account Manager, Partnership Development - Los Angeles Football Club (Los Angeles, CA)

Los Angeles Football Club is Major League Soccer’s newest team in Los Angeles, set to debut in 2018. We are developing a world-class, forward-thinking sports organization to bring the fastest growing professional sport in America to one of the largest and most diverse markets in the world.  Our primary initiatives include: designing and building our stadium, developing all facets of our brand, engaging with our community and developing our sporting team and youth programs. We are looking to grow our high-caliber, eclectic team with creative and hard-working individuals who have a passion for sports, entertainment, and many of the lifestyle elements that the beautiful game touches.  

POSITION SUMMARY:

The Account Manager, Partnership Development is responsible for managing a portion of LAFC’s partnership portfolio, all contractually obligated income (COI) of assigned accounts, and overseeing the execution of assigned account assets. In addition, the Account Manager will also be responsible for generating incremental annual organic revenue from within the current partnership portfolio.

ESSENTIAL FUNCTIONS:

  • Serve as the primary liaison between LAFC and assigned accounts to ensure and maintain positive relationship between both parties.
  • Manage all aspects of partnership fulfillment for assigned account.
  • Retain and generate incremental revenue with existing partners.
  • Work with the business development team to manage key category development and platform ideation for new and existing partners.
  • Create and implement innovative platforms and assets that will provide incremental revenue opportunities for LAFC.
  • Work with the business development team to design high level vision decks and interactive practice pitch meetings. 
  • Maintain accurate reporting processes, CRM database, procedures and partner database management.
  • Develop and track revenue retention and organic growth pipeline.
  • Generate mid-year and end-year partnership recaps to exhibit ROI.
  • Create case studies of highly successful activations for reference internally and externally.
  • Provide weekly report indicating status of all current partner and department administrative action items.

QUALIFICATIONS:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Bachelors degree in a related field from an accredited College or University required.
  • 3-5 years of account management experience required, in the sports industry preferred; proven track record of managing high spend partnership deals.
  • 2-3 years of sales experience, or history of upselling current clients.
  • Ability to establish and maintain strong working relationships internally and externally.
  • Expereince seeking and securing incremental revenue opportunities with clients.
  • Highly driven self-starter, with the ability to work independently with minimal supervision.
  • Exceptional time management skills with the ability to multitask and execute various projects in a timely manner.
  • Excellent spelling, grammar, proofreading skills, and a strong ability to communicate ideas both orally and in writing.
  • Superb critical thinking ability to effectively and efficiently address and solve internal and external challenges.
  • Proficient in all Microsoft Office products, KORE Software, and a myriad of third party research.
  • Ability to maintain high level of confidentiality at all times.  
  • Flexible schedule with the ability to work nights, weekends, and holidays. Must be able to work all home games during the season.

EQUAL EMPLOYMENT OPPORTUNITY:

LAFC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

LAFC recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. LAFC may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Applicants for employment in the U.S. must possess work authorization, which does not require partnership by the employer for a visa.


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Sales & Marketing: Ticket Sales
Sales Trainee - January 2018 - Major League Soccer (MLS) National Sales Center (Minneapolis, MN)

Start Date: January 30, 2018

The Opportunity: The MLS National Sales Center is seeking positive and passionate individuals to enter an intensive and highly selective two-to-three month sales training program. The National Sales Center is a performance-based program which allows successful NSC Trainees the opportunity to interview for sales positions at MLS Clubs.

Success Rate: The MLS National Sales Center has produced over 270 hires for 24 MLS clubs over 26 sessions. These graduated are being placed in management and director level roles!

How NSC Trainees will Succeed: NSC Trainees are put through a world-class sales training process gaining in-depth knowledge of MLS Ticket Sales by working with MLS clubs and partners, selling premium inventory, season tickets, mini plans, and group tickets. Trainees will primarily use phone and email to market and sell packages, but will also have the opportunity to practice face-to-face selling in select instances. Each NSC Trainee is also provided day-to-day mentoring by upper-level MLS executives.

Success throughout Your Career: We believe a solid foundation allows the opportunity for advancement. In the seven years of the NSC’s existence, over 40 NSC Alumni have risen in the ranks to move into management roles at various MLS Clubs.

Who is Best for this Position: The best candidates for this position must be driven, positive, and have a PASSION for soccer. Specifically, the best individual will meet all the criteria below:

  • Bachelor’s Degree from an accredited college and commitment to be a soccer sales industry leader
  • Ability to participate in entire two-to-three month curriculum (evening, weekend, and potential holiday hours)
  • Ability to work as a team player
  • Proficient in basic computer software programs
  • Strong organizational and communication skills
  • Excellent customer service skills
  • Willingness to learn
  • Ability to move to Blaine, MN at the National Sports Center for the duration of the program
  • Ability to relocate to an MLS Club immediately following the training session

About this Application: Please include a video elevator pitch in your application stating the following:

  • Your Name
  • Your School
  • Graduation Date
  • Why you are passionate about soccer and sales

Check out John Elliano and Griffin Booth (LA Galaxy)’s elevator pitches:





Click here to find out more about the MLS National Sales Center Experience.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to move to Minneapolis, MN for the entire 2 to 4 month training program (evenings, weekends, and possibly holiday hours)?
2. Yes/No: Are you willing to relocate to an MLS club following the training session?
3. Yes/No: Will you now or in the future require sponsorship to work in the United States?


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Sales & Marketing: Ticket Sales
College Ambassador - Minnesota United FC (Golden Valley, MN)

About Us:
Soccer is the global game and the fastest growing sport in the country, and Minnesota United FC (MNUFC) is at the center of growth of the game in the Twin Cities and greater Minnesota. MNUFC is dedicated to growing professional soccer in Minnesota—2017 marks MNUFC’s inaugural season in Major League Soccer. Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description:
The College Ambassador Program is your potential first step in building a career in the sports industry. This is a part-time, paid role where your primary responsibility will be developing and implementing a strategy to get your college or university to use Minnesota United FC tickets, while building relationships with local students and businesses. You will receive dedicated training and you will learn techniques to maximize your verbal and written business communication skills. Prospects are targeted through self-driven initiatives via phone calls, emails, and in-person meetings. Our front office is located in Golden Valley, MN, but the majority of your time will be spent out in the Twin Cities community.

Responsibilities:

  • Maximize ticket sales and ticket sales revenue through execution of meetings, sales calls, and networking events
  • Exemplify the core characteristics of a strong sales culture, e.g. strong interpersonal skills, prompt and professional follow-through, openness to new ideas and suggestions, as well as exhibiting constant enthusiasm toward internal and external contacts
  • Communicate effectively and professionally with all internal and external contacts
  • Support a positive sales culture within the sales team, as well as the entire front office
  • Other duties as assigned by the New Business Development Manager

Requirements:

  • Working towards Bachelor’s degree at local college/university (business, advertising, or marketing major preferred)
  • Interest in building a career in sales or the sports industry
  • Sales experience, although not required, is preferred
  • Excellent verbal and written skills
  • Must have reliable transportation
  • Team player with a positive attitude, self-confidence, professionalism, resourcefulness, integrity, motivation, and a very strong work ethic
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Bilingual skills (English and Spanish) a plus

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you currently working towards a degree at a local college/university?
2. Are you able to work flexible hours, including evenings and weekends?
3. Are you interested in building a career in sales in the sports industry?
4. Do you have previous experience in a selling environment?


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Sales & Marketing: Client Relations/Customer Service
Fan & Membership Services Executive - New York City FC (New York, NY)

JOB TITLE:  Fan & Membership Services Executive                     

DEPARTMENT:  Ticketing & Fan Services

REPORTING TO:  Director, Fan & Membership Services                                                           

LOCATION:  New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. With the support of majority owner City Football Group (owners of Manchester City, Melbourne City and Yokohama F Marinos) as well as minority owner, the New York Yankees, NYCFC kicked off the third season in club history in March 2017 at Yankee Stadium.

POSITION OVERVIEW:

The Fan & Membership Services Executive is responsible for managing, developing, and maintaining all areas of ticket renewals and customer service.  This role will focus on building strong relationships with fans in order to improve the overall experience and provide the best customer service possible.  The position will also provide support for the ticket sales department to assist in generating new business for the Club.

PRIMARY DUTIES:

  • Responsible for all aspects of ticket renewals, customer service, and client fulfillment;
  • Improve the overall fan experience and generate repeat business through servicing and renewal of full season tickets, partial plans, group packages, and other ticketing initiatives;
  • Build strong relationships with customer base through proactive communication that includes, but is not limited to, seat visits, touch points, phone calls, emails, and other communication channels;
  • Answer incoming phone calls and emails; must be able to anticipate, respond to, and resolve all customer complaints and requests in a timely and professional manner;
  • Handle all day to day aspects of customer service, such as seating issues, stadium complaints, ticket add-ons, billing management, etc.;
  • Assist in the planning and execution of Member events during the season as well as in the off-season;
  • Servicing and fulfillment of various ticketing initiatives, such as Youth Soccer Partnerships, Corporate Programs, and Cityzens Membership;
  • Assist Ticket Operations with packaging and mailing of orders, ticket reporting, etc.;
  • Assist in creation of seating charts, ticketing collateral, and databases for events;
  • Maintain customer databases and assist with event planning;
  • Work all match days to ensure an enjoyable and memorable experience; this includes, but is not limited to, guest services, box office assistance, and seat visits;
  • Provide support to Ticket Sales, allowing them to focus on generating new business for the Club;
  • Identify opportunities to grow business through referrals from existing customers;
  • Data capture and distribution of leads to the Ticket Sales department;
  • Create correspondence via email, phone, and letter to season ticket members communicating new sales initiatives, benefit updates, and offers for special events;
  • Meet or exceed renewal and sales goals assigned by the Director, Fan & Membership Services;
  • Other duties and responsibilities as determined.

