MLS Jobs


Current available jobs in Facility Operations/Security:


» PT- Maintenance Technician - BBVA Compass Stadium (Houston, TX)
» Guest Service Matchday Ambassador - CHAMPS Ambassador - Chicago Fire Soccer Club (Bridgeview, IL)
» Security Event Staff - FC Dallas & Toyota Stadium - FC Dallas (Frisco, TX)
» Ticket Taker/Usher - FC Dallas & Toyota Stadium - FC Dallas (Frisco, TX)
» FC Dallas & Toyota Stadium/Soccer Center - Set Up Crew - FC Dallas, Major League Soccer (Frisco, TX)
» HOUSEKEEPING ATTENDANT - FC Dallas, Major League Soccer & Toyota Stadium (Frisco, TX)
» Facilities Service Associate - FC Dallas, Toyota Stadium (Frisco, TX)
» Guest Services Representative (GSR) - Houston Dynamo/BBVA Compass Stadium (Houston, TX)
» Housekeeping - Portland Timbers (Portland, OR)
» Assistant, Operations - San Jose Earthquakes (San Jose, CA)
» Distribution Crew - San Jose Earthquakes (San Jose, CA)
» Avaya Stadium Event Ambassador - San Jose Earthquakes (San Jose, CA)
» Director, Sports Facilities - Sporting Kansas City (Kansas City, MO)
» Facility Specialist - Part Time - Sporting Kansas City (Kansas City, KS)
» Premium Concierge - Children's Mercy Park - Sporting Kansas City (Kansas City, KS)
» Gate Ambassador - Children's Mercy Park - Sporting Kansas City (Kansas City, KS)
» Fan Host - Children's Mercy Park - Sporting Kansas City (Kansas City, KS)


Facility Operations/Security: Grounds Crew/Turf Management
PT- Maintenance Technician - BBVA Compass Stadium (Houston, TX)

Job Title:

Part Time Maintenance/Operations Technician

Job Description:

This position is under the supervision of the Operations Manager of BBVA Compass Stadium and generally includes performing general maintenance and event set ups.

Scope of Work and Duties:

  • Event Set ups – set chairs and tables, set up pipe and drape, ice delivery, and any other duties related to an event.

  • Painting

  • Seat Repair and maintenance

  • Event Coverage

Qualifications:

  • Must have a High School Diploma or GED

  • 2+ years in Venue Operations or Maintenance and Engineering

  • Must be able to lift at least 25 lbs.

  • General Maintenance skills required

  • Forklift Certified preferred

  • Able to operate scissor and boom lifts

  • Strong customer service skills

  • Valid Driver’s License

  • Strong Work Ethic

  • Dependable

  • Must remain flexible to work odd hours, weekends and holidays.


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Facility Operations/Security: Event Guest Relations
Guest Service Matchday Ambassador - CHAMPS Ambassador - Chicago Fire Soccer Club (Bridgeview, IL)

GUEST SERVICE AMBASSADOR : Looking for Customer Service passionate individuals.  The game-day Guest Service Ambassador will work Chicago Fire soccer events at TOYOTA PARK. He/She is primarily responsible for providing each fan with a comfortable and enjoyable environment to view soccer matches. This is accomplished through superior knowledge of guest services and the layout of the facility, while ensuring that all policies and procedures are followed. This position requires 5 hour shifts and attendance is mandatory for every home game. The schedule can be found at http://www.chicago-fire.com/schedule 

RESPONSIBILITIES include but are not limited to:

• Usher- Direct fans around facility (bathrooms, seating, concessions, etc… check tickets, greet fans with a smile & positive attitude, answer questions and ensure all fan needs are met, ensure safety of staff and fans, keep area clean, handle complaints and collect feedback, provide assistance fans with special needs and support other event day staff.

• Guest Relations- provide wheelchair escorts, assist with lost and found, re-unite separated parties, wipe down seats, distribute giveaways, direct fans around facility, greet fans with a smile & positive attitude, answer questions and ensure all fan needs are met, ensure safety of staff and fans, handle complaints and collect feedback and support other event day staff.

• Monitor seating areas, elevators and concourse

• Uphold the fan experience standards set by the Chicago Fire

QUALIFICATIONS:

• At least 18 years of age

• Excellent customer service skills

• Excellent interpersonal and leadership skills with a diverse staff

• Tenacious work ethic

• Strong verbal communication skills

• Detail oriented and highly organized with an ability to simultaneously handle multiple tasks and adapt to change

• Required to work every home game – shift generally starts two hours prior to kick

• Attend preseason training highlighting Chicago Fire service standards and employee recognition program

PHYSICAL & MENTAL REQUIREMENTS:

• While performing the duties of the job, the employee is regularly required to stand for long periods of time

 (up to 4 or more hours) and walk upstairs.

