MLS Jobs


Current available jobs in Facility Operations/Security:


» PT- Maintenance Technician - BBVA Compass Stadium (Houston, TX)
» Operations and Guest Services Internship - D.C. United (Washington, DC)
» Guest Services Event staff - D.C. United (Washington, DC)
» Director, Facilities Operations - D.C. United (Washington, DC)
» Ticket Taker/Usher - FC Dallas & Toyota Stadium - FC Dallas (Frisco, TX)
» FC Dallas & Toyota Stadium/Soccer Center - Set Up Crew - FC Dallas, Major League Soccer (Frisco, TX)
» HOUSEKEEPING ATTENDANT - FC Dallas, Major League Soccer & Toyota Stadium (Frisco, TX)
» Facilities Service Associate - FC Dallas, Toyota Stadium (Frisco, TX)
» Groundskeeper - FC Dallas. MoneyGram Soccer Park (Dallas, TX)
» Guest Services Representative (GSR) - Houston Dynamo/BBVA Compass Stadium (Houston, TX)
» Stadium Operations Coordinator - Houston Dynamo/Dash/BBVA Compass Stadium (Houston, TX)
» Assistant Groundskeeper - Houston Dynamo/Dash/BBVA Compass Stadium/HSP (Houston, TX)
» Manager, Guest Experience - Los Angeles Football Club (Los Angeles, CA)
» Director, Operations - Los Angeles Football Club (Los Angeles, CA)
» Director, Safety & Guest Experience - Los Angeles Football Club (Los Angeles, CA)
» Manager, Conference & Event Sales - Los Angeles Football Club (Los Angeles, CA)
» Director, Booking - Los Angeles Football Club (Los Angeles, CA)
» Manager, Turf & Grounds - Los Angeles Football Club (Los Angeles, CA)
» Manager, Fan Experience - San Jose Earthquakes (San Jose, CA)
» Security Officer - Securitas Security Services USA (East Rutherford, NJ)


Facility Operations/Security: Grounds Crew/Turf Management
PT- Maintenance Technician - BBVA Compass Stadium (Houston, TX)

Job Title:

Part Time Maintenance/Operations Technician

Job Description:

This position is under the supervision of the Operations Manager of BBVA Compass Stadium and generally includes performing general maintenance and event set ups.

Scope of Work and Duties:

  • Event Set ups – set chairs and tables, set up pipe and drape, ice delivery, and any other duties related to an event.

  • Painting

  • Seat Repair and maintenance

  • Event Coverage

Qualifications:

  • Must have a High School Diploma or GED

  • 2+ years in Venue Operations or Maintenance and Engineering

  • Must be able to lift at least 25 lbs.

  • General Maintenance skills required

  • Forklift Certified preferred

  • Able to operate scissor and boom lifts

  • Strong customer service skills

  • Valid Driver’s License

  • Strong Work Ethic

  • Dependable

  • Must remain flexible to work odd hours, weekends and holidays.


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Facility Operations/Security: Event Guest Relations
Operations and Guest Services Internship - D.C. United (Washington, DC)

Description: Operations and Guest Services Internship

D.C. United Operations interns will report directly to the Operations Coordinator.  They will also function in supportive roles to the Managers and Director of the Operations Department.  All internships for D.C. United are unpaid internships; however interns are paid for hours worked on match days and other D.C. United events.  The internship allows individuals to gain valuable experience with a professional organization for their future in the sports, entertainment and fan/guest experience industry.

Primary Responsibilities:

Specific Operations tasks and duties will include assisting with event management, set-up/breakdown for all D.C. United home matches, office maintenance projects, maintaining company vehicles, documenting facility repair requests, and equipment storage and inventory. Interns will also assist with the accreditation of fulltime staff and match day personnel.  

Guest Services tasks and duties will include but, are not limited to, supporting in the on-boarding process of the D.C. United Guest Services team with the potential to interview and assist in training the new members of the team.

Supportive functions include the planning, logistics, and execution of various fulltime and part-time employee training programs.

Interns can also expect to complete various physical labor tasks related to the overall daily operation of the Club, including event setup/breakdown and other logistical needs related to any ancillary D.C. United events.  Planning and preparation for the move to and the opening of Audi Field will be a key component of the Spring 2018 Operations and Guest Services Internship.


Requirements:

  • Candidates must be available to work flexible hours including evenings, weekends, and holidays.
  • Applicants available to commit full time are preferred, but part time candidates will also be considered.
  • Candidates should be very comfortable performing physical labor duties on a daily basis.
  • Previous experience in event management is ideal and a strong leadership background is a plus.
  • Candidates should be comfortable dealing with customers, possess a strong professional attitude, and be extremely detail oriented. Prior experience with customer service and people/event management is a plus.

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Facility Operations/Security: Event Guest Relations
Guest Services Event staff - D.C. United (Washington, DC)

Guest Services Event Staff (2018 Season) - D.C. United (Washington, DC)

The D.C. United Guest Services staff is a part-time, seasonal group of employees who work all D.C. United home games and certain additional events taking place at RFK Stadium. Guest Services staff members work in a variety of different areas, including as ticket takers, ushers, premium attendants, and more. We are looking for people who enjoy interacting with others and are willing to go above and beyond to make our guests’ experience the best it can be!

 Position Summary

·   Work for D.C. United for the 2018 Major League Soccer season.

·   Hours available on game days ONLY.

·   Part-time, seasonal position that pays $12.50 per hour for all new employees.

·   Season runs from March through November.

·   Average games per month – 2 to 3.

·   Average hours per shift – 4 to 6 (10 to 15 hours per month).

·   Must be available to attend mandatory, paid training sessions.

 Position Responsibilities

·   Positions include ticket takers, ushers, and Guest Services attendants.

·   Responsible for greeting guests, scanning tickets, and assisting guests throughout the stadium.

·   Check guest tickets and provide directions to various locations within the stadium.

·   Monitor crowd behavior and ensure that ticketed guests find their seats.

·   Make sure RFK Stadium is kept presentable and reporting problems as they arise.

·   Make sure that all guests receive appropriate assistance.

·   Provide our guests with a great entertainment experience in an environment that is friendly and safe.

·   Provide excellent customer service that exceeds expectations.

 Desired Qualities

·   Professionalism, integrity, and dependability.

·   Willingness to go above and beyond what is asked.

·   Needs to be able to work well with others and function in a team atmosphere.

·   Must be customer-focused, proactive, and able to problem solve.

·   Must be able to work all soccer events at RFK Stadium – weekends and evenings included.

·   Must be able to walk long distances, climb stairs/ramps, and stand for extended periods of time.

·   Must have excellent customer service and communication skills.