REQUIREMENTS/CHARACTERISTICS:

  • Bachelor’s degree in Sports Management, Business or related field;
  • Minimum of 2-3 years of customer service experience; sports and entertainment industry preferred;
  • Exceptional attention to detail and problem-solving ability;
  • Ability to work flexible hours, including evenings, weekends, and holidays, as necessary;
  • Strong work ethic, team-oriented attitude, and enthusiastic about contributing to the success of the department and Club;
  • Excellent interpersonal and communication skills;
  • Above average knowledge of PC systems including Word, Excel, and database-related platforms;
  • Working knowledge of Archtics and Salesforce preferred;
  • Soccer knowledge is preferred, but not required;
  • Bilingual (Spanish) speaker a plus, but not required.

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Sales & Marketing: Ticket Sales
Account Executive - New York City FC (New York, NY)

JOB TITLE: Account Executive

DEPARTMENT: Ticketing/Fan & Membership Services

REPORTING TO: Director, Ticket Sales

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. Looking to build on the successes of the 2016 campaign, NYCFC will kick off the third season in club history in 2017 at Yankee Stadium.

POSITION OVERVIEW:
The Account Executive is responsible for the sale of an assortment of New York City Football Club ticket-related products with a strong emphasis on selling Full Season and Partial Plan packages.  Ideal candidate must be an aggressive, experienced sales professional who leads by example, possesses the ability to establish solid business relationships, maintains a professional attitude and maximizes opportunities to increase revenue potential.  

PRIMARY DUTIES:

  • Responsible for, but not limited to, the sales of new Full, Partial and Group ticket packages and Hospitality spaces
  • Meet and exceed established weekly, monthly and annual sales goals
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
  • Generate a pre-determined minimum number of weekly out of office “face-to-face” meetings and calls to create new business opportunities
  • Provide a superior level of customer service to existing and new business clients
  • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
  • Participate and contribute to daily or weekly sales team meetings and training sessions

REQUIREMENTS/CHARACTERISTICS:

  • Minimum of 1 year of Experience in ticket, group, season, suite or sponsorship sales; sports and entertainment industry experience preferred
  • Bachelor’s degree in Sports Management, Business or related field
  • Ability to work flexible hours, including evenings, weekends, and holidays, if necessary
  • Strong work ethic, team-oriented attitude, and enthusiasm about contributing to the success of the department and club
  • Excellent interpersonal and communication skills.
  • Above average knowledge of PC systems including Word, Excel, and database-related platforms
  • Working knowledge of Archtics, PowerPoint and Salesforce preferred
  • Soccer knowledge is preferred, but not required
  • Bilingual (Spanish) speaker a plus, but not required

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Sales & Marketing: Game Operations/Presentation
Event Marketing Staff- Part-Time - New York Red Bulls (Harrison, NJ)

COMPANY INFORMATION:

The New York Red Bulls are one of 22 teams in Major League Soccer (MLS). They are one of the ten charter clubs of MLS, having competed in the league since its founding in 1996.   They currently play their home matches at Red Bull Arena (RBA) in Harrison, New Jersey. RBA, a state-of-the-art 25,000-seat stadium, is widely regarded as the top soccer-specific stadium in North America. The club is owned by the Austrian beverage company Red Bull for which the team is named. The first team features 2016 MLS Golden Boot Winner Bradley Wright-Phillips, U.S. international Sacha Kljestan, and several players with USMNT experience.  The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams.

POSITION PURPOSE

The Event Marketing Staff position is designed to provide experience for individuals serious about pursuing a career in special events and event marketing.  The goal of the marketing department is to provide Event Marketing Staff with hands on experience in event management at the premier soccer club in North America.  The Event Marketing Staff schedule is driven primarily by the New York Red Bulls event schedule and remains flexible.  However, regular and consistent commitment to events throughout the regular MLS season is expected.

      Event Marketing Staff work directly with Event Marketing Coordinators during all events.  They also work closely with different New York Red Bulls and Red Bull Arena staff, particularly Event Operations Staff, during the course of each event.  They are directly involved in event preparation and activation, engagement with fans, overall event presentation, and enhancing the fan experience for all New York Red Bulls marketing activations and events. Event Marketing Staff are the face of the team and the club during all activations.   

ESSENTIAL FUNCTIONS:

-          Execute in-arena event marketing activations including but not limited to The BULLevard pre-match activation space, on-field match presentations, group sales activations, halftime presentations, special awareness and title night activations, and other major marketing initiatives on match-day at Red Bull Arena.

-          Serve as an essential club-to-fan representative for all New York Red Bulls marketing activations at events. 

-          Fully engage fans and inspire them while participating in all activations. 

-          Assist New York Red Bulls marketing team with all aspects of event management. 

-          Coordinate with other New York Red Bulls departments to ensure successful event planning and execution (Event Operations, Partnerships, Premium Services, Sales, Ticketing, Fan Services, Communications, Community Relations, Academy/Training Programs, and First Team Operations). 

-          Assist operations staff when support is required is setting up and breaking down events and equipment. 

-          Consistent season long event attendance is mandatory. 

-          Attendance at marquee club events and MLS Cup Playoff matches is mandatory.    

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

-          Individuals pursuing a career in Sport Management, special events and event marketing are preferred.

-          Must be able to multi-task and follow strict timelines.

-          Possess a strong work ethic, take a leadership approach, and is a self-starter.

-          Experienced in high stress, fast paced environments.

-          Succeed in a competitive team atmosphere. 

-          Able to lift 30lbs, without strain.

-          Comfortable being active for extended periods of time.   

-          Must be able to commit to a significant portion of the New York Red Bulls event schedule. 

Candidates who are able to engage easily with sports fans, who are detail oriented, and who take pride in event presentation are preferred.  A passion for soccer is a plus.     

Due to the cyclical nature of the entertainment industry, the employee may be required to work varying

schedules to reflect the business needs of the company.

 

Red Bull New York provides comprehensive benefits offerings to all full-time employees. Our benefits include medical and dental insurance, 401(k) plan, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits, and a paid time-off program.

Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.


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Sales & Marketing: Database Marketing/Analytics
Coordinator, LionNation Loyalty & Rewards Program - Orlando City Soccer Club (Orlando, FL)

Department: Sales
Reports to: Director, LionNation Loyalty & Rewards Program

Background: After winning three USL-Pro regular season championships and two postseason titles over a four-year span, Orlando City SC quickly set the standard for professional soccer clubs both on and off the field and was awarded the 21st Major League Soccer (MLS) franchise on Nov. 19, 2013. The Lions played their first two seasons in MLS at the Orlando Citrus Bowl, where they held the second-highest average attendance in MLS. In 2016, the Club launched Orlando Pride in the National Women’s Soccer League (NWSL) and Orlando City B in the United Soccer League (USL).

In March 2017, Orlando City SC unveiled its brand new, privately financed downtown stadium. With a capacity of 25,500 fans, Orlando City Stadium creates the most exciting game-day experience for fans in the country.

For more information, visit www.orlandocitysc.com.

Position Summary: LionNation is a proprietary platform that shares exclusive content, rewards and discounts with the goal of getting our fans more connected to the Club. Orlando City SC is seeking a Coordinator responsible for assisting in the daily operations of the platform which launched in 2016. The successful candidate will be responsible for helping to achieve revenue and engagement goals, assisting in customer relations, coordinating fulfillment activities for the program and providing data administration for the website.

Essential Duties & Responsibilities:

  • Use the LionNation platform to share exclusive content, rewards and discounts with the goal of getting fans more connected to the Club.
  • Prepare and launch program upgrades, both creative and rewards-driven.
  • Work closely with Marketing, Member Services, and Ticket Operations departments to achieve revenue and engagement goals.
  • Active role in the Orlando City game day engagement with the fans.
  • Collaborate with other departments to manage loyalty assets and to maintain and grow the program.  
  • Ensure customer data and profile requirements are accurately represented in database.
  • Plan, facilitate and execute exclusive LionNation member events throughout the calendar year.
  • Ensure timely and accurate input of data for the website.
  • Special creative projects as assigned.

Qualifications:

  • Bachelor’s degree with 1-3 years experience in Marketing, Communications or other related field.
  • Highly organized and able to handle multiple projects at a time with tight deadlines.
  • Ability to manage priorities in a dynamic, high pressure, fast paced environment.
  • Ability to coordinate multiple tasks and creatively solve day-to-day challenges.
  • Strong work ethic: team player with a “get the job done” attitude.
  • Familiarity with HTML/CSS.
  • Excellent computer skills – master of the Microsoft Office suite (Word, Excel, PowerPoint).
  • Bilingual in English and Portuguese a strong plus.
  • Ability to work non-traditional hours, in non-traditional settings, within a team atmosphere.

Salary: TBD – commensurate with applicant’s qualifications.


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Sales & Marketing: Marketing
Vice President of Marketing - Orlando City Soccer Club (Orlando, FL)

Department: Marketing
Reports to: Chief Executive Officer

Background: After winning three USL Pro regular season championships and two postseason titles over a four-year span, Orlando City SC quickly set the standard for professional soccer clubs both on and off the field and was awarded the 21st Major League Soccer (MLS) franchise on Nov. 19, 2013. The Lions played their first two seasons in MLS at the Orlando Citrus Bowl, where they held the second-highest average attendance in MLS. In 2016, the Club launched Orlando Pride in the National Women’s Soccer League (NWSL) and Orlando City B in the United Soccer League (USL).

In March 2017, Orlando City SC unveiled its brand new, privately financed downtown stadium. With a capacity of 25,500 fans, Orlando City Stadium creates the most exciting game-day experience for fans in the country.

Please visit www.orlandocitysc.com for more information.

Position Summary: The Vice President of Marketing will report to the Chief Executive Officer. This senior staff position will lead the daily marketing activities of the Club and is responsible for the management and coordination of all creative projects, promotions, events, personnel and the departmental budget. We seek a proven collaborator who has a strong grasp of our brand and a brilliant creative mind to help us achieve our goals.