• Nature of position requires physical mobility and the ability to lift a minimum of 20 pounds.

• Must have ability to adjust to changing work hours and locations in the stadium as needed.

Duties of the job will be outdoors in sometimes inclement weather conditions.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have reliable transportation to get to Toyota Park in Bridgeview, IL? YES/NO
2. Are you willing to work weekend and evenings? YES/NO
3. Have you worked in a Guest/Customer Service position previously?
4. Are you willing to work outdoors in sometimes inclement weather? YES/NO


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Facility Operations/Security: Security
Security Event Staff - FC Dallas & Toyota Stadium - FC Dallas (Frisco, TX)

Toyota Stadium is looking for qualified individuals to join our Security Event Staff.  The security event staff are responsible for ensuring a safe and fun atmosphere during all events at Toyota Stadium and Soccer Center. This opportunity is to work on an as needed basis during events held at the stadium.  This is a great way to supplement your income while working around fun and exciting events such as Major League Soccer games, International soccer games, concerts and other events.

*Please note that this role pays an hourly rate of $10.50, non-negotiable.*

Job Duties include:

  • Bag checking at each gate leading into stadium to ensure no prohibited items enter the stadium.
  • Provide concourse security on inside perimeter of stadium by monitoring and patrolling activity.
  • Provide outside perimeter security.
  • Checking credentials and tickets to ensure that only authorized personnel enter into specific areas of the stadium and complex.
  • Provide field security for players and officials by monitoring activity on and around stadium field(s).
  • Provide security in the locker rooms
  • As a team, provide all access control in  and around Toyota Stadium and soccer center.

Qualifications:

  • Ability to resolve complicated customer service issues with fans.
  • Previous experience in stadium or event services.
  • Willingness and ability to act as authority figure when needed.
  • Ability to defuse heated situations that may arise.
  • Good communication skills
  • Ability to stand for long periods of time in outdoor weather conditions to include extreme cold or heat.
  • Bilingual in Spanish and English is a plus.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am at least 18 years of age?
2. Yes/No: I have previous security or stadium event experience?
3. Yes/No: I can work a flexible schedule to include nights, weekends and holidays?
4. Yes/No: I feel comfortable defusing heated or complex customer service issues?
5. Yes/No: In the past seven years, have you been convicted of a crime other than a minor traffic violation? If yes, please explain.
6. Yes/No: Can you, with or without reasonable accommodation, perform the essential functions of the job to which you are applying?


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Facility Operations/Security: Usher/Ticket Taker
Ticket Taker/Usher - FC Dallas & Toyota Stadium - FC Dallas (Frisco, TX)

Do you love Soccer, Sports and Music? Become a part of the FC Dallas and Toyota Stadium experience by joining our team. 

We are looking for fun, outgoing team members who would love to become a part of our event experience. You will enjoy a flexible schedule and a great work environment. This is a great opportunity to supplement your income while enjoying fun and exciting events.  Our employees work solely when we have events at Toyota stadium, consisting mostly of evenings and weekends.  This position is ideal for those looking for a fun and exciting part time job.

Ticket Taker/Ushers Job Duties:

  • Greet guests as they enter the facility.
  • Scan guest’s tickets using electronic scanner upon entrance into the stadium.
  • Assist guests in locating their seats and/or stadium amenities, such as restrooms, concessions stands, and merchandise locations.
  • Distribute promotional items as guests enter and exit the stadium.
  • Provide excellent customer service by assisting fans in any way possible and ensuring they have a great experience at Toyota Stadium.
  • Watch for prohibited items to ensure patrons do not enter the stadium with any unauthorized items.
  • Watch for inappropriate behavior and take appropriate actions.
  • Resolve customer service issues or work with supervisors if unable to do so alone.

Qualifications:

  • Must be at least 18 years old
  • At least 1 year experience in customer service
  • Ability to work in outdoor working conditions to include extreme heat, cold or rain.
  • Ability to stand for long periods of time.
  • Ability to work nights, weekends and some holidays if needed based on event schedule.


 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am at least 18 years of age?
2. Yes/No: I can work a flexible schedule to include some nights, weekends and holidays?
3. Yes/No: I have previous customer service experience?
4. Yes/No: In the past seven years, have you been convicted of a crime, other than a minor traffic violation? If yes, describe in full below: (will not necessarily exclude you from consideration)
5. Yes/No: I can work in outdoor weather conditions?


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Facility Operations/Security: Facility/Venue Management
FC Dallas & Toyota Stadium/Soccer Center - Set Up Crew - FC Dallas, Major League Soccer (Frisco, TX)

FC Dallas and Toyota stadium/soccer center are looking for individuals to work on an as needed basis during the 2016 event season.  The Set Up event team will be responsible for the set-up and tear down of all of the equipment requests and stadium set up  for events held at Toyota Stadium and Soccer Center, to include tables, chairs, tents, staging equipment, barricades, field equipment and other related elements.