·   Must be comfortable with working in extreme weather conditions – this includes heat, cold, rain, and snow.

·   Housing in the Washington, D.C. metropolitan area is highly recommended.

·   Reliable transportation to RFK Stadium is required.

·   Knowledge of soccer is a plus, but not required.

Note: When you apply for this job online, you will be required to answer the following questions:

1. YES/NO I have transportation to and from RFK Stadium on game days.


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Facility Operations/Security: Facility/Venue Management
Director, Facilities Operations - D.C. United (Washington, DC)

Position Summary:

  • The Director of Facility Operations is responsible for daily activities required to operate, maintain and service the stadium, surrounding property and events.

Essential Functions and Responsibilities:

  • Direct, supervise and schedule all aspects of stadium operations including maintenance, housekeeping, engineering, security, electrical and landscaping as well as third-party outsourced resources for Audi Field and surrounding property.

  • Implement and update facility rules, regulations, policies and procedures.

  • Oversee maintenance of the physical plant, systems, equipment and vehicles.

  • Assist in creating the annual Facility Operations department budget including day-today operations and long-range needs.

  • Create and maintains a 1-year, 5-year and 10-year Capital Improvement Plan.

  • Monitor and maintain warranties to ensure compliance and that all warranties are current.

  • Oversee permit compliance, application, renewals for items related to venue maintenance and includes, but is not limited to, elevators, backflow preventers, fire suppression and sprinkler systems, sewer lifts and grease traps, chilled water lines, transformers, electronic video boards and emergency power generation.

  • Authorize the requisition of equipment and supplies for department.

  • Know and ensure all laws, codes, ordinances, policies, procedures, Risk Management, safety precautions, rules and regulations, and emergency room procedures are followed.

  • Develop programs to train all employees on Fire/Life Safety, Emergency and OSHA procedures.

  • Negotiate service agreements and contracts.

  • Create Energy Savings Plan to manage utility expenses for LEED Gold Certification.

  • Develop and implement preventative maintenance schedule, emergency procedures, safety and Risk Management policies in compliance with government regulations.

  • Ensure facility’s Fire and Emergency safety systems are operating in compliant with all codes, ordinances and laws.

  • Develop relationship with various District of Columbia agencies to ensure areas adjacent to the venue and right-of-ways are well kept and enhance the guest experience and safety.

  • Produce billing statements for each event, and compiles necessary data for event staff payroll to be submitted to Vice President, Stadium Development and Operations as required.

  • Other duties as assigned.

Supervisory Responsibilities:

  • Manage full-time staff including Operations Manager, Engineer, Electricians, HVAC Technicians, etc.

  • Manage interviewing, hiring and training employees, appraising performance, rewarding and disciplining employees in conjunction with Human Resources and Vice President, Stadium Development and Operations.

Qualifications Required:

  • Bachelor’s degree in Business, Facilities Management, Maintenance, Engineering or related field.

  • Minimum 3-5 years facility or construction management experience, preferably in a stadium or arena.

  • Minimum 3-5years management experience. Preferably in a stadium or arena.

  • Possess skills and experience in contract negotiations, budget preparation, labor relations and purchasing procedures.

  • Exceptional project management skills including developing and adhering to timelines.

  • Experience and demonstrated knowledge of maintenance and facilities management preferably in a professional stadium, arena or other public assembly facility.

  • Strong communicator able to effectively lead diverse groups of stakeholders and provide executive reporting.

  • Ability to perform effectively under significant pressure in a fast-paced operation.

 

Physical Demands And Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, otherwise note that we have normal working conditions with the absence of disagreeable elements.

  • Must be able to move and/or lift up to 50 pounds.

  • This position requires work inside and outside of the building and some exposure to adverse conditions.

 

Certificates, Licenses and Registrations:

  • Must possess a valid Driver’s License

  • LEED Certification preferred

  • Forklift certification preferred

Note: When you apply for this job online, you will be required to answer the following questions:

1. Have you ever been involved in or lead the effort of opening a new stadium or arena? If so, describe.
2. Are you LEED Certified? Yes/No
3. Have you worked for a professional sports franchise? Yes/No
4. Do you have 5+ years in a managerial role in facility operations? Yes/No
5. What is your salary range?


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Facility Operations/Security: Usher/Ticket Taker
Ticket Taker/Usher - FC Dallas & Toyota Stadium - FC Dallas (Frisco, TX)

Do you love Soccer, Sports and Music? Become a part of the FC Dallas and Toyota Stadium experience by joining our team. 

We are looking for fun, outgoing team members who would love to become a part of our event experience. You will enjoy a flexible schedule and a great work environment. This is a great opportunity to supplement your income while enjoying fun and exciting events.  Our employees work solely when we have events at Toyota stadium, consisting mostly of evenings and weekends.  This position is ideal for those looking for a fun and exciting part time/event-based job.

Ticket Taker/Ushers Job Duties:

  • Greet guests as they enter the facility.
  • Scan guest’s tickets using electronic scanner upon entrance into the stadium.
  • Assist guests in locating their seats and/or stadium amenities, such as restrooms, concessions stands, and merchandise locations.
  • Distribute promotional items as guests enter and exit the stadium.
  • Provide excellent customer service by assisting fans in any way possible and ensuring they have a great experience at Toyota Stadium.
  • Watch for prohibited items to ensure patrons do not enter the stadium with any unauthorized items.
  • Watch for inappropriate behavior and take appropriate actions.
  • Resolve customer service issues or work with supervisors if unable to do so alone.

Qualifications:

  • Must be at least 18 years old
  • At least 1 year experience in customer service
  • Ability to work in outdoor working conditions to include extreme heat, cold or rain.
  • Ability to stand for long periods of time.
  • Ability to work nights, weekends and some holidays if needed based on event schedule.


 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I am at least 18 years of age?
2. Yes/No: I can work a flexible schedule to include some nights, weekends and holidays?
3. Yes/No: I have previous customer service experience?
4. Yes/No: In the past seven years, have you been convicted of a crime, other than a minor traffic violation? If yes, describe in full below: (will not necessarily exclude you from consideration)
5. Yes/No: I can work in outdoor weather conditions?


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Facility Operations/Security: Facility/Venue Management
FC Dallas & Toyota Stadium/Soccer Center - Set Up Crew - FC Dallas, Major League Soccer (Frisco, TX)

FC Dallas and Toyota stadium/soccer center are looking for individuals to work on an as needed basis during the 2016 event season.  The Set Up event team will be responsible for the set-up and tear down of all of the equipment requests and stadium set up  for events held at Toyota Stadium and Soccer Center, to include tables, chairs, tents, staging equipment, barricades, field equipment and other related elements.