Essential Duties & Responsibilities:

  • Responsible for devising the Club’s overall marketing plan/strategy and manages all creative projects produced by the department.
  • Oversees all promotional and advertising elements for the Club including digital, print, broadcast, direct mail, email, web and social media.
  • Responsible for planning and executing marketing and promotional activities/events.
  • Oversees gameday production (e.g., P.A. script, videoboard, music, etc.).
  • Takes creative ownership of fan experience and brand management.
  • Manages the departmental budget as well as projecting and forecasting expenditures.
  • Responsible for developing and executing media buying strategy and placement.
  • Develops marketing partnerships and trade agreements.
  • Leads the development and production of promotional products, deals and tie-ins for partnership fulfillment and fan giveaways.
  • Leads department staff including Director of Marketing, Sr. Marketing Coordinator, Graphic Designers, Staff Photographer, etc.
  • Works with internal departments (Sales, Corporate Partnerships, LionNation, etc.) to ensure marketing needs are fulfilled as requested.
  • Other duties and special projects as assigned.

Qualifications:

  • Bachelor’s degree in marketing or a related field preferred.
  • Minimum of 7-10 years of relevant experience in marketing. Agency experience a plus.
  • Minimum of 3-5 years of sports marketing experience preferred but not required.
  • Exceptional creative abilities; looking to push the envelope and develop and implement fresh ideas.
  • Strong leadership skills with proven experience managing multiple personnel, projects and timelines.
  • Ability to analyze and prepare a budget and project/forecast marketing program costs based on industry and historical data.
  • Extensive knowledge of marketing, media buying, promotions, event planning, digital media, social media, multicultural marketing and the creative process.
  • Bilingual (English and Spanish/Portuguese) fluency a plus.
  • Ability to work holidays, evenings and weekends.
  • Ability to collaborate and work well in a team atmosphere.

Salary: TBD – commensurate with applicant’s qualifications.


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Sales & Marketing: Ticket Sales
Sales Associate - Orlando City Soccer Club (Orlando, FL)

Department:  Sales
Reports to:  Director of Sales

Background: After winning three USL Pro regular season championships and two postseason titles over a four-year span, Orlando City SC quickly set the standard for professional soccer clubs both on and off the field and was awarded the 21st Major League Soccer (MLS) franchise on Nov. 19, 2013. The Lions played their first two seasons in MLS at the Orlando Citrus Bowl, where they held the second-highest average attendance in MLS. In 2016, the Club launched Orlando Pride in the National Women’s Soccer League (NWSL) and Orlando City B in the United Soccer League (USL).

In March 2017, Orlando City SC unveiled its brand new, privately financed downtown stadium. With a capacity of 25,500 fans, Orlando City Stadium creates the most exciting game-day experience for fans in the country. For more information, visit www.orlandocitysc.com.

Position Summary: We are seeking motivated Sales Associates for an innovative Sales Development Program. Sales Associates are responsible for generating new business through the sale of Orlando City and Orlando Pride season ticket inventory, through cold-calling, face-to-face appointments and networking. Daily leadership and mentoring will be provided by the Director of Sales and will include extensive sales development and training sessions. The goal is to provide Sales Associates with a strong foundation for a career in sports. The position will pay commission only, however strong preference will be given to those who complete the program for any available full time positions at the Club. The anticipated duration of the program is January 3, 2018 through March 31, 2018.

Essential Duties & Responsibilities:

  • Responsible for the sale of Orlando City and Orlando Pride season ticket products and other revenue generating projects for the Club.
  • Prospect, establish, research and close season ticket sales leads through cold-calling, prospecting, appointments and networking.
  • Work closely with Ticket Operations and Service departments to achieve sales/prospecting goals.
  • Maintain high level of customer service to existing and new clients of Orlando City and Orlando Pride.
  • Participate in various sales, team and community events as assigned.
  • Represent organization at various networking events.
  • Maintain computerized records of all season ticket customers and prospects with our ticketing system.
  • Meet or exceed weekly and monthly sales goals.
  • Set appointments, show seats, give stadium tours, etc.
  • Gameday duties as assigned (visit clients, works sales table, etc.).
  • Attend weekly meetings, training, and role-play sessions conducted by Director of Season Tickets.
  • Other duties as assigned.

Qualifications:

  • Bachelor’s degree in Business, Sports Management, Marketing or related field preferred but not required.
  • Passionate about a career in sports and professional sales preferred.
  • Strong written and verbal communication skills required. Bilingual skills a plus.
  • Computer skills: experience with Microsoft Office (Word, Excel, Power Point, Outlook).
  • Strong organizational skills, time management skills and attention to detail required.
  • Able to work flexible hours including nights, weekends and holidays.
  • Able to work well on a team and independently.
  • Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
  • Exhibit good judgment and decision-making skills.
  • Knowledge of CRM and Archtics is a plus.

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Sales & Marketing: Community Relations
Coordinator, Foundation & Community Relations - Philadelphia Union (Chester, PA)

The Foundation and Community Relations Coordinator position will support the Philadelphia Union Foundation and Philadelphia Union Community Relations Department with planning and implementing all events, in-game activation, and outreach to grow new relationships. The position is based in Chester, PA and reports to the Community Relations & Foundation Manager.

RESPONSIBILITIES:

  • Ability to coordinate and collaborate with Philadelphia Union departments such as Corporate Partnerships, Marketing, Player Development and Ticket Sales to develop programming partnerships that maximize the use of Union and Foundation assets in meeting fundraising goals.
  • Collaborate with Union Digital & Design Teams to ensure that community & Foundation activities are captured and posted to the Major League Soccer/PU/PUF websites, Union publications, and Union social media platforms.
  • Enhance community programs, events and partnerships.
  • Manage Union donations program and respond to fan mail.
  • Manage match day elements such as Hometown Hero, League-wide awareness nights, drive collections and community guests.
  • Assist with all Union CR and Foundation merchandise and inventory.
  • Organize and lead program and event staff and volunteers, such as 50/50 raffle.
  • Manage Community Relations/Foundation intern.
  • Prepare Foundation thank you letters, receipts, invoices and board meeting documents.
  • Assist with Foundation and CR budgets.
  • Fulfill MLS WORKS Programs: Special Olympics Exchange, Soccer Kicks Cancer Month, Community MVP

QUALIFICATIONS:

  • Bachelor’s degree required; degree in Sport Management, Non-Profit Management or Communications & Public Relations preferred.
  • Minimum of 2-3 years of experience in a non-profit or community outreach role.
  • Must be a confident communicator with the level of maturity, discretion and presence necessary to work collaboratively with management
  • The ability to work independently and in a team/collaborative work environment is required along with strong organizational, interpersonal, analytical and planning skills
  • Must be able to work events at Talen Energy Stadium, including evenings and weekends

If selected, this person will be required to provide the following clearances:

  • PA Child Abuse History clearance
  • PA State Police Criminal Records Check
  • An FBI Criminal Background Check

We offer a comprehensive benefits package that includes medical, vision, Rx and dental coverage, an employer-matched 401(k) plan, Life Insurance, Disability, a merchandise discount, 24/7 Fitness Center, and much more! 


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Sales & Marketing: Marketing
Coordinator, Social Media - Philadelphia Union (Chester, PA)

RESPONSIBILITIES:

  • Responsible for managing and monitoring daily content and posts on all Club social channels
  • Shoot and edit photo/video content for social channels
  • Repackage game highlights from broadcast to create original content for social channels
  • Contribute to and implement audience growth and engagement strategies for social media
  • Create and implement short-to-long-term social campaigns including giveaways and contests
  • Plan and execute social media calendar in line with overall content/messaging calendar
  • Drive traffic to PhiladelphiaUnion.com through effective use of content
  • Contribute to Philadelphiaunion.com by writing pieces and/or assisting in uploading
  • Maintain/develop the brand’s voice through daily engagement with fans across all platforms
  • Create/Implement social campaigns (Away Game Plans, All-Star for Social, Season Ticket Renewal contest)
  • Prepare weekly report on trends in social media
  • Monitor social performance with analytics tools on a day-to-day and week-to-week basis
  • Support initiatives from other departments: Fulfill Corporate Partnership activations, Event Marketing and Community Relations initiatives including player appearances
  • Hire and supervise Social Media Intern

This position will also have Game Day duties for both home and away MLS games.  Must be able to work nights and weekends.

QUALIFICATIONS:

  • Bachelor’s degree in Marketing, Communications or Journalism
  • 1-3 years of relevant experience in college or professional sports
  • Experience with Adobe Creative Cloud, specifically Photoshop and Premiere Pro
  • Experience with social tools including Hootsuite, TweetDeck, Facebook Insights
  • Excellent written and verbal skills
  • Photography background preferred
  • Understanding of current social media and sports industry trends
  • Strong organizational and time management skills
  • Knowledge of soccer and MLS preferred

If selected, this person will be required to provide the following clearances:

  • PA Child Abuse History clearance
  • PA State Police Criminal Records Check
  • An FBI Criminal Background Check

We offer a comprehensive benefits package that includes medical, vision, Rx and dental coverage, an employer-matched 401(k) plan, Life Insurance, Disability, a merchandise discount, 24/7 Fitness Center, and much more! 


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Sales & Marketing: Ticket Sales
Inside Sales Representative - Philadelphia Union (Chester, PA)

ARE YOU READY FOR THE SUPERDRAFT?

In any industry you’ll find professionals who are content with camping at a certain level of development.  You’ll also find a rare breed that are never content and look to continually learn and grow.  At the Union, we pride ourselves on seeking out “climbers” to be a part of our team.

Specifically, we’re looking for future all-stars that are looking to get drafted and start their professional career, similar to the likes of Keegan Rosenberry, Josh Yaro, and Fabian Herbers. We are hiring in our tickets sales department right now! If you want to be the best and be a part of something special that is on the rise, the Union are the team for you.

TRAIN LIKE AN MLS ALL-STAR

Whether you are a top goalkeeper in the MLS like Andre Blake or you work in our Ticket Sales Department, the Union believe in constant improvement. We believe in training, training and more training! Our leadership team will be working with you every step of the way to ensure you become a superstar and take home all the hardware at the league awards ceremony!