Duties:

  • Perform all tasks involved in the production of FC Dallas and Toyota Stadium events. This includes lifting, carrying, set-up and tear down of entire event.
  • Practice safe work habits to ensure production is as efficient and safe as possible.

Requirements:

  • Work varying shifts, to include nights, weekends and holidays.
  • Work outdoors in varying weather conditions to include extreme heat or cold.
  • Perform heavy manual labor
  • Effectively handle lifting of various objects weighing in excess of 80 lbs with assistance from other members of the team.
  • Operate various types of tools and equipment safely and efficiently.
  • Establish and maintain effective working relationships with employees, other agencies and the public.
  • Follow written and verbal instructions
  • Communicate effectively 
  • Provide excellent customer service and Interact with Fans to ensure they are enjoying their experience.

Qualifications:

  • Must be able to work nights, weekends and holidays based on event schedule.
  • Must be able to lift up to 50 lbs. 
  • Previous experience in Event Operations or a warehouse or with manual labor is a plus.
  • Fork lift certified is a plus

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No I am at least 18 years of age?
2. Yes/No I can work in outdoor weather conditions?
3. Yes/No: I can work a flexible schedule to include nights, weekends and holidays?
4. Yes/No: In the past seven years, have you been convicted of a crime, other than a minor traffic violation? If yes, describe in full below: (will not necessarily exclude you from consideration)
5. Yes/No: I can lift up to 50 lbs.?
6. Yes/No: I can bend, stoop and reach in all directions?
7. Yes/No: Can you, with or without reasonable accommodation, perform essential functions of the job to which you are applying?


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Facility Operations/Security: Custodial/Housekeeping
HOUSEKEEPING ATTENDANT - FC Dallas, Major League Soccer & Toyota Stadium (Frisco, TX)

Toyota stadium in Frisco is looking for housekeeping workers to work on an as needed basis during events at our stadium and complex. Under the general supervision of the Housekeeping Manager and Housekeeping Supervisor, the employee has the primary responsibility for cleaning the stadium in such a way to promote health and safety while reducing the spread of infection. It is the role of the housekeeper to follow daily and occasion cleaning including, but not limited to, the offices areas, hallways, lounges, elevators, stairways, locker rooms, kitchens, restrooms, concourses, soccer fields and entrances so that health standards are met. The housekeeper may also be responsible for performing additional duties not stipulated below. If so, these duties are specified as an addendum to this description.


Duties:

  • Perform any combination of light cleaning duties
  • Clean lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met.
  • Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers.
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
  • Maintain floor cleanliness using brooms, mops, and/or powered scrubbing and waxing machines.
  • Dust and polish furniture and equipment.
  • Keep storage areas and carts well-stocked, clean, and tidy. Polish accessories and metalwork such as fixtures and fittings.
  • Remove debris from concourses, sidewalks, and playing fields.
  • Replenish supplies such as chemicals, paper goods, and bathroom items.
  • Load washing machines and fold dried items.
  • Wash windows, walls, ceilings, partitions, and woodwork, waxing and polishing as necessary.
  • Request repair services and wait for repair workers to arrive.
  • Disinfect equipment and supplies, using germicides..
  • Dust window blinds, sills, furniture, and electronics.
  • Move and arrange furniture.
  • Observe precautions required to protect self and guest property, and report damage, theft, and found articles to supervisors.
  • Prepare work areas prior to events, and arrange equipment, and furniture for functions.
  • Wash dishes and clean kitchens, cooking utensils, and silverware.
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
  • Inform supervisors of product supplies to keep stocked.

Qualifications:

  • Reliable transportation.
  • Must be at least 18 years old
  • Must be able to work a flexible schedule to include nights, weekends and some holidays.
  • Must be able to lift up to 40 lbs.
  • Ability to stand for long periods of time
  • Ability to work in all outdoor weather conditions to include, extreme heat, cold and rain
  • Good communication and interpersonal skills.
  • Bilingual in English and Spanish is a preferred.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I can work a flexible schedule to include nights, weekends and holidays?
2. Yes/No: I have been convicted of a crime in the last sever years, other than a traffic violation?
3. If yes, please explain:
4. Yes/No: I can lift and move up to 40 lbs?
5. Yes/No:I can stand for long periods of time?
6. Yes/No: I can bend, stoop and reach in all directions?
7. Yes/No: I can work in all outdoor weather conditions to include extreme heat, cold and rain?