Duties:

  • Perform all tasks involved in the production of FC Dallas and Toyota Stadium events. This includes lifting, carrying, set-up and tear down of entire event.
  • Practice safe work habits to ensure production is as efficient and safe as possible.

Requirements:

  • Work varying shifts, to include nights, weekends and holidays.
  • Work outdoors in varying weather conditions to include extreme heat or cold.
  • Perform heavy manual labor
  • Effectively handle lifting of various objects weighing in excess of 80 lbs with assistance from other members of the team.
  • Operate various types of tools and equipment safely and efficiently.
  • Establish and maintain effective working relationships with employees, other agencies and the public.
  • Follow written and verbal instructions
  • Communicate effectively 
  • Provide excellent customer service and Interact with Fans to ensure they are enjoying their experience.

Qualifications:

  • Must be able to work nights, weekends and holidays based on event schedule.
  • Must be able to lift up to 50 lbs. 
  • Previous experience in Event Operations or a warehouse or with manual labor is a plus.
  • Fork lift certified is a plus

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No I am at least 18 years of age?
2. Yes/No I can work in outdoor weather conditions?
3. Yes/No: I can work a flexible schedule to include nights, weekends and holidays?
4. Yes/No: In the past seven years, have you been convicted of a crime, other than a minor traffic violation? If yes, describe in full below: (will not necessarily exclude you from consideration)
5. Yes/No: I can lift up to 50 lbs.?
6. Yes/No: I can bend, stoop and reach in all directions?
7. Yes/No: Can you, with or without reasonable accommodation, perform essential functions of the job to which you are applying?


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Facility Operations/Security: Custodial/Housekeeping
HOUSEKEEPING ATTENDANT - FC Dallas, Major League Soccer & Toyota Stadium (Frisco, TX)

Toyota stadium in Frisco is looking for housekeeping workers to work on an as needed basis during events at our stadium and complex. Under the general supervision of the Housekeeping Manager and Housekeeping Supervisor, the employee has the primary responsibility for cleaning the stadium in such a way to promote health and safety while reducing the spread of infection. It is the role of the housekeeper to follow daily and occasion cleaning including, but not limited to, the offices areas, hallways, lounges, elevators, stairways, locker rooms, kitchens, restrooms, concourses, soccer fields and entrances so that health standards are met. The housekeeper may also be responsible for performing additional duties not stipulated below. If so, these duties are specified as an addendum to this description.


Duties:

  • Perform any combination of light cleaning duties
  • Clean lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met.
  • Clean rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers.
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
  • Maintain floor cleanliness using brooms, mops, and/or powered scrubbing and waxing machines.
  • Dust and polish furniture and equipment.
  • Keep storage areas and carts well-stocked, clean, and tidy. Polish accessories and metalwork such as fixtures and fittings.
  • Remove debris from concourses, sidewalks, and playing fields.
  • Replenish supplies such as chemicals, paper goods, and bathroom items.
  • Load washing machines and fold dried items.
  • Wash windows, walls, ceilings, partitions, and woodwork, waxing and polishing as necessary.
  • Request repair services and wait for repair workers to arrive.
  • Disinfect equipment and supplies, using germicides..
  • Dust window blinds, sills, furniture, and electronics.
  • Move and arrange furniture.
  • Observe precautions required to protect self and guest property, and report damage, theft, and found articles to supervisors.
  • Prepare work areas prior to events, and arrange equipment, and furniture for functions.
  • Wash dishes and clean kitchens, cooking utensils, and silverware.
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
  • Inform supervisors of product supplies to keep stocked.

Qualifications:

  • Reliable transportation.
  • Must be at least 18 years old
  • Must be able to work a flexible schedule to include nights, weekends and some holidays.
  • Must be able to lift up to 40 lbs.
  • Ability to stand for long periods of time
  • Ability to work in all outdoor weather conditions to include, extreme heat, cold and rain
  • Good communication and interpersonal skills.
  • Bilingual in English and Spanish is a preferred.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I can work a flexible schedule to include nights, weekends and holidays?
2. Yes/No: I have been convicted of a crime in the last sever years, other than a traffic violation?
3. If yes, please explain:
4. Yes/No: I can lift and move up to 40 lbs?
5. Yes/No:I can stand for long periods of time?
6. Yes/No: I can bend, stoop and reach in all directions?
7. Yes/No: I can work in all outdoor weather conditions to include extreme heat, cold and rain?


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Facility Operations/Security: Custodial/Housekeeping
Facilities Service Associate - FC Dallas, Toyota Stadium (Frisco, TX)

Toyota Stadium and FC Dallas in Frisco is seeking facilities services workers for maintenance and cleaning of the stadium. Under the general supervision of the Facilities Coordinator and Housekeeping Manager, the employee will have the primary responsibility for cleaning the stadium, in such a way to promote health and safety and reduce the spread of infection.  The custodian will have to keep buildings in clean and orderly condition. It is the role of the employee to do the daily cleaning, special event cleaning, as well as, special projects.  Areas include, but not limited to, office areas, locker rooms, kitchens, bathrooms, storage areas, concourses, and entrances.  The employee will perform heavy cleaning duties, such as cleaning floors, washing carpets, washing walls and glass, and removing debris. The tasks may also include performing routine maintenance activities and notifying management of needed repairs. The custodian may also be responsible for additional tasks that are not specified below. If so, these rights are specified as an addition to this description. These additional jobs may include general building maintenance, laundry, painting, vehicle maintenance, etc.

Responsibilities:

• Clean building’s floors, sweeping, mopping, and vacuuming.

• Take out the trash

• Cleaning of restrooms including replacing the necessary products.

• Clean and polish furniture and fixtures.

• Clean windows, doors, mirrors, using soapy water or other chemicals / cleaners, sponges and    squeegees.

• Dusting furniture, walls.

• Mix water and detergents or acids in containers for cleaning solutions prepared in accordance with specifications.

• Wash the carpets using machines and equipment

• Strip, seal, finish, and polish floors.

• Driving vehicles required to perform or travel to cleaning work, including RTV and forklifts. We will train.

• Follow instructions in the use of cleaning chemicals and equipment, to avoid damage to floors and fixtures.

• Assist with building security by locking the gates and doors after entering or leaving.

• Able to move heavy furniture, equipment and either manually or by using hand trucks.

• Use pressure washers and blowers to clean the garbage from the stadium, sidewalks and streets.

• Notify managers concerning the need for major repairs or additions to building operating systems.

• Remove snow from sidewalks, and parking areas, using snow shovels and snow melting products.

