MLS Jobs


Current available jobs in Sales & Marketing:


» Box Office Ticket Seller - BBVA Compass Stadium (Houston, TX)
» Season Ticket Sales Representative - Chicago Fire Soccer Club (Bridgeview, IL)
» Sales Development Program - Columbus Crew SC (Columbus, OH)
» FC Dallas Foundation 50/50 Raffle Sales Associate - FC Dallas (Frisco, TX)
» Ticket Sales Phone Representative - FC Dallas, Toyota Stadium (FRISCO, TX)
» Senior Ticket Sales Executive - FC Dallas, Toyota Stadium (FRISCO, TX)
» Manager, Group Sales - Houston Dynamo (Houston, TX)
» Account Executive, Group Sales - LA Galaxy (Carson, CA)
» Community Relations Part-Time Associate - LA Galaxy (Carson, CA)
» Sales Trainee - Session XXVI - Major League Soccer (MLS) National Sales Center (Minneapolis, MN)
» Box Office Associate - Minnesota United FC (Golden Valley, MN)
» Ticket Operations and Analytics Coordinator - Minnesota United FC (Golden Valley, MN)
» Brand Ambassador - Minnesota United FC (Golden Valley, MN)
» Account Executive, Group Sales - Minnesota United FC (Golden Valley, MN)
» Event Coordinator - Minnesota United FC (Golden Valley, MN)
» Corporate Sales Manager - Minnesota United FC (Golden Valley, MN)
» Ticket Operations Manager - Minnesota United FC (Golden Valley, MN)
» Part-Time Clinic/Activation Staff, Fan Development - New York City FC (New York, NY)
» Director, Digital Media and Content - New York City FC (New York, NY)
» Account Executive - New York City FC (New York, NY)
» Box Office Rep - New York Red Bulls (Harrison, NJ)
» Account Executive, Group Sales - Orlando City Soccer Club (Orlando, FL)
» Group Sales Account Executive - Philadelphia Union (Chester, PA)
» Data Visualization Analyst - San Jose Earthquakes (San Jose, CA)
» Inside Sales Representative - San Jose Earthquakes (San Jose, CA)
» Sounders FC Sales Academy (New Membership Associate) - Seattle Sounders FC (SeattleA, WA)
» Account Manager, Corporate Partnerships - Seattle Sounders FC (Seattle, WA)
» Manager, Ticket Operations - Sporting Kansas City (Kansas City, MO)
» Matrix Operator - Staples Center (Los Angeles, CA)
» Group Sales Representative - Staples Center/ L.A. Kings (Los Angeles, CA)
» Matrix Operator - Staples Center/ L.A. Live (Los Angeles, CA)
» Mascot Performer - Swope Park Rangers, USL (Kansas City, MO)


Sales & Marketing: Ticket Operations
Box Office Ticket Seller - BBVA Compass Stadium (Houston, TX)

Box Office Ticket Seller

Responsible for providing excellent guest service at all BBVA Compass Stadium events while selling and distributing tickets on the day of the event.

Duties include, but are not limited to the following:

  • Selling walk up tickets
  • Distributing Will Call tickets
  • Cash handling and reconciliation
  • General customer service
  • Provide stadium information and directions
  • Assist with problems/issues

Minimum Requirements:

  • High School diploma or equivalent required
  • Must to have at least one (1) year prior ticket selling/customer service experience, preferably in a sports/entertainment venue environment.
  • Must be available to work evenings, weekends, and holidays
  • Strong interpersonal and communication skills
  • Must be able to work in a fast paced environment
  • Must show commitment and willingness to provide excellent customer service
  • Must maintain a neat, clean, and well-groomed appearance per the Forever Orange Human Resources Policies and Procedures

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Sales & Marketing: Ticket Sales
Season Ticket Sales Representative - Chicago Fire Soccer Club (Bridgeview, IL)

*Please no emails or phone calls* 

Job Responsibilities:

  • Maximize Ticket Sales and Ticket Sales Revenue through execution of sales calls and meetings
  • 100+ outbound sales calls daily

  • Aggressively prospect new sales opportunities inside/outside the office 

  • Willingness to attend events outside normal business hours (Networking Events, Business Meetings, etc.)
  • Exemplify the core characteristics of strong sales culture (e.g. strong interpersonal skills, positivity, prompt and professional follow-through, openness to new ideas and suggestions)
  • Collaborate with team members in developing new season ticket sales programs and enhancing existing programs
  • Exhibit constant “Fire” enthusiasm toward internal and external contacts
  • Support a positive sales culture within the Fire sales team, as well as the entire front office
  • Other duties as assigned by the Manager of Season Ticket Sales & Service 

Qualifications:

  • Bachelor’s degree required, in Sports Managment, Marketing, Communications or related field
  • Previous Ticket Sales experience preferred
  • Excellent interpersonal and communication skills
  • Willingness to learn in a fast paced environment
  • Familiarity with Archtics and Microsoft Dynamics CRM preferred
  • Ability to work in a team/collaborative work environment is required along with strong organizational, interpersonal, analytical and planning skills
  • Ability to work flexible hours, including but not limited to evenings, weekends and holidays
  • A positive attitude; incorporating integrity, confidentiality and discretion
  • Ability to lift a minimum of 50 Lbs

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelors degree? Y/N
2. Do you have previous Ticket Sales experience? Y/N
3. Do you speak any other langues besides English? If yes please list languages


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Sales & Marketing: Ticket Sales
Sales Development Program - Columbus Crew SC (Columbus, OH)

Columbus Crew SC Overview
Columbus Crew SC (Soccer Club) is the first club in Major League Soccer and in 2015, Crew SC was crowned MLS Eastern Conference Champions in the organization’s 20th season. Owned and operated by Precourt Sports Ventures (PSV), it won its first MLS Cup championship in 2008 and also won the 2002 Lamar Hunt U.S. Open Cup as well as MLS Supporters’ Shield titles in 2004, 2008 and 2009. The 2017 campaign is the Black & Gold’s 19th season at historic MAPFRE Stadium -- the first soccer-specific stadium in the United States – where the club set single-season sellout records and hosted the 2015 MLS Cup. The club was purchased by PSV on July 29, 2013 as part of the privately held investment and management firm’s sports and entertainment business enterprise.

Description

Columbus Crew SC is offering opportunities to join our Sales Development Program. The primary purpose of the Sales Development Program is to build practical experience and learn skills that develop participants’ ability to tailor ticket packages to potential clients.

The Sales Development Program offers an intimate knowledge of the Crew SC brand, products, and services as well as the techniques and processes needed to effectively sell to customers. Participants will also receive top-of-the-line sales training from current Crew SC professionals during the ten week program.

The Sales Development Program is strictly a training program to develop sales techniques and there is no fee to participate. Participants will be able to put these techniques into practice by selling Crew SC products and are eligible for commission on successful sales.

The Sales Development Program is a great option for a business professional or college student looking to break into the sports industry, and gain the necessary sales experience needed for an entry level sales position.  Talented professionals looking for career growth are also welcome to apply. Top performers may earn the opportunity to join the Columbus Crew SC’s Outside Sales staff in a full time capacity.  Many current Crew SC professionals have started in this role and moved up throughout the organization.

Opportunities & Responsibilities

  • Develop professional relationships with current clients for referral leads
  • Develop new ideas to generate further interest and sales of the products
  • Prospect and promote full and partial Season ticket packages for the Columbus Crew SC
  • Prospect and promote group and premium sales for the Columbus Crew SC
  • Creatively build and manage a pipeline
  • Build new relationships through cold calling, networking, and stadium tours
  • Provide high level of customer service

Required skills, experience & abilities

  • Available Tuesdays and Thursdays from 6:00pm – 8:00pm
  • Self-starter with a positive attitude, high-energy and a desire to succeed
  • Excellent communication skills; customer service-oriented
  • High school diploma is required. Undergraduate degree/in progress preferred
  • Able to work independently and with a team
  • Prior work or volunteer experience in similar roles a plus

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Sales & Marketing: Promotions
FC Dallas Foundation 50/50 Raffle Sales Associate - FC Dallas (Frisco, TX)

This position will be the driving sales force behind the 50/50 Raffle Program benefiting the FC Dallas Foundation. This seasonal position will start in late March and run through the conclusion of the playoffs for all FC Dallas games.

A 50/50 raffle is a raffle that will take place at all home games of the team in accordance with Texas law, where one lucky winner will receive 50% of the jack pot (after allowable expenses) from that game, while the team foundation and a beneficiary will split the other 50% of the net proceeds.

The ideal candidate will be a punctual, hard-working and enthusiastic salesperson with excellent communications skills. This employee will be responsible for the sale of raffle tickets at each match to help benefit the charities selected by the FC Dallas Foundation as well as the foundation.

Job Duties:

  • Game night selling of raffle tickets to FC Dallas fans within Toyota Stadium in either a stationary kiosk location or as a roaming sales representative.
  • Accepting and accounting for large sums of cash at each match.
  • Communication of the 50/50 raffle rules and procedures clearly to potential customers.
  • Reconciling sales at the end of the match.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am at least 18 years of age?
2. Yes/No: I have previous customer service experience?
3. Yes/No: I have previous cash handling experience?
4. Yes/No: In the last seven years, have you been convicted of a major violation other than a minor traffic violation? If yes, please explain. Will not necessarily exclude you from consideration.
5. Yes/No: I can stand for long periods of time?
6. Yes/No: I can work in outdoor weather conditions to include extreme heat, cold or rain?
7. Yes/No: I can work a varied schedule to include nights, weekends and holidays?