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Facility Operations/Security: Custodial/Housekeeping
Facilities Service Associate - FC Dallas, Toyota Stadium (Frisco, TX)

Toyota Stadium and FC Dallas in Frisco is seeking facilities services workers for maintenance and cleaning of the stadium. Under the general supervision of the Facilities Coordinator and Housekeeping Manager, the employee will have the primary responsibility for cleaning the stadium, in such a way to promote health and safety and reduce the spread of infection.  The custodian will have to keep buildings in clean and orderly condition. It is the role of the employee to do the daily cleaning, special event cleaning, as well as, special projects.  Areas include, but not limited to, office areas, locker rooms, kitchens, bathrooms, storage areas, concourses, and entrances.  The employee will perform heavy cleaning duties, such as cleaning floors, washing carpets, washing walls and glass, and removing debris. The tasks may also include performing routine maintenance activities and notifying management of needed repairs. The custodian may also be responsible for additional tasks that are not specified below. If so, these rights are specified as an addition to this description. These additional jobs may include general building maintenance, laundry, painting, vehicle maintenance, etc.

Responsibilities:

• Clean building’s floors, sweeping, mopping, and vacuuming.

• Take out the trash

• Cleaning of restrooms including replacing the necessary products.

• Clean and polish furniture and fixtures.

• Clean windows, doors, mirrors, using soapy water or other chemicals / cleaners, sponges and    squeegees.

• Dusting furniture, walls.

• Mix water and detergents or acids in containers for cleaning solutions prepared in accordance with specifications.

• Wash the carpets using machines and equipment

• Strip, seal, finish, and polish floors.

• Driving vehicles required to perform or travel to cleaning work, including RTV and forklifts. We will train.

• Follow instructions in the use of cleaning chemicals and equipment, to avoid damage to floors and fixtures.

• Assist with building security by locking the gates and doors after entering or leaving.

• Able to move heavy furniture, equipment and either manually or by using hand trucks.

• Use pressure washers and blowers to clean the garbage from the stadium, sidewalks and streets.

• Notify managers concerning the need for major repairs or additions to building operating systems.

• Remove snow from sidewalks, and parking areas, using snow shovels and snow melting products.

Requirements:

• Have your own transportation

• Must be at least 18 years of age

• Must be able to work a flexible schedule including nights, weekends and some holidays.

• Must be able to lift up to 50 pounds.

• Ability to stand for long periods of time

• Ability to work in all types of outdoor weather conditions that include extreme heat, cold and rain

• Good communication and interpersonal skills.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you able to work a flexible schedule including nights, weekends, and some holidays?
2. Yes/No: Are you able to lift up to 50 pounds?
3. Yes/No: Are you able to work in all types of outdoor weather conditions that include extreme heat, cold, and rain?
4. Yes/No: Are you bilingual in Spanish?
5. Yes/No: In the last seven years, have you been convicted of a major violation other than a minor traffic violation? If yes, please explain. Will not necessarily exclude you from consideration.


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Facility Operations/Security: Event Guest Relations
Guest Services Representative (GSR) - Houston Dynamo/BBVA Compass Stadium (Houston, TX)

Guest Services Representative (GSR)

Responsible for providing excellent guest services at all BBVA Compass Stadium events and working a variety of positions.

Duties include, but are not limited to the following:

  • Greeting guests

  • Provide general customer service

  • Assist patrons with finding their seats

  • Provide stadium information and directions

  • Assist with problems/issues

  • Work elevator shifts

  • Scan tickets at entry

  • Control ticket access points throughout the stadium

    Minimum Requirements:

  • Must be available to work evenings, weekends, and holidays

  • Strong interpersonal and communication skills

  • Must be able to work in a fast paced environment

  • High School diploma or equivalent required

  • Must show commitment and willingness to provide excellent customer service

  • Must maintain a neat, clean, and well-groomed appearance per the AEG Human Resources Policies and Procedures

  • Must be able to stand for long periods of time, and withstand various weather elements such as high temperature and rain

  • Bilingual preferred

     


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Facility Operations/Security: Custodial/Housekeeping
Housekeeping - Portland Timbers (Portland, OR)

Job Summary/General Description: The environmental service worker maintains environmental standards within established policies and procedures of Providence Park. The position performs a variety of general cleaning tasks to maintain sidewalks, restrooms, offices, locker rooms, press boxes and conference rooms.

The position follows standard practices and procedures and complies with regulatory requirements. In addition, the Environmental Services Department is in charge of the implementation and the continued practice of sustainability initiatives.

We are currently hiring for our Housekeeping Crew.

This is an irregular part time, seasonal, non-exempt position.

Essential Functions/ Major Responsibilities:

  • Dusts furniture, stadium seating, and equipment and mop floors.
  • Polishes and cleans fixtures in rooms and bathrooms.
  • Operates mechanical floor cleaners, buffers, vacuums, shampooers and related environmental service equipment.
  • Wet-mops rooms, halls and other areas; shampoos rugs and furniture.
  • Cleans vents, fan fixtures, top of windows, doorframes and other high areas using a ladder.
  • Gathers and disposes of trash and waste materials using specified bags or containers.
  • Buffs, strips, waxes and polishes floors.
  • Moves furniture and other heavy objects as required.
  • Cleans and disinfects all fixtures, floors, mirrors, windows, doors and walls of restrooms.
  • Keeps work areas neat and orderly, cleans equipment and assists with other cleaning duties as assigned.
  • Use two way radios to communicate.