Requirements:

• Have your own transportation

• Must be at least 18 years of age

• Must be able to work a flexible schedule including nights, weekends and some holidays.

• Must be able to lift up to 50 pounds.

• Ability to stand for long periods of time

• Ability to work in all types of outdoor weather conditions that include extreme heat, cold and rain

• Good communication and interpersonal skills.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: Are you able to work a flexible schedule including nights, weekends, and some holidays?
2. Yes/No: Are you able to lift up to 50 pounds?
3. Yes/No: Are you able to work in all types of outdoor weather conditions that include extreme heat, cold, and rain?
4. Yes/No: Are you bilingual in Spanish?
5. Yes/No: In the last seven years, have you been convicted of a major violation other than a minor traffic violation? If yes, please explain. Will not necessarily exclude you from consideration.


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Facility Operations/Security: Grounds Crew/Turf Management
Groundskeeper - FC Dallas. MoneyGram Soccer Park (Dallas, TX)

Job Purpose: Maintain the grounds and fields of MoneyGram Soccer Park in Dallas, TX.

Job Duties

•Assist in keeping MoneyGram Soccer Park tidy, organized and safe.

•Waters all plants, flowers and grass on property by hand, sprinkler or other methods as needed.

•Mows and trims all lawn areas.

•Removes weeds by hand, chemicals or string trimmer.

•Planting, sodding, seeding and other gardening jobs as needed.

•Maintains and operates drip watering system.

•Keeps all related equipment clean, maintained and stored properly.

•Operates all equipment in safe and considerate manner.

•Keeps equipment storage room neat, clean and organized.

•Keeps the entire property free of litter, cigarette butts and other trash.

•Operates a variety of maintenance equipment.

•Performs skilled and semi-skilled tasks related to irrigation systems and field maintenance.

•Mixes and applies fertilizers, pesticides, herbicides and insecticides as instructed.

•Shall perform other duties as needed.

Job Requirements

•Ability to work a on a team to accomplish common goals.

•Ability to demonstrate accuracy and thoroughness in quality of work.

•Ability to meet productivity standards and complete work in a timely manner.

•Ability to consistently be at work on time, follow instructions, respond to management directions, commit to long hours of work when necessary to reach goals and complete necessary tasks.

Physical Requirements:

•Ability to work in various positions, including but not limited to, stooping, standing, bending over, sitting, kneeling and squatting for extended periods of time.

•Ability to lift 50 pounds of weight frequently throughout assigned workday.

•Ability to work in various degrees of outdoor weather conditions, including but not limited to extreme heat, cold, or rain.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No I have previous Landscape/grounds experience
2. Yes/No I have local housing in or near Dallas, TX
3. Yes/No: I can lift up to 50 lbs?
4. Yes/No: In the last 7 years, have you been convicted of a major crime other than a traffic violation? If yes, please explain.
5. Yes/No: I can work in outdoor weather conditions to include extreme heat or cold?


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Facility Operations/Security: Event Guest Relations
Guest Services Representative (GSR) - Houston Dynamo/BBVA Compass Stadium (Houston, TX)

Guest Services Representative (GSR)

Responsible for providing excellent guest services at all BBVA Compass Stadium events and working a variety of positions.

Duties include, but are not limited to the following:

  • Greeting guests

  • Provide general customer service

  • Assist patrons with finding their seats

  • Provide stadium information and directions

  • Assist with problems/issues

  • Work elevator shifts

  • Scan tickets at entry

  • Control ticket access points throughout the stadium

    Minimum Requirements:

  • Must be available to work evenings, weekends, and holidays

  • Strong interpersonal and communication skills

  • Must be able to work in a fast paced environment

  • High School diploma or equivalent required

  • Must show commitment and willingness to provide excellent customer service

  • Must maintain a neat, clean, and well-groomed appearance per the AEG Human Resources Policies and Procedures

  • Must be able to stand for long periods of time, and withstand various weather elements such as high temperature and rain

  • Bilingual preferred

     


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Facility Operations/Security: Facility/Venue Management
Stadium Operations Coordinator - Houston Dynamo/Dash/BBVA Compass Stadium (Houston, TX)

At Forever Orange, we strive to create a dynamic work environment that fosters mutual respect and team work. We are a growth orientated organization and we invite you to grow along with us by taking advantage of the many opportunities open to you.  Forever Orange is currently looking for a Stadium Operations Coordinator to join our staff full time!

Position Overview:

The Stadium Operations Coordinator is under the supervision of the Operations Manager of BBVA Compass Stadium and generally includes coordinating space conversions and assisting with daily operations and events of BBVA Compass Stadium.

Popular Benefits:

  • 401K

  • Paid Holidays & Vacations

  • Paid Sick Leave

  • Casual Dress/Atmosphere

Responsibilities:

  • Oversee and participate in all aspects of the conversion process for various event(s) execution. Duties include manually setting up and tearing down event equipment such as event flooring, tables, chairs, podiums, bike racks, banners, trash cans, etc and converting the Stage Right System for concerts and other events.
  • Supervise operations staff and contracted labor staff. Responsibilities include training employees, planning and assigning duties to operations staff for event set-ups and breakdowns.
  • Assist the Event Services department with event preparation and execution.
  • Review complete event set-ups for compliance with event work orders. Instruct operations staff on any necessary corrections or changes.
  • Work with Facility Engineers for stadium maintenance projects.
  • Provide weekly updates to the Operations Manager as to problems, inventory, and weekly schedules.
  • Report irregularities, discrepancies, damages, loss of property or any other safety concerns to the Operations Manager.
  • Assist in keeping inventory of building tools, machinery, cleaning supplies and building equipment.
  • Weekly walkthroughs and inspections throughout BBVA Compass Stadium.
  • Assist in maintaining security and services of patrons and employees during all stadium events.
  • Other duties as assigned
     

Qualifications:

  • High School Diploma, or equivalent
  • Must be able to work extensive hours, especially on weekends and holidays, and remain flexible to work odd hours
  • Must be able to handle manual labor job duties
  • Must have appropriate hands-on event management experience
  • Ability to work independently to accomplish daily and event duties
  • Must have some working knowledge of basic building operating systems and cleaning procedures
  • Must have a valid driver’s license
  • Certification to operate equipment such as pallet jacks, forklifts, scissors lifts and other machinery equipment
  • Must be able to use basic hand tools
  • Knowledge of safety practices and all applicable safety standards for public facilities
  • Ability to plan, coordinate and supervise the operational activities with directors, managers, and part time operations staff
  • Ability to establish and maintain effective working relationships with supervisors, subordinates, building tenants and the public
  • Knowledge of current First Aid and safety procedures
  • Sports and entertainment venue management experience strongly preferred

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Facility Operations/Security: Grounds Crew/Turf Management
Assistant Groundskeeper - Houston Dynamo/Dash/BBVA Compass Stadium/HSP (Houston, TX)

At Forever Orange, we strive to create a dynamic work environment that fosters mutual respect and team work. We are a growth orientated organization and we invite you to grow along with us by taking advantage of the many opportunities open to you.  BBVA Stadium is currently looking for an Assistant Groundkeeper to join our staff full time!