You’ll be coached by a leadership team that has a combined 40+ years of sports sales and management experience. They will be conducting your training and teaching you everything you need to know to perform at a championship level.

THE PITCH

This is a great launching point to begin your career in sports ticket sales. You'll be making phone calls, scheduling meetings, and attending events with qualified Union ticket prospects to sell them ticket packages. You’ll develop and manage relationships while providing exemplary customer service. The majority of your time will be spent in the office but you may work various community and in-stadium events along with all of our 18+ home games. We don’t expect you to already understand how to sell tickets. We’ll provide you with first class training and support to help you be successful.

MAIN DUTIES

1. Make 90+ phone calls per day to qualified prospects with a focus of generating full season and partial season ticket sales
2. Manage relationships of both ticket package accounts you sell as well as inherited accounts
3. Be available to work up to 18+ home games
4. Other duties as assigned

BENCH WARMERS NEED NOT APPLY. WE’RE LOOKING FOR HALL OF FAMERS!

We are working to develop the best ticket sales department in all of sports. Therefore, we will be very selective in who we add to our team. We’re looking for candidates who are competitive, coachable, detail oriented, and who have the desire to climb to the top of the industry. Are you ready to be our next All-Star?

Qualification Requirements: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The candidate must have a strong work ethic and a burning desire to build a career in professional sports.

Education and/or experience: Bachelor’s degree (B.A.) from a four-year college or university.

Note: This position works 40 hours per week with compensation consisting of an hourly wage plus commission.  Hours may include evenings, weekends, and holidays.

If selected for employment with the Philadelphia Union you will be required to provide the following clearances:

  • PA Child Abuse History clearance
  • PA State Police Criminal Records Check
  • FBI Criminal Background Check

We offer a comprehensive benefits package that includes medical, vision and dental coverage, an employer-matched 401(k) plan, Life Insurance, Disability, a merchandise discount, 24/7 Fitness Center, and much more! 


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Sales & Marketing: Corporate Sponsorship Sales
Director, Corporate Partnerships - Philadelphia Union (Chester, PA)

OVERVIEW:

The Director, Corporate Partnerships is primarily responsible for generating new business revenue with local, regional and national companies through the sale of integrated sponsorship packages of Philadelphia Union assets. The Director, Corporate Partnerships will sell fully integrated marketing, media and promotional programs that include marketing rights, on premise signage, game sponsorships, promotions, event marketing and digital assets.

RESPONSIBILITIES:

  • Prospect and close new corporate sponsorships and media partnerships
  • Establish strong working relationships with local, regional and national companies to understand individual marketing and business goals and initiatives
  • Identify key open categories and new categories as prospective new business leads
  • Develop unique and individualized proposals and sales presentations for individual new business prospects
  • Negotiate sponsor contracts pending final approval by the Senior Vice President of Corporate Partnerships
  • Renew and grow existing corporate sponsorship and media partnerships through continued outstanding service and up selling of additional sponsorship assets into current partnership agreement
  • Work closely with other members of the Philadelphia Union to achieve property goals while meeting personal sales and account management objectives
  • Create individualized sponsorship packages and activation programs through existing or created Philadelphia Union assets to address prospective sponsor marketing/business goals and to extend internal company goals
  • Work game days, weekends, and special events to entertain existing partners and new business prospects

QUALIFICATIONS:

  • Bachelor’s degree required
  • Minimum three to five (3-5) years of extensive and proven integrated sales experience with demonstrated success in the media, sport sponsorship or entertainment fields
  • Outstanding communication skills are essential for interactions with clients, operational leaders and other senior executives
  • Demonstrated professional sales presentation skills

If selected, this person will be required to provide the following clearances:

  • PA Child Abuse History clearance
  • PA State Police Criminal Records Check
  • An FBI Criminal Background Check

We offer a comprehensive benefits package that includes medical, vision and dental coverage, an employer-matched 401(k) plan, Life Insurance, Disability, a merchandise discount, 24/7 Fitness Center, and much more! 


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Sales & Marketing: Ticket Sales
5050 Raffle - Game Day Seller - Philadelphia Union (Chester, PA)

The mission of the Philadelphia Union Foundation is to provide opportunities for children through the power of relationships to offer transformational change in the areas of education, community, health, and recreation.

The Philadelphia Union Foundation is a registered 501c3.

SUMMARY:

The Philadelphia Union is looking for high-energy, motivated sellers to join our 50/50 raffle sales team for the remainder of the 2015 season.

RESPONSIBILITIES:

  • Approach fans pre-game and in-game to explain the details of the 50/50 raffle program and to sell raffle tickets.
  • Accurately handle the sale and distribution of the tickets, following program requirements.
  • Answer questions fans may have about the program.
  • Turn in all cash and tickets to Coordinator several times throughout and at the end of game-day.
  • Hours: Arrive 2.0 hours pre-kick. Shift ends 20-30 minutes after the game ends.

QUALIFICATIONS:

  • Must have a High School Diploma or equivalent education
  • Prior experience handling cash
  • Ability to interact positively with large fan base
  • Must be detail oriented and have strong organizational skills
  • Strong verbal communication skills
  • Customer service skills
  • Games are predominantly held on nights and weekends

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Sales & Marketing: Ticket Sales
Account Executive, Ticket Sales - Portland Timbers (Portland, OR)

Selection for the Account Executive for Ticket Sales will be made based on applicable skills, experience and area(s) of education. Be sure to clearly demonstrate your skills, experience and area(s) of interest in your application.

The Portland Timbers is looking for a highly self-motivated Account Executive to join our Ticket Sales team. The ideal candidate is a self- starter, diligent with details, has a strong work ethic and is driven by meeting and exceeding aggressive sales objectives. We are looking for someone who is a team player with the ability to handle multiple assignments in a fast-paced environment. If you have a competitive nature and are not afraid of cold calls, this could be the job for you! The Account Executive, Ticket Sales position will report directly to the Director of Ticket Sales. 

Responsibilities:

  • Be responsible for sales for all of our team’s inventory, including:
    • Full Season Tickets
    • Premium Seating
    • Partial Season Plans
    • Group Ticket Packages
    • Corporate Hospitality
    • Team Events
  • Generating sales through cold calling, networking, and appointment setting.
  • Be an ambassador for all of our team’s brands throughout the Oregon and Southwest Washington community.
  • Work with the sales staff to generate new leads and research new ways to sell tickets.
  • Attend outside networking events to further all of our team’s brands and generate new leads.
  • Meet and exceed established sales objectives. 
  • Participate in sales meetings.
  • Learn and become functional in Salesforce CRM and Paciolan ticketing system
  • Provide excellent customer service to all personal and sales staff accounts during the sales effort, as well as during the sales follow-through at the event.
  • Make a required minimum of 60 outbound sales calls per day with the goal of maximizing all ticket revenue for all of our team’s tickets.
  • Will have in-game duties during all of our team’s events and games. 
  • Develop and maintain good-working relationships, which will produce sales throughout the year.
  • Work assigned sales, promotional and team events for developing new prospects and referral opportunities during games and outside normal business hours.
  • Other duties as determined by the Vice President, Ticket Sales and Services or Director, Ticket Sales.

Required Qualifications:

  • Proficiency in Microsoft Office
  • 1-3 years corporate sales experience preferred. Sports industry a plus
  • Outside sales experience in B2B
  • High comfort level making cold calls
  • Strong time management skills and attention to detail
  • Knowledge of Paciolan and Salesforce systems
  • Has a competitive spirit
  • Excellent verbal and written communication skills

 About Us: The Portland Timbers are in their seventh season in Major League Soccer (MLS). As the league’s 18th team that began competing in MLS in 2011, the Timbers play their home games at Providence Park, an approximately 21,000-seat stadium in downtown Portland. The Timbers, who won their first MLS Cup in 2015, have sold out every league home game since joining MLS, a streak of 100-plus games and counting as the club enters the 2017 MLS season.

Peregrine Sports LLC., is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least one year of sales experience?
2. Describe two of your strengths
3. Describe a weakness of yours
4. Please describe an example of a sales success you’ve had
5. Do you love to win or hate to lose?


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Sales & Marketing: Ticket Operations
Part-Time USL Business Operations Specialist - RBNY II (Harrison, NJ)

COMPANY INFORMATION:

New York Red Bulls II are one of more than 30 teams in the United Soccer League (USL). Beginning in 2017, they will play the majority of their home matches at MSU Soccer Park, located on the campus of Montclair State University in Montclair, New Jersey. Established in 2015, the club serves as the second team for the New York Red Bulls of Major League Soccer (MLS). The team’s roster is comprised of on-loan MLS players, USL players and Red Bulls academy players. In 2016, New York Red Bulls II won the USL Regular Season title for finishing with the best record in league and claimed its first championship, defeating Swope Park Rangers in the USL Cup Final. The championship team featured USL Coach of the Year John Wolyniec, Defender of the Year Aaron Long and Rookie of the Year/USL Cup Final MVP Brandon Allen. New York Red Bulls II and New York Red Bulls are owned by the Austrian beverage company Red Bull for which the team is named.

POSITION SUMMARY:

NYRBII are looking for candidates who are eager to understand the full aspects to running a club.  From ticketing, to partnerships, and including game day operations, this role is designed for those who are looking to grow their careers in the sports industry. This role provides the training and development plans needed to help set up future leaders & contributors to the club.

 

ESSENTIAL FUNCTIONS: (Required to perform the job)

Ticketing:

·         Responsible for the sale of Full and Partial Season Tickets, and Group Ticket Packages to businesses, consumers, and youth soccer

·         Maintain a professional and personal network to proactively seek new business opportunities

·         Generate new business leads based on personal research and outreach

·         Meet or exceed established monthly revenue goals

·         Positively impact the sales culture by exhibiting passion, trust, and selflessness on a daily basis.

·         Provide customer service to existing season ticket holder accounts and fans

·         Assist with game day activities including match-day setup,  sales tables and on field events

·         Uphold standards set forth by the club

 

 

Partnerships:

·         Cultivate relationships, local businesses, and potential partners in the effort to drive revenue for the club.