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Sales & Marketing: Ticket Sales
Ticket Sales Phone Representative - FC Dallas, Toyota Stadium (FRISCO, TX)

Major League Soccer - FC DALLAS located at Toyota Stadium & Soccer Center is a first-of-its-kind facility located in Frisco, Texas. Toyota Stadium is the future home of the National Soccer Hall of Fame.

Toyota stadium & Soccer Center is a first-of-its-kind facility located in Frisco, Texas. The complex features two major components: a 20,000 seat, state-of-the-art pro stadium immediately adjacent to a sports park with 17 championship-quality sports/soccer fields. Toyota Stadium and Soccer Center is in use over 300 days per year, showcasing a wide variety of local, regional, national and international events.  Toyota Stadium is the future home of the National Soccer Hall of Fame.

    

The Ticket Sales Phone Representative will be responsible for reaching out to individuals who have been researched by our management team. The role is solely responsible for making calls, generating leads and selling tickets.

Essential Duties and Responsibilities:

-Contact prospective clients via phone per daily/weekly campaign efforts, which will be provided to you 

-Manage your pipeline of prospects through a series of commitment to a close 

–Selling Season Memberships, groups packages, and partial packages

-Demonstrate commitment to teamwork and ability to adhere to company policies and procedures.

-Attend and actively participate in daily and weekly department meetings.                                                                  -Maintain accurate records of all activities and closed sales.

- All other duties as assigned.

Qualifications:

- Ability to meet tight deadlines and work well under pressure.

- Strong organizational skills, time management skills and attention to detail required.

- Strong verbal and written communication skills with an emphasis on business writing skills.

- Ability to prioritize and manage multiple tasks/projects

- Ability to work independently without supervision, be self-directed and demonstrate initiative.

- Strong team synergy skills and ability to work collaboratively with others whom you have no direct authority over.

- Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.

- Exhibit good judgment and decision-making skills

- Willingness to work a flexible schedule including nights and weekends and be on-call as necessary based on the changing priorities of the department.

Preferred Qualifications: 

- Bachelor’s degree preferred

- Bilingual skills a plus

- Prior experience in ticket sales, telemarketing, appointment scheduling or cold-calling techniques is preferred, but not required.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am comfortable with working in a role/environment that requires me to focus solely on contacting prospective clientele?
2. Yes/No: I can read/speak Spanish?
3. Yes/No: I have knowledge of FC Dallas and Major League Soccer?
4. Yes/No: My schedule is flexible which can include nights, weekends and holidays?
5. Yes/No: In the last seven years, have you been convicted of a major crime other than a minor traffic violation? If yes, please explain (will not necessarily disqualify you for a position.)


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Sales & Marketing: Ticket Sales
Senior Ticket Sales Executive - FC Dallas, Toyota Stadium (FRISCO, TX)

Major League Soccer FC DALLAS located at Toyota Stadium & Soccer Center is a first-of-its-kind facility located in Frisco, Texas. Toyota Stadium is the future home of the National Soccer Hall of Fame.

The complex features two major components: a 20,000 seat, state-of-the-art pro stadium immediately adjacent to a sports park with 17 championship-quality sports/soccer fields. Toyota Stadium and Soccer Center is in use over 300 days per year, showcasing a wide variety of local, regional, national and international events.  This position provides a competitive compensation and benefits package. 

Essential Duties and Responsibilities:

- Sell full season tickets, group tickets, etc. for FC Dallas season events via: Cold calling, Lead Generation at home games, Prospecting / Profiling, Networking at outside events, Seeking and implementing sales and service best practices and thorough date capture and personal database management

- Create and develop new business by regularly pitching new prospects through stadium tours, external appointments, and phone prospecting.

- Work FC Dallas home games: staffing designated ticket sales stations, fulfilling events, visiting newly-sold customers, and prospecting new sales.

- Demonstrate commitment to teamwork and ability to adhere to company policies and procedures.

- Attend and actively participate in daily and weekly department meetings.

- Attend outside events with the purpose of selling ticket packages 

- Maintain accurate records of all prospecting activities and closed sales. 

- All other duties as assigned.

Qualifications:

- Bachelor’s degree preferred or equivalency of two (2) years of successful work experience required

- Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.

- Ability to meet tight deadlines, high energy and work well under pressure.

- Strong organizational skills, time management skills and attention to detail required.

- Strong verbal and written communication skills with an emphasis on business writing skills.

- Ability to prioritize and manage multiple tasks/projects

- Ability to work independently without supervision, be self-directed and demonstrate initiative.

- Strong team synergy skills and ability to work collaboratively with others whom you have no direct authority over.

- Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.

- Exhibit good judgment and decision-making skills

- Willingness to work a flexible schedule including nights and weekends and be on-call as necessary based on the changing priorities of the department.

Preferred Qualifications: 

- Bilingual skills a plus

- Prior experience in ticket sales, appointment scheduling or cold-calling techniques is preferred, but not required.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have two (2) years of experience within sales in sports/ entertainment particularly or a similar role?
2. Yes/No: My experience reflects working in a high volume sales environment?
3. Yes/No: I have knowledge of FC Dallas and Major League Soccer?
4. Yes/No: My elevator pitch on selling FC Dallas is as follows:
5. Yes/No: My schedule is flexible which can include nights, weekends and holidays?
6. Yes/No: I can read/speak Spanish?
7. Yes/No: In the last seven years, have you been convicted of a major crime other than a minor traffic violation? If yes, please explain (will not necessarily disqualify you for a position.)


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Sales & Marketing: Ticket Sales
Manager, Group Sales - Houston Dynamo (Houston, TX)

As a member of the Forever Orange LLC, the Houston Dynamo, are continuing to grow and currently seeking highly motivated and passionate self-starters to lead their sales team.

Position Overview:

The Houston market is ever-evolving and one of the most diverse in the entire country. The goal of the Manager, Group Sales will be to generate revenue through the sale of group tickets through various organizations in the Houston community, along with the potential to cross-sell other products such as season memberships and premium hospitality, as well as oversee the daily results of the Group Sales Account Executives.

The ideal candidates will have a passion for the sports industry, a solid foundation of sales training and the ability to initiate phone calls, face-to-face appointments, email and create new innovative programs to drive group sales tickets for the organization. Job is a full-time position with benefits.

Popular Benefits:

·         401K

·         Paid Holidays & Vacation

·         Paid Sick Leave

·         Casual Dress/Atmosphere

Basic Functions:

Work to maximize sales of season, partial plans and group ticket inventory for the Houston Dynamo. The Manager, Group Sales is responsible for primarily selling group tickets with a secondary focus on season memberships and partial plans.  Excelling in this position will require sales through cold-calling, utilizing the clubs various prospecting tools and contact management software to create and manage effective revenue yielding relationships with various organizations within the private and public sectors.  Manage the Group Sales Account Executives on a day-to-day basis.

Responsibilities:

·   Focus on primary goal of selling group tickets for Houston Dynamo and Houston Dash games to both businesses and the general public

·   Generate leads via prospecting, networking, attending chamber of commerce meetings, cold calls, business related networking functions, Houston Dynamo and Houston Dash games and other Dynamo related business events

·   Receive and manage weekly activity summaries from Group Sales Account Executives

·   Meet all predetermined activity and sales goals

·   Assist with other group ticket sales duties, as assigned

QUALIFICATIONS AND SKILLS:

  • Passion for sales, sports and creativity

  • Bachelor’s degree in sports management, business management, marketing, or related field

  • Minimum 3 year of sales experience

  • Strong oral and written communication skills

  • Track record of sales success and appointment setting with key corporate and non-profit decision makers

  • Ability to multitask, while being able to provide reports and summaries as directed

  • Experience with database marketing and CRM program software

  • Ability to work non-traditional hours including weekends and holidays as necessary

  • Ability to adopt in a fast pace and consistently changing environment

  • Desire to be a sales industry leader

  • Open to learning/training


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Sales & Marketing: Ticket Sales
Account Executive, Group Sales - LA Galaxy (Carson, CA)

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.