Position Overview:

The primary responsibilities of the Assistant Grounds Keeper

Popular Benefits:

  • 401K

  • Paid Holidays & Vacations

  • Paid Sick Leave

Job Responsibilities:

  • Implement a playing field maintenance program under the direction of the Department Head.

  • Operate all grounds equipment in a safe and professional manner.

  • Maintain equipment as needed to keep in top operating condition.

  • Maintain a clean, organized, and safe grounds shop area.

  • Work shifts as required to complete field maintenance tasks on schedule and deadline.

  • Convert playing field between sports, concerts, and events as required.

  • Mark playing fields as required by league regulations.

  • Work with front office staff and coaches as needed to communicate field usage, scheduling, maintenance and repair activities.

  • Typical high-end turf-grass management operations – mowing, edging, fertilizing, irrigating, weeding, aerating, topdressing turf-grass to name a few.

  • Be able to run the department in the Department Head’s absence. 

  • Become familiar with operating procedures of the Company.

  • Supervise crews – in-house and temporary to aid in the conversion, maintenance, and repair of the playing surface.

  • Landscape maintenance as required.

  • Measure, lay out, and mark fields as required at Stadium and Sports Park. Have a working knowledge of field dimensions for the leagues/groups that typically play at our facilities.

  • Install goals as required at stadium, and assist at Sports Park as required to set fields for sporting events.

  • Manage field conversions between sports, concerts, and other events at Stadium and HSP. Some conversions require unusual shifts, tight timelines, or both.

  • Haul equipment between Stadium and Sports Park as needed/required/requested by department head.

  • Haul equipment in a safe manner and obey traffic laws.

  • Make trips to vendors as needed to pick up parts, deliver equipment, or make equipment repairs as needed.

  • Inspect, repair, and operate the irrigation system for the Sports Park.

  • Maintain open, positive relationships with coaches that use our Sports Park and Stadium fields. Communicate field conditions, field usage requirements, and field usage schedules as needed to complete your work.

  • Operate fertilizer spreader to fertilize fields.

  • Operate all grounds equipment as needed to complete work.

  • Expect variable shifts, worksites, and weather conditions, and be able to complete work on deadline.

  • Communicate daily with Grounds Dept Head and Sports Park facility manager to ensure all schedule changes/weather updates are shared.

Qualifications:

  • Currently pursuing or have acquired a Bachelors or Associates Degree in Turf Management or related field, preferred
  • Previous sports field maintenance experience preferred but not required
  • Highly motivated, professional demeanor
  • Effective written and verbal communication skills
  • Ability or willingness to learn how to operate necessary equipment to complete required tasks
  • Ability and willingness to work nights, weekends and holidays throughout the season

Working Conditions/Special Physical Requirements:

  • Ability to consistently lift up to 50 pounds
  • May be exposed to extreme heat and inclement weather conditions
  • Must be in good physical condition to perform this job

Education Requirement

  • A high school diploma or equivalent and professional knowledge of business discipline are preferred.

**This position does NOT qualify for relocation**


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Facility Operations/Security: Event Guest Relations
Manager, Guest Experience - Los Angeles Football Club (Los Angeles, CA)

Los Angeles Football Club is Major League Soccer’s newest team in Los Angeles, set to debut in 2018. We are developing a world-class, forward-thinking sports organization to bring the fastest growing professional sport in America to one of the largest and most diverse markets in the world. Our primary initiatives include: designing and building our stadium, developing all facets of our brand, engaging with our community and developing our sporting team and youth programs. We are looking to grow our high-caliber, diverse team with creative and hard-working individuals who have a passion for sports, entertainment, and many of the lifestyle elements that the beautiful game touches.  

POSITION SUMMARY: 

The Manager, Guest Experience is responsible for creating, developing, and implementing a comprehensive Guest Experience program that delivers the best customer service at Banc of California Stadium. This position will oversee the Guest Experience department and hold all employees accountable to the level of service expected of employees. The Manager will have an integral role in employee training (both full-time and part-time). 

ESSENTIAL FUNCTIONS: 

  • Establish a Guest Experience program to ensure Banc of California Stadium standards are exceeded.
  • Manage and ensure department recruiting and training of event employees are aligned with guidelines established by Banc of California Stadium Management and the Los Angeles Football Club Executive team.
  • Partner with the Director, Safety & Guest Experience on delivering a seamless operation in terms of access and seating for internal and external clients.
  • Determine department staff hours and number of personnel required for each event.
  • Develop, review, and adhere to budgetary guidelines and ensure the department is being fiscally responsible.
  • Effectively build and maintain a high level of morale within the department and promote an energetic, spirited environment.
  • Lead the Guest Experience Department by example and consistently demonstrate hands-on customer involvement while effectively promoting teamwork.
  • Partner with the Box Office to ensure seating placement and layout are correct prior to each event.
  • Manage and respond to inquiries from customers via phone, email, text or any other means are expedited and fulfilled.
  • Collaborate with multiple departments to provide resolutions for guest concerns.
  • Monitor Guest Experience staff during events to ensure all guests receive the best assistance and service.
  • Make immediate decisions and communicate with Guest Experience Staff in emergency situations.
  • Create and execute a Standard Operating Procedures protocol for part-time employee’s uniforms distribution, cleaning, storage, etc.
  • Complete and maintain employee payroll on a weekly basis, and in a timely fashion without discrepancies or errors.
  • Other duties as assigned by Supervisor/Management.

QUALIFICATIONS:

The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Degree from an accredited College/University required or equivalent experience required.
  • Minimum of 3 years experience in a Supervisory role within Guest/Customer Service environment required, within hospitality or sports/entertainment industry preferred.
  • Previous experience developing and implementing Employee Training and Reward & Recognition program is a plus.
  • Innate passion for Customer Service and providing an exceptional product to elevate the Guest Experience.
  • Detail-oriented, driven self-motivator with a strong work ethic to get the job done.
  • Excellent organizational and time management skills.
  • Ability to communication effectively and efficiently – both written and verbal.
  • Ability to work productively and multi-task in an unstructured environment with frequent interruptions.
  • Knowledge of Americans with Disabilities (ADA) regulations.
  • Working knowledge of Microsoft Office Suite programs (Excel, Access, Power Point, and Outlook).
  • Must have a flexible schedule with the ability to work nights, weekends, and holidays as required.
  • Ability to stand, walk, sit, use of hands to handle, or feel, reach with hands and arms.
  • Ability to lift and/ or move up to 25 pounds unassisted.
  • Specific vision abilities required by this job include close vision and distance vision. 