  • Compiling key information about potential marketing partner prospects
  • Assist with service effort for marketing partners
  • Help plan and execute on-site activation of sponsor and partner programs on match days and events as needed (client entertainment, on-field operations, etc.)
  • Assist in managing client relationships by working with Account Manager, internal divisions (sales, ad ops, content, video production, legal, design, development, and league operations) and when necessary directly with clients and agencies, to ensure successful implementation of programs
  • Track sponsor activation details including website banner ads placement, activation photos, emails blasts, signage, etc. 
  • Create event recaps and case studies for clients detailing the progress and success of their partnership program elements

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

·         Minimum of a Bachelor’s Degree from an accredited college or university

·         Proficient in Microsoft Office

·         Displays an Openness to Learning

·         Strong Interpersonal Skills required

·         Previous Job/Internship within the sports industry is preferred

·         Ability to work with a team

·         Must attend all NYRBII home games and select events at Red Bull Arena. (Nights, Weekends, and possibly Holidays required)

·         Strong desire to build a career in sales

Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.


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Sales & Marketing: Ticket Sales
Youth Soccer Supervisor - Red Bull New York (Harrison, NJ)

COMPANY INFORMATION:

The New York Red Bulls are one of 23 teams in Major League Soccer (MLS). They are one of the ten charter clubs of MLS, having competed in the league since its founding in 1996.   They currently play their home matches at Red Bull Arena (RBA) in Harrison, New Jersey. RBA, a state-of-the-art 25,000-seat stadium, is widely regarded as the top soccer-specific stadium in North America. The club is owned by the Austrian beverage company Red Bull for which the team is named. The first team features 2016 MLS Golden Boot Winner Bradley Wright-Phillips, U.S. international Sacha Kljestan, and several players with USMNT experience.  The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams.

POSITION PURPOSE:

The Youth Soccer Supervisor plays a key role at the New York Red Bulls in regards to cross-departmental communication.  In collaborating with the Red Bull Training Programs this person will be instrumental in the success of the ticketing offer that is provided to all Partner Clubs & Camp Customer. As well, this individual will be a top contributor in the group sales department.

ESSENTIAL YOUTH SOCCER SUPERVISOR FUNCTIONS:

·         Oversee the Youth Soccer sales initiatives

·         Manage staff of Youth Soccer Specialists (direct reports)

·         Collaborate with Red Bull Training Programs to establish sales initiatives to Program partners and Red Bull Training Program participants

·         Pull and submit necessary reports related to RBTP ticket sales, redemptions, and projections

·         Responsible for creating business plan for the Youth Soccer Department

·         Work with Manager, Group Sales and Experiences to set yearly and monthly goals

·         Generate qualified leads via outbound calls, meetings, in-game entertaining and networking with main focus on Group Packages

·         Maintain an active role in the renewal & new sales of youth soccer programs

·         Attend Youth Soccer events and festivals in the tri-state area

·         Maintain a high level of customer service to youth soccer clients & partners

·         Work with internal groups to ensure efficient and quality servicing of accounts including, but not limited to, ticket distribution, complaint resolution, suggestions and contract administration

·         Participate in game day activities, promotions and sales for all events related to youth soccer experiences

·         Other duties as assigned

ESSENTIAL SALES FUNCTIONS:

  • Knowledge of selling packages in the New York/New Jersey Metropolitan area
  • Ability, if needed, to sell a full menu of New York Red Bulls ticket plans including but not limited to Skyboxes, Full Season Tickets, Partial Plans and Groups
  • Exceed established expectations for outbound prospecting calls and meetings
  • Meet and exceed established sales quotas on weekly, monthly, and yearly basis
  • Develop relationships, set face-to-face appointments (both externally and at Red Bull Arena) and show seats to potential customers with the objective to close new and renewal group sales business.
  • Continuously look for ways to develop and grow new and existing customer relationships through seat visits, prospecting, referrals and other ticket sales initiatives (sales booths, in-house events and off-site community events, networking).

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that s/he can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Bachelor’s degree in Marketing, Sales or Business related field
  • Must have at least one to two years’ experience in selling ticket packages for another professional sports team.
  • Strong Customer Service skills.
  • Well organized and self-motivated.
  • Positive attitude, collaborative and team oriented.
  • Excellent knowledge of ticketing software (Archtics)
  • Excellent knowledge of PC systems including Word, Excel and database related packages.

Due to the cyclical nature of the entertainment industry, the employee may be required to work varying

schedules to reflect the business needs of the company.

Red Bull New York provides comprehensive benefits offerings to all full-time employees. Our benefits include medical and dental insurance, 401(k) plan, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits, and a paid time-off program.

Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.


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Sales & Marketing: Event Operations/Management
Brand Ambassador - San Jose Earthquakes (San Jose, CA)

Position Title: San Jose Earthquakes Brand Ambassador

Do you have a passion for sports, soccer, and/or events? Then we want YOU to join our team for the 2018 season! As an Earthquakes Brand Ambassador, you’ll have an active role in game day action at the new, state-of-the-art Avaya Stadium and all home games. You’ll also serve as a brand ambassador at “Street Team” and community events all throughout the Bay Area to engage and connect with fans everywhere.

If you have been looking to break into the sports industry or are a student considering a career in sports, then this is the perfect opportunity.

Primary Responsibilities:

·      Represent and promote the San Jose Earthquakes in a fun and professional manner at over 200 events throughout the year

·      Enhance fan in-stadium experience at all home games and other Avaya Stadium events such as international soccer matches, viewing parties, sports tournaments, festivals, and more.

·      Special 2018 events include activations leading into 2018 opening day, our annual match at Stanford Stadium and promotion of other major sporting events in the area

·      Game day roles include lead generation, on-field ceremonies, sponsorship activations, half-time contests, hand out of premium items, oversee an epicenter activation, interact with fans, customer service and player meet and greets

·      Responsible for set up, tear down, and management of all interactive elements at community events

·      Promote current marketing, sales, promotional and team-related news and initiatives

·      Support the sales team to generate leads and sell tickets at events

·      Be a knowledgeable representative of the San Jose Earthquakes

What we are looking for:

·      Outgoing, passionate, energetic, and motivated professionals

·      Knowledge of San Jose Earthquakes, soccer and MLS preferred

·      Ability to work on a team and be proactive

·      Pays close attention to detail

·      Adaptable and can take the lead on initiatives

·      Excellent customer service skills

·      Must be willing to work the majority of all regular season Earthquakes home games

·      Must be willing to work the majority of scheduled community and special events beginning January 2018 through December 2018

·      Flexible schedule to include nights and weekends and some holidays

·      Previous band ambassador/promo team, spokes-modeling, public speaking experience is preferred

·      Ability to lift at least 25-30 pounds at a time; requires prolonged standing

·      Must have an active drivers license

·      Bilingual a plus!

·      Access to a cell phone and email on a daily basis

·      Must be 18 years or older by January 1, 2018

·      Must be available for a group interview

·      Must be able to meet for group training in January


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Sales & Marketing: Ticket Sales
Inside Sales Representative - San Jose Earthquakes (San Jose, CA)

Position:

Inside Sales Representative, Ticket Sales

Summary:

The San Jose Earthquakes are looking for a passionate individual to join a fast paced ticket sales department with the goal of selling new season and group ticket packages and contribute to continued sellouts of all games at Avaya Stadium.  The Inside Sales program offers in-depth onboard training, bi-weekly meetings with management for feedback and performance updates, and is part of a highly successful professional ticket sales department that broke multiple club records in 2015.

Ideal Candidate:

The ideal candidate is looking to launch a career in sports, through the development of practiced sales skills and best professional practices in the sports industry. The candidate will receive training, and must be ambitious and hard working.  Top personality traits include: self-motivator, competitive, and a desire to consistently improve and be challenged.

Job Duties:

·      Actively prospect potential Earthquakes ticket buyers via phone, email, and in person meetings.

·      Meet and exceed all individual and team revenue targets.

·      Work all Earthquakes home games and other team events as assigned by Inside Sales Manager.

·      Sell Quakes season and group ticket packages, including those for special events and affinity nights.

·      Make 75+ outbound phone calls a day.

Key Requirements:

·      Bachelor’s Degree with academic success required.

·      Passion to succeed as a professional in the sports business industry.

·      Knowledge of MLS and the San Jose Earthquakes preferred but not required.

Bilingual a plus

Please provide a link to a brief (1-2 minute) YouTube video addressing:

1) Why are you interested in working in sports and/or soccer? 

2) Why sales?


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Sales & Marketing: Sponsorship Services/Activation
Account Manager, Partnership Marketing - Seattle Sounders FC (Seattle, WA)

Job Title:           Account Manager, Partnership Marketing

Department:     Corporate Partnerships

Reports To:      Director, Partnership Marketing

FLSA Status:   Salary, Exempt

SUMMARY

This position will focus on managing a portfolio of corporate partnership accounts for Seattle Sounders FC. This role requires a strategic-minded individual who is passionate about service, building impactful, objective-focused partnerships, and displays a positive, collaborative attitude that is line with the club’s vision, values, and objectives.  

The Account Manager will act as the lead in all partnership fulfillment duties, including: collaborating with assigned Sounders FC Corporate Partners to develop/implement strategic concepts, fulfill contracted elements, deliver first-class service and create/present timely wrap-ups, etc. Additionally, the Account Manager will work closely with the Sales Team. This includes: collaborating/ideating on creative activation and proposal concepts, preparing/revising partnership presentations, providing research as needed, updating sponsorship elements in inventory spreadsheets, assisting in securing renewals of current partners, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Partnership Marketing Fulfillment

·        Serve as a lead contact for all elements with assigned corporate partners

·        Plan and coordinate activation strategies and calendars for assigned accounts

·        Effectively manage the following core fulfillment responsibilities:

·        Match-day execution (on-site set up, in-game promotions, giveaways, presentations and hospitality)

·        Coordinating media elements (television, radio, print, social and web)

·        Events/promotion execution (retail marketing initiatives and non-game-day/community events and appearances)

·        Partner signage

·        Coordinating tickets, merchandising and hospitality elements

·        Enter and maintain all partner elements in inventory spreadsheets or CRM

·        Create and present wrap-ups as necessary for all assigned partners

·        Proactively develop new ways to establish strong relationships with assigned corporate partner accounts. Anticipate the needs of partners and communicate accordingly.