The team is seeking a professional, passionate, hard-working and dedicated sales person with the self-motivation and desire to start a solid career in the sports industry. The primary focus will be on selling LA Galaxy group tickets to organizations within the Southern California area. This individual will also be responsible for selling LA Galaxy season tickets, mini plans, and other packages. Account Executives are provided with some leads, but are also responsible for seeking new business, through web research, networking mixers, client referrals, cold-calling, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Generate new group sales by targeting and developing relationships with Non Profits, Schools, Churches and other organizations within Southern California

  • Responsible for servicing, renewing, up-selling, and cross-selling current group accounts.
  • Responsible for building theme night and group sales business plans.
  • Proficient in all LA Galaxy packages including full season seats, partial plans, luxury seating, kicks for kids, and other special events.
  • Full participation in extensive inbound/outbound call campaigns including meeting large new outbound call requirements.
  • Maintain a minimum daily average of 40 outbound calls - volume maybe increased or decreased based upon the time of year and needs of the organization.
  • Generate maximum revenue using all sales methods including face-to-face appointments, stadium tours, territory prospecting, and networking.
  • Meet or exceed weekly, monthly, and annual sales goals and activity requirements.
  • Service all clients in accordance with ticket sales department service guidelines.
  • Perform "game day" responsibilities, including entertaining clients and prospects, working ticket sales booths, and fulfillment of large group event partnerships.
  • Attend team, community, and other events for purpose of maximizing sales opportunities
  • Assist with creative development for production of sales materials including flyers, brochures, and other support material.
  • Coordinate with other departments to organize events that generate group ticket sales.
  • Recording and reporting of sales functions to supervisor(s).
  • Other duties as assigned by Manager of Ticket Sales and Service

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Highly motivated, naturally aggressive, with a positive attitude.
  • Sales experience preferred, sports sales experience a plus.
  • Exemplary self-discipline, professionalism, pride and work ethic.
  • Outstanding listening, written, and verbal communication skills.
  • Committed to personal integrity and team oriented.
  • Detail oriented with ability to multi-task effectively and with a sense of urgency, sometimes under a high level of stress.
  • Excellent organizational and time management skills.
  • Creativity and ability to see ideas through to successful execution.
  • Enthusiasm for and/or experience in professional sports sales and/or service.
  • Thoroughness and attention to detail.
  • Compliance with organizational directives.
  • Flexible hours required: working evenings/nights, weekends and holidays.

QUALIFICATIONS, EDUCATION, FORMAL TRAINING, AND EXPERIENCE

  • Bachelor’s degree in communications, sports, business, marketing or related field preferred.
  • Experience and training in Outbox, Microsoft CRM, or other Customer Relations Management system preferred.
  • High proficiency in Microsoft Word, Microsoft Excel, Internet use, and other basic computer usage.
  • Familiarity with basic tenets of sales and customer service, sports industry specific a plus.
  • Bilingual in English and Spanish a plus.

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Sales & Marketing: Community Relations
Community Relations Part-Time Associate - LA Galaxy (Carson, CA)

Please Note: Recruitment for this position will begin in January of 2017.

Anschutz Entertainment Group, Inc. (“AEG”) is a subsidiary of The Anschutz Company and one of the leading sports and entertainment presenters in the world. AEG owns a collection of companies including multi-use facilities such as STAPLES Center and StubHub! Center in Southern California, several sports franchises including the Los Angeles Kings (NHL) and Los Angeles Galaxy (MLS) and AEG LIVE, one of the world's leading concert promotions and touring companies. AEG is also currently overseeing the development of L.A. LIVE, 4 million sq. ft. downtown L.A. sports, residential and entertainment district.


POSITION TITLE: Community Relations / Foundation - Part-time Associate

Individuals will have the opportunity to work closely with department staff on signature community initiatives including programs, outreach events and fundraisers.

Job Responsibilities:

  • Assist the Community Relations Department's programs and initiatives
  • Assist with the Galaxy Rising Stars Ticket Program
  • Assist in fulfilling in-kind donation requests
  • Assist with game day initiatives including Hero of the Game & community partners
  • Assist with community events such as clinics, volunteer opportunities, and other needs
  • Other duties as assigned
  • Assist with implementing LA Galaxy Foundation events
  • Assist with LA Galaxy Foundation fundraisers including game-night silent auctions, Open Practice, Galaxy Foundation Golf tournament, etc.
  • Provide administrative support for both respective job functions and departmental needs
  • Organize and maintain departmental databases
  • Assist with correspondence
  • Researching information and routine problem solving
  • Perform tasks including maintenance of filing systems, faxing and photocopying
  • Maintain department supplies, equipment, materials, etc.
  • Organize and maintain storage areas and shared work space

Minimum Requirements

  • Proactive and able to work well under pressure
  • Detail oriented with strong follow-up skills
  • Able to multi-task and prioritize
  • Computer skills with proficiency using MS Office (Word, Excel, Outlook)
  • Able to stand for long periods of time and load and unload merchandise
  • Able to work weeknights and weekends in addition to regular business hours
  • Team player
  • Flexible and adapts to various environments and situations
  • High ethical standards and strong sense of confidentiality
  • Strong written and verbal communication skills

We will begin recruting for this postion in January 2017!


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Sales & Marketing: Ticket Sales
Sales Trainee - Session XXVI - Major League Soccer (MLS) National Sales Center (Minneapolis, MN)

Start Date: September, 2017

The Opportunity: The MLS National Sales Center is seeking positive and passionate individuals to enter an intensive and highly selective two-to-four month sales training program. The National Sales Center is a performance-based program which allows successful NSC Trainees the opportunity to interview for sales positions at MLS Clubs.

Success Rate: The MLS National Sales Center has produced over 215 hires for 24 MLS clubs over 23 sessions.

How NSC Trainees will Succeed: NSC Trainees are put through a world-class sales training process gaining in-depth knowledge of MLS Ticket Sales by working with MLS clubs and partners, selling premium inventory, season tickets, mini plans, and group tickets. Trainees will primarily use phone and email to market and sell packages, but will also have the opportunity to practice face-to-face selling in select instances. Each NSC Trainee is also provided day-to-day mentoring by upper-level MLS executives.

Success throughout Your Career: We believe a solid foundation allows the opportunity for advancement. In the six years of the NSC’s existence, over 30 NSC Alumni have risen in the ranks to move into management roles at various MLS Clubs.

Who is Best for this Position: The best candidates for this position must be driven, positive, and have a PASSION for soccer. Specifically, the best individual will meet all the criteria below:

  • Bachelor’s Degree from an accredited college and commitment to be a soccer sales industry leader
  • Ability to participate in entire two-to-four month curriculum (evening, weekend, and potential holiday hours)
  • Ability to work as a team player
  • Proficient in basic computer software programs
  • Strong organizational and communication skills
  • Excellent customer service skills
  • Willingness to learn
  • Ability to move to Blaine, MN at the National Sports Center for the duration of the program
  • Ability to relocate to an MLS Club immediately following the training session

About this Application: Please include a video elevator pitch in your application stating the following:

  • Your Name
  • Your School
  • Graduation Date
  • Why you are passionate about soccer and sales

Check out John Elliano and Griffin Booth (LA Galaxy)’s elevator pitches:





Click here to find out more about the MLS National Sales Center Experience.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to move to Minneapolis, MN for the entire 2 to 4 month training program (evenings, weekends, and possibly holiday hours)?
2. Yes/No: Are you willing to relocate to an MLS club following the training session?
3. Yes/No: Will you now or in the future require sponsorship to work in the United States?


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Sales & Marketing: Ticket Sales
Box Office Associate - Minnesota United FC (Golden Valley, MN)

About Us

Soccer is the global game and the fastest growing sport in the country, and Minnesota United FC (MNUFC) is at the center of growth of the game in the Twin Cities and greater Minnesota. Under new ownership and rebranded at the beginning of the 2013 Season, MNUFC is dedicated to growing professional soccer in Minnesota—2017 marks MNUFC’s inaugural season in Major League Soccer. Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description

The Box Office Associate is a part-time position, where the primary focus is assisting and servicing guests with the purchasing of match tickets. This position will be responsible for handling all ticketing related transactions in the box office at Minnesota United FC home games located at TCF Bank Stadium. We are looking for outgoing, reliable, and professional individuals to fulfil our box office needs.

Responsibilities: 

·        Process ticket sales in box office at home matches

·        Interact with guests with outstanding customer service and enthusiasm, able to handle and resolve any ticketing related issues

·        Demonstrate and communicate knowledge of pricing, promotions, and stadium policies

·        Distribute will call tickets

·        Handle cash and credit card transactions, able to process basic math

Requirements:

·        High school diploma required

·        Excellent customer service skills

·        Team player with a positive attitude, self-confidence, professionalism, resourcefulness, integrity, motivation, and a very strong work ethic

·        Excellent verbal and written skills

·        Ability to work flexible hours, including evenings and weekends

·        Customer service experience preferred

·        Prior box office experience preferred

 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to work flexible hours, including evenings and weekends?


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Sales & Marketing: Ticket Operations
Ticket Operations and Analytics Coordinator - Minnesota United FC (Golden Valley, MN)

About Us

Soccer is the global game and the fastest growing sport in the country, and Minnesota United FC (MNUFC) is at the center of growth of the game in the Twin Cities and greater Minnesota. MNUFC is dedicated to growing professional soccer in Minnesota—2017 marks MNUFC’s inaugural season in Major League Soccer. Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description

The Ticket Operations and Analytics Coordinator position is entry level, where the primary focus is assisting the Ticket Operations Manager with managing and growing the sales database, developing and running reports, and ensuring the box office is running smoothly on game days.  This position is highly analytical and technology-based, but requires business development sense and an entrepreneurial spirit as well. 

Responsibilities

·         Create and maintain patron records in CRM system.

·         Assist with managing the sales database.

·         Enter data captured from events, contests, and games into the system.

·         Develop new leads and enter them into the system.

·         Organize, set up, troubleshoot and tear down the box office area and equipment to be ready for game day needs.

·         On game days, assist in the box office, answering questions for patrons, and running the ticketing system.

·         Create and analyze complex sales reports for use by upper management.

Requirements

·         Bachelor’s degree in sports administration, business, or computer science preferred.

·         Technological aptitude; the ability to troubleshoot complex systems and solve reporting problems.

·         Team player with a positive attitude, self-confidence, professionalism, resourcefulness, integrity, motivation, and a very strong work ethic.