Basic Qualifications:

  • Previous Housekeeping experience a plus

Schedule Availability: Ability to work flexible hours including nights, weekends, and holidays.

Physical Requirements and Work Environment : Continuously standing and walking on concrete/ flat surfaces or stairs. Noisy environment with large groups of people. Must perform in high-stress and fast-paced environment in an expedient manner for sustained periods. While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day. The employee must frequently lift and move items over 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment: While performing the duties of the job, the employee may be exposed to weather conditions prevalent at the time. This position will work in large facilities indoor/outdoor, close quarters in hazardous work areas.

Peregrine Sports LLC., is an equal opportunity employer of all protected classes, including veterans and individuals with disabilities.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you Available to work on weekends, evenings and holidays?


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Facility Operations/Security: Event Guest Relations
Assistant, Operations - San Jose Earthquakes (San Jose, CA)

The San Jose Earthquakes of Major League Soccer, MLS, are looking for individuals who are able to work as the Assistant, Operations  for the 2017 MLS Season. The Assistant, Operations will work mostly on event days and will assist with the set up and management of the Operations Headquarters.  This is a Part Time position.

Duties:

-       Assist with the management of the operations headquarters

-       Set up, organize and tear down of the operations headquarters

-       Track all distributed items

-       Act as an operations dispatch

Requirements:

-       Have the ability to work in extreme pressure situations and make changes on the fly

-       Must be able to work nights, weekends and holidays based on event schedule

-       Communicate clear and concise message over a radio

-       Must have good customer service skills

Qualifications:

-       Proficient in Microsoft office programs, Word, Excel, Outlook

-       Experience in guest relations or customer service recommended

-       Event experience is a plus

Note: When applying for this job, you will be required to answer the following questions:

Yes/No I am at least 18 years of age.

Yes/No I can work a flexible schedule to include nights, weekends and holidays. 


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Facility Operations/Security: Event Guest Relations
Distribution Crew - San Jose Earthquakes (San Jose, CA)

A Distribution Crew member will be responsible for distributing items pre-game and/or postgame and providing fans with general stadium information. This is a Part Time position.

Duties:

-       Pass out items to fans entering, at halftime and exiting Avaya Stadium

-       Provide basic stadium information to the general fan

Requirements:

-       Must be able to stand for long periods of time.

-       Work outdoors in varying weather conditions including extreme heat and cold.

-       Must be able to lift 50 pounds.

-       Must be able to work nights, weekends and holidays based on event schedule.


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Facility Operations/Security: Usher/Ticket Taker
Avaya Stadium Event Ambassador - San Jose Earthquakes (San Jose, CA)

Position: Avaya Stadium Event Ambassador (Part Time/Event Days Only)

Summary:S Each Event Ambassador will report directly to the Manager, Fan Experience. They will serve as a friendly, primary point of contact for Avaya Stadium patrons and will provide each fan with a positive customer service experience and enjoyable environment. Starting at $13/hr. Opportunity for monetary bonuses.

Responsibilities include but are not limited to:

  • Usher – Act as a primary contact on game day for fans within your assigned section; greet fans with a smile and positive attitude, check tickets and direct fans around facility, answer questions, ensure safety of staff and fans, keep areas clear and clean, handle complaints and collect feedback, provide assistance to fans with special needs and support other event day staff.

  • Guest Relations – Provide patrons with above-and-beyond service; greet fans with a smile & positive attitude, assist with lost and found, direct fans around facility, answer questions, provide wheelchair escorts, ensure safety of staff and fans, scan tickets for entry into the stadium, communicate stadium policies to fans, monitor seating areas as well as elevators and concourse, provide breaks to other part-time staff, handle complaints and collect feedback and support other event day staff. Work locations may be inside the stadium, outside the main gates and/or in the various parking lots.

    Qualifications:

  • Must be at least 18 years of age

  • Excellent customer service skills

  • Excellent interpersonal and leadership skills with a diverse staff and fan base

  • Enthusiastic and friendly with a professional demeanor

  • Must be mature and accustomed to working in a diverse environment

  • Tenacious work ethic

  • Strong verbal communication skills

  • Must have the ability to simultaneously handle multiple tasks and adapt to change

  • Required to work every Quakes home game – shift generally starts 2.5 hours prior to kick-off

  • Required to work additional stadium events as announced

    Requirements:

  • This position regularly requires the employee to stand for long periods of time (up to 4 or more hours) and walk upstairs

  • Nature of position requires physical mobility and the ability to lift a minimum 20 pounds

  • Must have the ability to adjust to changing work hours and locations in the stadium and stadium

    parking lots as needed


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Facility Operations/Security: Facility/Venue Management
Director, Sports Facilities - Sporting Kansas City (Kansas City, MO)

POSTION SUMMARY

The Director of Sports Facilities for Sporting Club, the parent company of Sporting Kansas City, is responsible for maximizing revenue and efficiency, overseeing and executing all activities and events at the Wyandotte County Sports Facility, a multi-sport 12 field complex opening in May 2017. This individual must assemble and manage a team that will oversee and execute all activities at the facility and any future facilities operated by Sporting Club, and will ensure all financial and operational goals be met annually.