·        Additional duties as assigned

Partnership Marketing Team

·        Proactively participate in Partnership Marketing team operations (weekly meetings, assisting colleagues with events, promotions, hospitality and shared responsibilities on match days, etc.)

Corporate Partnership Sales Team Support 

·        Collaborate as needed with Sales Directors regarding objectives, strategy and direction of shared partnerships

·        Assist with providing research or supporting information when applicable, including conceptualizing creative and innovative partnership opportunities

·        Create, operate and/or lead presentations during partner meetings

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·        Able to work independently and prioritize

·        Able to work as part of a team, including project management skills

·        Consistently display a high level of attention to detail and strong organizational skills

·        Demonstrate strong relationship-building skills

·        Able to think strategically, including assessment of long term implications of current choices and decisions

·        Must have strong written and verbal communication skills – including the ability to proactively communicate with clients, co-workers and vendors to manage tight timelines and solve problems

·        Must function at a high level in a fast-paced environment

·        Team player who thrives in a collaborative environment

·        Innovative and creative thinker, able to contribute ideas and participate in marketing efforts in the department and across the organization

·        Excellent cultural fit in alignment with the values of the organization. Prior history of community involvement desired

EDUCATION and/or EXPERIENCE

·        Bachelor’s degree from four-year college or university

·        Must have a minimum of four to five years of related experience in any of the following industries: sponsorships/client services, sports/event marketing, agency or media.

MATHEMATICAL SKILLS

·        Individual must have a command for basic accounting principles to create recaps, manage budgets, etc.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·        Employee must be able to set up partner and match day promotional and event programs. Promotional setup often requires banner installation and carrying moderate sized promotional materials.

·        Employee must be able to lift and carry up to 40 pounds

WORK ENVIRONMENT 

This position functions primarily at the Sounders FC office in Seattle, WA.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·        Majority of work is in an office environment

·        Outdoor work is required for occasional partner promotional events

·        Must be able to work a minimum of 40 hours per week and all home Sounders FC match days

·        Vehicle and valid WA state driver license required

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.


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Sales & Marketing: Corporate Sponsorship Sales
Manager, Corporate Partnership Sales - Seattle Sounders FC (Seattle, WA)

Job Title: Manager, Corporate Partnership Sales

Department: Corporate Partnerships

Reports To: VP, Corporate Partnerships

FLSA Status: Salaried Exempt

SUMMARY

This position will focus on driving new corporate partnership revenue and growing existing partnership accounts for Seattle Sounders FC. This role requires a strategic-minded individual who is passionate about sales, building impactful, objective-focused partnerships, and displays a positive, collaborative attitude that is line with the club’s vision, values, and objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·        Demonstrate a superior understanding of corporate partnership fundamentals such as category knowledge, prospecting, proposal development, inventory management and activation

·        Prospect, develop and close new corporate partnership revenue

·        Develop strong relationships with existing accounts and demonstrate an ability to grow these accounts at the time of renewal

·        Meet & exceed individual new revenue, retention, and expense management goals thereby contributing to departmental budget goals

·        Collaborate effectively with other Sounders FC departments to develop impactful sales strategy and marketing campaigns that deliver on the partner’s objectives

·        Work alongside partnership marketing account managers to assist in developing and executing a meaningful activation plan that will exceed partner expectations and positively impact retention rates

·        Maintain current, accurate, and detailed sales history records in CRM for all partners and prospects

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·        Able to work independently and prioritize

·        Able to work as part of a team, including project management skills

·        Consistently high level of attention to detail

·        Strong relationship building skills

·        Able to think strategically, including assessment of long term implications of current choices and decisions

·        Able to draft strong, professional written proposals with little oversight or supervision

·        A team player who thrives in a collaborative environment

·        Innovative and creative thinker, able to contribute ideas and participate in marketing efforts in the department and across the organization

·        Excellent cultural fit with the values of the organization, with a prior history of community involvement desired

EDUCATION and/or EXPERIENCE

·        Bachelor’s degree from four-year college or university

·        Minimum of three to five years of successful, comparable experience in any of the following industries: sponsorships, sports/event marketing, media sales. Prior sales experience in sports preferred.

·        Proven track record of closing new business, exceeding sales performance goals, and a focus on cultivating relationships.

LANGUAGE SKILLS

Strong, positive communication skills to both internal constituents and external clients is required. Individual must be able to express their ideas clearly both orally and in writing.

MATHEMATICAL SKILLS

Individual must have a command for basic accounting principles to perform budgetary management.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·        Ability to prioritize a multitude of duties, adjusting to constant change and alterations

·        Adapt to extended work hours in excess of the standard (40) per week

·        Attend all Seattle Sounders FC home matches

·        Be available for road travel – business trips, MLS meetings, road matches, etc.

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.


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Sales & Marketing: Client Relations/Customer Service
Suites & Premium Service Coordinator - Seattle Sounders FC (Seattle, WA)

Job Title: Suites & Premium Service Coordinator

Department: Suites

Reports To: Suite Services Manager

FLSA Status: Salary, Non-Exempt

SUMMARY

This position will support the service initiatives for Sounders FC suites and premium seating products. This individual is expected to help execute and collaborate on the service plan for suites and premium clients. He or she should be detail-oriented, customer-focused, have a strong service mentality and a positive attitude to best assist the suites and premium department in meeting overall revenue and retention goals.

 

ESSENTIAL DUTIES AND RESPONSBILITIES

  • Manage materials and shipping of single match suite and premium tickets for all Sounders C matches and coordinate ticket fulfillment and delivery for non-Sounders FC events
  • Assist the sales team by providing excellent service to single match suite customers leading up to their event with consistent post-event follow up
  • Work with the sales team to fulfill customer expectations and deliverables
  • Assist with planning and executing of exclusive events throughout the season for suite and premium clients
  • Collaborate with the sales team on planning and execution of successful prospecting and networking events
  • Assist sales team in managing premium accounts with service related initiatives throughout the season (match changes, playoff tickets, event invites etc.)
  • Oversee the matchday experience in premium areas, such as Reserve Club and Press Club
  • Engage and develop positive relationships with existing premium clients throughout the season
  • Maintain direct contact with First & Goal Hospitality, the exclusive stadium caterer, by providing timely reports and detailed information throughout the season
  • Track all catering credits in coordination with First & Goal Hospitality
  • Help execute suite and premium client touchpoints and benefits year round
  • Capture and track customer details and preferences accurately in CRM
  • Manage accurate and up to date account information in CRM, including tracking outstanding and fulfilled deliverables and contract details   
  • Collaborate with the ticketing department on campaigns and opportunities relevant to premium clients
  • Assist with managing Corporate Partner hospitality inventory and hosting premium and VIP clients on matchday
  • Assist with other service initiatives and pertinent tasks of the suites and premium department
  • Ensure stadium and premium areas are ready for matchday

QUALIFICATIONS (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • Able to work independently and prioritize
  • A team player who thrives in a collaborative environment
  •  Strong relationship building skills
  •  Organized with strong attention to detail
  • Strong service mentality and positive attitude
  • Able to think strategically, including assessment of long term implications of current choices and decisions
  • Ethical, innovative, and creative thinker who is not constrained by conventional thinking and established approaches
  • Cultural fit with the values of the organization, with a prior history of community involvement desired

EDUCATION and/or EXPERIENCE

  • Bachelor’s degree from four-year college or university required
  • Prior experience in customer service, premium sales, hospitality and/or business development strongly preferred

LANGUAGE SKILLS

Strong, positive communication skills to both internal constituents and external clients is required.  Individual must be able to express their ideas clearly both orally and in writing.

PHYSICAL DEMANDS

Must be able to lift and carry up to 20 lbs.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Adapt to extended work hours in excess of the standard (40) per week
  • Work weekends, evenings and holidays as needed
  • Attend all Seattle Sounders FC home matches
  • Be available for road travel – business trips, MLS meetings, road matches, etc.

 

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.


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Sales & Marketing: Game Operations/Presentation
Game Presentation Matchday Assistant - Seattle Sounders FC (Seattle, WA)

Job Title:                Matchday Game Presentation Assistant

Department:           Game Presentation & Events

Reports To:            Game Presentation Coordinator

Status:                    Part Time, Seasonal (March – October)

 

SUMMARY

Sounders FC’s part-time Matchday Game Presentation Assistants plays an integral role in enhancing the fan experience, while activating all on-field creative content showcased on Sounders matchdays, as directed by the Game Presentation Coordinator.

PRIMARY DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

·        Assist in the execution of Game Day Operations and Events for first team and S2 home matches.

·        Support the Game Presentation Coordinator in the directing of volunteers to execute on-field opening ceremony elements (i.e. U.S. flag, banners, flags on poles, etc.).

·        Provide hospitality to opening ceremony volunteers, national anthem singer(s), and special guests.

·        Facilitate March to the Match, in Occidental Square for first team matches by serving as a brand ambassador promoting Sounders FC to fans, setting up activations, and encouraging participation in activities.

·        Assist with pre-match events held in The NINETY, including furniture setup, A/V, run of show, cleaning and other closing tasks.

·        Project an enthusiastic yet professional image in all interactions with fans, corporate partners, CenturyLink Field staff, and fellow Sounders FC personnel.

·        Assist with the implementation of special events held throughout the year.

QUALIFICATIONS

·        Experience working sports game days or in a professional sports environment preferred.

·        Fundamental knowledge of the game, Sounders FC, and Major League Soccer.

·        Bi or multi-lingual a plus.

·        Strong leadership and interpersonal communication skills.

·        Ability to problem solve and organize large groups of people.

·        A team player who thrives in a collaborative environment.