·         Excellent verbal and written skills.

·         Very strong Microsoft Excel skills.

Preferred

·         Bilingual (English and Spanish).

·         Paciolan/Spectra systems experience.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's degree from a four-year college or university in related field?
2. Do you have experience relevant to the essential job requirements of this position?
3. Do you have experience with Paciolan/Spectra systems?


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Sales & Marketing: Marketing
Brand Ambassador - Minnesota United FC (Golden Valley, MN)

About Us

Minnesota United is an accessible, resilient, and unifying force bringing the fastest growing sport in the country to fans in Minnesota and across the Twin Cities with innovative style. Building a new home in the heart of two industrious cities, the north is rising – not replicating, but ushering in a new era of soccer in America.

Job Description

Brand Ambassadors will act as the highly energetic and engaging faces of MNUFC. Brand Ambassadors will learn the MNUFC personality, the stories our brand is telling, and the way we as a club are currently telling the story. Brand Ambassadors will then bring that vision to life through consistent messaging and interactions with people through conversation and experiences. As a Brand Ambassador, you will receive a behind-the-scenes look at how to execute large and small events as well as how to engage with fans and people in the Minneapolis/St. Paul area to continue to grow a fan base.This is a part-time position.

Responsibilities

-          Execute a consistent brand experience by knowing and embodying the MNUFC brand -   Tell our story in a consistent and energetic fashion

-          Generate excitement through in-person conversations with fans at events and activations

-          Set up activation footprints the MNUFC way

-          Tear down with effectiveness and organization in mind

-          Write post-event recaps within 24 hours following an activation

-          Act as an energetic, highly engaging extension of the MNUFC brand at events and activations

-          Participate in fan engagement at home games

-          Assist with general needs including inventory, organization, and data entry

Requirements

-          18 years of age or older

-          Access to reliable transportation (not all locations are accessible via public transit)

-          Flexible schedule – most events will be in the evenings during the week and on the weekends

-          Outstanding communication skills including in-person and email

-          An outgoing and energetic personality with ability to maintain a conversation with strangers

-          Focused on attention to detail, taking initiative, and creating a positive working environment

-          Preferred: Bilingual in English and Spanish, Somali, Oromo, Arabic, Korean, Vietnamese, Karen, or Hmong

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you able to work flexible hours, including evenings and weekends?
2. Do you have access to reliable transportation?


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Sales & Marketing: Ticket Sales
Account Executive, Group Sales - Minnesota United FC (Golden Valley, MN)

About Us

Soccer is the global game and the fastest growing sport in the country, and Minnesota United FC (MNUFC) is at the center of growth of the game in the Twin Cities and greater Minnesota. MNUFC is dedicated to growing professional soccer in Minnesota—2017 marks MNUFC’s inaugural season in Major League Soccer. Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description 

This is a full-time, entry-level position. Your primary focus will be on selling Minnesota United FC season ticket and group sales packages. You will receive dedicated training and you will learn techniques to maximize your verbal and written business communication skills. Prospects are targeted through new business initiatives and mining our current database via phone calls, emails, and in-person meetings. This position is located in Golden Valley, MN. 

Responsibilities

· Maximize ticket sales and ticket sales revenue through execution of meetings, sales calls, and networking events

· Exemplify the core characteristics of a strong sales culture, including strong interpersonal skills, prompt and professional follow-through, openness to new ideas and suggestions, and constant enthusiasm toward internal and external contacts

· Communicate effectively and professionally with all internal and external contacts

· Support a positive sales culture within the sales team, as well as the entire front office

· Other duties as assigned by the Group Sales Manager

Requirements

· 1 year of ticket sales experience in professional or collegiate sports is preferred

· Bachelor’s degree in sports administration, business, advertising, or marketing preferred

· Interest in building a career in sales

· Excellent verbal and written skills

· Team player with a positive attitude, self-confidence, professionalism, resourcefulness, integrity, motivation, and a very strong work ethic

· Ability to work flexible hours including evenings, weekends, and holidays

· Bilingual skills (English and Spanish) preferred

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's degree from a four-year college or university in related field?
2. Do you have 1 year of ticket sales experience in a professional sport or university setting?
3. Are you able to work flexible hours, including evenings and weekends?


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Sales & Marketing: Event Operations/Management
Event Coordinator - Minnesota United FC (Golden Valley, MN)

About Us

Soccer is the global game and the fastest growing sport in the country, and Minnesota United FC (MNUFC) is at the center of growth of the game in the Twin Cities and greater Minnesota. MNUFC is dedicated to growing professional soccer in Minnesota—2017 marks MNUFC’s inaugural season in Major League Soccer. Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description

The Event Coordinator is a full-time role, that will be responsible for handling logistics, staffing, and scheduling as they relate to match day and other events that MNUFC is either planning or has involvement within. The Event Coordinator will assist in managing a team of 16 – 20 event leads and brand ambassadors. This position will assist the Event Manager with planning and strategy at events and activations. Together, the Event Manager, Event Coordinator, Event Leads, and Brand Ambassadors will bring the MNUFC brand to life through match presentation, experiential marketing and street teams with consistent messaging, operations, and execution.

Responsibilities

-          Execute a consistent brand experience by knowing and embodying the MNUFC brand

-          Managing a team of event leads and brand ambassadors

-          Admin work including staffing, scheduling, inventory management, and managing spreadsheets

-          Assist Event Manager with logistics, coordination, and strategy of events and activations

-          Manage the booking process and schedule of the company van

-          Assist Event Manager with Match Presentation elements

-          Inventory control and management of event related resources and collateral

-          Setting up activation footprints according to MNUFC standards

-          Oversee large activations on-site including match days

-          Act as an energetic, highly engaging extension of the MNUFC brand at events and activations

-          Assist with general needs including inventory, organization, and data entry

Requirements

-          Bachelor Degree in relevant field or coursework

-          2+ years experience in events, experiential marketing, street team, or related field

-          Outstanding communication skills including working well with other departments

-          Proficient in Microsoft excel, word, and powerpoint

-          Experience managing others

-          Focused on attention to detail, taking initiative, and creating a positive working environment

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's degree in related field?
2. Do you have 2+ years of experience in events, experiential marketing, or related field?
3. Are you able to work flexible hours, including evenings, weekends, game days, and holidays?


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Sales & Marketing: Corporate Sponsorship Sales
Corporate Sales Manager - Minnesota United FC (Golden Valley, MN)

About Us
Soccer is the global game and the fastest growing sport in the country, and Minnesota United FC (MNUFC) is at the center of growth of the game in the Twin Cities and greater Minnesota. MNUFC is dedicated to growing professional soccer in Minnesota—2017 marks MNUFC’s inaugural season in Major League Soccer. Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description

The Corporate Sales Manager is a full-time position that will develop and maintain strategic corporate relationships with new and existing clients to sell all Minnesota United FC-related assets. These assets include, but are not limited to, game day signage, broadcast integrations, web integrations, community outreach projects and Twin Cities events.

Responsibilities

  • Research and assess local and national market for potential partnership opportunities
  • Formulate business relationships and new clients through cold calling, referrals, networking and site visits
  • Foster client relationships to create a mutually beneficial partnership and generate additional revenue
  • Work closely with other departments and the partnership marketing team to look for additional revenue opportunities for potential and current clients
  • Represent Minnesota United FC in the community and business environment when involved in civic and professional organizations

Requirements

  • A minimum of 3 years (5 preferred) of experience in a business sales or development role
  • Experience selling advertising, sponsorship, digital and promotional programs
  • Experience generating clients through cold calling
  • Experience developing a marketing/events strategy for clients and executing against that plan
  • Experience in personally developing business in media or sports preferred
  • Bachelor’s degree preferred

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have experience selling advertising, sponsorship, digital and promotional programs?
2. Do you have experience in personally developing business in media or sports?


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Sales & Marketing: Ticket Operations
Ticket Operations Manager - Minnesota United FC (Golden Valley, MN)

About Us

Soccer is the global game and the fastest growing sport in the country, and Minnesota United FC (MNUFC) is at the center of growth of the game in the Twin Cities and greater Minnesota. MNUFC is dedicated to growing professional soccer in Minnesota—2017 marks MNUFC’s inaugural season in Major League Soccer. Our position as a growing sports franchise creates a unique atmosphere where "start-up" meets pro sports team. In addition to our fast-paced environment with hard-working, collegial, energetic coworkers, we offer generous benefits, a forward-thinking culture, and the opportunity for career growth. We value creativity, dedication, curiosity, diversity, knowledge, and confidence.

Job Description

The Ticket Operations Manager position manages and supervises the ticket operation of Minnesota United FC and ensures that the team is operating within the scope of generally accepted ticket operations standards and practices.  It manages all ticket distribution and trains, supervises and manages the Box Office staff.  It will also manage the clubs transition from one ticketing system to another.