EQUAL EMPLOYMENT OPPORTUNITY:

LAFC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. 

HIRING PRACTICES:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

LAFC recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. LAFC may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa.


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Facility Operations/Security: Facility/Venue Management
Director, Operations - Los Angeles Football Club (Los Angeles, CA)

Los Angeles Football Club is Major League Soccer’s newest team in Los Angeles, set to debut in 2018. We are developing a world-class, forward-thinking sports organization to bring the fastest growing professional sport in America to one of the largest and most diverse markets in the world. Our primary initiatives include: designing and building our stadium, developing all facets of our brand, engaging with our community and developing our sporting team and youth programs. We are looking to grow our high-caliber, diverse team with creative and hard-working individuals who have a passion for sports, entertainment, and many of the lifestyle elements that the beautiful game touches.   

POSITION SUMMARY:  

Director, Operations is responsible for the daily activities required to operate, maintain, and service both the stadium (including event and non event days) and training facility. Acts as liaison between the organization and clients, ensuring all clients’ requirements are met and facility rules, regulations and policies are adhered to. 

ESSENTIAL FUNCTIONS:

  • Oversees the following department: Operations, Engineering, Turf and Grounds, Broadcasting, and Housekeeping.
  • Directs, supervises, and schedules all aspects of facility operations, including; Utility, Engineering, Janitorial, Landscape, Broadcasting and Changeover.
  • Primary contract administrator for Pest Control, and Waste Services.
  • Coordinates Department activities with related departments and event related contractors to assure facility readiness and smooth operation of events.
  • Implements and updates facility rules, regulations, policies and procedures.
  • Provides clear, concise, and timely communication of directives to other departments.     
  • Ensures Operations Department receives pertinent information for the most effective use of the facility and staffing.
  • Assists in the preparation of the Annual Operating Budget and recommends a capital budgets for 1-year and 5-year long-range repairs and improvements to the facility.
  • Authorizes the requisition of equipment and supplies within budget guidelines.
  • Provides yearly inventory of all equipment to General Manager and Executive Management.
  • Ensures all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations and emergency procedures exist and are being adhered to.
  • Develop and rollout program to  all employees on Fire/Life Safety, Emergency and OSHA Procedures.
  • Investigate, analyze and resolve all operational issues internally and externally.
  • Conducts periodic staff meetings to discuss procedures, concerns, policy changes, etc.
  • Works closely with the General Manager preparing and negotiating service agreements for both facilities. Reviews contracts for compliance with events and /or government specifications and suitability for occupancy.
  • Acts as liaison to public utility, environmental, and energy agencies. Assist GM & Assistant GM in implementation of any energy saving guidelines.
  • Coordinates and oversees special projects, such as construction, remodeling or expansion. Plans and directs outside vendors/contractors work to assure compliance with contracts and safety requirements. 

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  • Serves as MOD (Manager on Duty) as required.
  • Other duties as assigned by Supervisor/Management.                                           

QUALIFICATIONS: 

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Bachelor's degree in Business, Facilities Management, or related field from an accredited College/University required.
  • Minimum of 5-7 years management experience in Operations/Facility Management required, experience in a union environment preferred.
  • Knowledge of operational practices and procedures related to events, field set-up, and conversions; typical methods and techniques for cleaning and maintaining facility equipment; and proper use and care of hand and power tools.
  • Ability to meet tight deadlines and make sound decisions while working under pressure.
  • Strong organizational skills with impeccable attention to detail and the ability to prioritize work activities effectively and use time efficiently.
  • Ability to multi-task and handle several projects at one time both individually and through cross functional teams.
  • Understand and work from general instructions, specifications, blueprints, sketches, event documents and preventive maintenance schedules.
  • Possess a professional demeanor and has the ability to interact effectively with all levels of the organization and external contacts.
  • Must possess exceptional communication skills – both verbal and written.
  • Working knowledge of the following computer programs: CAD and Microsoft Office (including, Word, Excel, and Outlook).
  • Must possess a current and valid California Drivers License.
  • Forklift certification preferred.
  • Must be able to work nights, weekends, and holidays as the event calendar requires.
  • Bilingual in Spanish is a plus.

EQUAL EMPLOYMENT OPPORTUNITY:

LAFC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law. 

HIRING PRACTICES:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

LAFC recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. LAFC may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa.

 


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Facility Operations/Security: Security
Director, Safety & Guest Experience - Los Angeles Football Club (Los Angeles, CA)

Los Angeles Football Club is Major League Soccer’s newest team in Los Angeles, set to debut in 2018. We are developing a world-class, forward-thinking sports organization to bring the fastest growing professional sport in America to one of the largest and most diverse markets in the world. Our primary initiatives include: designing and building our stadium, developing all facets of our brand, engaging with our community and developing our sporting team and youth programs. We are looking to grow our high-caliber, diverse team with creative and hard-working individuals who have a passion for sports, entertainment, and many of the lifestyle elements that the beautiful game touches.  

POSITION SUMMARY:

The Director, Safety & Guest Experience is responsible for creating, developing, and implementing a comprehensive customer and event safety program for Banc of California Stadium. This position will oversee the Safety and Guest Experience department to ensure Banc of California Stadium is consistently providing the soundest and best customer service experience in sports and entertainment. The Director of Safety & Guest Experience is intricately involved in creating, updating, and delivering annual safety training to part time and full time staff of LAFC.

ESSENTIAL FUNCTIONS:

  • Oversee all aspects of the Safety and Guest Experience department including but not limited to; development of exceptional customer service program, hiring practices, training & retention, shift schedules, daily venue activity schedule, video surveillance system, and incident report/documentation.
  • Collaborate with local, state, and federal emergency services personnel such as Police, Fire, EMT’s, FBI, and Homeland Security as it relates to standard practices and emergency evacuation procedures.
  • Create and execute the facility’s command center operation plan for event and non-event days.
  • Develop and deliver written documentation pertaining to safety & security plans for small, medium, and large events, as well as the normal day to day operations of the facility.
  • Develop and provide updates to the Public Safety Policy Manual.
  • Provide training, as required, for Banc of California safety & security requirements.
  • Oversee Guest Experience Manager to ensure initiatives and programs are consistent across the Guest Experience and Safety departments to deliver the BEST customer service in the industry.
  • Handle any escalated issues or emergency situations appropriately.
  • Create a credential program for staff and coordinate electronic access control systems including employee badge and key card systems throughout the facility.
  • Actively seek creative and cost effective solutions in the Company’s overall operation as it relates to security and customer service.
  • Utilize and manage our on-site incident reporting system and storage of all after-action reports for all events and non-event related incidents.
  • Develop an inventory, storage, and issuance program for key venue assets.
  • Other duties as assigned.