·        Strong attention to organization, detail, accuracy; often working within strict timing and cues.

·        Exercise mature judgment and professionalism always.

·        Willing to work a varied schedule including evenings, weekends and holidays. 

·        Must have reliable transportation to CenturyLink Field and Starfire Sports.

PHYSICAL DEMANDS

Must be able to lift 20 lbs.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. 


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Sales & Marketing: Ticket Sales
Sounders FC Sales Academy (New Membership Associate) - Seattle Sounders FC (SeattleA, WA)

Job Title: Sounders FC Sales Academy (New Membership Associate)

Department: Ticket Sales & Service

Reports To: Manager of Ticket Sales

FLSA Status: Non-Exempt, Hourly

SUMMARY

Seattle Sounders FC are searching for self-driven and motivated individuals to join our Sounders FC Sales Academy. The ideal candidate is passionate about sales and motivated to exceed all ticket sales goals. We are looking for team members who strive to be the best and are committed to the long term growth of the ticket base of Sounders FC. As a New Membership Associate you will be considered a full-time temporary employee with the ability to work up to 40 hours per week.

Seattle Sounders FC Sales Academy

New Membership Associates will be evaluated on a regular basis throughout the year, and only those Reps who continue to exceed performance expectations will be permitted to stay in the program. New Membership Associates will sell our full menu of ticket offerings including season tickets, group tickets and partial plans. New Membership Associates will be expected to make a minimum of 100 cold calls daily to businesses, individuals and past ticket buyers.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

· Exceed established sales objectives

· Handle a high level of sales activity, including a minimum of 100 outbound sales calls per day.

· Identify business opportunities by establishing professional and personal networks.

· Maintain an accurate database of your customers and document all touch points with your clients.

· Provide outstanding customer service

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

· Bachelor’s degree (BA/BS) or 2 years of sales experience required

· Advanced oral and written communication skills

· Ability to speak in a professional manner via telephone or in person with guests, visitors, and fans

· Archtics and Microsoft CRM knowledge preferred

· Proficient in basic software programs (Word, Power Point, Excel, etc.)

· Ability to work evenings and weekends as needed

· Ability to attend home matches as needed (evenings and weekend hours and possibly holidays)

· Excellent time-management skills and attention to detail

· Fantastic, dynamic interpersonal skills and approachable personality

· A team player who thrives in a collaborative environment.

· Innovative, considerate, ambitious, and open minded

· Passion for sales

· Excellent cultural fit with the values of the organization, with a prior history of community involvement desired.

WORK ENVIRONMENT

This position functions primarily at the Sounders FC office in Seattle, WA. Must have reliable means of transportation. Given the nature of the Sounders’ business, employee must be able to work during some evenings and weekends, including Sounders match days when needed.

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What do you like most about sales?
2. Why do you want to work for Sounders FC?


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Sales & Marketing: Sponsorship Services/Activation
Account Manager, Partnership Marketing - Sporting Kansas City (Kansas City, MO)

POSITION SUMMARY

The Sporting Kansas City Account Manager shall be responsible for the day-to-day management of an allocated partnership portfolio within the Corporate Partnership department at Sporting Kansas City and its parent company Sporting Club. This role includes overseeing the execution of assigned account assets at the highest level of customer service and satisfaction as well as collection of contractually obligated revenue per account. Additionally, the Account Manager shall be responsible for renewing each applicable account and generating incremental organic revenue within the current partnership portfolio. The Account Manager will work and communicate with a diverse group of clients and visitors, as well as internal contacts at all levels; independent judgment is required to plan, prioritize and organize a diversified workload. This position must support the organization’s mission, vision and values by exhibiting the following four pillars of Sporting: Safe, Efficient, Relational and Brilliant.

ESSENTIAL FUNCTIONS

  • Serve as the primary liaison between Sporting Club and assigned partnership portfolio to build and maintain a positive relationship between both parties.
  • Implement, activate and track all assigned partner assets to ensure all contractual obligations are being fulfilled.
  • Retain and generate revenue for Sporting Club with current clients either through organic upsell or renewal process.
  • Create, track and maintain all recaps and case studies for assigned clients detailing the process and success of their partnership program and assets.
  • Maintain accurate reporting process, through SportsLine and Sponsorship Buddy resource systems, ensuring database management is aligned both internally and externally.
  • Plan and execute partner events as assigned which may include pre-game receptions, clinics, tours, in-game promotions, player appearances, community programs, etc.
  • Responsible for educating, as well as collecting measurement data internally and externally from partners, agencies and MLS counterparts, if applicable, on a regular basis.
  • Conduct consistent touch points with each client to develop long-term relationships and continually find creative solutions that go above and beyond the contract to enhance the partnership experience.
  • Represent Sporting KC in a professional manner at all times.
  • Perform other related tasks as assigned.

PERSONAL ATTRIBUTES

  • Strong organizational, communications and interpersonal skills.
  • Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Outstanding critical thinking skills and ability to effectively address and solve industry challenges.
  • Ability to establish and maintain strong working relationships internally and externally.
  • Highly driven self-starter, with the ability to work independently and prioritize daily duties with minimal supervision.
  • Must have high level of interpersonal skills to handle sensitive confidential situations and information.
  • Professional appearance and attitude, as well as the ability to work with others.

SKILLS AND EXPERIENCE

  • Bachelor’s degree in sports administration, business, marketing or other related field required.
  • Minimum of two (2) years of activation and/or relationship management experience, preferably within the sports industry.
  • Minimum of two (2) years of sales experience, or history of renewing/upselling of current clients preferred.
  • Desire and ability to seek and secure incremental revenue opportunities with current clients.
  • Excellent spelling, grammar, proofreading skills, with a strong ability to communicate ideas both orally and in writing.
  • Demonstrated strong teamwork aptitude and customer service skills.
  • Proficient in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Calendar.
  • Fluency in Spanish preferred, but not required.

PHYSICAL ABILITIES

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Required to sit, stand and walk.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Frequent stooping, bending, pulling and pushing.
  • Reach with hands and arms.
  • Required to talk and hear consistently.
  • Ability to occasionally lift, carry and/or drag up to thirty (30) pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye.
  • Ability to work non-traditional hours, including evenings, weekends and holidays as necessary.
  • Associate may be required to travel.

GAME DAY RESPONSIBILITIES

  • Provide the Partnership Marketing Team with Game Day Guide.
  • Meet with clients to help set up spaces.
  • Conduct pre-game walk through of the suites, concourse and club spaces to ensure activation.
  • Taking photos of activations to provide as proof of performance.
  • Plan and execute halftime contests, as applicable.
  • Gather notes and provide a recap of the game.

Note: When you apply for this job online, you will be required to answer the following questions:

1. (YES/NO) Do you have access to reliable transportation?
2. (YES/NO) Are you able to work non-traditional hours, including evenings, weekends, and holidays as necessary?


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Sales & Marketing: Consulting/Strategic Planning
Vice President, Youth Soccer - Sporting Kansas City (Kansas City, MO)

POSITION SUMMARY

The Vice President of Youth Soccer will serve a vital position on the Executive Team and report to the club President.  This individual will be responsible for creating and implementing strategy to hit department revenue goals by monetizing youth soccer and usage at two athletic complexes.  This position is expected to have a background in youth soccer as well as business.

ESSENTIAL FUNCTIONS

  • Manage & mentor a team of eight full time associates and additional part time associates.
  • Represent the Youth Soccer department within the Executive Team.
  • Oversee all aspects of Sporting Fields + Athletics, which encompasses two complexes and 21 soccer fields.
  • Directly manage a seven – figure budget which includes revenue, expenses and contracts.
  • Ability to forecast future budget needs and collaborate with Vice President of Finance.
  • Oversee all Youth Soccer department relationships, including nonprofit clubs, tournament providers, equipment companies, and software providers.
  • Develop and implement strategy to constantly grow our Academy Affiliate program within the Midwest and beyond.
  • Oversee the youth calendar events which include clinics, coaching education sessions and market visits, equating to 100+ events per year.
  • Ability to sell our programs & products and negotiate pricing and length of contracts
  • Oversee all youth programs, including camps, stripes, supplemental training and residential training programs
  • Ability to coach and write soccer training curriculum for various ages.
  • Stay current with industry best practices within youth soccer, including MLS youth regulations and Homegrown allocated territories.
  • Network with local, regional and national youth soccer organizations.
  • Oversee all marketing of youth soccer events, camps and tournaments.
  • Oversee three or more tournaments a year.
  • Maintain direct communication with the Academy Director and technical side of the business.
  • Collaborate with various internal departments.
  • Represent Sporting KC in a professional manner at all times.
  • Perform other related tasks as assigned.

PERSONAL ATTRIBUTES

  • Time management skills.
  • Ability to present in front of a group.
  • Self - Motivated leader & hard worker.
  • Strong organizational, communications and interpersonal skills.
  • Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Strong problem solving and analysis skills.
  • Resourceful and insightful.
  • Responsive and dependable.
  • Analytical thinking skills.
  • Practice a high level of confidentiality.

SKILLS AND EXPERIENCE

  • Bachelor’s degree in Sports Management or other related field preferred.
  • Minimum of 12 years of experience in an applicable role.
  • USSF Coaching License of “C” or better is recommended.
  • Knowledge of local soccer community.
  • Knowledge of Academy Affiliate program and the Sporting Club Network.
  • Ability to work within a team.
  • Proficient in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Calendar.

PHYSICAL ABILITIES

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Required to sit, stand and walk.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Frequent stooping, bending, pulling and pushing.
  • Reach with hands and arms.
  • Required to talk and hear consistently.
  • Ability to occasionally lift, carry and/or drag up to fifty (50) pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye.
  • Ability to work non-traditional hours, including evenings, weekends and holidays as necessary.

GAME DAY RESPONSIBILITIES

  • Must attend all home games

Note: When you apply for this job online, you will be required to answer the following questions:

1. (YES/NO) Do you have access to reliable transportation?
2. (YES/NO) Are you able to work non-traditional hours, including evenings, weekends, and holidays as necessary?
3. (YES/NO) Do you have experience coaching soccer at the youth or collegiate level?