Responsibilities

·         Manage and maintain all seating manifests for all stadiums team plays in

·         Develop accurate and insightful reports on ticket sales and services as requested

·         Generate and maintain a customer friendly buying process for promotions as requested by staff

·         Hire, manage and train a friendly and efficient box office staff

·         Act as lead in software training and integration, including training for staff and season ticket holders. This includes receiving on-going training and actively seeking out knowledge in all software in order to be the team expert in technology as it relates to the Box Office and ticketing

·         Be an integral role in preparing, implementing and controlling all aspects of season ticket renewals, pricing, incoming payments and payment plans

·         Ensure the team is adhering to all PCI Compliance standards

·         Act as the box office manager on all home matches and assist in problem solving for all match day related issues

·         Create and maintain record keeping and filing structure

·         Be the access management system expert and act as lead in training for match day ticket takers

·         Manage all consignment and ticket broker accounts

·         Communicate openly with Director of Ticket Sales on all aspects of ticket operations

·         Manage and control group and season ticket inventory

·         Order supplies for Ticket Operations (ticket stock, season tickets, forms, envelopes, etc.)

·         Work with team administrator concerning player and staff tickets

Requirements

·         Excellent computer skills: expert in Microsoft Excel and PowerPoint

·         Undergraduate degree in Sport Management, Marketing, Business Intelligence or related field

·         Minimum of 4 years of ticketing experience preferred

·         Understanding of Spectra and Seat Geek systems preferred

·         Excellent customer service skills

·         Experience with CRM software

·         Ability to work weekends and holidays

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's degree in related field?
2. Do you have 4 years of ticketing experience?
3. Do you have experience with CRM software, spectra and Seat Geek systems?


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Sales & Marketing: Fan Development
Part-Time Clinic/Activation Staff, Fan Development - New York City FC (New York, NY)

JOB TITLE: Part-Time Clinic/Activation Staff, Fan Development

DEPARTMENT: Fan Development

REPORTING TO: Manager, Fan Development

LOCATION: New York, NY and surrounding Tri-State area

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. Looking to build on the successes of the 2016 campaign, NYCFC will kick off the third season in club history in 2017 at Yankee Stadium.

POSITION OVERVIEW:

The position plays a key role in driving fan engagement by executing and activating the NYCFC brand and club in the community to generate brand awareness in the marketplace.   The ideal candidate must have a strong background setting up and executing events and activities in the field and should be knowledgeable and passionate about soccer and playing the game.  They should also be familiar and comfortable in and around the tri-state area, dealing with all demographics and age groups.  

DUTIES AND RESPONSIBILITIES:

  • Execution of mobile truck/Fan Development appearances through NYCFC territory including appearances with partners and key multi-cultural markets
  • Act as a fan development/NYCFC representative at public functions, events, appearances with high energy and a passion for the club
  • Assist in generating ticket sales leads (season tickets, ticket plans and groups) for the ticket sales department
  • Responsible for installation set-up, operation and teardown of all interactive elements
  • Must be available to work weekends
  • Ability to drive mobile marketing vehicle a plus – 25ft box truck that will appear throughout the week at numerous events around the tri-state area
  • Assist with set up and fan engagement activities on all match days
  • Assist with organization and maintenance of the mobile marketing vehicles
  • Assist Marketing Department in researching new events for appearances
  • Prepare vehicles and organize marketing materials/supplies for upcoming events
  • Proactively acquire data from fans and guests during appearances and events
  • Responsible for completing post-event wrap-up forms after every event
  • Assist with other tasks on an as-needed basis

REQUIREMENTS/CHARACTERISTICS:

  • Passionate about NYCFC and the game of soccer
  • Organized with the ability to multi-task and problem solve in a fast paced work environment
  • Is familiar with NYC and surrounding areas and comfortable driving staff vehicles
  • Hard working, detail oriented and results driven
  • Strong leadership skills with the ability to be a team player and enjoy working in a team environment
  • Excellent interpersonal skills
  • Customer-service oriented

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Sales & Marketing: Marketing
Director, Digital Media and Content - New York City FC (New York, NY)

JOB TITLE: Director, Digital Media and Content

DEPARTMENT: Marketing

REPORTING TO: Vice President, Marketing, Media, FRM

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. With the support of majority owner City Football Group (owners of Manchester City, Melbourne City and Yokohama F. Marinos) as well as minority owner, the New York Yankees, NYCFC kicked off the third season in club history in March 2017 at Yankee Stadium.

POSITION OVERVIEW:

The position is responsible for the management and strategy of the club’s digital media and content.  The ideal candidate must have a strong background in producing and developing content to build brands using multimedia platforms.  The position is accountable for the overall quality, traffic growth, fan engagement and brand integration on social and digital platforms.

PRIMARY DUTIES:

  • Design and execute a comprehensive digital media strategy and content plan for all channels to support strategic business objectives by infusing digital recommendations into broader marketing plans that drive fan engagement, build brand awareness, drive ticket sales, tune-in and commercial activity
  • Lead the digital, social media and mobile strategies, collaborating with sporting, marketing, ticket sales, partnerships, community relations and communications
  • Work closely with marketing and partnership teams on co-creation for fan driven content
  • Responsible for tracking and reporting data, impressions and engagement across all digital and social media platforms
  • Oversee management of team website, including website development, content strategy and execution
  • Lead the development of a team mobile application(s)
  • Ensure all content and production elements are on brand with team guidelines
  • Identify monetization opportunities and work with partnerships, ticket sales and e-commerce to drive revenue via team digital, social and mobile platforms
  • Establish and maintain processes to ensure effective and timely execution across all digital platforms
  • Manage digital media and content budget and staff
  • Work with all internal departments to ensure delivery and fulfillment of promised deliverables and assets, including but not limited to:  Sponsorship Sales, Community Relations, Marketing and Ticket Sales
  • Work in conjunction with MLS on any/all league initiatives, as well as to ensure NYCFC is abiding by all league rules
  • Work with broadcast partners as needed
  • Manage and create relationships with media companies (i.e. google, Facebook, snapchat, etc.)

REQUIREMENTS/CHARACTERISTICS:

  • Bachelor’s degree in digital media, marketing, sports management, or related field
  • At least five years working in digital media for a major team and/or league or major brand
  • Hands on production experience (video, social and written content) and ability to mentor team to advance skills
  • Strong work ethic, team oriented attitude and enthusiastic about creating to the success of the organization and department
  • Ability to lead and execute a content plan to drive fan engagement, build brand awareness, drive ticket sales, tune-in and revenue
  • Ability to build relationships and infuse self and group across the business
  • Ability to tap into global resource to ensure best practices are being observed
  • Must be detail-orientated, ability to handle multiple tasks in a timely and professional manner, be well organized and able to prioritize efficiently, and take initiative
  • Strong understanding of digital media from back end to front end management and execution
  • Must have experience working on various content management systems, with intermediate experience in XHTML, HTML, PHP, XML and CSS
  • Must have expertise in operating video cameras and editing in Adobe Premiere Pro
  • Must have experience working with Adobe Creative Suite
  • Must possess familiarity with analytics tools (Omniture, Google Analytics, Web Trends, etc.) and interpreting data
  • Ability to work flexible hours including evenings, weekends and holidays, if necessary
  • Must be able to travel when required

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Sales & Marketing: Ticket Sales
Account Executive - New York City FC (New York, NY)

JOB TITLE: Account Executive

DEPARTMENT: Ticketing/Fan & Membership Services

REPORTING TO: Director, Ticket Sales

LOCATION: New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:

As the 20th member of Major League Soccer, NYCFC strives to be the new benchmark for professional soccer in the United States. Looking to build on the successes of the 2016 campaign, NYCFC will kick off the third season in club history in 2017 at Yankee Stadium.

POSITION OVERVIEW:
The Account Executive is responsible for the sale of an assortment of New York City Football Club ticket-related products with a strong emphasis on selling Full Season and Partial Plan packages.  Ideal candidate must be an aggressive, experienced sales professional who leads by example, possesses the ability to establish solid business relationships, maintains a professional attitude and maximizes opportunities to increase revenue potential.  

PRIMARY DUTIES:

  • Responsible for, but not limited to, the sales of new Full, Partial and Group ticket packages and Hospitality spaces
  • Meet and exceed established weekly, monthly and annual sales goals
  • Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
  • Generate a pre-determined minimum number of weekly out of office “face-to-face” meetings and calls to create new business opportunities
  • Provide a superior level of customer service to existing and new business clients
  • Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
  • Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
  • Participate and contribute to daily or weekly sales team meetings and training sessions

REQUIREMENTS/CHARACTERISTICS:

  • Minimum of 1 year of Experience in ticket, group, season, suite or sponsorship sales; sports and entertainment industry experience preferred
  • Bachelor’s degree in Sports Management, Business or related field
  • Ability to work flexible hours, including evenings, weekends, and holidays, if necessary
  • Strong work ethic, team-oriented attitude, and enthusiasm about contributing to the success of the department and club
  • Excellent interpersonal and communication skills.
  • Above average knowledge of PC systems including Word, Excel, and database-related platforms
  • Working knowledge of Archtics, PowerPoint and Salesforce preferred
  • Soccer knowledge is preferred, but not required
  • Bilingual (Spanish) speaker a plus, but not required

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Sales & Marketing: Client Relations/Customer Service
Box Office Rep - New York Red Bulls (Harrison, NJ)

COMPANY INFORMATION:

The New York Red Bulls are one of 22 teams in Major League Soccer (MLS). They are one of the ten charter clubs of MLS, having competed in the league since its founding in 1996. They currently play their home matches at Red Bull Arena (RBA) in Harrison, New Jersey. RBA, a state-of-the-art 25,000-seat stadium, is widely regarded as the top soccer-specific stadium in North America. The club is owned by the Austrian beverage company Red Bull for which the team is named. The first team features 2016 MLS Golden Boot Winner Bradley Wright-Phillips, 2015 Goalkeeper of the Year Luis Robles, U.S. international Sacha Kljestan, and several players with USMNT experience.  The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams. 

