Originally built in 1986 and renovated in 2014, Poppy Hills Golf Course was the first course in the United States to be owned and operated by an amateur golf association, currently serving as the headquarters and tournament home of the NCGA. Bringing together breathtaking design, the NCGA’s high standard of course conditioning and hospitality and golf’s greatest landscape, Poppy Hills welcomes you to put the busy world behind you and surround yourself in nature. Each uniquely crafted hole is chiseled through the towering Monterey Pines of the Del Monte Forest, offering sneak peaks of the beautiful and iconic Monterey Bay and a chance to watch playful young deer among the freshly sprung California Poppy.

Position: Assistant Golf Professional

Status: Non-Exempt

Reports to: Head Golf Professional

POSITION SUMMARY:

The Assistant Golf Professional assists the Head Golf Professional in the management of day-to-day golf operations of the facility while providing customers with a pleasant golf and hospitality experience. Golf operations responsibilities include maintaining the golf shop (checking-in members/guests, assisting with retail/purchasing, etc.), providing golf instructions through lessons, and ensuring the golf operations of the course are running properly. This position will receive direct supervision and is expected to work collectively with other members of the Golf Operations staff to service the patrons of Poppy Hills.

DUTIES AND RESPONSIBILITIES:

Facilitate member & guest golfer check-in and fee collection for all golf shop purchases; control and manage play
Assume departmental leadership role, coordinating the flow of information between the Golf Shop and Outside Service staff
Responsible for accurately opening and closing the golf shop
Manage the daily tee sheet in accordance with the facility green fee structure
Assist in tournament operations and weekly events including planning, promotion, course set-up, preparation, scoring, prize distribution, and follow up
Assist in the inventory control of hard goods, soft goods, and special orders including ordering procedures, receiving procedures, inputting into point of sale, pricing procedures, display, and sales
Assist with the administration of applicable staff via recordkeeping, work schedules, etc. in accordance with facility human resource policies
Assist in coordinating golf activities with other departments
Conduct individual and group lessons
Conduct oneself in a professional manner and always maintain a professional image
Support safe work habits and a safe working environment at all times
Attend all mandatory staff meetings
Additional duties as assigned, including professional development.

REQUIRED QUALIFICATIONS:

High school diploma or GED
Maintain PGA of America membership in good standing in an active classification; or actively pursue PGA membership (if a PGA Apprentice) in a timely manner through the PGA Professional Golf Management (PGA PGM) program
Fundamental knowledge of the game of golf, rules of golf, golf facility operations and tournament operations
Fundamental supervisory practices and principles
Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees
Strong organizational, planning and prioritization skills
Excellent customer service skills and the ability to work with people from a diverse range of backgrounds. Remain up to date on customer relationship management tactics and strategies
Good communication skills both verbally and written
Ability to communicate in the English language
Experienced in tournament software operation
Exceptional computer skills including Microsoft Word, Excel, and Publisher. Proficient in other applications, i.e., email, Google Suite, CRM software preferred.
Ability to apply common sense understanding to complete instructions furnished in written, oral, or diagram form
Ability to read and interpret documents such as safety rules, operating and maintenance instructions

PREFERRED QUALIFICATIONS:

Bachelor’s Degree

COMPENSATION AND BENEFITS:

This is a full-time, Non-Exempt position, with a starting salary of $22.00-$25.00 per hour based on experience. Some clothing will be provided, with the employee expected to source and maintain a high-standard of attire at all times. Benefit package includes health, dental and vision insurance. Dependents may be added with premiums paid by the employee. Participation in the company’s 401k plan after one full year of employment. PTO, holidays, meals, and golf benefits also included.

APPLICATION INSTRUCTIONS:

To apply, please send a resume, cover letter, and references to Patrick Glaessner, Senior Director of Human Resources at pglaessner@ncga.org.