ESSENTIAL FUNCTIONS

  • Execute a strategic plan
  • Drive new business as well as maintain and grow current Sporting Club relationships
  • Manage a budget which includes revenue, expenses and contracts
  • Ensure facility is operating according to the mission, vision and values of Sporting KC
  • Foster and manage relationships with youth organizations locally and throughout the Midwest
  • Create and maintain relationship with our scheduling software company
  • Manage preparations of the facility for internal and external rentals and events to maximize revenue and profitability
  • Communicate and plan effectively with both internal and external resources, partners and vendors
  • Participate in hiring, termination, performance and salary reviews of all subordinates
  • Collaborate with Team Leads to ensure a high level of communication well in advance of events
  • Build bid-to-host packages for all sports at the facility
  • Be responsible for all elements and personnel associated with the operations of events and activities taking place at the Wyandotte County Sports Facility
  • Stay current with industry best practices and recommend modifications to operational plans based on feasibility
  • Represent Sporting KC in a professional manner at all times
  • Perform other related tasks as assigned

PERSONAL ATTRIBUTES

  • Strong organizational, communications and interpersonal skills.
  • Ability to  organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Exceptional time management
  • Remarkable leadership and motivational skills
  • Ability to analyze information and evaluate solutions to select the best option available to resolve problems with speed and efficiency
  • Ability to thrive working in a team-minded environment
  • Team player with the ability to collaborate

SKILLS AND EXPERIENCE

  • Bachelor’s degree or equivalent venue experience preferred
  • Minimum of five (5) to seven (7) years of responsibility in business, field management or public assembly facility, including leadership responsibility
  • Proven track record of closing business deals and managing a P&L
  • Proven ability to manage direct reports effectively and efficiently
  • Ability to negotiate contracts with future vendors and create meaningful partnerships
  • Prior budgetary oversight experience required
  • Ability to multi-task in a fast-paced environment
  • Exceptional prioritization and conflict resolution skills
  • Knowledge of the Kansas City youth and adult sports landscape
  • Coaching experience in youth sports is preferred
  • Multi-lingual skills with an emphasis in Spanish is preferred
  • Proficient in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Calendar.

PHYSICAL ABILITIES

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Required to sit, stand and walk.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Frequent stooping, bending, pulling and pushing.
  • Reach with hands and arms.
  • Required to talk and hear consistently.
  • Ability to occasionally lift, carry and/or drag up to [100] pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye.
  • Ability to work non-traditional hours, including evenings, weekends and holidays as necessary.

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Facility Operations/Security: Facility/Venue Management
Facility Specialist - Part Time - Sporting Kansas City (Kansas City, KS)

POSITION SUMMARY

The Part Time Facility Specialist will primarily assist the Engineering staff in the mechanical and general maintenance of all Sporting Kansas City facilities. This individual will help respond to breakdowns, diagnosing faults, repairing equipment, fixtures or fittings to reduce downtime.

ESSENTIAL FUNCTIONS

  • Execute basic troubleshooting for power and lighting
  • Address basic plumbing issues with faucets, sinks, urinals, water closets, garbage disposals, dishwashers, showers, water fountains and hot/cold tubs
  • Assist in the preventative maintenance of HVAC systems including split systems, perimeter heat, residential and commercial rooftop units
  • Assist with seasonal cleaning, filter changes, grease & belts
  • Assist with commercial kitchen appliance repair
  • Perform routine maintenance, troubleshooting, problem detection and work on minor building projects
  • Paint, apply drywall and install wall paper, carpeting and tile floor repairs
  • Repair door closures and other hardware in the facility
  • Assist in maintaining a log of repairs and maintenance
  • Help with emergency repairs, including diagnosis and repair execution in a rapid fashion
  • Represent Sporting KC in a professional manner at all times
  • Perform other related tasks as assigned

PERSONAL ATTRIBUTES

  • Strong organizational, communications and interpersonal skills.
  • Ability to  organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Exceptional time management
  • Ability to effectively work with others in a team-oriented environment
  • Strong attention to detail and efficiency
  • Effective analytical and problem-solving skills

SKILLS AND EXPERIENCE

  • High school diploma or equivalent
  • Working knowledge of mechanical systems and their functions
  • Good drywall repair and painting skills
  • Experience working in a similar maintenance environment
  • Ability and experience using a variety of tools and procedures to complete maintenance projects
  • Proficient in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Calendar.