POSITION SUMMARY:

As a member of the box office staff, you will be the first point of contact with the public in their Red Bull Arena experience. This is a part-time position working event days at Red Bull Arena.

ESSENTIAL FUNCTIONS: (Required to perform the job):

  • Use Archtics Ticketmaster ticketing system, to sell tickets and provide exceptional customer service.
  • Accurately accept and apply payment to relevant orders and distribute proper change.
  • Assist customers at the Box Office Will Call windows and resolve any issues or problems.
  • Assist in management of lines outside of Box Office (answering questions as well as making sure fans are in the correct lines).
  • Answer questions regarding events, tickets, and schedules.
  • Maintain a secure working environment for cash and tickets.
  • Reconcile and balance cash box at end of shift with Box Office supervisor.
  • Other duties as assigned.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Prior cash handling and customer service experience.
  • Experience with ticketing systems preferred (e.g. Ticketmaster Archtics, etc)
  • Candidates must be computer literate and able to maintain a guest friendly, quality service attitude at all times.
  • Display excellent customer service skills and be able to listen and communicate effectively.
  • Proven job reliability, dedication, strong work ethic, and responsibility.
  • Ability to work independently and as a member of the team.
  • Ability to count money and make change accurately.
  • Ability to take and follow instructions.
  • Ability to work evenings, weekends and holidays as required.
  • Bilingual a plus.

EDUCATION:

  • Must have at least a HS diploma or equivalent
  • Due to the cyclical nature of the entertainment industry, the employee may be required to work varying schedules to reflect the business needs of the company.

 Red Bull New York provides comprehensive benefits offerings to all full-time employees. Our benefits include medical and dental insurance, 401(k) plan, flexible spending accounts, tuition reimbursement, life insurance, health and wellness benefits, and a paid time-off program.

Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.


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Sales & Marketing: Ticket Sales
Account Executive, Group Sales - Orlando City Soccer Club (Orlando, FL)

Department:  Sales
Reports to:  Sr. Director, Sales       

Background: After winning three USL-Pro regular season championships and two postseason titles over a four-year span, Orlando City SC quickly set the standard for professional soccer clubs both on and off the field and was awarded the 21st Major League Soccer (MLS) franchise on Nov. 19, 2013. The Lions played their first two seasons in MLS at the Orlando Citrus Bowl, where they held the second-highest average attendance in MLS. In 2016, the Club launched Orlando Pride in the National Women’s Soccer League (NWSL) and Orlando City B in the United Soccer League (USL).

In March 2017, Orlando City SC unveiled its brand new, privately financed downtown stadium. With a capacity of 25,500 fans, Orlando City Stadium creates the most exciting game-day experience for fans in the country.

For more information, visit www.orlandocitysc.com.

Position Summary: The Account Executive, Group Sales position is responsible for generating new business through the sale of Orlando City SC ticket inventory with a focus on the Orlando convention market and domestic tourism. It includes the selling of all specified seating categories through cold-calling, face-to-face appointments and networking.

The ideal candidates will have a passion for the sports industry, knowledge of the convention business, a solid foundation of sales training and the ability to initiate cold calls, face-to-face appointments and find creative and innovative programs to drive attendance and revenue for the organization.

Essential Duties and Responsibilities:

  • Generate maximum revenue for Orlando City SC through full-menu selling of ticket products.
  • Sell group tickets and hospitality for Orlando City, Orlando Pride, and OCB.
  • Actively develop relationships with destination management companies, convention centers, meeting planners and all other sectors of domestic tourism market. 
  • Assist in fielding all incoming inquiries, including phone lines, emails, LiveChat, etc. to maximize all sales opportunities.
  • Prospect conventions and meetings market to generate new sales revenue opportunities.
  • Work all Orlando City and Orlando Pride home games: on call for box office issues, event execution, service groups, and prospecting new sales.
  • Demonstrate commitment to teamwork and ability to adhere to company policies and procedures.
  • Maintain accurate records of all prospecting activities and closed sales.
  • Assist with various ticket promotions, community events, and civic activities as assigned.
  • All other duties as assigned.

Qualifications:

  • Bachelor’s degree or equivalent professional experience required.
  • Minimum two years prior sales experience with proven sales results and ability to build strong relationships required.
  • Working knowledge of Orlando convention market preferred.
  • Bilingual skills a plus.
  • Knowledge of Salesforce CRM and Archtics is preferred.
  • Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required.
  • Ability to meet tight deadlines and work well under pressure.
  • Strong organizational skills, time management skills and attention to detail required.
  • Strong verbal and written communication skills with an emphasis on business writing skills.
  • Ability to prioritize and manage multiple tasks/projects and support multiple high level executive positions.
  • Ability to work independently without supervision, be self-directed and demonstrate initiative.
  • Ability to work collaboratively with others whom you have no direct authority over.
  • Strong teamwork and team synergy skills required.
  • Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
  • Exhibit good judgment and decision-making skills.
  • Availability and willingness to work extended hours, including nights and weekends and be on-call as necessary.
  • Willingness to work a flexible schedule based on the changing priorities of the department.

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Sales & Marketing: Ticket Sales
Group Sales Account Executive - Philadelphia Union (Chester, PA)

ARE YOU READY TO TAKE THE NEXT STEP IN YOUR CAREER?

The Philadelphia Union are constantly looking for ticket sales professionals who want to be the very best in the industry.  Have you already had some success in ticket sales?  Are you looking to further climb up the sports industry ladder?  If your answer is yes to both of those questions, then this is the perfect job for you.

We’re looking for someone who is still on their Rookie contract, but is ready to take their game to another level.  This top performer should be someone who is only satisfied with being number one on the leaderboard and shares the Philadelphia Union goal of Ticket Sales Domination!

 

WE’RE TALKING ABOUT SELLOUTS!

The Philadelphia Union view their Group Sales team as an integral part of selling out games.  Next season, the Union will be attacking from all angles, including off the field, in which we’ll be looking to do the same.  In this position, you’ll be calling on companies, schools, youth soccer, and much more.

 

THE X’S AND O’S

We’ll expect you to have a basic understanding of ticket sales coming in.  We’ll also expect you to be able to further your ticket sales craft during your time at the Union prior to making your next career jump.

You'll be making phone calls, emailing, and meeting face to face with Union group prospects to sell them group outings. You’ll develop and manage relationships while providing exemplary customer service. The majority of your time will be spent in the office but you may work various community and in-stadium events along with all of our 18+ Union home games.

 

MAIN DUTIES

1. Make 50+ phone calls per day to group prospects with a focus on generating group ticket sales
2. Manage relationships of a small existing book of business while prospecting for new sales
3. Be available to work up 18+ home games
4. Other duties as assigned

 

ARE YOU OUR NEXT MVP?

We are working to develop the best ticket sales department in all of sports. Therefore, we will be very selective in who we add to our team. We’re looking for candidates who are competitive, coachable, detail oriented, and who have the desire to climb to the top of the industry. If you’ve had some success in the past and think you can put your name into the race for the MVP Award, you’re just who we’re looking for.

 

Qualification Requirements: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The candidate must have a strong work ethic and a burning desire to build a career in professional sports.

 

Education and/or experience: Bachelor’s degree (B.A.) from a four-year college or university and prior experience in ticket sales.

 

Note: This is full-time position with compensation consisting of a salary plus commission.  Hours may include evenings, weekends, and holidays.


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Sales & Marketing: Database Marketing/Analytics
Data Visualization Analyst - San Jose Earthquakes (San Jose, CA)

The San Jose Earthquakes are hiring a Data Visualization Analyst to join the Business Intelligence department. This new position reports directly to the Director of Business Intelligence & Strategy and will provide data visualizations and analysis across departments, but will work primarily with sponsorship. The ideal candidate will have experience with data viz tools and presentation design. 

Duties/Expectations:  

Responsible for, but not limited to the following:                                                                                    

·       Provide visually-stunning campaign and promotional recaps generated from the analysis of sales and sponsorship activation.

·       Cultivate information from data and provide visualizations.

·       Assist Business Intelligence department in creating analytic reports for other departments in the company (ticket sales, social media, merchandise, et al.).

·       Provide monthly reports to department heads.

·       Participate in planning and manage implementation of database initiatives specifically in regards to company-wide systems development.

·       Research long-term data analytics projects.

·       Streamline methods of communication with external data partners and various vendors to maintain and manage data feeds.

·       Provide excellent customer service when asked upon.

·       Work closely with IT & Ticket staff to evaluate best practices to meet data reporting requirements, as well as evaluate Club needs.

·       Work on special projects as assigned.

Required Skills

·       Degree in Graphic Design, Economics, Statistics, or Computer Science preferred.

·       Experience effectively communicating data via visualizations and presentations.

·       Work-ready experience with business intelligence, Microsoft Office suite and data viz tools (examples include: SAS VA, SAP, Tableau, IBM Business Intelligence, Prezi, etc)

·       The ability to work independently or in group settings.

·       Ability to work weekends and holidays.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please briefly describe your experience with data visualization and design in relation to professional presentations.