QUALIFICATIONS:

The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Degree from an accredited College/University in Business Administration, Criminal Justice or related field, or equivalent experience in similar role required.
  • 5+ years of security management experience in a high profile sports and entertainment venue required.
  • Minimum of 2 years of experience working with local law enforcement, federal law enforcement and Homeland Security required.
  • Must have previous experience managing staffing for major events (attendance over 20,000), and developing and executing emergency evacuation plans for staff and guests.
  • Ability to stand, walk, sit, use of hands to handle, or feel, reach with hands and arms.
  • Ability to lift and/ or move up to 50 pounds, unassisted.
  • Ability to operate effectively in a dynamic working environment while multi-tasking.
  • Ability to conduct one’s self in a calm and professional demeanor when dealing with the public and/or difficult situations.
  • Ability to communicate effectively and efficiently both oral and written.
  • Working knowledge of Microsoft Office Suite programs (Excel, Word, Power Point, One Note, and Outlook).
  • Flexible schedule with the ability to work nights, weekends, and holidays required.

EQUAL EMPLOYMENT OPPORTUNITY:

LAFC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

LAFC recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. LAFC may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous experience managing a Security/Safety department at a high profile arena/stadium?


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Facility Operations/Security: Facility/Venue Management
Manager, Conference & Event Sales - Los Angeles Football Club (Los Angeles, CA)

Los Angeles Football Club is Major League Soccer’s newest team in Los Angeles, set to debut in 2018. We are developing a world-class, forward-thinking sports organization to bring the fastest growing professional sport in America to one of the largest and most diverse markets in the world. Our primary initiatives include: designing and building our stadium, developing all facets of our brand, engaging with our community and developing our sporting team and youth programs. We are looking to grow our high-caliber, diverse team with creative and hard-working individuals who have a passion for sports, entertainment, and many of the lifestyle elements that the beautiful game touches.  

POSITION SUMMARY:

The Manager, Conference & Event Sales is responsible for selling various event spaces throughout Banc of California Stadium.

ESSENTIAL FUNCTIONS:

  • Plan and execute business plan related to the conference and events business at Banc of California Stadium.
  • Develop conference and events business through relationship building, networking, attending trade shows, community contacts, and the convention and visitors bureau.
  • Develop and monitor goals set by the EVP to ensure revenue and expenses are on target.
  • Work with Creative Department to develop proposals in a timely manner.
  • Work with Event Managers to ensure the success of each event from start to finish and to deliver the highest quality of customer service.
  • Work with EVP, Events and Facility GM to assign events to Event Managers.
  • Build and maintain positive relationships with all clients, tourism board, and potential future relationships.

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  • Partner with EVP, Events and Facility GM to develop annual sales and marketing plan, along with budget.
  • Attend conferences and workshops to increase exposure and sales.
  • Work with Sales, Marketing, and PR/Communications department to develop and implement a social media platform specific to the facility.
  • Represent LAFC at local and regional community events.
  • Other duties as assigned by Supervisor/Management.

QUALIFICATIONS:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Bachelors degree from an accredited College or University required, major in Sports Management, Business or related field preferred.
  • 3+ years in selling event spaces required, preferably at a high-profile arena/stadium.
  • Possess a professional demeanor and has the ability to interact with all levels of the organization and outside contacts.
  • Must possess exceptional communication skills – both verbal and written.
  • Proficient in Microsoft Office – outlook, word, excel, powerpoint.
  • Ability to meet tight deadlines and work well under pressure with impeccable attention to detail.
  • Must have exceptional time management skills with the ability to prioritize work effectively, and use time efficiently.
  • Bilingual in Spanish is a plus.
  • Must be able to work nights, weekends, and holidays as the event calendar requires.

EQUAL EMPLOYMENT OPPORTUNITY:

LAFC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

LAFC recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. LAFC may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have prior experience selling event space?


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Facility Operations/Security: Facility/Venue Management
Director, Booking - Los Angeles Football Club (Los Angeles, CA)

Los Angeles Football Club is Major League Soccer’s newest team in Los Angeles, set to debut in 2018. We are developing a world-class, forward-thinking sports organization to bring the fastest growing professional sport in America to one of the largest and most diverse markets in the world. Our primary initiatives include: designing and building our stadium, developing all facets of our brand, engaging with our community and developing our sporting team and youth programs. We are looking to grow our high-caliber, diverse team with creative and hard-working individuals who have a passion for sports, entertainment, and many of the lifestyle elements that the beautiful game touches.  

POSITION SUMMARY:

The Director, Booking is responsible for booking high profile events throughout Banc of California Stadium.

ESSENTIAL FUNCTIONS:

  • Book various events, including not limited to concerts, sporting events, commercial shoots, at Banc of California Stadium and prepare all necessary documents including, license agreement, expense estimate, and insurance.
  • Partner with EVP, Event Sales to maintain event calendar, including coordination with MLS, USSF, Coliseum, Exposition Park entities, promoters, etc.
  • Work in conjunction with Communications and Marketing on event press releases, marketing materials, and facility promotions.
  • Aggressively promote the use of the facility by directly negotiating routing of shows and events.
  • Interface with promoters, talent booking and marketing teams to coordinate booking schedules, artist relationships, and ticket sales planning and event settlements.
  • Act as the primary gate keeper for all event license agreements.
  • Build and maintain positive relationships with promoters, clients, and tenants.

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  • Partner with EVP, Event Sales and Facility GM to develop annual sales and marketing plan, along with budget.
  • Attend conferences and workshops to increase exposure and sales.
  • Work with Sales, Marketing, and PR/Communications department to develop and implement a social media platform specific to the facility.
  • Support LAFC Activation Days and Coliseum Event Days annually.
  • Represent LAFC at local and regional community events.
  • Other duties as assigned by Supervisor/Management.

QUALIFICATIONS:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Bachelors degree from an accredited College or University required, major in Sports, Business or related field preferred.
  • 5+ years in live event booking required, preferably at a high-profile arena/stadium.
  • Possess a professional demeanor and has the ability to interact with all levels of the organization and external contacts.
  • Exceptional communication skills – both verbal and written.
  • Prior experience working with promoters and talent buyers to source, negotiate, and secure substantial live event content is required.
  • Proficient in Microsoft Office – specifically word, excel, powerpoint, outlook.
  • Ability to meet tight deadlines and work well under pressure with impeccable attention to detail.
  • Organized, can prioritize work activities effectively, uses time efficiently.
  • Bilingual in Spanish is a plus.
  • Must be able to work nights, weekends, and holidays as the event calendar requires.