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Sales & Marketing: Ticket Sales
Sales Associate - Sporting Kansas City (Kansas City, MO)

POSITION SUMMARY

The Sporting Kansas City Sales Associate is responsible for following all sales protocols in pursuing prospects to meet and exceed group, partial packages, premium seats and season ticket sales goals.  The Sales Associate will serve as a sales and marketing contact for all clients, maintaining continued communication.

ESSENTIAL FUNCTIONS

  • Use strategic telemarketing, email and face-to-face appointments to contact potential clients.
  • Successfully complete an 8-10 month training program.
  • Attend weekly meetings and role-play training sessions conducted by the Sales Leader.
  • Build trust and a professional business relationship with all clients.
  • Prospect new clients by networking throughout the community.
  • Sell a full menu of ticket plans including, but not limited to, single games, premium inventory, season tickets, partial plans and group tickets to both business and individual consumers.
  • Consistently touch base with clients to pass along relevant information in order to convert them into ticket buyers.
  • Educate clients about potential ticket upgrades with the ultimate goal of increasing revenue.
  • Develop and plan group events to create a unique experience for a group.
  • Coordinate with clients to plan times to meet and greet during Sporting Kansas City games.
  • Host clients on the field for post-game photo opportunities.
  • Reach out to clients after game day to ensure they had the best possible fan experience.
  • Show empathy to clients who may be upset, making sure to turn tragic moments into magic moments.
  • Perform various game day duties.
  • Represent Sporting Kansas City and its related affiliates in a professional manner at all times.
  • Perform other related tasks as assigned.

PERSONAL ATTRIBUTES

  • Strong organizational, communications and interpersonal skills.
  • Ability to  organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Self-motivating personality, eager to succeed and increase revenue.
  • Confidence, tact and persuasive manner.
  • High stamina and ability to handle pressure.
  • Ability to handle multiple tasks in a fast paced environment with exceptional time management.
  • Strong networking skills.
  • Approachable and diplomatic.
  • Professional appearance and demeanor.
  • Enthusiastic, energetic and imaginative.
  • Practice regular and prompt attendance.

SKILLS AND EXPERIENCE

  • Bachelor’s Degree in Business, Marketing, Sports Management or other related field required.
  • Prior experience in a professional atmosphere preferred.
  • Demonstrated understanding and application of effective selling strategies and techniques, or open to learning.
  • Awareness of sports industry development.
  • Demonstrated excellent written and verbal communication skills.
  • Proficient in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Calendar.

PHYSICAL ABILITIES

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Required to sit for long periods of time with occasional standing and walking.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Reach with hands and arms.
  • Required to talk and hear consistently with the Sales Team and clients.
  • Ability to occasionally lift, carry and/or drag up to twenty-five (25) pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye.
  • Occasional short distance travel may be required to meet with potential clients.
  • Must maintain emotional control under stress.
  • Ability to work non-traditional hours, including evenings, weekends and holidays as necessary.

GAME DAY RESPONSIBILITIES

  • Coordinate game day visits with clients.
  • Call all clients before games to ensure they are prepared, answering any additional questions they may have and resolving any ticketing issues.
  • Arrange stadium tours for new prospects.
  • Set up sales tables and attend to them during the game.
  • Walk around Children’s Mercy Park to greet guests and answer questions.
  • Complete a post-game unique experience for clients, including photos on the field.
  • Follow-up on experience with clients.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have access to reliable transportation?
2. Are you able to work non-traditional hours, including evenings, weekends, and holidays as necessary?


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Sales & Marketing: Mascot
Mascot Performer - Sporting Kansas City (Kansas City, MO)

POSITION SUMMARY

The Sporting Kansas City Mascot Performer will be responsible for defining and implementing successful engagement strategies, promoting, growing and developing the identity and awareness of the mascot, creating an engaging persona, generating and encouraging fan engagement, interaction, impressions, presence and interest in Sporting Kansas City throughout the region.

ESSENTIAL FUNCTIONS

  • Provide entertainment as our mascot, Blue, for home games, playoffs, and outside community appearances.
  • Represent Sporting Kansas City, Children’s Mercy Park and other affiliates in a professional manner at all times.
  • Responsible for creating and executing grassroots marketing promotions throughout the Kansas City area at community events, festivals, parades, concerts, away game viewing parties and events, etc.
  • Keep an enthusiastic and high energy attitude at all times to keep the entertainment level high.
  • Flexibility to work nights and weekends.
  • Develop, create, and execute skits to be performed at the games as well as community appearances to enhance the game-day experience for our fans.
  • Preserve the identity of the mascot without deviating from established character including body language/mannerisms, attitude, fan interaction, and team representation.
  • Work well in a team environment.
  • Administer costume maintenance as well as props after every use.
  • Perform essential functions with confidence.
  • Perform other related tasks as assigned.

PERSONAL ATTRIBUTES

  • Strong organizational, communication and interpersonal skills.
  • Charismatic, outgoing and vibrant personality.
  • Team-oriented.
  • Professional appearance, demeanor, and approach.
  • Strong passion for Sporting Kansas City, the MLS, International Soccer and the Kansas City market.
  • Motivated self-starter.
  • Ability to work well under pressure.

SKILLS AND EXPERIENCE

  • Previous Mascot experience is preferred
  • Dance experience is preferred
  • Strong knowledge of the Kansas City market.
  • Passion for brand development.

PHYSICAL ABILITIES

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Required to sit, stand and walk.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Frequent stooping, bending, pulling and pushing.
  • Reach with hands and arms.
  • Required to talk and hear consistently.
  • Ability to occasionally lift, carry and/or drag up to 50 pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye.
  • Ability to work non-traditional hours, including evenings, weekends and holidays as necessary.

GAME DAY RESPONSIBILITIES

  • Support Sporting Kansas City on fan development initiatives and brand engagements.
  • Support Sporting Kansas City on match days.
  • Communicate with external vendors to ensure they are aware of any special promotions or situations taking place.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have access to reliable transportation?
2. Are you able to work non-traditional hours, including evenings, weekends, and holidays as necessary?
3. 1. The Sporting Kansas City Mascot Performer must be a minimum of 6' tall to properly use the costume. Do you meet this criterion?


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Sales & Marketing: Corporate Sponsorship Sales
Business Development Manager - Sporting Kansas City (Kansas City, MO)

POSITION SUMMARY

The Business Development Manager shall serve as a vital role on Sporting Kansas City’s Corporate Partnerships team as a revenue generator focused on creating innovative solutions for next-generation Sporting Club partners. This sales position is expected to have a regional and national contact list as well as the capacity to adapt to the unique and vibrant Kansas City market.

ESSENTIAL FUNCTIONS

  • Report to the Director of Corporate Partnership Sales to effectively and strategically enhance Sporting Kansas City’s corporate partner base.
  • Serve as a Corporate Partnerships revenue generator, focused on creating innovative solutions for next generation Sporting Club partners.
  • Consistently exceed daily call and appointment targets while using traditional and innovative interpersonal communication tactics.
  • Help transform the standard sponsorship approach into a multi-platform solution for partners.
  • Meet and exceed yearly corporate partnership sales targets set by the Leadership Team.
  • Network with local, regional and national organizations in an effort to acquire partnership sales.
  • Maintain and continually grow the company’s prospective partner pipeline.
  • Build relationships with prospects’ gatekeepers and key company decision-makers, as well as internally with each Sporting Club group.
  • Create, track and maintain all proposals for prospective clients, detailing the progress of the sales process.
  • Compile, report, enter, collect, forecast and track accurate account elements, billing fulfillment and contract information, as well as reports pertaining to proposals, contracts, budgets and other account details into Marketline/Matrix.
  • Prepare documents as needed, including expense reports, account budgets, memos, letters, contracts, spreadsheets, etc.
  • Mentor junior associates and seasonal interns.
  • Support Sporting Kansas City’s mission, vision and values of excellence, competence, collaboration and innovation.
  • Mentor junior associates and seasonal interns.
  • Represent Sporting Kansas City and its related affiliates in a professional manner at all times.
  • Perform other related tasks as assigned.

PERSONAL ATTRIBUTES

  • Strong organizational, communications and interpersonal skills.
  • Ability to  organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Independent judgment to plan, prioritize and organize a diversified workload.
  • Ability to coordinate and lead multiple tasks and projects.
  • Ability to demonstrate poise, tact and diplomacy. Strong teamwork aptitude required.
  • High level of interpersonal skills to handle sensitive, confidential situations and information.
  • Self-motivated and goal-driven.
  • Ability to handle sensitive and confidential situations and information.
  • Professional appearance and attitude, as well as ability to work with others.
  • Demonstrate poise, tact and diplomacy.
  • Passion for sports.

SKILLS AND EXPERIENCE

  • Bachelor’s Degree in Business, Sports Management, Marketing or other related field required.
  • Minimum of three (3) to five (5) years of professional sales experience, preferably in the sports industry.
  • Extensive sales training, corporate partnership and media sales experience preferred.
  • Possess an extensive regional and national contact list.
  • Capacity to adapt to the unique and vibrant Kansas City market.
  • Spanish language fluency preferred, but not required.
  • Proficient in the Microsoft Office Suite, Google Slides, Sportline and Sponsorship Buddy.

PHYSICAL ABILITIES

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Required to sit, stand and walk.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Reach with hands and arms.
  • Required to talk and hear consistently.
  • Ability to occasionally lift, carry and/or drag up to twenty-five (25) pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye.
  • Associate will be required to travel.
  • Ability to work non-traditional hours and game days, including evenings, weekends and holidays as necessary.

GAMEDAY RESPONSIBILITIES

  • Meet with clients and host partner representatives.
  • Conduct pre-game walk thru of the suites, concourse and club spaces to ensure activation.
  • Assist with oversight of suite levels at Children’s Mercy Park.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have access to reliable transportation?
2. Are you able to work non-traditional hours, including evenings, weekends, and holidays as necessary?


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