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Sales & Marketing: Ticket Sales
Inside Sales Representative - San Jose Earthquakes (San Jose, CA)

Position:

Inside Sales Representative, Ticket Sales

Summary:

The San Jose Earthquakes are looking for a passionate individual to join a fast paced ticket sales department with the goal of selling new season and group ticket packages and contribute to continued sellouts of all games at Avaya Stadium.  The Inside Sales program offers in-depth onboard training, bi-weekly meetings with management for feedback and performance updates, and is part of a highly successful professional ticket sales department that broke multiple club records in 2015.

Ideal Candidate:

The ideal candidate is looking to launch a career in sports, through the development of practiced sales skills and best professional practices in the sports industry. The candidate will receive training, and must be ambitious and hard working.  Top personality traits include: self-motivator, competitive, and a desire to consistently improve and be challenged.

Job Duties:

·      Actively prospect potential Earthquakes ticket buyers via phone, email, and in person meetings.

·      Meet and exceed all individual and team revenue targets.

·      Work all Earthquakes home games and other team events as assigned by Inside Sales Manager.

·      Sell Quakes season and group ticket packages, including those for special events and affinity nights.

·      Make 75+ outbound phone calls a day.

Key Requirements:

·      Bachelor’s Degree with academic success required.

·      Passion to succeed as a professional in the sports business industry.

·      Knowledge of MLS and the San Jose Earthquakes preferred but not required.

Bilingual a plus

Please provide a link to a brief (1-2 minute) YouTube video addressing:

1) Why are you interested in working in sports and/or soccer? 

2) Why sales?


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Sales & Marketing: Ticket Sales
Sounders FC Sales Academy (New Membership Associate) - Seattle Sounders FC (SeattleA, WA)

Job Title: Sounders FC Sales Academy (New Membership Associate)

Department: Ticket Sales & Service

Reports To: Manager of Ticket Sales

FLSA Status: Non-Exempt, Hourly

SUMMARY

Seattle Sounders FC are searching for self-driven and motivated individuals to join our Sounders FC Sales Academy. The ideal candidate is passionate about sales and motivated to exceed all ticket sales goals. We are looking for team members who strive to be the best and are committed to the long term growth of the ticket base of Sounders FC. As a New Membership Associate you will be considered a full-time temporary employee with the ability to work up to 40 hours per week.

Seattle Sounders FC Sales Academy

New Membership Associates will be evaluated on a regular basis throughout the year, and only those Reps who continue to exceed performance expectations will be permitted to stay in the program. New Membership Associates will sell our full menu of ticket offerings including season tickets, group tickets and partial plans. New Membership Associates will be expected to make a minimum of 100 cold calls daily to businesses, individuals and past ticket buyers.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

· Exceed established sales objectives

· Handle a high level of sales activity, including a minimum of 100 outbound sales calls per day.

· Identify business opportunities by establishing professional and personal networks.

· Maintain an accurate database of your customers and document all touch points with your clients.

· Provide outstanding customer service

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

· Bachelor’s degree (BA/BS) or 2 years of sales experience required

· Advanced oral and written communication skills

· Ability to speak in a professional manner via telephone or in person with guests, visitors, and fans

· Archtics and Microsoft CRM knowledge preferred

· Proficient in basic software programs (Word, Power Point, Excel, etc.)

· Ability to work evenings and weekends as needed

· Ability to attend home matches as needed (evenings and weekend hours and possibly holidays)

· Excellent time-management skills and attention to detail

· Fantastic, dynamic interpersonal skills and approachable personality

· A team player who thrives in a collaborative environment.

· Innovative, considerate, ambitious, and open minded

· Passion for sales

· Excellent cultural fit with the values of the organization, with a prior history of community involvement desired.

WORK ENVIRONMENT

This position functions primarily at the Sounders FC office in Seattle, WA. Must have reliable means of transportation. Given the nature of the Sounders’ business, employee must be able to work during some evenings and weekends, including Sounders match days when needed.

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Note: When you apply for this job online, you will be required to answer the following questions:

1. What do you like most about sales?
2. Why do you want to work for Sounders FC?


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Sales & Marketing: Corporate Sponsor
Account Manager, Corporate Partnerships - Seattle Sounders FC (Seattle, WA)

Job Title:         Account Manager

Department:    Corporate Partnerships

Reports To:     Director, Partnership Marketing

SUMMARY

This position will focus on managing a portfolio of corporate partnership accounts for Seattle Sounders FC. This role requires a strategic-minded individual who is passionate about service, building impactful, objective-focused partnerships, and displays a positive, collaborative attitude that is line with the club’s vision, values, and objectives.  

The Account Manager will act as the lead in all partnership fulfillment duties, including: collaborating with assigned Sounders FC Corporate Partners to develop/implement strategic concepts, fulfill contracted elements, deliver first-class service and create/present timely wrap-ups, etc. Additionally, the Account Manager will work closely with the Sales Team. This includes: collaborating/ideating on creative activation and proposal concepts, preparing/revising partnership presentations, providing research as needed, updating sponsorship elements in inventory spreadsheets, assisting in securing renewals of current partners, etc.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Partnership Marketing Fulfillment

·        Serve as a lead contact for all elements with assigned corporate partners

·        Plan and coordinate activation strategies and calendars for assigned accounts

·        Effectively manage the following core fulfillment responsibilities:

o   Match-day execution (on-site set up, in-game promotions, giveaways, presentations and hospitality)

o   Coordinating media elements (television, radio, print, social and web)

o   Events/promotion execution (retail marketing initiatives and non-game-day/community events and appearances)

o   Partner signage

o   Coordinating tickets, merchandising and hospitality elements

·        Enter and maintain all partner elements in inventory spreadsheets or CRM

·        Create and present wrap-ups as necessary for all assigned partners

·        Proactively develop new ways to establish strong relationships with assigned corporate partner accounts. Anticipate the needs of partners and communicate accordingly.

·        Additional duties as assigned

Partnership Marketing Team

·        Proactively participate in Partnership Marketing team operations (weekly meetings, assisting colleagues with events, promotions, hospitality and shared responsibilities on match days, etc.)

  Corporate Partnership Sales Team Support 

·        Collaborate as needed with Sales Directors regarding objectives, strategy and direction of shared partnerships

·        Assist with providing research or supporting information when applicable, including conceptualizing creative and innovative partnership opportunities

·        Create, operate and/or lead presentations during partner meetings

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·        Able to work independently and prioritize

·        Able to work as part of a team, including project management skills

·        Consistently display a high level of attention to detail and strong organizational skills

·        Demonstrate strong relationship-building skills

·        Able to think strategically, including assessment of long term implications of current choices and decisions

·        Team player who thrives in a collaborative environment

·        Innovative and creative thinker, able to contribute ideas and participate in marketing efforts in the department and across the organization

·        Excellent cultural fit in alignment with the values of the organization. Prior history of community involvement desired

·        Must have strong written and verbal communication skills – including the ability to proactively communicate with clients, co-workers and vendors to manage tight timelines and solve problems

·        Must function at a high level in a fast-paced environment

EDUCATION and/or EXPERIENCE

·        Bachelor’s degree from four-year college or university

·        Must have a minimum of four to five years of related experience in any of the following industries: sponsorships/client services, sports/event marketing, agency or media.

MATHEMATICAL SKILLS

·        Individual must have a command for basic accounting principles to create recaps, manage budgets, etc.

 

PHYSICAL DEMANDS

 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·        Employee must be able to set up partner and match day promotional and event programs. Promotional setup often requires banner installation and carrying moderate sized promotional materials.

·        Employee must be able to lift and carry up to 40 pounds

WORK ENVIRONMENT 

This position functions primarily at the Sounders FC office in Seattle, WA.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·        Majority of work is in an office environment

·        Outdoor work is required for occasional partner promotional events

·        Must be able to work a minimum of 40 hours per week and all home Sounders FC match days

·        Vehicle and valid WA state driver license required

EQUAL EMPLOYMENT OPPORTUNITY

Seattle Sounders FC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.


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Sales & Marketing: Ticket Operations
Manager, Ticket Operations - Sporting Kansas City (Kansas City, MO)

POSITION SUMMARY

The Manager of Ticket Operations will assist with all ticket operations and help oversee the processing of orders and payments for Sporting Kansas City. Utilizing ticketing software, this individual will create various ticket packages and financial reports. Ticket Operations is responsible for the day-to-day processing and reporting from the ticket system, as well as developing any ticket plans, and implementing any changes to the manifest or ticket pricing. This individual will be the main point of contact between Sporting Kansas City and the ticket provider.

ESSENTIAL FUNCTIONS

  • Build Sporting events in the ticketing system, including seating manifests, price tables, holds/kills, discounts, pre-sales, etc.
  • Oversee financial reconciliation in regards to daily reports, monthly reports and events settlements.
  • Manage information being sent and posted through ticketing system.
  • Act as a liaison between staff.
  • Be responsible for assisting with system upgrades, occasional testing of new software and routine maintenance and troubleshooting.
  • Update and relay all box office-related event information to each department.
  • Investigate and resolve ticket-related issues.
  • Be responsible for the collection of ticket monies, tracking of accounts payable/receivable and preparation of sales reports/ticket revenue updates.
  • Work with sales and marketing departments to set up various ticket discounts and promotions.
  • Assist with will call for Sporting KC events, ensuring compliance to all relevant ticket laws.
  • Process/fill approved charity ticket requests; document all complimentary tickets issues.
  • Communicate clearly and concisely in English, both orally and in writing.
  • Comprehend and make inferences from written sales materials.
  • Make basic arithmetic calculations (Addition, subtraction, multiplication and division) either manually or with a calculator.
  • Work a flexible schedule including early mornings, evenings overnight, weekends, holidays and extended workdays.
  • Practice confidentiality and integrity upon handling personal and financial customer information.
  • Represent Sporting Kansas City  in a professional manner at all times.
  • Perform other related tasks as assigned.