PHYSICAL ABILITIES

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Required to sit, stand and walk.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Frequent stooping, bending, pulling and pushing.
  • Reach with hands and arms.
  • Required to talk and hear consistently.
  • Ability to occasionally lift, carry and/or drag up to [100] pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye.
  • Capable of working in outdoor weather conditions including exposure to the sun and heat
  • Will be working near moving mechanical parts
  • Will be working in a loud environment

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have access to reliable transportation?
2. Are you able to work non-traditional hours, including evenings, weekends and holidays as necessary?


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Facility Operations/Security: Event Guest Relations
Premium Concierge - Children's Mercy Park - Sporting Kansas City (Kansas City, KS)

POSITION SUMMARY

The Premium Concierge for Sporting Kansas City assists guests in locating the Premium areas of Children’s Mercy Park and supplies general information as needed.

ESSENTIAL FUNCTIONS

  • Ensure that guests are in the correct part of the Premium Tower, including the UMB Field Club, Shield Club, Ivy Funds Executive Level and Signature Level.
  • Check tickets to gain access into the tower or a level of the tower.
  • Mark tickets and stamp the hands of all patrons per level to ensure guests do not try to sneak other guests around the Premium spaces.
  • Check all credentials and escort privileges to make sure associates and VIPs do not try to access a part of the building they are not supposed to.
  • Ensure that guests in the suites have TVs working properly.
  • Assists guests in suites if help is needed.
  • Act as the first responder and “middle man” if guests in suites need to talk to Legends or a Suite Host.
  • Represent Sporting Kansas City and its related affiliates in a professional manner at all times.
  • Perform other related tasks as assigned.

PERSONAL ATTRIBUTES

  • Strong organizational, communications and interpersonal skills.
  • Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Friendly, welcoming and professional appearance and demeanor.
  • Excellent customer service skills and public speaking ability.
  • Passion to ensure positive experiences and ability to turn tragic moments into magic moments.
  • Strong attention to detail and precision.
  • Reliable and dependable.
  • Practice a high level of confidentiality.
  • Passionate about sports, particularly the game of soccer.

SKILLS AND EXPERIENCE

  • High School Diploma or G.E.D. Certificate preferred.
  • Must be a minimum of 18 years old.
  • Previous experience working in a public event venue or in a customer service role preferred.
  • Basic technology skills.
  • Reliable transportation.

PHYSICAL ABILITIES

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Required to stand and walk for long periods of time.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Frequent stooping, bending, pulling and pushing.
  • Reach with hands and arms.
  • Required to talk and hear consistently.
  • Ability to occasionally lift, carry and/or drag up to twenty-five (25) pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye, including close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus as necessary.
  • Ability to work in various extreme outdoor weather conditions, including exposure to the sun and heat.
  • Ability to work non-traditional hours, including evenings, weekends and holidays as necessary.

GAME DAY RESPONSIBILITIES

  • Sign-up to work games.
  • Clock-in and sign-in.
  • Check out a Premium Sports coat and event sheets.
  • Greet guests as they enter into a Premium space, check tickets, mark the back of tickets and stamp hands with a UV hand stamp.
  • Check on Premium guests to ensure they are having a remarkable experience.
  • Return all equipment to the Team Lead at the end of the shift.
  • Check the space for lost items.
  • Sign-out and clock-out.

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Facility Operations/Security: Event Guest Relations
Gate Ambassador - Children's Mercy Park - Sporting Kansas City (Kansas City, KS)

POSITION SUMMARY

The Gate Ambassador for Sporting Kansas City greets fans upon entry, as well as examines and scans tickets for all ticketed events at Children’s Mercy Park.

ESSENTIAL FUNCTIONS

  • Monitor and control guest behavior and access into the stadium as required.
  • Responsible for the five major gates into Children’s Mercy Park, including Sprint, West, East, Boulevard Members and North Premium.
  • Examine and scan tickets.
  • Troubleshoot issues when scanners and printers stop working.
  • Effectively deal with guests that want to go out and smoke during the game by exit scanning tickets to ensure proper re-entry into the stadium.
  • Act as the first responder for upset fans that are denied access into the stadium.
  • Check all credentials and escort privileges to make sure associates and VIPs do not try to access a part of the building they are not supposed to.
  • Ensure that alcohol does not leave the stadium.
  • Give all guests a fond farewell.
  • Represent Sporting Kansas City and its related affiliates in a professional manner at all times.
  • Perform other related tasks as assigned.