EQUAL EMPLOYMENT OPPORTUNITY:

LAFC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

LAFC recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. LAFC may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by the employer for a visa.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have previous experience booking live events at high profile arena and/or stadiums?


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Facility Operations/Security: Grounds Crew/Turf Management
Manager, Turf & Grounds - Los Angeles Football Club (Los Angeles, CA)

Los Angeles Football Club is Major League Soccer’s newest team in Los Angeles, set to debut in 2018. We are developing a world-class, forward-thinking sports organization to bring the fastest growing professional sport in America to one of the largest and most diverse markets in the world. Our primary initiatives include: designing and building our stadium, developing all facets of our brand, engaging with our community and developing our sporting team and youth programs. We are looking to grow our high-caliber, eclectic team with creative and hard-working individuals who have a passion for sports, entertainment, and many of the lifestyle elements that the beautiful game touches.  

POSITION SUMMARY:

Responsible for all turf and landscaping related to Banc of California Stadium and LAFC’s training facility.

ESSENTIAL RESPONSIBILITIES:

  • Oversees field and landscaping maintenance for the facilities – including but not limited to mowing, irrigation, fertilization, paint, aerification, top dressing, field equipment maintenance and upkeep.
  • Develop and implement programs for fields and turf equipment fleet.
  • Responsible for turf protection operations as it related to the field.
  • Partner with coaches to schedule team practices and all matters related to field usage.
  • Partner with Event Manager(s) and Event Sales staff to ensure field/grounds needs and expectations are met.
  • Oversee stadium and training facility ornamental maintenance.
  • Manage recruitment, development, and training of all department staff.
  • Active member of field/landscape related board/networks to ensure up to date information on latest turf technology.

QUALIFICATIONS:

The individual must possess the following knowledge, skills, abilities, and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Bachelors Degree in Horticulture, Turf/Grass Science, or related field required.
  • Minimum of 5-7 years experience in related field required.
  • Strong written and oral communication skills with the ability to communicate effectively.
  • Prior experience managing a labor force of 15 or more effectively.
  • Ability to perform physical labor for long extended periods of time and in various weather conditions.
  • Strong understanding of how various turf related equipment operates.
  • Proficient in Microsoft Office products including but not limited to word, excel, powerpoint, etc.
  • Ability to maintain high level of confidentiality.
  • Flexible schedule with the ability to work nights, weekends, and holidays. Must be able to work all home games during the season.
  • Proficient in Spanish a plus.

EQUAL EMPLOYMENT OPPORTUNITY:

LAFC strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Nothing contained in this job description is intended to be a contract of employment, nor does any information contained herein represent a guarantee of employment for a specific duration. Your employment with LAFC is “at will”, which means that either you or LAFC may terminate the relationship at any time.

LAFC recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. LAFC may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

Applicants for employment in the U.S. must possess work authorization, which does not require partnership by the employer for a visa.


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Facility Operations/Security: Event Guest Relations
Manager, Fan Experience - San Jose Earthquakes (San Jose, CA)

Title: Manager of Fan Experience 

Reports To: Director of Event Operations

Expectations:  

•       Professionally present yourself as the “go to” person for fan services and experience

•       Work closely with the Earthquakes front office and third party vendors in order to ensure fans are receiving a consistent message 

•       Must be present on all San Jose Earthquakes Home Game Days

Responsibilities:

·       Ensure that all processes and procedures are in place to create a fan focused environment.

·       Maintain relationships with matchday vendors including, but not limited to ushers, guest services, ticket takers, janitorial. 

·       Assist with the hiring of game day fan facing part-time and intern staff for department – ushers, ticket takers, guest services

·       Manage and develop the Assistant, Front Office and Guest Services position

·       Training for all staff on service standards and maintain consistent communication of standards through multiple channels. 

·       Assist with tracking fan feedback and trends

·       Share feedback with matchday vendors in order to enhance the fan experience.

·       Assist with management of events budget

·       Collaborate on post-game meeting agenda with the Earthquakes and vendors to discuss feedback and action plans needed for continuous improvement

·       Arrange for secret shopper and report on findings

·       Implement and assist with Stadium Employee Recognition program

·       Create collateral that can be used as service tools for game day staff

·       Check operating and cleaning conditions of stadium and suites pre-game and post-game

·       Create product knowledge questions for game day staff

Qualifications:

·       Bachelor’s degree preferred

·       A Minimum of 2 years of experience in a related field – Hospitality or Sports industry

·       Ability to work in a team/collaborative work environment is required along with strong organizational, interpersonal, analytical and planning skills

·       A positive attitude; incorporating integrity, confidentiality and discretion


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Facility Operations/Security: Security
Security Officer - Securitas Security Services USA (East Rutherford, NJ)

At this time, Securitas Security Services USA, Inc. is hiring part-time Security Officers at MetLife Stadium in East Rutherford, NJ and Red Bull Arena in Harrison, NJ and Wellmont Theater in Montclair, NJ. Security Officers ensure the operation runs smoothly, enhance the fan and customer experience, whilst ensuring safety and security standards are maintained at all times. These opportunities are dynamic, fast paced, interesting and world class. See below for the rate of pay, hiring event information, and qualifications. Please feel free to share this information and my contact information with anyone else interested in this part-time opportunity.

Responsibilities:

  • Perform part-time event security for New York Red Bull games, international soccer, live entertainment, sporting events and special events.

  • Ensure protection of facilities, properties, employees and guests of Red Bull Arena.

  • Control building access. Responsible for checking bags and screening guests to ensure overall safety.

  • At times serve as a security escort for player arrival and departure.

  • Respond to security assistance calls during events, provide friendly guest services & direction, including providing usher, ticket-taker responsibilities and VIP services.

  • Responsible for crowd management for the exterior and interior of the stadium.

  • Weekend and evening work mandatory, including occasional holiday assignments.

  • Prior Event Security work will be provided special consideration.

Qualifications: 

  • You must be 18 years of age

  • Have a HS diploma or GED

  • Have a verifiable work history

  • Have a reliable means of transportation

  • Able to successfully complete a background and drug screen

  • Able to meet state licensing requirements

  • Must possess or be willing to acquire a valid NJ State Security SORA license. (Securitas will train qualified and accepted applicants)

  • Must work well under pressure in a loud and active environment


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