PERSONAL ATTRIBUTES

  • Strong organizational, communications and interpersonal skills.
  • Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Independent judgment to plan, prioritize and organize a diversified workload.
  • Ability to coordinate and lead multiple tasks and projects.
  • Team-oriented mindset.
  • Self-motivated and goal driven.
  • Ability to handle sensitive and confidential situations and information.
  • Professional appearance and attitude.
  • Demonstrate poise, tact and diplomacy.
  • Passion for sports.

SKILLS AND EXPERIENCE

  • Bachelor’s degree from an accredited college or university with major coursework in business management, sports management, business administration or other related field.
  • Minimum of one (1) year of increasingly responsible box office/ticketing experience, preferably with a sports facility, convention center, performing arts facility or other multi-purpose public assembly facility.
  • Knowledge of operational characteristics, services and activities of stadium, database, presentation and graphic design.
  • Familiarity with ticketing software, including Ticketmaster and Archtics, Toptix and SeatGeek.
  • Knowledge of terminology used in box office /sales settings.
  • Knowledge of principles of budget preparation and control.
  • Proficient in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Calendar.

PHYSICAL ABILITIES

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Required to sit, stand and walk.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Frequent stooping, bending, pulling and pushing.
  • Reach with hands and arms.
  • Required to talk and hear consistently.
  • Ability to occasionally lift, carry and/or drag up to [25] pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye.
  • Ability to work non-traditional hours, including evenings, weekends and holidays as necessary.

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Sales & Marketing: Graphic Design/Creative Services
Matrix Operator - Staples Center (Los Angeles, CA)

The Matrix Operator is responsible of the control and displaying of graphics throughout the arena during events at STAPLES Center and as needed at L.A. LIVE.

Essential Duties:
Essential duties are those basic duties that must be performed to carry out the purpose of the job.
* Setup new graphics
* Test existing graphics
* Operate control surface during event

Required Qualifications (Job Knowledge, Skills, and Education):
* A minimum education level of: High School Diploma or its equivalency.
* A minimum of two years of related work experience.
* General computer knowledge and operation.
* Experience with DAKTRONICS signage systems a plus.
* Must be able to work evenings, weekends and holidays as needed.


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Sales & Marketing: Ticket Sales
Group Sales Representative - Staples Center/ L.A. Kings (Los Angeles, CA)

Job Summary:
The Sales Representative will be LA Kings-focused on group and suite sales, meaning they are responsible for prospecting for new business for the LA Kings as well as servicing existing accounts and selling ticket packages. The LA Kings Group Sales Department executes a variety of sales programs to sell all 41+ LA Kings home games at STAPLES Center including but not limited to strategic telemarketing campaigns to retain and develop new business, unique theme nights and promotions to increase our awareness and reach to niche group categories, outside sales campaigns to grow new business, customer service, and sales prospecting events.
While selling the LA Kings products is the primary focus of the position, additional support is required for other AEG core events as well as servicing accounts. Venues of focus include, but are not limited to, L.A. LIVE, STAPLES Center, Microsoft Theater, GRAMMY Museum, StubHub Center, and Regal Cinemas L.A. LIVE Stadium 14. Events of focus include, but are not limited to, Award shows (People’s Choice Awards, American Music Awards, ESPYs), Sporting events and teams (LA Kings, LA Galaxy, Championship Boxing), Family shows (Harlem Globetrotters, Disney on Ice) and Special Events (Nike 3 on 3 Basketball Tournament, All-Star Chef Classic, BET Experience, MADE).

Key Job Factors:
1. Level of accountability: Closely supervised
2. Level of decision making: Diversified tasks
3. Has contact with: Inside / Outside company
4. Supervision: Does not directly supervise or manage others
5. Position Title(s) of Direct Report(s): Sales Manager
6. Physical Requirements: Light, occasional physical effort

Essential Duties:
1. Direct phone sales to existing database and new leads for variety of events and projects (daily/weekly call minimums expected) 50% Daily
2. Outside sales including face-to-face appointments, networking events, etc 5% Daily
3. Event/Game duties including sales booth opportunities and visiting clients 5% Weekly
4. Customer service and relationship building activities, including service calls and client entertainment events 10% Daily
5. Developing sales plans, researching new lead opportunities and creating sales presentations 5% Daily
6. Creatively identify new ways to sell and market tickets including creating “theme nights” for different events 10% Daily
7. Attend weekly goal-setting meetings with direct supervisor 5% Weekly
8. Assist in development of sales strategies for overall events/projects 5% Weekly
9. Attend and actively participate in weekly sales department meetings and impromptu staff huddles 5% Weekly

Required Qualifications (Job Knowledge, Skills, and Education):
1. A minimum education level of: BA/BS Degree (4-year)
2. A minimum of 1 years of related work experience
3. Polished presentations skill, with an ability to think and react to situations confidently
4. Excellent relationship building and social skills
5. Excellent verbal and written communication skills
6. A go-getter, with drive and initiative to succeed and develop a career in the sports and entertainment industry
7. Assertive, persistent and results oriented
8. Working knowledge of Microsoft Office and ability to use and pick up on complex computer programs
9. Ability to consistently adapt and re-prioritize based on sales needs
10. Ability to thrive under a competitive sales environment

Preferred Qualifications:
1. Multilingual

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.


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Sales & Marketing: Graphic Design/Creative Services
Matrix Operator - Staples Center/ L.A. Live (Los Angeles, CA)

The Matrix Operator is responsible of the control and displaying of graphics throughout the arena during events at STAPLES Center and as needed at L.A. LIVE.

Essential Duties:
Essential duties are those basic duties that must be performed to carry out the purpose of the job.
* Setup new graphics
* Test existing graphics
* Operate control surface during event

Required Qualifications (Job Knowledge, Skills, and Education):
* A minimum education level of: High School Diploma or its equivalency.
* A minimum of two years of related work experience.
* General computer knowledge and operation.
* Experience with DAKTRONICS signage systems a plus.
* Must be able to work evenings, weekends and holidays as needed.


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Sales & Marketing: Mascot
Mascot Performer - Swope Park Rangers, USL (Kansas City, MO)

POSITION SUMMARY

The Swope Park Rangers Mascot Performer will be responsible for defining and implementing successful engagement strategies, promoting, growing and developing the identity and awareness of the mascot, creating an engaging persona, generating and encouraging fan engagement, interaction, impressions, presence and interest in the Swope Park Rangers throughout the region.?

ESSENTIAL FUNCTIONS

  • Provide entertainment as our mascot, Hat Trick Harry, for all 16 home games, plus playoffs, and outside community appearances.
  • Represent Swope Park Rangers, Sporting Kansas City, Swope Soccer Village, Children’s Mercy Park and other affiliates in a professional manner at all times.
  • Responsible for creating and executing grassroots marketing promotions throughout the Kansas City area at community events, festivals, parades, concerts, away game viewing parties and events, etc.
  • Keep an enthusiastic and high energy attitude at all times to keep the entertainment level high.
  • Flexibility to work nights and weekends.
  • Develop, create, and execute skits to be performed at the games as well as community appearances to enhance the game-day experience for our fans.
  • Preserve the identity of the mascot without deviating from established character including body language/mannerisms, attitude, fan interaction, and team representation.
  • Work well in a team environment.
  • Administer costume maintenance as well as props after every use.
  • Perform essential functions with confidence.
  • Perform other related tasks as assigned.

PERSONAL ATTRIBUTES

  • Strong organizational, communication and interpersonal skills.
  • Charismatic, outgoing and vibrant personality.
  • Team-oriented.
  • Professional appearance, demeanor, and approach.
  • Strong passion for Swope Park Rangers, Sporting Kansas City, the MLS, International Soccer and the Kansas City market.
  • Motivated self-starter.
  • Ability to work well under pressure.

SKILLS AND EXPERIENCE

  • Previous Mascot Experience is Preferred
  • Dance Experience is Preferred
  • Strong knowledge of the Kansas City market.
  • Passion for Growing a New Brand.

PHYSICAL ABILITIES

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Required to sit, stand and walk.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Frequent stooping, bending, pulling and pushing.
  • Reach with hands and arms.
  • Required to talk and hear consistently.
  • Ability to occasionally lift, carry and/or drag up to 50 pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye.
  • Ability to work non-traditional hours, including evenings, weekends and holidays as necessary.

GAME DAY RESPONSIBILITIES

  • Support the Swope Park Rangers on fan development initiatives and brand engagements.
  • Support Swope Park Rangers on  match days.
  • Communicate with external vendors to ensure they are aware of any special promotions or situations taking place.

Note: When you apply for this job online, you will be required to answer the following questions:

1. The Swope Park Rangers Mascot Performer must be a minimum of 6' tall to properly use the costume. Do you meet this criteria?


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