PERSONAL ATTRIBUTES

  • Strong organizational, communications and interpersonal skills.
  • Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Friendly, welcoming and professional appearance and demeanor.
  • Excellent customer service skills and public speaking ability.
  • Passion to ensure positive experiences and ability to turn tragic moments into magic moments.
  • Strong attention to detail and precision.
  • Reliable and dependable.
  • Passionate about sports, particularly the game of soccer.

SKILLS AND EXPERIENCE

  • High School Diploma or G.E.D. Certificate preferred.
  • Must be a minimum of 18 years old.
  • Previous experience working in a public event venue or in a customer service role preferred.
  • Basic technology skills.
  • Reliable transportation.

PHYSICAL ABILITIES

The physical demands described here are representative of those that must be met by an associate to  successfully perform the essential functions of this position. Reasonable accommodations may be made to  enable individuals with disabilities to perform the essential functions:

  • Required to stand and walk for long periods of time.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Frequent stooping, bending, pulling and pushing.
  • Reach with hands and arms.
  • Required to talk and hear consistently.
  • Ability to occasionally lift, carry and/or drag up to twenty-five (25) pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye, including close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus as necessary.
  • Ability to work in various extreme outdoor weather conditions, including exposure to the sun and heat.
  • Ability to work non-traditional hours, including evenings, weekends and holidays as necessary.

GAME DAY RESPONSIBILITIES

  • Sign-up to work games.
  • Clock-in and sign-in.
  • Report to the gate to receive their scanner and printer.
  • Gain a brief by the Team Lead about important details about ticket types or guests to be on the
  • lookout for, including intoxicated guests.
  • Greet guests and scan tickets.
  • Answer guests on directions to seats.
  • Return all equipment to the Team Lead at the end of the shift.
  • Close gates or bike racks so guests cannot return to the stadium.
  • Return all equipment to the Team Lead.
  • Sign-out and clock-out.

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Facility Operations/Security: Event Guest Relations
Fan Host - Children's Mercy Park - Sporting Kansas City (Kansas City, KS)

POSITION SUMMARY

The Fan Host for Sporting Kansas City assists fans in locating seats during events at Children’s Mercy Park and works to ensure crowd behavior is positive and supports an enjoyable experience for all guests.

ESSENTIAL FUNCTIONS

  • Ensure that guests are in the correct part of the stadium.
  • Check tickets to gain access to specific sections.
  • Answer questions and give correct information about the game to guests.
  • Check all credentials and escort privileges to make sure associates and VIPs do not try to access a part of the building they are not supposed to.
  • Act as the first responder to incidents in sections.
  • Ensure that all guests are safe and following Children’s Mercy Park guidelines.
  • Effectively deal with upset fans, away supports, standing room only guests and intoxicated guests.
  • Escalate situations to Team Leads and/or Security as necessary.
  • Represent Sporting Kansas City and its related affiliates in a professional manner at all times.
  • Perform other related tasks as assigned.

PERSONAL ATTRIBUTES

  • Strong organizational, communications and interpersonal skills.
  • Ability to organize work effectively, conceptualize and prioritize objectives and exercise independent judgment based on an understanding of organizational policies and activities.
  • Friendly, welcoming and professional appearance and demeanor.
  • Excellent customer service skills and public speaking ability.
  • Passion to ensure positive experiences and ability to turn tragic moments into magic moments.
  • Strong attention to detail and precision.
  • Reliable and dependable.
  • Crowd control abilities.
  • Passionate about sports, particularly the game of soccer.

SKILLS AND EXPERIENCE

  • High School Diploma or G.E.D. Certificate preferred.
  • Must be a minimum of 18 years old.
  • Previous experience working in a public event venue or in a customer service role preferred.
  • Basic technology skills.
  • Reliable transportation.

PHYSICAL ABILITIES

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Required to stand and walk for long periods of time.
  • Use hands to finger, hand or feel objects, tools or controls.
  • Frequent stooping, bending, pulling and pushing.
  • Reach with hands and arms.
  • Required to talk and hear consistently.
  • Ability to occasionally lift, carry and/or drag up to twenty-five (25) pounds if necessary.
  • Specific vision abilities required by the role include the ability to distinguish the nature of objects by using the eye, including close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus as necessary.
  • Ability to work in various extreme outdoor weather conditions, including exposure to the sun and heat.
  • Ability to work non-traditional hours, including evenings, weekends and holidays as necessary.

 GAME DAY RESPONSIBILITIES

  • Sign-up to work games.
  • Clock-in and sign-in.
  • Pick up a game day event sheet.
  • Examine the section for broken seats and items that seem out of place (“white level searches”).
  • Meet with Team Lead to brief about the vent to ensure knowledge of all important things/events that might be happening during the event.
  • Check tickets and oversee the crowd in the section.
  • Perform another white level search post-game for broken seats and items left behind by guests.
  • Return all equipment to the Team Lead at the end of the shift.
  • Sign-out and clock-out.

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